Zoo-Rama Pets

438 reviews

2566 E Tremont Ave, Bronx, NY 10461

www.zooramapets.com

+17184300909

About

Zoo-Rama Pets is a Pet store located at 2566 E Tremont Ave, Bronx, NY 10461. It has received 438 reviews with an average rating of 4.3 stars.

Photos

Hours

Monday12-7PM
Tuesday12-7PM
Wednesday12-7PM
Thursday12-6PM
Friday12-7PM
Saturday12-7PM
Sunday12-7PM

F.A.Q

Frequently Asked Questions

  • The address of Zoo-Rama Pets: 2566 E Tremont Ave, Bronx, NY 10461

  • Zoo-Rama Pets has 4.3 stars from 438 reviews

  • Pet store

  • "It's been about 8 months now since I've had my gorgeous chihuahua Petunia"

    "Do not buy puppies, kittens, or any animal from a pet store, including this one"

    "Let me tell you hands down no denying it, you want a puppy this is the place you need and must go"

    "I am soooo in love with my baby from Zoo Rama"

    "I can say so many wonderful things about this place"

Reviews

  • Adrianna Peffers

It's been about 8 months now since I've had my gorgeous chihuahua Petunia. My experience in the store was a pleasant one, the owners were attentive to my questions and concerns. The store itself feels kind of crowded and stuffy though. They sent me home with instructions and a bag full of puppy necessities which was great. The only problem is that when I first got her, she had a persistent hacking cough that was really bad especially in the night. I brought it to the owners attention and he said to bring her for her free vet check up. I live in upstate New York so I didnt want to keep going back and forth as it is about a hour drive. I took her to my local vet and they prescribed her an antibiotic, which helped for a few days, but then her hacking came back full force. I tried using an air humidifier right next to her crate to help her breathing, I even switched to all natural scent free detergents to clean her bedding. Nothing was working, so my vet then prescribed doxycycline for dogs and she hasn't had the problem since. I will say that when you purchase a puppy from here, you will likely have some kennel cough issues with your puppy in the beginning, but a stronger antibiotic may do the trick as it did for mine. She is now healthy, happy and cough free! I love her so much and with the proper training and socialization, she is the most well behaved chihuahua I've ever known! I also wanted to mention that I purchased her for about $2000 during the pandemic, which is a way better deal than most of the other pet shops with their incredibly high "covid fees". I went to my local pet shop here in upstate and they wanted double the price for a chihuahua due to "covid fees". Thank you Zoo-Rama!

  • Louise Campanello

Do not buy puppies, kittens, or any animal from a pet store, including this one. An animal being “USDA certified” means absolutely nothing. The USDA does not enforce even the very little regulations there are on puppy mills. They do not have the man power to check the 10,000+ mills in this country and they have blacked out all breeder info/ license # on their website to the public. The mistreatment of these animals is horrific. Think about this... where are the mill mom dogs that gave birth to these puppies you plan to buy at the store or online?... still at a mill living in deplorable conditions, being inhumanely treated with little to no food or water, no medical care, no exercise, cramped in small cages with wire flooring and force to have litter, after litter, after litter with no break in between... and I am sugar coating it, things are much worse for these poor innocent animals. Does the mill mom who birthed these puppies not deserve a loving life? Mill dogs are viewed as livestock/profit, once they can no longer produce they are inhumanely discarded. This has to end now. DO NOT SUPPORT PET SHOPS OR ONLINE RETAILERS, it is all just a pleasant front to sell sell sell for profit. This is a difficult topic but I beg you, please do your research, educate yourself and everyone you know. All the information on puppy mills is out there and very easily accessible.

  • Jose Gonzalez

Let me tell you hands down no denying it, you want a puppy this is the place you need and must go. The selection of puppies are insane . It’s almost impossible to make a decision on what kind of dog you would want unless you came already with a breed in mind. Jay was one of the store employees and his knowledge, his patience and kindness goes along way when it comes to helping you make a choice and selection, he helps you grasp the true understanding in what it means to own a puppy, the love and responsibility it takes to be a owner.. The woman behind the desk wasn’t much for words but her grace and welcoming personality goes a long way with the treatment you get here. The puppies and their health matter to them more then any amount of money you offer them. She gave us so much stuff with the purchase of the dog that I couldn’t believe it. The outfit down to toys and food where all a plus/add on for free.. Even the price for our pure breed compared to what we know is out there was also a bonus for what we got.. I’m so glad that we came here. The Guarantee and peace of mind you get is priceless. All sales are final so the don’t rush you out the door, they help you realize if in fact being a owner is what you and your family are truly ready for. Thank you Jay, We are so happy with Olie

  • Nikki Alocina

I am soooo in love with my baby from Zoo Rama. The experience of purchasing was wonderful. My kids were allowed to play with multiple dogs until they finally chose our tiny white Maltipoo. We signed the papers and were given toys, treats, food for about 2 months, a bed, bowls and a folder of detailed instructions (feeding, care, a free vet visit from a vet very near by, vaccine info etc.) Oh! And our baby is pre-micro chipped. All I had to do was visit the website to register the chip which costs a one time fee of $26. No other fees required ever again. I took her to the free vet visit just 4 days after purchasing her. You have up to 14 days to take your pet to the visit. I believe this is for health guarantee purposes. They gave her a full exam and even a fecal test. Everything was negative. If you want a blood test, that is an extra cost. She came with most vaccines. All she needed was to compete the parvo vaccine series as most puppies do. Everything went perfectly with Zoo Rama from staff to the health of my baby. She’s super tiny and so cute. Thank you.

