ZARA

274 reviews

Anexartisias 122, Limassol 3040, Cyprus

www.zara.com

+35777788573

About

ZARA is a Clothing store located at Anexartisias 122, Limassol 3040, Cyprus. It has received 274 reviews with an average rating of 3.5 stars.

Photos

Hours

Monday10AM-8PM
Tuesday10AM-8PM
Wednesday10AM-8PM
Thursday10AM-8PM
Friday11AM-7:30PM
Saturday10AM-8PM
Sunday10AM-8PM

F.A.Q

Frequently Asked Questions

  • The address of ZARA: Anexartisias 122, Limassol 3040, Cyprus

  • ZARA has 3.5 stars from 274 reviews

  • Clothing store

  • "Terrible service and not the first"

    "The rule about 5 things at a time in fitting rooms is just ridiculous"

    "Αγόρασα μια φανέλα για 23 ευρώ και με χρέωσαν τρεις φορές το ίδιο ποσό και μου έλεγαν ότι έτσι είναι το μηχάνημα μια φορά χρέωσαν αλλά η τράπεζα μου χρέωσε τρεις φορές"

    "I am absolutely furious after shopping at Zara today"

    "Худший опыт в моей жизни"

Reviews

  • Alina A

Terrible service and not the first. This time I decided not to go back. I usually spend several hundred euros for shopping, so this time I packed my things and went to the fitting room. three completely rude saleswomen who were not trained to work with a client told me that I could take only 5 things at a time, and they would hang all the rest back, because they would not guard them and would not allow me to take them to the fitting room. At the same time, I was in a T-shirt and shorts without a bag, that is, it is impossible to take anything away without payment, even if you wish. Therefore, I can only buy 5 things at a time… They probably think that I will run to the store 6 times to measure myself and buy 20-30 things?! And maybe this store is doing everything possible to make fans spend their money there. Then a successful financial "well-being" to the owner of the store. I'll find something to do with the money saved and better have a good time and shopping in a positive place! By the way staff is always VERY VERY BAD trained in this shop!

  • Agafiya Galitskaya

The rule about 5 things at a time in fitting rooms is just ridiculous. It is fine to have a limit of pieces to try on inside the fitting room but there should be a possibility to leave the rest outside on a rack. The employees are being rude in following this silly rule, they don’t let you leave the things even outside and say you should go and put the rest pieces on its place. Am I supposed to go around the shop 3-5 times to try on 15 pieces? Why not making life of your customers more comfortable so they want to come back? Also the managers are rude and not helpful at all. The girl with green hair was rolling her eyes when I asked her to check the availability of two pieces in other stores and was very annoyed. Just don’t want to come there anymore.

  • Γιάννης

Αγόρασα μια φανέλα για 23 ευρώ και με χρέωσαν τρεις φορές το ίδιο ποσό και μου έλεγαν ότι έτσι είναι το μηχάνημα μια φορά χρέωσαν αλλά η τράπεζα μου χρέωσε τρεις φορές. Πήρα τηλέφωνο στη τράπεζα και μου είπαν ότι όντως κράτησαν το ποσό τρεις φορές και πρέπει να περιμένω μια εβδομάδα μέχρι να επιστραφεί το δεσμευμένο πόσο. Εγώ πάντως μια φορά κτυπήσα τη κάρτα και τώρα πρέπει να περιμένω μια ολόκληρη εβδομάδα να μου επιστραφούν περίπου 45 ευρώ εξαιτίας του μηχανήματος του Ζάρα. Ολόκληρη ταλαιπωρία μόνο για μια φανέλα!!! Δεν θα ξαναπατήσω ποτέ!!!

  • Michelle

I am absolutely furious after shopping at Zara today. I spent a lot of money. The staff were so rude. didn't want to help. I understand that people don't want to work on Sunday. However, you need to train your staff to give good customer service, to be polite and smile. I have been a very loyal customer since Zara opened up in Cyprus. As I love their clothes. In addition, the prices are much higher than other clothing stores In Limassol. Zara has become the most expensive shop in the city. with the worst customer service!!!!

