I have been with Allstate for quite a while. I recently got another vehicle and I phoned to get a quote. When I called back a few days later to add the insurance they give me a completely different price a few hundred dollars higher. So I thought what the heck. I ended the phone call and repeatedly called back two or three more times. Each time I got someone who is working from home which is understandable at this time but each time I got a different price. I have been with these guys for a very long time and they know everything about me so there was no excuse for this. Then the lady who gave me the best quote told me that if I insist on speaking to my actual insurance agent that I would lose the quote that she gave me. I felt like that was almost like extortion. I know that is a heavy word so I use it in the lightest sense. But that's how they made me feel. The next day I finally did get a call back from my insurance agent. He was very busy and asked to put me on hold and I told him I had to go on a trip right now so I could not hold. This kind of sent him into a panic and he told me that he has other people than me to help. But he did calm down long enough to explain what to do with my situation. My problem was I could not get my pink slip emailed to me and he told me that if I take it to the registry they will get it. Because my printer is out of date. He was right about that. But then he told me that you would call me in a short while to make sure that I was able to solve my problem. He never did call back. All in all I am extremely disappointed with this company. I honestly feel like if I hung up and called back 10 more times I might have gotten a better price. They made me feel like they're working off commission or something when I know that's not true. Almost like they're trying to get as much from me as they can. I don't see how so much power can be left up to their judgment. I should have one price for insurance and that should be it. I did however save 10% on their driving app and next year it might even be more. I will stick with them for now because it would cost me more to cancel. But regardless of what I saved next year I will be leaving them. Bye-bye Allstate

Hands down THE best place and best branch to get insured by. Since day 1 when I was shopping around for insurance, THIS was the only location that actually made me feel like a valued customer. I believe it was Pamela who had helped me years ago initially and I have been with Allstate for almost 2-3 years since. I am continuing with Allstate again with my new vehicle as my previous one was a write-off. Rest assured that this team will take care of you from start to finish! This time around I was helped by Nicole M! What was meant to be a stressful situation was made quite easy thanks to her capable skills! Nicole answered all my questions, made sure that I was taken care of, and found the best plan for my new car. Her personable and professional demeanour made me feel at ease and listened to. I have since recommended and will continue recommending Allstate to all my friends and family. I am grateful to be helped by such an amazing team! Exceptional customer service from this branch has made me a loyal customer. Thanks again, Nicole :)!!

A big thanks to Hubert Mendonca ,the guy is amazing. He has been our rep at Allstate for years. He always has time to answer emails, return phone calls and offer suggestions no matter how busy he is. Customer service is huge, and lets be honest... it is hard to come by these days. However, Hubert still has that old school Customer Service attitude that goes along ways. If it was not for Hubert, we would have taken our insurance policies elsewhere years ago just to save money, but his Customer Service is worth staying around for. His fun and easy going attitude is a joy to deal with, he explains things very clearly, and he is very prompt for how busy he is! Obviously we are giving him 5 stars, and would give more if we could. We hope Allstate realizes what a great guy they have as part of their team! Thank you Hubert, keep up the excellent work my friend!

This was at one time a great place to go, Yen was amazing but the people who are there now are awful, they are hard to get ahold of and really don't care until you are threatening to leave, I am trying to change agents to a different office right now but being told I can't, even though these people inherited my business and have done nothing to earn it they are somehow entitled to it? after 15 years I will be leaving AllState at my next renewal because of this office. Allstate is ok but for your own piece of mind use a different office, don't get stuck with these people, you deserve better. I wish I could give less than one star

I had the absolute pleasure of working with Jitesh Darji with AllState on getting our RV insured for the season. He was able to get us an AMAZING rate that we would not have gotten elsewhere. Jitesh was kind, provided no-pressure insight into our options, and he was available for anny questions that came up when we went to register our RV. Not only was he able to assist with our RV insurance, but he was also able to help bundle our home 2 auto policies to get the best bundle discount around. If you are in need of insurance (home or auto) or would just like a no-pressure quote, Jitesh is your guy!!!

Our experience with AllState has been nothing short of amazing. From the moment we signed up, had to make an emergency claim, to the settlement procedure and setting up a new policy for our new vehicle, the team at AllState has been so incredible to work with. Hubert in particular is the agent who has helped us get set up and organized. He responds very promptly and is so helpful whenever we have questions. We have also had to work with the total loss department and our experiences with both Cassandra and Gillian have been awesome. Thank you for all your help and we so appreciate you all!