  • Monica Acosta

I can say so many wonderful things about this place. One thing for sure is they have outstanding workers who each deliver excellent customer service. They also allow you to bond with the puppy you are eyeing to take home. No one tries to force a sale on you as other places have done to me. The dogs are definitely well taken care of and they have many breeds to choose from. I took home a Pomsky and my sister took home a German Shepard. I usually come across people trying to sell overpriced Pomskies but it wasn’t the case at this location. The prices are definitely fair, they also work with another company if you wish to finance your new puppy. Once we bought our pups here it wasn’t just over and done with it. The owners provide resources and recommendations so make sure to ask questions because they are really helpful! If you are in a borough outside of the Bronx, trust me it’s great to take a journey to this pet store to find your new fur baby. Thank you Zoo Rama for your exceptional service and for our new and loved puppers!

  • Hannah Rodriguez

Honest review time! I had questions obviously about purchasing a puppy from a store, however with a lot of reading and phone calls, I felt better about making the big decision of officially homing a puppy with me! Let me say, since yesterday when me and my family made the decision to go ahead and get him, (we have been waiting for the perfect poodle), we got the perfect poodle! I named him Rudy! Here are some pictures! I love him so much! He is a miniature poodle and he's the best! He came with all of his paperwork plus the microchip!!! Wow! Thank you Zoo-Rama Pets! I've never been happier in my whole life! Rudy is a male, he's neutered and up to date on all vaccinations! Best decision I've ever made! Everyday I make sure he is secure safe happy and healthy! I'll always remember yesterday as a mark of stepping forward in life as a happier healthier more stable young woman! Thank you again! That's my experience! -love Hannah Jane Veliz

  • Tai Abreu

We got our first pet, Kody Bear from Zoo-Rama. The store was pretty busy with people in and out but the staff was professional and super helpful. Not to mention their prices were good reasonable compared to a lot of other places. We were in search for our hypoallergenic puppy and they made sure we made the right final choice with the miniature poodle. You get some time to watch how the dog behaves and hold them. The process was pretty easy, they ask for your drivers license and you sign the detailed paperwork on the dog which gives information on it’s breeder, vaccinations and the stores policy. Additionally, they provided a very helpful care package of treats, food, toys, wee wee pads and more. Reviews should really impact your decision, make sure you do your research before settling for an unreliable place. I highly recommend this place! Update 9/19 Kody is doing great (new photos added)!

  • Melissa Perez

I spent a lot of time researching different stores in the area and finally decided to check this place out in June. After visiting the store, I fell in love with a little Pomapoo pup who I brought home a month ago. I have nothing but positive things to say about my experience at Zoo Rama. The staff was patient and well informed. The prices were more than fair (especially compared to another Bronx store that I’d been considering). The store itself was super clean and it was obvious that the puppies were well cared for and loved by the staff. I’ve had my puppy for a month now and I am so glad that Zoo Rama helped me find her. She’s healthy, cuddly, and very easy to train so I do believe they use reputable breeders. She came chipped and with her first round of shots already and they sent us home with a bag full of supplies to get us started. Thank you for everything Zoo Rama!

  • Michelle Wah

Honestly the best experience I could have asked for when buying my baby shih tzu from Jay. First the price of these adorable puppies are VERY reasonable! Secondly, Jay was friendly, helpful, understanding, and responsible. He started me off with a starter pack that came with a months supply of food, some wee wee pads, a bed for my baby, water/food bowl and some toys. He was so helpful with anything I was worried about even after purchase (via text) and really took care of my concerns when the fecal analysis came back positive. Jay generously offered to cover the expenses for medication and another fecal analysis. Truly there are no words to express how grateful I am to Zoo-Rama and JAY for making this so pleasant. I am so happy with them and I highly recommend. Zoo-rama also offers a free first comprehensive and fecal analysis! Amazing

  • Cryssie Jay

Zoo Rama went above and beyond my expectations with my adoption experience. Not only were they incredibly knowledgeable and kind -- but they were also insanely patient, flexible and understanding. Its a warm and friendly family business that really appreciates the process of adding a new addition to your home. I would adopt from Zoo-Rama again in a heartbeat and I encourage you to look no further for your future four--legged friend. When it comes to pet stores and adoption centers, the puppies are always wonderful -- but you cant always say the same about the service... at this establishment, you definitely can. Thanks again Zoo-Rama for everything -- and for providing the missing puzzle piece to our now complete unit. "Chip" our new Puggle Pup sends his love -- we'll be sure to let him know what a special place his temporary home was.