  • Арина Косицына (ukushu)

Худший опыт в моей жизни. Работала одна касса, в которую стояла очередь человек из 15. На просьбу открыть вторую, отказали. Так как я была с маленьким ребёнком, попросила отложить выбранную вещь. Когда через час вернулась за ней, отложенного уже не было. Очередь по-прежнему была огромной всё так же в одну кассу. На следующий день вернулась, но размера подходящего уже не было. Так же нет пандуса. Очень неудобно с детской коляской заходить в магазин.

  • Irina Luneva

Terrible service - you can take only 5 things to the fitting room and all the rest would be placed back, so you are not able to try more than 5 in one time. You have to go all around the store for each 5 pieces. Manager and staff don't give a ** that they are loosing customers. I was going to buy around 10 pieces and decided to never be back to Zara. Well done! Keep on doing this and you will loose everyone who respect themselves

  • Farah Andreou

I really start to get tired of the attitude in Zara , staff is being rude , when ask for sizes and they say they have it in another shops , they will tell you we don’t do delivery between cities , everything u ask is a big NO , the staff when arranging the clothes on the hanger will always bump into you , no social distance , no respect for your space , etc . Zara you are becoming more and more rude , better take attitude

  • David Box

Tell me Zara, when did you make the rule that people can't try clothes on in your shops??? It's the same as . . "Come to our restaurant but you're not allowed to eat anything!!!" Completely ridiculous and your amateur security can't even tell me why! I've been in to Zara hundreds of times and never heard something so crazy! My fiancé and i were treated very badly! It's a shame I can't choose zero stars!!!

  • Christina

Customer service on tills and fitting rooms is absolutely abysmal! Avoid if you want a stress free experience as all you will be getting is attitude from the staff. Staff not helpful and clearly hate working there. Should hire helpful friendly staff. London flagship store which is considerably busier we received much better service. Zara Cyprus you could do better.

  • MICHAEL KARAMALLIS

To be fair the prices are reasonable, I didn't find a big variety of mens clothing but that is usually common. The biggest problem was that the girl in the counter didn't know greek so I had to speek English, some other people may not be able to do that. Another drawback was that no one came to help me when I was struggling to find my size. Not very professeional.

  • Stella Achilleos

Do not believe what you see on the website zara.com.cy ZARA advertises items that are never available. I receive emails with new arrivals and when I visit the shop they never have any of the items they announce as new arrivals. I ask the ZARA staff if they except to have them in the future and they tell me never in Cyprus stores. So annoying and disapointing.

  • TT. Alfred

Valikoima hieman suppeampi kuin My Mallin Zarassa. Viikon loppuisin ja ruuhka-aikoina pitkät jonot kassoille. Toisen kerroksen miesten osaston kassa yleensä aina kiinni. Tällä kertaa en viitsinyt lähteä jonottamaan naisten osaston kassalle joten jätin ostokset toiseen kertaan. Liian vähän henkilökuntaa.

  • Dimitris K

One of my favourite shops for everyday clothes , but the staff have very unprofessional behavior, today I had the feeling like they been hiding from me in a corner so I no disturb them... same at the counter they watch on you so angry like you interrupt in their very important discussion ...

  • Greekstories Greekstories

Well taken care shop. Good choice of products. But.. almost no sign of Cypriot or Greek speaking employees. Manners and customer orientation are unknown words. Employees obviously ignorant of customer approach and communication. They make you feel you disturb them in their standing sleep.

  • Kisma Healing Art

Products & staff are nice but the manager at that location is so mean to the staff and terrible customer services Won’t be visiting that store again if this manager doesn’t change, will go to other locations like my mall or wait till I travel & buy from Zara outside of Limassol/Cyprus

  • Bergman J

Manhating store. Don't bother going in the womans area with your wife or girlfriend. The staff will immediately tell you to leave the area without any hesitation. More respect will be shown at a womans movement rally. The only good part of this store was the airconditioning.

  • jilda topalian

My mom is here from Lebanon and the woman couldn’t scan her covid pass (even tho every other shop did) so when we told her she responded “we are not every other shop” and did not let us in!! We are fully vaccinated and we had printed certificates. Very rude manager…

  • Antonio Iodice

Wonderful department store. Staff were very helpful and didn’t have airs and graces and upturned noses. Polite and looked like they enjoyed working here. Great collection of clothing and accessories and much more than we could see back home in Australia.