Going to leave the insurance company after claim is finished. Been almost four month since I started the claim. Been through two agents now (Susan Key and Rianna). Neither one I can get a hold of, the second one I sent her pictures of the accident and she didn't even let me know she did not get the pictures. For some reason will phone my family but not me!!!! Totally unacceptable. Worst insurance company I've ever been to. Been paying insurance for a vehicle I can't drive because the company is dragging their feet.

I want to give Pamela Tasker a great big Thank You. I was having difficulty obtaining insurance, due to past financial hardship. She was willing to take a chance and helped me get that first step in trying to rebuild my life. She is a valuable asset and a great ambassador for your company. I will be recommending Allstate (especially Pam) to my friends and family. It's rare these days to find exceptional customer service and Pam went above and beyond what was required. I shall remain forever grateful for her help.

If and when you get through to a local agent, they are great and would give 5 stars but I spent almost an hour one day on the phone between dropped calls, computer glitches or failures just trying to add some insurance. When I finally got through later in the day and had to deal with someone with poor, broken English who was not local. I tried emailing as well multiple times with no success. Honestly this whole experience made me want to cancel my insurance through Allstate.

I tried to get to Allstate for my car insurance but unfortunately my old insurance company is charging me for cancellation of policy so I didn’t push through. But RYAN GREENWOOD is very helpful and understanding and most of all very knowledgeable about his work. If you’re on a hunt for car insurance look for RYAN GREENWOOD he will get you the best policy. I will come back again when the time is right for me and I will no doubt recommend this place to anyone at anytime.

We recently had to make some changes to our Home insurance policy which was complex and needed to be addressed in a short period of time. Jitesh, got on it right away and did a great job of keeping the lines of communication open with follow-up calls and emails. He was also detailed and thorough with how he managed all the details while being professional and personable. A very positive experience! Thanks for all your help Jitesh and keep up the great work!

We were thinking of changing insurance companies and called Allstate and Pam Tasker answered the phone and are we ever glad she did!! She was able to save us some money on our auto and home policies. That’s not the best part. She is just an amazing person that loves what she does and does it ever show. Incredible knowledge and work ethic and loves to have a laugh. We are so happy we made the change. Highly recommend giving Pam a call.

I have simply had the best experience with Lindsay Currier from Allstate's Calgary South Agency. She has been incredibly forthcoming, informative and supportive. Even before deciding to start a policy with Allstate, I have found her to be very helpful navigating my options and my dozens of questions within this territory. I would recommend her services to anyone looking to start fresh with a new insurance provider. Thank you!

Hard to get the agent call you back. The app has lots of issues and is kind of useless if you want to make any adjustments to your policy yourself. They still need to send you the form and require actual signature in order to make any changes. Giving it 3 stars, as overall the insurance company is not bad, just need to be more accessible and use up to date resources such as digital signatures ect.

My recent experience with one of Allstate Insurance Agent Jitesh Darji was very positive. He patiently answered all my questions regarding mine and my husband's auto insurance, provided knowledgeable advice and dedicated a lot of time doing that. He also offered other services that are available through Allstate and I found very helpful. THANK YOU FOR YOUR HELP, JITESH !! WELLL DONE !!

Excellent excellent excellent is all I can say about the service provided by Hubert Mendonca, a thorough professional and very knowledgeable. Gives a patient hearing and a prudent advise so that you get the value for your money. I would highly recommend Allstate in general and Hubert in particular for all your insurance needs. Good job Hubert, keep it up.

Jitesh was very helpful with the renewal of my automobile and home insurance. I had been with another company- without any claims, and every year the rates jumped up significantly. He was able to find me a good rate and was very professional and personable. I would recommend Jitesh to everyone I know that is looking for insurance.

Even though I didn’t end up signing up with Allstate I just wanted to say a big thank you to Samet Uyar who educated me on my commercial business. There were so many variables I didn’t even think about and he referred me to a company that writes commercial policies. You guys have a very professional staff member in your hands!

Extremely unpleasant experience Allstate. Been trying to follow up on a claim for weeks and our claims advisor Rashmi Kulbhaskar has been ignoring all our calls and emails for ~2 weeks now. We had to call into customer service to get someone else to tell her to respond to us and even so it’s gone nowhere. Very unprofessional.

We switched insurance companies over to Allstate agent Crystal Wouters. She was pleasant, knowledgable and very easy to deal with. She was also able to find us ways to save additional dollars which is always appreciated. We would highly recommend them as a company and her as an agent to anyone looking for a change.

