bp Truckstop

48 reviews

53-57 Punchbowl Rd, Belfield NSW 2191, Australia

map.bp.com

+61296421353

About

bp Truckstop is a Gas station located at 53-57 Punchbowl Rd, Belfield NSW 2191, Australia. It has received 48 reviews with an average rating of 1.9 stars.

Photos

Hours

Monday5:15AM-12AM
Tuesday5:15AM-12AM
Wednesday5:15AM-12AM
Thursday6AM-11PM
Friday6AM-11PM
Saturday5:15AM-12AM
Sunday5:15AM-12AM

F.A.Q

Frequently Asked Questions

  • The address of bp Truckstop: 53-57 Punchbowl Rd, Belfield NSW 2191, Australia

  • bp Truckstop has 1.9 stars from 48 reviews

  • Gas station

  • "Worst ever service from two OLD MEN"

    "If you are a loyal BP customer who prefers to pay a bit extra for the fuel and receive good service, please try to avoid this shop"

    "When I just came to use the bathroom at this petrol station, the old man yelled at me that he had “just mopped” when I came back because without realising I had dirty boots"

    "Pump No"

    "Worst experience that I have"

Reviews

  • Chella Thambu

Worst ever service from two OLD MEN. These two old men should get retired and leave the job for someone who is in need of it. Does BP Head office even know what is happening in this store? One of the Old men who is working in the shop started fetching his free coffee from the machine and starred for long time looking at customers. Finally came back to serve ,then refused to add the reward points .He was supposed to ask before the transaction happen but instead refused and argued saying that this was not his job to ask each & everyone for BP reward card? Started yelling when his partner another old men joined him. SHAME ON YOU BP BELFIELD.

  • Abeed Ahmad

If you are a loyal BP customer who prefers to pay a bit extra for the fuel and receive good service, please try to avoid this shop. The person (an angry old man) who served me on 25th April at 3:31 pm was extremely rude. I tapped my BP rewards card before he was ready and he yelled at me. After the transaction was completed I advised him to be a little softer with the customer. He replied that he doesn't need customers like me. There was no other customers in the store and he was not busy at all. I never received such an ill-mannered customer service in Australia in the last 20 years.

  • R. Demir

When I just came to use the bathroom at this petrol station, the old man yelled at me that he had “just mopped” when I came back because without realising I had dirty boots. I said sorry and even cleaned the dirt off the floor that had fallen from my shoes. He replied very rudely and shouting “Oh you are sorry sure”. This was completely unprofessional and he should treat his customers with respect, not yell at them. I would strongly recommend going to any another petrol station.

  • Ryan Xu

Pump No. 4 appears to have faulty gauge. I tend to fuel based on calculation how much I need so I don't over fill. Usually when you pinch the handle the fuel flows right away. Not the case here. The number goes up but you don't observe fuel being pumped through at all. Please fix the pump gauge issue

  • zaki khan

Worst experience that I have. Was just cleaning the windshield at water station the the pump, the attendant ( not sure about the name, but an elderly man in the attendant uniform ) just came and snatched the bucket and tool rudely without an explanation . Very bad experi nice in front of the kids.

  • Kelly T

Don’t buy your coffee here! I asked if I could remove it from my purchase because all I could taste was hot milk with sugar. Grey old man not willing to compromise. He charged me and I left it there. How tf r we meant to know your coffee taste bad before making it

  • Kris Zed

The rudest customer service.. Asked if rewards card worked and got blasted because I didn't wait for attendant to say scan now.. (Although I asked if it worked when I scanned.. And no answer) I won't be back and I'll be sharing this poor experience to all.

  • Vinu Varghese

Hi when I came for petrol filling and using of toilet the old man who stands there said that he will not allow as the petrol station is closed and the time was only 9:30 pm. Pathetic customer representative . I came on the date of 05/12/2022 9:30pm

  • Nikhil Naaru

Very rude customer service ever. An old man under shift has very rude..saying on face to no two card transactions and pushing my hand while pay pass the transactions..BP is losing there reputation coz hiring an unqualified peoples...

  • chinthareddy vikram reddy

Hii i had very bad experience with one of the staff ( he’s old man) very rude please keep the staff whos happy to welcome and treat the customers good not ths kind of people whos angry and disgusting Thankyou

  • mohd shafi

Hii i had very bad experience with one of the staff ( he’s old man) very rude. Always treating bad to me and other customers I have never seen this kind of customer service. Thank you

  • muhammad aman khan

Just filled up my fuel from Bp, customer service representative (old age man) was very rude, worst customer service i ever had. I’ll try my best to not come again at this bp

  • Saniya Tamkeen

Very bad customer service angry old man is disgusting he don’t even give respect he just shouts on the customers I suggest other people not to visit this store .

  • Dikson Ng

Terrible service middle age fat ugly stuff. He need some manner to deal with customers. Even stop me for swipe in the reward card. Will not going anymore.

  • Con Pappas

Very rude man...swore at me for scanning my frequent flyer number twice. I’ll never be back to fill at this petrol station! Shocking

  • Zena Anez

i paid by card but instead of putting the exact amount he still rounded the amount up to the $0.05 mark. That's not very honest.

  • Mohammmed Nadeem

Angry old man yelling at customers he is sick he dont know how to serve customers he is rediculous he should be properly trained

  • Adam

Mate! $1.60 for e10 when BP Bankstown have it for $1.19 Stop cheating the Australian public. Reported!

  • Umar Shahbaz

Very rude customer service Bp should take them in and trach them how to do customer service

  • Gloria D

Staff are very kind and friendly. Place is always very clean. Would recommend coming here!

  • Jason Ramsay

This place has been demolished - don't waste your time like I did :)

  • Steven Sutevski

Terrible customer service. Very rude man behind the counter

  • jiaji zhu

Terrible service middle age fat ugly stuff. Just terrible

  • Jimani Clothing

Always clean and fuel is the best great friendly staff

  • Jocelyn McGrade

Friendly owner who gets along with all the regulars

  • Mohammed abdulsami

old guy need some manners to deal with customers.

  • Muhammad Nazim

Rude Customer Service. I will never come again.

  • Adam Buttigieg

Old man , who works there talks very rude .

  • Nabil Khalil

Very bad customer service ... RUDE!!!

  • Sihan Zhou

Good price. Stupid staffs.

  • Predict Music

Not good customer service

  • greg swanton

Clean and reasonable.

  • Amanda e

Excellent service.

  • Ewen Wang

Very rude staff

  • OBEY ZRK

Good service

  • S Chaudhuri
  • Lakshan Mohan
  • Nicolas Ioannidis
  • Klaus Parsons
  • Zohaib Hassan

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