  • rwrwe tyu

Η συμπεριφορά του προσωπικού είναι πολύ άσχημη. Πήγα να δοκιμάσω μια ζακέτα εκτός fitting room εντάξει λάθος μου, δεν πρόλαβα καν να την δοκιμάσω και μόλις μου είπε η κοπέλα σταματησα αλλά αυτή άρχισε να φωνάζει και να λέει σε όλους τους… Περισσότερα

  • User 1

Too many ppl at the counter waiting to pay for their orders. Barely saw any zara employees as i wanted some help. overall the shop is in dire need of renovation. The couch outside the mens changing rooms is ripped apart and no one seems to care

  • George Voronetsky

Stupid policy about men in the locker room zone. Considering that many women come to your store with boyfriends or husbands to choose clothes WITH them (not separately). And there's nowhere to sit or even stand and wait. Shame on you.

  • Maria Panayiotou

Ο χώρος των δοκιμαστηρίων είναι κλειστός εδώ και περισσότερο από ένα μήνα..Απαράδεκτο από μια τέτοια αλυσίδα καταστημάτων να μην μπορείς να δοκιμάσεις τα ρούχα με αποτέλεσμα να επιστρέφεις στο κατάστημα αρκετές φορές για αλλαγές..

  • Nvard Nvard

Δεν μπορώ να καταλάβω γιατί δεν μπορούν να δοκιμάσουν ότι διάλεξαν,,,, δηλαδή πρέπει να αγοράζω 10 παντελόνια για να διαλέξω μόνο ένα? Το δεύτερο την βδομάδα έχω μόνο μία μέρα ρεπό, να πάω στο Zara να αγοράζω 10… Περισσότερα

  • יובל פלג

חנות במקום מרכזי ברודוס. מקום עלייה לרגל לעשרות אלפי ישראלים שמחפשים ברודוס או מגיעים אליה בהפלגה מחיפה. מהנמל ניתן להגיע רגלי או במונית לחנות. למצוא חנייה עם רכב פרטי באזור זו משימה קשה מאוד

  • Gergia Kifanilou

Had faced to terrible behavior of a saleswoman with green hair and a short haircut, seems customers annoying her and she diceded to push them. managers, how do you train salesppl for loyalty?

  • Mike Huber

Unhöflich vom weiblichen Personal behandelt worden. Man(n) darf nicht vor der Umkleide seiner Frau stehen. Es gab kein Hinweisschild. Ich habe das noch nie bei einem Zara Store erlebt.

  • Tânia Inês Dánionce

The worst customer support ever! You should contract people efficient! The ladies of this store don’t pay attention to the clients and they give nothing about us. Don’t recommend!

  • Катя Петренко

Шьют одежду вкривь и вкось. Обратите внимание на это. Разной длины рукава,перекошенный низ изделия.....ну куда это годится. И таких товаров через один. Выбор конечно большой.

  • Atisrolf Baiana

Worst zara I've been in my life! The placement of everything is very confusing, always is messy and not clean, plus the prices do not correspond to regular Zara worldwide.

  • Marios Zenonos

So you are expecting your clients to buy something without trying it on ? Very rude employees you got there , not spending even 1 euro again in your shops

  • Anton Morozov

Disgusting unfriendly service, probably worts Zara experience. Nobody welcomes you, everyone’s rude. Manager pushed my wife an didn’t eve apologize

  • anna savva

Δεν έχει τίποτα. Πάντα όταν πηγαίνω δεν βρίσκω στο size μου το ρούχο που θέλω. Πολύ λιγότερες επιλογές από εκείνα που δείχνει στην ιστοσελίδα του

  • Trevor Woodward

Visited really to see if it was just like the Zaras in the UK and guess what? It is! Limited novelty in seeing familiar goods priced in Euros.…

  • Julia Kukhta

Точка на карте некорректная! Просьба исправить, так как не только у меня возникали проблемы с поиском магазина. А в остальном все не плохо

  • Giannis Antonidis

Хорошее качество местами,сервис местами просто ноль. Присесть детям или папе во время примерки мам,нету(в лимассоле на Анексархетиас).