I needed to find great insurance for my son and I and after calling around Allstate was the way to go. Joel Zimmer was extremely helpful and patient. He offered up a few different quotes to meet our needs and saved me a ton of money. I couldn’t be happier with the service I received. Thank you!!!

Had an opportunity dealing with JD(Jitesh) A must say it was the most smoothest transaction for insurance I ever had. He helped me to get home and auto insurance and also helped in suggesting Commercial insurance as well. I will highly recommend this gentleman to everyone who needs new insurance

Call Joel for a quote for your car/ home insurance... you will get immediate help, clear information, the best price and his compassionate help makes it feel like you are talking to a family member. Everything was arranged within a few minutes, I am happy to be an Allstate member now …

Highly recommend this insurance company always get a real person to answer the phone and very quickly and their bundled rates are great. I have tried some mom and pop outfits in Calgary but their service and prices were no where near the Allstate prices. Motorcycle insurance cheapest in town.

It sucked!!! The price was way to high. The advisor had to keep leaving the desk to ask questions. I walked out..called western financial and was insured over the phone within minutes...no down payment required and $600 a year cheaper. I will advise all my friends and family to switch over.

I had the pleasure of speaking with Joel on the phone who helped me get my Insurance up and on the go. Nothing short of super helpful the entire way. Even speaking with his colleagues at their office was a great first impression of how they treat their customers. Will recommend …

I got my car and home insurance with Jitesh and Allstate. Hands down he is the BEST. The other quoted exorbitant rates, but Jitesh all the POSSIBLE WAYS to fetch the discount and eventually gave me an excellent quote. I would refer him anyday to my friends and family. Thank you Jitesh

Highly recommend Hubert Mendonca.I got a best deal from him that I rarely get.He is very professional and confident about all aspects of home/car insurance.He is answering questions with passion.I got very respectful service. If you looking for a helpful advice contact him directly.

Jitesh was really helpful and helped in smooth transition from my current insurance company to Allstate. He did follow up calls with me for any queries or concerns which I don’t see with any other insurance company.will definitely recommend Jitesh to my friends circle.

I have a lot of issues with my name. No matter what you are awesome to help me out. It is really appreciated it. Also, your company is fair price and your service is excellent beyond my expectation, quick response is amazing thing ever. Thank you Crystal Wouters!!!

Jitesh Darji was a tremendous assistance! He listened to all of our needs and did everything He could to meet them. He addressed all of our questions and was incredibly patient with us, which may be difficult to come by. Thank you so much Jitesh ji.

After receiving a not very good service at another branch, I called there and was receive per Pam. She did it so fast and so good! Im still learning english but she took the time to understand me and make sure I understand her. Really professional.

I had a fantastic experience dealing with Joel Zimmer. Not only was he able to save me money on my policy, but he made the process of switching insurance companies quick and painless. Will highly recommend him to friends and family. Thanks Joel!

I worked with Nancy Apps and Paul Leung who provided dignified and exceptional service regarding two auto insurance claims- not at fault and hail damage. They are detail oriented and organized. I never thought insurance could be stress free.

Allstate pricing may be cheap, but be prepared for a brutal and long process if you have a claim. be prepared for a brutally long wait where the only way you get answers is to call in during business Hours. emails are not returned, calls

I have been with Allstate for a few years and they have always been great... I don't know what changed but I can't even get a reply email from my agent now.... I'm looking for a better insurance company. Customer service is a must! …

I was shopping around for the best rates for my auto insurance, and Yen was extremely kind and helpful. On top of getting the lowest rates for my brand new vehicle, I also got excellent customer service! Very happy with Yen and Allstate!

Contacted one of the agents name Rahma Mahamed. Took hours to reply. I passed all my requirments and i just got ignored. Zero customer service. I have screenshots of the mail & date stamp. I can email the manager if needed. let me know.

I had wonderful experience with Karla Mayfield when seeking auto and home insurance quotes. She was a consummate professional taking the needed time to answer questions and providing details and explanations. Felt at ease speaking with

I spoke with Jaclyn over the phone go get home insurance. I have never experienced that level of care before. She made sure I was getting the best policy possible and was informative and kind the entire time. I've been a customer with

Conveniently located on 130 Ave SE. Ask for Hubert Mendonca. He was very accommodating and helpful to my fiance and I after we move to Alberta from out of province. We bought Automotive and Tenet insurance. Good price for the coverage.

I was so happy with the service I received. I worked with Crystal and she was thorough, straight forward, helpful and had a very kind and upbeat attitude during all of our conversations. Overall very pleased with the service!!

