Xquisite Design Furniture is a Furniture store located at 3/1 Elgar Rd, Derrimut VIC 3030, Australia. It has received 13 reviews with an average rating of 4.3 stars.
Monday | 10AM-5PM |
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Tuesday | 10AM-5PM |
Wednesday | 10AM-5PM |
Thursday | 10AM-5PM |
Friday | 10AM-4PM |
Saturday | 10AM-5PM |
Sunday | 10AM-5PM |
The address of Xquisite Design Furniture: 3/1 Elgar Rd, Derrimut VIC 3030, Australia
Xquisite Design Furniture has 4.3 stars from 13 reviews
Furniture store
"I would like to share my WORST WORST and WORST experience with this business"
"I have been their customer for more than 10 years"
"Excellent customer service I received for my order"
"Great place to buy house furniture"
"Really nice people"
I would like to share my WORST WORST and WORST experience with this business. I bought a furniture worth of $12,000. From this purchase their is a couch of three pieces 3 x 1 x 3 seating Just after few months the layer on the couch got ripped off and then we have sent an email with the pictures, after four weeks they have responded saying that the company will replace with the new one which was good. And the couch arrived after three months. The shocking is they have sent only one 3 seating piece in the place of replacement which was frustrating. Now when I have asked them to send it, they said they can't deliver it, I need to pick up myself (Rudely said). I have also informed them the 3 cushions were also got ripped and need a replacement. The package came with the complete cushion set but they denied to give it to me. I have asked them what you gonna do with the cushions they said that it will be sent back with the old couch to the company which doesn't make any sense. And when I loaded the couch on my truck one of their staff member came with one cushion just throwing on my face like a slap, I was looking like a beggar instead of Customer. Usually company should replace the whole set if there is a damage. People common learn how to deal with the unhappy customers, this is not the way you treat with the customers. They just care about their sales, Doesn't even care about the customer service. There is no 0 star rating, otherwise I would have. I would definitely DO NOT Recommend this place.
I have been their customer for more than 10 years. They have a great selection furniture for my house that I absolutely love! Now coming back the second time because I am moving to a new house. Their furniture is of a great quality and great value! On top of that, great customer service. I am a very satisfied and happy customer.
Excellent customer service I received for my order. I highly recommend this shop. Thank you so much for your understanding.
Great place to buy house furniture. Love the design from there
Really nice people. The man who works there is a legend.
Awesome furniture must see for yourself
Very good customer service
Overpriced
841 reviews
3 Maldon St, Broadmeadows VIC 3047, Australia