bp Truckstop is a Gas station located at 53-57 Punchbowl Rd, Belfield NSW 2191, Australia. It has received 48 reviews with an average rating of 1.9 stars.
Monday | 5:15AM-12AM |
---|---|
Tuesday | 5:15AM-12AM |
Wednesday | 5:15AM-12AM |
Thursday | 6AM-11PM |
Friday | 6AM-11PM |
Saturday | 5:15AM-12AM |
Sunday | 5:15AM-12AM |
The address of bp Truckstop: 53-57 Punchbowl Rd, Belfield NSW 2191, Australia
bp Truckstop has 1.9 stars from 48 reviews
Gas station
"Worst ever service from two OLD MEN"
"If you are a loyal BP customer who prefers to pay a bit extra for the fuel and receive good service, please try to avoid this shop"
"When I just came to use the bathroom at this petrol station, the old man yelled at me that he had “just mopped” when I came back because without realising I had dirty boots"
"Pump No"
"Worst experience that I have"
Worst ever service from two OLD MEN. These two old men should get retired and leave the job for someone who is in need of it. Does BP Head office even know what is happening in this store? One of the Old men who is working in the shop started fetching his free coffee from the machine and starred for long time looking at customers. Finally came back to serve ,then refused to add the reward points .He was supposed to ask before the transaction happen but instead refused and argued saying that this was not his job to ask each & everyone for BP reward card? Started yelling when his partner another old men joined him. SHAME ON YOU BP BELFIELD.
If you are a loyal BP customer who prefers to pay a bit extra for the fuel and receive good service, please try to avoid this shop. The person (an angry old man) who served me on 25th April at 3:31 pm was extremely rude. I tapped my BP rewards card before he was ready and he yelled at me. After the transaction was completed I advised him to be a little softer with the customer. He replied that he doesn't need customers like me. There was no other customers in the store and he was not busy at all. I never received such an ill-mannered customer service in Australia in the last 20 years.
When I just came to use the bathroom at this petrol station, the old man yelled at me that he had “just mopped” when I came back because without realising I had dirty boots. I said sorry and even cleaned the dirt off the floor that had fallen from my shoes. He replied very rudely and shouting “Oh you are sorry sure”. This was completely unprofessional and he should treat his customers with respect, not yell at them. I would strongly recommend going to any another petrol station.
Pump No. 4 appears to have faulty gauge. I tend to fuel based on calculation how much I need so I don't over fill. Usually when you pinch the handle the fuel flows right away. Not the case here. The number goes up but you don't observe fuel being pumped through at all. Please fix the pump gauge issue
Worst experience that I have. Was just cleaning the windshield at water station the the pump, the attendant ( not sure about the name, but an elderly man in the attendant uniform ) just came and snatched the bucket and tool rudely without an explanation . Very bad experi nice in front of the kids.
Don’t buy your coffee here! I asked if I could remove it from my purchase because all I could taste was hot milk with sugar. Grey old man not willing to compromise. He charged me and I left it there. How tf r we meant to know your coffee taste bad before making it
The rudest customer service.. Asked if rewards card worked and got blasted because I didn't wait for attendant to say scan now.. (Although I asked if it worked when I scanned.. And no answer) I won't be back and I'll be sharing this poor experience to all.
Hi when I came for petrol filling and using of toilet the old man who stands there said that he will not allow as the petrol station is closed and the time was only 9:30 pm. Pathetic customer representative . I came on the date of 05/12/2022 9:30pm
Very rude customer service ever. An old man under shift has very rude..saying on face to no two card transactions and pushing my hand while pay pass the transactions..BP is losing there reputation coz hiring an unqualified peoples...
Hii i had very bad experience with one of the staff ( he’s old man) very rude please keep the staff whos happy to welcome and treat the customers good not ths kind of people whos angry and disgusting Thankyou
Hii i had very bad experience with one of the staff ( he’s old man) very rude. Always treating bad to me and other customers I have never seen this kind of customer service. Thank you
Just filled up my fuel from Bp, customer service representative (old age man) was very rude, worst customer service i ever had. I’ll try my best to not come again at this bp
Very bad customer service angry old man is disgusting he don’t even give respect he just shouts on the customers I suggest other people not to visit this store .
Terrible service middle age fat ugly stuff. He need some manner to deal with customers. Even stop me for swipe in the reward card. Will not going anymore.
Very rude man...swore at me for scanning my frequent flyer number twice. I’ll never be back to fill at this petrol station! Shocking
i paid by card but instead of putting the exact amount he still rounded the amount up to the $0.05 mark. That's not very honest.
Angry old man yelling at customers he is sick he dont know how to serve customers he is rediculous he should be properly trained
Mate! $1.60 for e10 when BP Bankstown have it for $1.19 Stop cheating the Australian public. Reported!
Very rude customer service Bp should take them in and trach them how to do customer service
Staff are very kind and friendly. Place is always very clean. Would recommend coming here!
This place has been demolished - don't waste your time like I did :)
Terrible customer service. Very rude man behind the counter
Terrible service middle age fat ugly stuff. Just terrible
Always clean and fuel is the best great friendly staff
Friendly owner who gets along with all the regulars
old guy need some manners to deal with customers.
Rude Customer Service. I will never come again.
Old man , who works there talks very rude .
Very bad customer service ... RUDE!!!
Good price. Stupid staffs.
Not good customer service
Clean and reasonable.
Excellent service.
Very rude staff
Good service
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