I recently had a very disappointing experience with your dealership when inquiring about a Mercedes Benz from interstate. The initial representation of the vehicle's condition as 'excellent' with only two very minor scratches did not align with the reality upon closer inspection. Despite my multiple requests for additional photos of the scratches, it took several follow-ups to receive them. To my dismay, the scratches were far from minor, and the discrepancy in the information provided was disconcerting. Attempting to address my concerns, I requested a call back, but unfortunately, my request went unanswered. When I finally made contact, I was informed that the salesperson, Clare, was off duty. The subsequent interaction with the next salesperson was even worse – being less helpful and also very rude. Following from this, I was told that the scratches were hardly noticeable from a distance and wouldn't cost much to fix. I decided to wait until Clare was back as her attitude was seemingly somewhat better at first. However, when I inquired about the possibility of resolving these issues, I was informed that there was no scope for further repairs as the scratches had already been touched up – a response that left me perplexed. Overall, my experience with your staff left much to be desired. The lack of follow-up, unclear communication, and absence of any reassurance or resolution to the issues I raised were particularly disappointing. As a customer, I had hoped for a more transparent and accommodating approach. Unfortunately this is the exact vehicle i am after – but wish it never fell into your untrustworthy dealership!

I recently had the pleasure of purchasing a car from Cameron at easyauto Blacktown, and I must say that the experience was nothing short of exceptional. From the moment I walked into the dealership to the moment I drove away in my new car, Cameron made the entire process haggle-free and seamless. One of the standout qualities of Cameron was his genuine and friendly demeanor. He took the time to understand my needs and preferences, ensuring that he could find the perfect vehicle for me. Cameron's knowledge about the cars in their inventory was impressive, and he answered all of my questions with confidence and clarity.

We were very fortunate to work with Cameron in buying my parents a second hand Kia Sportage. Cameron was outstanding in every aspect of selling this car. He always sort clarification for us when asked and was very considerate of our needs. Cameron went above and beyond to assist my parents in every way aspect of purchasing a car. We will be forever grateful for all his help, even assisting with the transfer of ownership and plates. Can not recommend Cameron highly enough. Thank you Cameron.

I had the pleasure of interacting with Grace over the phone during my car search. Despite not making a purchase, I was thoroughly impressed with her knowledge, professionalism, and helpfulness. Grace provided valuable insights and went above and beyond to assist me. I highly recommend her for anyone in need of a positive and knowledgeable car-buying experience.

What a great experience we had with easy auto! Grace went above and beyond to make sure we were happy with the car and that she had sorted everything out prior to the day we picked it up. Highly recommend this dealership to anyone looking for a new or used car. We are so happy with our rav4!! Thank you Grace and Cameron. Sarah

We purchased a car recently off Easyauto Blacktown. We were dealing with Cameron, in particular, who was beyond helpful and friendly. He was happy to help us with whatever we needed and he was a pleasure to deal with. All of the staff are super friendly and the car is great! Highly recommend!!!

What a great experience we had with easy auto! Grace went above and beyond to make sure I was happy with the car and that she had sorted everything out prior to the day we picked it up. Highly recommend this dealership to anyone looking for a new or used car. Thank you Grace

we went to look at a honda crv in person - grace and edgar took really good care of us. we have never bought a car without thinking before but they gave us superb reassurance and we ended up getting it on the same day as discovering it. would definitely recommend!

Jerry Car Trader set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Jerry was responsive, extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process.

Fantastic experience buying a car from here. Salesman Jerry went above and beyond to ensure I was happy. Friendly and helpful. Alex in finance was also extremely helpful. Highly recommend the team at blacktown.

- Jerry was friendly, knowledgeable, and helped me find the perfect vehicle within my budget. The car was in great condition and I couldn't be happier with my purchase. Highly recommended!

Cameron walked me through every step ensuring I was aware of every aspect before making a decision. Made me feel much more comfortable with making a decision. Thanks Cameron and team

Jerry had great customer service from beginning to end of the process. He was informative and went the extra mile at every stage. I would recommend him should you visit.

Thanks Jerry for recommending the best car for our family. If you're willing to know what car is best for you, just go to EasyAutos123 castlehill and find this man.

Glad I stopped by, Cameron was incredibly informative and helped me find exactly what I was looking for. Definitely worth dropping in to ask any questions you have

Super happy with the service I received at at Easy Auto - Grace was lovely and answered all my questions. Thank you and see you again soon!

Very good service. All the staff was very kind and now I am enjoying my new car. Special thanks to Gracie and Michael.

I just purchased my second car from easyauto123 and had a GREAT experience with the salesman Cameron

My experience at Easyautos123 castlehill is superb! A big thanks to Jerry for assisting!

It was great experience at Easyautos123 castlehill . Jerry answered all my questions.

I like Cameron very much, he was very large help to me and my 2nd cousin Vincent

Highly recommend coming in. Jerry was genuine and helped me find my next car!

Thank you Cameron for the great service at EasyAuto. Highly recommend.

Jerry was great! Excellent service, had great knowledge about the cars

Jerry genuinely cared about finding the right one for me. Thank you.

Grace was so helpful and wonderful to deal with. Thanks so much.

Jerry was very good to deal with.