  • Banirabu

My first impression of this place was good and I was very excited to buy a puppy from here. I thought the people there seemed knowledgable and seemed to care about the pets. However, after only a day of having the puppy it was clear he had kennel cough. Kennel Cough is extremely dangerous, and although the pet shop paid the vet bill, my puppy is suffering terribly. You can not put a price on the health of these dogs. He couldn't eat, barely drank, barely slept. My older dog is now coughing and this is just terrible. When I went to the vet there were 2 other puppies from this shop that were also sick during that same week. That entire pet shop needs to be thoroughly sanitized all through before they put another puppy in one of those cages. I'm incredibly disappointed with this experience and I can not say I will be back again.

  • Shea J

Geeetings everyone! I was very fortunate to find this place! I almost got scammed from an online website selling Yorkshire puppies, I was being charged 4,000 at another shop in the Bronx. I found ZooRama by reading a very negative review about another pet shop and the person recommended ZooRama. I drove over there with a quickness lol. My first impression walking in was positive. The shop looked clean, floors clean and the puppies and kennels clean. The staff was friendly, informative and patient. They allowed me to hold a cute little Yorkshire puppy . She was very playful, smelled good and smart! Since she was the last one I believe that the universe kept her just for me. I am picking her up Saturday! So excited. I made a very comfy puppy bed for her! Thank you so much ZooRama!!!

  • Billy Puma

Zoo Rama is the best pet store by any means! I have purchased 2 amazing puggles from them and both are healthy and amazing dogs! Every time I go in; they are always very welcoming and will answer any questions you may have about your dog. Both owners were very professional and helpful the 2 times I received my pups and were a pleasure to work with! Each of my pups were fully healthy upon receiving them and the veterinary plan they have with Bronx Veterinary Center is great as well! Zoo Rama is a great choice to purchase your first pup and I strongly recommend that if you are looking are a puppy you should go here. There plenty of breeds to pick from and you are sure to find the perfect puppy here. Thank you Zoo Rama for your commitment and caring to your customers and puppies!

  • V. Shelton

The owners are friendly and take care of the animals. They are very knowledgeable about each animal. Our little buddy got a small cough, they immediately took him back for a few days to treat him and he is all better now, hopping all over the place! Okay my previous review is how I originally felt. But our little buddy got kennel cough and I'm guessing was not completely treated. He had to be rushed to the vet and given antibiotics that he have to take for 7 days. Kennel cough is very contagious and will happen in a crowded pet shop. The owners have offered to refund the vet bill since we just got him less than a month ago. Make sure to wash all of the dogs items. Blanket, toys and bed.

  • Kacey Gonzalez

This Pet shop is hands down the best place I’ve been to, they have a variety of dogs breeds the staff are excellent, their communication is amazing, I was waiting for them to get Boston Terriers for months and the manager kept in touch with me and always answered any questions or concerns I had. When the Boston Terriers came in they let me know asap and before I knew it my partner and I were bringing home our baby boy. They were extremely helpful when it came to financing and it all around was just an amazing experience. This is the second dog I got from them so now I have my 2 babies happy and healthy with their help and with the free first vet visit certificate they provide.

  • Gerardine Garcia

The people here are very kind, polite and generous. May they be blessed for the way they treated me. I walked in there concerned because my older dog had a relentless itch. It was a Saturday evening and I did not know where to go. I explained the problem to them and they very patiently and attentively took the time to provide helpful advice on how to soothe my dear pet; gave me the number to a vet who provides free consultation and even handed me a free sample of healthy food, in case the one I give the dog is the cause of the issue. What a difference those people made! Thank you sir and lady.

  • Nunya Bizznix

This is by far the best pet store I've ever come across. I purchased my Siberian husky from here. The quality of the breeds they sell is superb. The animals come with all of their paperwork and they even get their first set of shots and are spayed/neutered. The owners are some of the most nicest and honest people I've come across. They provided me with so many free things to take for my puppy when they didn't have to. They really helped me out. I will be referring all of my friends and family who want pets to go here. Zoo-Rama pet store is an extremely reputable and trusting company.

  • Ana Torres

Purchased my Boxer (Mynx) from them 5 yrs ago and they are wonderful. Management and staff are knowledgeable and friendly. They offer different payment plans. A vet comes in and provide quality care treatment for prevention and long lasting health of the animals. As you know, many laws have change but this business surpasses the expectation of the government. I highly recommend them not because they sold me a great dog but because they’re always available to help. I’m confident that they will answer all of your questions, worries and ways to keep your future dog absolutely healthy!

  • Nunya Bizness

I bought my puppy from this location a few months ago and have no complaints at all. I usually inspect pet stores for cleanliness & how well the dogs are maintained before buying & I was not disappointed. I quickly noticed how the staff fully interacts with all the puppies cleaning the cages periodically, & there was no odor or smell & all the puppies appeared healthy & happy. The staff seems to really care & have a genuine love for pets. I even return periodically for grooming at the premises as well. My pet is now a happy addition to my family. I highly recommend this pet store.