  • A K

Wouldn’t let me in without showing my ID. Ridiculous safety measures will cost your business because we will not come back again!

  • Mira Alexandrou

zara at my mall staff at the tills are very rude and obnoxious and unhelpful to the managment traun ur dtaff customer service

  • mikaella Kalli

0 politness, it was supposed to open at 10 but it’s not. When a person asked the employer what time they open she ignored him

  • Henry Sachs

The worst service I’ve ever experienced. There is no lines at the checkout, just whoever manages to push in gets to go first

  • Constantin Enoiu

Un magazin specific brandului, cu mărfuri din ultima din ultima colecție, dar şi cu reduceri de sfârşit de sezon. Recomand.

  • Geo Hyuga

All clothes look like uniforms. I dont often buy clothes from there but is rare to find something I really like

  • A.D R

They closed the place to try clothes. The stuff is very unfriendly. Never again. Do not leave your money there

  • Niki Chrysanthou

Horrible experience in every visit! There is always a long waiting on the cash desk, with limited employees!!

  • Vasilis Vasilopoulos

Ανετο, με φιλικό και εξυπηρετικό προσωπικό, με λιγότερες επιλογές σε σύγκριση με καταστήματα της Αθήνας

  • Chr Stama

Χωρίς να εξυπηρέτηση. Ότι βρεις μόνος. Τα ρούχα πεταμένα στους πάγκους εδώ και κει. Ουρές στα ταμεία.

  • Nicolas Ky

I want to say thanks a lot to the short girl at Zara, Anexartisias she was very helpful!!…

  • Mihail

Terrible store! Forbidden to go into the fitting room with wife and children together!

  • Семён Шихарев

Awful service, awful assortment. В зале работники ужас-ужас, хамят, не хотят работать

  • Aleksandr Filippov

В том числе здесь есть Zara Kids, по размеру меньше чем в My Mall, но тоже неплох.

  • Romualdas Kulikauskas

.super parduotuve. Man cia patiko apsipirkti. Bet truputi brangoka.…

  • Grzegorz Rarak

It's been a month since they decided to close fitting rooms. It's ridiculous

  • Janis Babris

Disappointed, agree with all negative comments, ruined our family's mood

  • Svetlana V.

НевероЯтно душно, чувствуется жар от ламп с потолка, никакой вентиляции!

  • Ildar Art

Very big line but work only two cashier. It’s unrespecrltfull to clients

  • So H

صغير نوعا ما صناديق المحاسبة يوجد انتظار عليها لايوجد الكثير من المقاسات

  • Michalis Eleftheriou

Το ποιο όμορφο μέρος για να κάνεις της αγορές σου χειμώνα καλοκαίρι.

  • инна клещева

Отличное место чтоб пошопиться. Купила себе кучу отличных платьев

  • Элина Дмитр

Нам очень понравилось отношение сотрудника к покупателю …

  • Mary Christofi

Excellent customer service! Store’s management very friendly!

  • Sinnie

Bad service, going to this store is such a pain every time.

  • Klaus Reinhold

Halt wie überall, hier war es etwas teurer als die anderen

  • Astrid Tamim

Nice shop whit clothes for women, men and children.

  • naki-bob

Terrible service, extremely slow on the counter

  • Katerina Kc

They should hire a worker to answer a call

  • Nicoletta Zacharia

Extremely slow service at the counter

  • Geo Fii

Εξερετικό κατάστημα καλής ποιότητας!

  • Марина Курусь(Мартышова)

Отличный магазин, вежливый персонал

  • Stephanie Rogers

Great deals and felt very clean :)

  • Юлия Емельянова

Мне очень нравится этот бренд

  • G G

Люблю распродажи в zara ...

  • Maria “Mia” mia

Good shop, attentive staff

  • Γ. Κατσουράκης

Μεγάλη ποικιλία προϊόντων.

  • ענת לנדא

זארה גבעתיים שרות נוראי

  • Χριστινα Σταυρου

Xalia ejipiretisi.

  • Rebecca Costa

My favourite zara

  • Thomas SLATNER

Hopeless staff

  • Gadi man

אופנה מיושנת

  • Alber Jacob

Nice at all

  • אוליביה רפיו

Small...

  • Konstantinos Dalamagkas

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