  • Axell Caceres

5 stars all around. Me and my family have been wanting a dog for a long time. All the staff were very nice and helpful and the they made it very easy for us to get the dog. They give you a number so you can text them with any questions and a lot of free items to help you get started plus a free visit to the vet as soon as you get the dog. My cousin got a dog from this store just 2 weeks ago and he highly recommended it to me and now i too have a dog and i also highly recommend this place to anyone looking for a new addition to their family. :)

  • Marla Villalobos

Absolutely loved Zoo-Rama pets.I will recommend anyone that’s looking to own a dog to check out this store . They provide you with detailed information are super welcoming & make the process of becoming a first time puppy owner the most smooth calming experience ive ever had. Jay thank you for everything we look forward to updating you guys on our Bella toy poodle !! Definitely check this place out you won’t regret it happiest customers leaving today excited to be new dog parents -

  • Eddie Engroff

I want to start off by saying this place is the secret gem to getting a pet in the bronx . The staff is truly the kindest and most helpful to getting your pets needs met . Grooming is also available and I was so satisfied I had to write this review . My pet was is in completely competent and loving hands . Please take a look and know this comes from the heart I love this pet shop . My dog Yoshi was so happy with the cut he received today I can’t thank them all enough !!! Please share you will be 100 percent satisfied.

  • Shanna Alston

So I got there super early to get my yorkie a haircut.. Had no idea that I was gonna walk away with a brand new addition to my family not only did I walk away with a beautiful yorkie mix but the service was phenomenal. They were very informative honest and patient I would not hesitate to go there again in fact I will be returning so my Yorkie can get his 1st haircut. I'm so pleased that this location was Recommend to me. You cannot beat their prices And they genuinely care about their animals. 1st class service I received.

  • Naomi

I walked in one day hoping to buy a puppy but I didn't cause the prices were a bit too high for me and the breed I want wasn't there. But I have to say, the staffs were so nice to me and made me feel comfortable. They even took a puppy out of the crate and let me hold it without asking which was even nicer. If I have to buy a puppy in the future, it's going to be from here. Also prices are $1,200 and up. (Don't know if it changed but go check it out yourself. It's honestly a great experience even if you're not buying.)

  • 18ToLiF3

I got both my miniature schnauzers at Zoorama and honestly it was the best decision I made to get both my boys from there I’m very happy with the choice made. The owner makes sure your dogs are healthy and well taken care of before they go home and when you’re ready to take them home she provides you with medicine for them and explains to you how you can care for them. The staff are nice and the place is very well put, if I could've bought another puppy I would’ve got my third Miniature from there love the place

  • Briggitt

I highly recommend Zoo-Rama for anyone looking to purchase a new family pet! I purchased my fur baby a little over a year ago and it was the BEST decision. The Zoo-Rama staff is amazing and caring. They provided me with their text line to reach out with questions/concerns when my pup was ill. The staff is incredibly supportive and knowledgeable and treat all of the puppies so well. They also throw in a little extra goodies for my pup whenever I go to the shop. They are the best. I highly recommend Zoo-Rama pet shop.

  • Yolanda Daniels

Well it’s been 3 weeks since I brought my best friend home. Mr. Bentley is the most precious gift I could receive from my children. He’s smart, funny and so cute. I want to take this time and Thank the the staff @ ZOO-RAMA they are the best in the Bronx. They made me feel so comfortable as if I was a family member. And their very well educated with each pet! Thank You Zoo- Rama for helping find the perfect gift. He is definitely worth every Buck. Your prices match the quality of your pets! Again thank You

  • Vanesa H.

Wow! What an amazing experience at this pet store!! Extremely wonderful customer service. Jay is amazingly patient and kind. The owners and the whole staff are super nice and makes you feel very welcomed, and your million questions don’t bother them. The puppy came with a bunch of items to take home, like food, wee pads, even toys!!! And More... I definitely recommend this place for your next pet purchase. High standards in pet quality and like I said before: superb customer service. Thank you Zoo-Rama!!!!

  • Cynthia Rodriguez

Great place! I found Zoorama by researching locations by us. What really called out to me is that the owners are quick to respond to reviews which much of the other places i looked into didn’t have. Me and my family went on Saturday and fell in love with a little Shihtzu pup. The employees were friendly and very informative about how to take care of the puppy once we took them home. Would definitely recommend this place for anyone looking for a puppy in their lives. Very fortunate to have found this place.

  • Arcupix

Zoo-Rama, the BEST PLACE TO BUY YOUR FIRST PET! We purchased our Oreo (American Cocker-spaniel)in 2021, and man, ooh man, we are in love with her! The owner was so pleasant and patient with me and my many questions and concerns. He even answered my phone calls after business hours. She was only 6 weeks old when we got her. If you are thinking about bringing home another family member home, this is the place to get your family member! He is willing to work with you with the price.

  • Alma Sterling

I got my new puppy at ZooRama a few weeks ago and it was a great experience. She has been healthy, energetic, and friendly and all the free gear and supplies we got at ZooRama (food, vitamins, toys, wee pads and even a referral to a vet) really helped in taking care of her in her first weeks with us. Would recommend getting a pet here! Update: I got my puppy Rei spayed and ZooRama covered the full cost of the surgery. I would say getting a pet here is a good investment.

  • B_ Febo

We have had our puppy for a month now and he is an amazing addition to the family. I would recommend to anyone new looking to own a puppy or existing pet owners. The owner was very knowledgeable, caring, and respectful with us. He understood what we wanted and helped us greatly. He made sure that the dog was healthy and ready to go home. He gave us all the info pertaining to the puppy (breeder, vaccines, etc.) We will definitely purchase another puppy in the future.

  • Stanley Cuevas

If I could give more than 5 stars I would with no hesitation! My family and I have always wanted to buy a pup and were hesitant about certain places during our searches. However, once we found Zoo Rama I can assure you that the staff there, (shout out to jay!) made us feel very comfortable with our purchase. Ive had my pup for a few weeks now, and we still have contact with the owner for any of our concerns. Zoo Rama is clean and the pups are healthy. Great place!

  • Jorge Andon

I Loved Zoo-Rama Pets. This is great place to buy a pet for your family. I just got my havapoo dog for a reasonable price, I was explained so well on how to take care for my puppy and what to do to keep her safe and healthy. All the animals in the store very well taken care of and clean. Excelente service a lot of selection of puppies to buy. The staff is excellent .the owner is very friendly and helps you with all your needs. I definitely recommend it.

  • Sindy Mendez

I have been coming here for over 10 years and i must say that the service they provide is fantastic, they put the animals needs and well being first , they never change very welcoming and kind, the store is kept very clean and the animals are very well taken cared of at all times, i have no complaints ever about them and will always come here because i know that they truly love the animals and the service they provide is reasonable and outstanding!

  • Jaffar Evertz

Amazing pet shop, no other can compare they really know how to treat customers like family here, they are very loveable people and also very helpful, professional and informational because they really care about your future pets well being I came here with my sister to get a puppy and left with 2 they took great care of us by including +2 weeks worth of dry &wet food, vitamins, food & water bowls, toys & wee wee pads. They are the best in NY!

  • Zoey

I did not go to visit this Store. I went by the reviews. I called and a nice woman asked how she could help. She informed me that she just sold a Cavalier 2 weeks ago, but will call Breeder and find out when another may be available. There was excessive barking so a bit hard to hear, but if they do get my favorite Breed in, I will go. Her price was so resonable as well, compared to NY Breeder Pet Store. I will follow up this week and update.

  • Rkel Stay Humbled

Me & my girlfriend both bring our Dogs (Max) (Mylo) here, the owners without a doubt have a passion for treating everyone's dogs with love. I didn't get the chance to rate them prior until today but, I drove here knowing what I'd be getting out of them. You can trust your pets going to this location; plus they'll throw in little things for you to take home with your dog when you need it, which is genuine. Thank you again Until next time!

  • Lisa Walsh

Please don't support puppy stores. These animals come from puppy mills. These are puppy mill dogs. Not well taken care off. Their mothers love pathetic lives in filth. Half of the dogs transported to puppy stores from puppy mills don't even make it barely alive. This store has been selling puppy mill dogs for way too long. Do your research. Cheap dogs come with health issues are puppy mill dogs. No matter what a "certificate" says

  • Esthela Michel (Bella)

The location is clean, puppy selection is good. Not many other animals besides an African Grey bird that's not for sale. However, I have to say, there's a wild collection of cactuses in the shop and it's a fantastic sight if you're into that kind of thing. Otherwise, staff is friendly. Peta are well kept, they offer many pet supplies including tanks and miscellaneous dog grooming supplies. Also, prices on pets are pretty fair.

  • Caridad Medina

I did my homework before choosing a place to buy my puppy best decision I ever made this place is legit very clean they gave me a $200 dollar of my puppy one month of food vitamins toys bowls pee wee pads all the paperwork for the puppy up to date with shots owner was very nice we ended up buying 2 puppies they where sisters I recommend this place if I could give them 10 stars I would thank you so much zoo Rama ❤️❤️❤️❤️

  • P B

I purchased my dog (Chestnut) a few months ago from Zoo- Rama Pets. He recently turned one year old in human years. Chestnut is my first dog ever. The support of the staff at Zoo Rama has made my experience with pet ownership a delight. The staff at Zoo Rama has been very helpful, professional and resourceful. I can rely on them to provide top notch service. I am so happy that I have a healthy, fun, and growing dog.

  • Maribel Figueroa

We purchased the cutest Pomeranian from Zoo Rama his name is teddy. The staff was so sweet and they gave us some wee wee pads a dog bed and some dog food, which was very sweet as most pet shops don’t do that to customers. If your looking a for new puppy check out this pet shop they have a variety of the most gorgeous dogs. Our Pom name teddy is super adorable glad we purchased him from Zoo Rama. Thank you, Maribel

  • Carrene Phipps

I can’t express how satisfied I am with this company. From my observation, they’re not just there to sell animals, they genuinely care about them, I’ve been shopping around for a pup but didn’t like the conditions of some of the other pet shops, I’m so happy I found Zoo-Rama! The pups are clean and well taken care of, I know I made the right choice and I have no doubts recommending them to others. Thanks again

  • Alma Garcia

i went to get a puppy for my daughter and this place was amazing they are very helpful but not pushy they helped me a lot with the financial application so i can take the puppy home, they gave me a lot of free food and pads to cover weeks with my new puppy, a free vet visit, and all the dogs paper work and NYc license and also they got in contact with me days after to fallow up how we were doing 100% happy

  • Andreana Paige

This place has changed my life forever! I got my Shih Tzu puppy from here, almost a year ago and he’s amazing! The customer service is great they care for and show your support and check in throughout your puppy journey. I love that they remember you and treat you like family every time you come in. I’d highly recommend going here if you’re ever looking for a puppy. This is definitely where you want to go!

  • MS Eclair

My family and I enjoyed the experience Zoo-Rama had to offer us. My daughter is so blessed to have went in and came out with a pup she is in love with within less than 2 hours! They are a kind and friendly establishment who actually care about their customers and their animals. If you are looking for a pup I would highly suggest trying them out. They will answer all of your questions honestly! ❤️

  • Lynn Lestrange

This is one of the best pet shops I’ve ever gotten a pet from! When I got my puppy, they were extremely helpful with payment plans, communication and were very responsive. When my puppy got sick they helped out immensely with the vet and insured she was healthy and taken care of as well as checking in on her. My little one is happy and healthy!! I highly recommended purchasing a puppy here!!!

  • Jatna Ramirez

Zoo-Rama has the best client services I’ve ever experienced. Smooth transition. Friendly personnel. The pets are well kept and there are a great variety to choose from. They are available for any and all questions or any help before and after you buy your pet. I recommend this shop to everyone !!!!! Thank you Zoo-Rama for my new mini Aussie and for your amazing help with everything !!!

  • envy essence

Best experience buying a puppy for my family the owners allow my 3yr old son to play with multiple Puppies until he found the one he wanted. They was so kind, knowledgeable about the puppies. The owner provide all documents for our new family member. They also provide us with stuff for the pup like food,toys ect... I highly recommend zoo-Rama if you looking for a puppy

  • Cristina

My experience at Zoorama was amazing I brought a teddy bear for my son’s 10th birthday. The people are super nice and very knowledgeable. The prices were reasonable compare to other pet shops. I have recommend my friends to go there and I would suggest you do the same. Also, we went back for grooming and they do an amazing job. Definitely will be coming back. THANK YOU!

  • Paulette Harris

I loveeeeee Zoo-Rama Pets! The staff were warm and inviting. They were very patient and outlined all details on how to care for the puppy I purchased. Thank you Jay and Team! They also gave me weeks worth of puppy food and supplies so I wouldn't have to run out and buy supplies. Plus gave me a free cage! I LOVE Zoo-Rama Pets!!!! And my daughter loves her puppy!!!

  • Jaime Peters

This is the best place to purchase a pet! They take such care of thier animals. They work with you price wise and have the best prices! They take care of everything from vaccinations to microchiping, you leave worry free. They are so hospitable. I bought a beautiful Maltipoo and he is just thriving. We love our new fur baby! I totally recommend Zoo- Rama Pets!

  • Dina Colletti

I want to thank zoo Rama for our new addition to our family Lupo he is a Havanes and bichon mix. The customer service was great they were very informed about each pet they had in the stores. The owners were very sweet and gave us food, pee pads, toys. They gave us Informed about how to take care of a new puppy. We are very happy with Zoo Rama customer service

  • Margarita Melendez

Zoo-Rama Pets is the place to go for all your pet needs. 12yrs ago I bought my mini pincher from Zoo Rama and once again I bought another one. They are exceptionally knowledgeable of all there breeds . They are friendly and reasonable. I highly recommend if you're looking for your next pet or just need to get your pets needs go to Zoo Rama. They are amazing.

  • zoraida millet

Very great experience when buying my Yorkie .❤️ The staff was kind and understanding gave us options on different adorable pups , Provided our pup with supplies that lasted us a month . They always make sure that the customer walks out with a pup that’s fit for your family. Highly recommend to come here for an amazing service while purchasing a puppy !!

  • Lyris 24

If you are interested in purchasing a new pet then look no further. Zoo-Rama has the cutest pets!! Two weeks ago I met and purchased the sweetest puppy. Her name is Lyla and she is a Maltese/Silky Terrier. Totally adorable, extremely well-behaved, affectionate, playful, and a true blessing. Don’t hesitate. Go get your new pet today. You will not regret it!!

  • Yvette Pujols

I purchased my toy poodle from Zoo-rama in July of 2022 for a very good deal. She is super sweet and very friendly and pretty much pad strained. No health issues at all. I was given plenty of food both dry and wet, pads, collar and bowls for about 2 months. They also pay for her to get spayed. I am very satisfied and I highly recommend Zoo-Rama Pets.

  • Alice Solano

I purchased a dog with zoomarama....& it's the Best investment ever made I ❤ my dog ty, zoomarama for the loving company !!! If, u are looking to buy a dog for someone & with the Holiday's approaching I recommend Zoomarama Pet shop go & see ALL the adorable animals. I know for sure u can find one or maybe 2 to Welcome in your home too. !!!

  • Etosha Prescott

Just purchased my peagle and I’m must say I’m very satisfied. The staff there was very friendly and very helpful with information on this breed. Also they have a variety of breeds there and all the puppies look healthy and well taken care of.My puppy is healthy and glad to have him. Would definitely recommend this place to anyone.

  • Ms Crystal Sparkle

NICE PETSNICE PEOPLE Six Years Ago I Purchased The Most Loving Yorkie I Named, Sparkle MyLove Six Years Ago I Also Purchased Two Parakeets I Named, Diamond & Crystal My Pets Are As Wonderful As The People and Store I Bought Them From Here's Sparkle MyLoveand Diamond & Crystal #24ktSparkleMyLove

  • Prism Vrism

This place is amazing, their customer service is wonderful. They gave us food, pads, vitamins, and even a guide as to how we should raise the puppy. They have reasonable prices and are willing to negotiate as well as a large selection of dogs to choose from. Overall this place is just great I could not recommend more.

  • Jessica A

Excellent service and the variety of puppies are astounding. Jay is very attentive and helps you with the introduction of your new puppy. Any questions he will listen and answer. Each puppy is bathed and combined before you take them home. An excellent place if you are looking to bring a new member into you family.

  • Evelyn Alvarez

I want to give an update.I brought a white female chichuchua at Zoo Rama Pet Shop.I was mislead by the owner Mr.Jay's kindness.He sold me a sick puppy. She came to my home with parasites and scabies, that's very contagious to other pets and humans. Be safe and don't by pets at Zop Rama Pet Shop..Dont be fooled.

  • Giovanni Quintero

I have bought my puggle here when he was 3 months old and ever since jay from zoo Rama has been the best , always available when I needed him concerning my pet and very friendly and caring when I go , I definitely would recommend buying your pet from zoo Rama , they treat me like family thank you guys so much

  • Jacqueline Grullon

First time experience was very fast and easy . Jay was very helpful and informative. The process was explained fully. Went home with our new puppy and some extra goodies ( toys, food, beg, wee wee pads) Felt confident that we were getting a happy healthy puppy. Love supporting our local store and community.

  • Shereace Irish

Omg this is the best place EVER. I BEEN SHOPPING FOR THW RIGHT PUPPY FOR A LONG TIME. N I FOUND THE PERFECT ONE . THE PEOPLE HERE R GREAT LOVE QHAT THWY DO N VERY KNOWLEDGEABLE. THIS IS THE PLACE TO GO I PROMISE YOU. This is Oscar he's 9 weeks old now we got him Fri hes the best get ur puppy here …

  • Cira Rivera

I like going there to buy my Sheba inu (Lucy) dry food and foodcans as well. Every 2 to 3 months I take my dog to get her nails trimmed without any problem. Staff is friendly always; the best place to buy a pet I recommend anyone. I brought my Lucy 2 yr ago qnd she is healthy from day one to present.

  • Luz Alvarez

This is the place if u want a puppy. I was explained so well on how to care for my puppy and what to do to keep her safe and healthy. All the animals in the store very well taken care of and clean. Zoo Rama thank you so much. James you are the best. Felt like I knew all u guys. Keep up the good work

  • Araselis Ramirez

I bought my dog 1year in a half ago my dog is beautiful health and I am planning on getting another one really soon. MISSY is my dog name she is a teddy bear an i adore her. I just bought my second dog from zoo rama she is beautiful just took her to the vet she is healthy love my beautiful girls.

  • Ayanni Godbold

Owners of their establishment are wonderful and friendly. They are kind hearted and are really serious about their work and the customers they are catering to. They take wonderful care of their pups and cats and I loveeeeee my new dog baby. So thankful for being referred to this place.

  • ILoveMajinVegeta in dokkan

Very nice people. They are always willing to work with you with the prices. They give you a very nice starter kit and pay for your first vet visit. I like them so much and how the treat you and make you feel that I went back and purchased another dog. I would highly recommend them.

  • Dean Peters

I was completely against having a dog, but my wife wanted one. This store made the process as easy as possible. The owners are some of the most polite and caring business professionals that I have ever come across. If they had a storeI could buy things from daily, I would.

  • Rebecca Farley

This store is known to receive its puppies from puppy mills. This store is known to have worked with Daniel Gingerich, one of the most despicable puppy mill owners ever recorded. It is egregious to support a pet store that doesn’t care about the welfare of animals.

  • dj clutch

Bought two pups one for my niece and one for my kids. Healthy animals and a good business. Jay is a nice person to work with and it seems like the caretakers take good care of the animals pre purchase, hence the reason why I went back a purchased a second pup.

  • Tayra Rey

I bought my poodle mix in February, went back in yesterday to get a second poodle! Love this place. They are very attentive and they provide you with a lot of the essentials you need when getting a puppy. I recommend this place to all my friends and family.

  • Pamela Albritton

Great place to buy your first or next furry friend. Zoo Rama has a wide selection of puppies with many choices of different breeds. The customer service was outstanding and the staff was very knowledgeable about pets. I highly recommend Zoo Rama. …

  • Cristal Richiez

Zoorama is definitely the place to go to find the perfect puppy. Staff are very friendly and knowledgeable. Pups come with a guarantee that makes you feel comfortable with purchasing. If you’re looking for a perfect pup make sure you go visit zoorama.

  • Deysi Galdamez

I Purchased a mini golden doodle from this place. Jay was very kind and friendly. The cost of the dog was lower compared to other pet shops I visited. I had an overall great experience, I definitely recommend to anyone looking for a furry friend.

  • Jenn R

Great customer service!! I would def recommend to family & friends! We are so happy with our new addition to our family , Sir Charles aka Charlie Thank you so much for the Welcome Home Kit (wee pads, food, toys, treats...etc..) …

  • JJ styles

What a wonderful place to buy a dog. The Staff is very friendly and helpful. They took care of my wife and I when we bought our puppy. Reasonable prices. Very honest and helpful. Would definitely recommend buying a animal from this place.

  • Juameelah Henderson

This is a great place to buy a pet for your family. the staff is excellent .the owner is very friendly and helps you with all your needs. the dogs there are healthy. I would recommend this place to anyone. my baby boys teddy and chase..

  • Maria Arriaga

Very good experience with this pet shop . After you purchase your puppy they keep in touch if you have any problems they help you. My kids and I are so happy with our baby girl Mia. Thank you for all your help and kindness ❤. …

  • Kumah France

I will recommend anyone that’s looking to own a dog to check out this storeThe moment you walk in you feel at home and the customer serve is even better. I loved my dog and I’m so glade I came to this wonderful family …

  • Hanson Lin

Zoo Rama offers great service, especially the manager is very friendly and professional, He gave us a lot of very useful advice, I bought a goodlen doodle from them, she is very healthy and beautiful, 100% recommended!!

  • Crystal Palacios

I got my puppy here in Dec of 2019 and I must say this was the best thing I could’ve ever done. Jay is the sweetest person and gives great advice on dogs. They take good care of the puppies and they groom here too.

  • Dolores Anglada

Great place! Just purchased my ShiPoo and I’m very satisfied. So many puppies to choose from and great prices. The staff are very helpful and caring. I recommend Zoo Rama to anyone that’s interested in purchasing.

  • Heriberto Beniquez

Great experience staff very friendly and knowledgeable. I bought a cavapoo. 4month old a real beauty. Plus the staff gave me a free start up witch include puppy food milk bones vitamins. Overall can't complain.

  • shania Lee

Zoo-Rama pets are absolutely are amazing, the staff were very kind & helpful provided us with information. I am very much enjoying my puppy I will be there again some time soon. To rate this pet store 10/10!

  • Jennifer Turner

A great experience! I bought a Bichon/poodle mix from Zoo-Rama. The customer service was excellent. The staff was accomdating and knowledgeable. Best of all, I have a a wonderful puppy! Thank you, Zoo-Rama.

  • Unamujermaravilla

Great customer service! They let you hold your potential puppy and explain all the needed care for each pup. Price was the best I seen. I highly recommend getting your new family member from here!!

  • Debbie Bravo

We Are in love with our doggy Mocha. Thanks to Jay and the rest of the Zoo Rama Staff for answering our questions and for giving us the advice on how to take care of our Pup. You guys are Great!

  • Nisha b

I purchased katara on December 21st and I am absolutely in love with her shes such an amazing sweet dog. I'm happy that I decided to go to zoo-Rama to get her it was truly love in first sight.

  • Lil Vhs_marss

Amazing experience highly recommend,there puppies are healthy and they give you a lot of after care tips for your new puppy.The staff are really dedicated to ensure your puppies safe.

  • Sunita lallu

I bought my baby Maltese pup from zoo ramba and I was extremely satisfied. Store employees where very helpful and prices was a bit high but it was all worth it. Thanks Zoo-ramba

  • Maritza L

Very nice staff. Had everyone of my questions answered about my Shih Tzu. It's my first time having a puppy. I bought a 2 month old Shih Tzu. Fell in love immediately with her.

  • KEY KEY

I bought a family dog 12/23/21 best Choice I made. Customer service was amazing & friendly .I will Recommend this place anyone.They understood what i was looking for in a dog.

  • Raven

This is scooter, he fits perfectly with our little family. Thank you Zoo-Rama for your professionalism and having patience with us on deciding whether to keep him or not....

  • Arlene Rivera

My puppy came out looking so beautiful and smelling so fresh from her first grooming. I am beyond satisfied! This is the only place om going for my pups needs! Thank you!!!

  • Verna Brown

Great place with such cute puppies. We went here to get my daughter a toy poodle for her 6th birthday. We love our new puppy. Thank you ZooRama Pets for such great service.

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