Customer service does not exist. Reporting a collision, I was on hold for 9 hours. Once reported, I was promised a follow up response within 5 business days it's was 12 days and almost 2 months until a claim was determined.

I am so happy that I found someone like Jitesh. He has been so helpful, and has made my experience so easy. He is very knowledgeable, and so kind to deal with. I would highly recommend Jitesh to all my friends and family.

We had absolutely amazing experience dealing with Pam Tasker. She was so efficient, organized and helpful and made our transition from one company to theirs so painless and easy! I would 100% recommend her and her team!!

When Ryan greenwood ran this place it was amazing. After Ryan left it is clear he took all the customer service with him. This caused me to shop around and found I was over paying by about $100 per month. BUYER BEWARE

Dealt with Jitesh Darji at Allstate and he has been excellent in providing prompt and efficient service. Additionally, the most important aspect, the quotes and coverage are very competitive and I highly recommend it.

Jitesh is very prompt at answering customer queries, explains different options of services in an easy way, humble and helpful professional. I would not go anywhere else for my insurance needs at all. You rock Jitesh

I have been with Allstate for a while now and I have been assigned to Jitesh since my last Allstate Agent retired. I was very impressed with Jitesh, he answered all my questions and was very good to work with. …

I felt like I was paying way too much with Allstate and had so many problems with them. My insurance just ended with them so I decided to switch to TD and now I’m paying $40 a month less than I was with Allstate.

Deborah Cho was such a great help! She listened to all of our needs and tried her best to solve them. She answered all the questions we had and was extremely patient with us, which can be hard to find sometimes.

Hands down the best insurance company I had to deal with. Hubert listened to my concerns and always answers my questions. Professional work from end to end, unbeatable rates and services. Keep up the good work.

Jitesh is very knowledgeable. For newcomers, he understands and tries to provide best possible rates by exploring various options like past out of country insurance history and so on. Highly recommend him!

Jitesh is very knowledgeable, he explained the policies and options available very clearly. Typically, insurance purchasing isn't a pleasant experience but Jitesh made this very easy and I appreciate it.

We have been with Pam tasker at Allstate for a while she is fabulous she's always there to help and very kind to every customer , high recommended her for all your insurance needs Stefanie and Sam :)

We got our home insurance from Mr. Jitesh and was very happy with their services being offered. He did explained everything to us and customized it according to our need and affordability. Thanks

BIG Thank you to Melissa Bremner for assisting me as quickly as she could. Amazing service and very friendly, responded to my questions and helped me with all my insurance needs. Thanks again :)

One of the people who worked there tried to trick us and said the frame of the car was broken and our car couldn't get repaired. It wasn't broken when we read the paper that had all the issues.

Vereen ( front desk ) . She was very helpful and plus she got me more of a discount She was informative, Knowledgeable & polite. I definitely would recommend this agency . thank you . Serel

Jitesh Darji was such a great help with my time sensitive situation! He went above and beyond to ensure that I had everything in order. Thank you for your exceptional services Jitesh.

Ricky Choi is the man who treat me good and he give a better advice regarding auto&home insurance.I got a better deal for my auto&home insurance.Highly recomended, thank you so much.

I have been with Joel Zimmer for 2 years and the service is great! Great rates and whenever I have a question or issue he is able to answer or resolve it the same day. Thanks Joel!!

Crystal was awesome and thorough. Moved over my home and automobile insurance and the savings I received by doing this are significant. Very professional and friendly experience.

I had the pleasure of working with Hubert on getting my SUV insured. He was able to get me such an AMAZING rate, couldn’t be more thankful! I definitely recommend him! Thank you!

Crystal is absolutely amazing to deal with. So much so, I have recommended her to friends and they have received the same exact experience. Allstate is lucky to have you Crystal.

I had great experience working with Jitesh. He gave me great discounts despite me being fairly a new driver! And his service has been top notch up until now. Great way to go!

Crystal W. was very helpful with our numerous items we needed help with, particularly setting up a new policy for our 18 year old. And the rate was better than we expected.

I highly recommend calling Joel Zimmer for all your insurance needs. His attention to detail and understanding of customer service is exceptional. Thanks again Joel!

It was a pleasure working with Crystal. She was prompt in responding and worked hard to get us the best policies for car and home. I would highly recommend her.

The customer service is fantastic! I've been a client of this location for the past 10 years, they've been extremely helpful with all my requests …

It was great working with Jithesh. He was very knowledgeable and helpful finding the best option that suits our needs. Will highly recommend.

Allstate is amazing I have never had a problem dealing with them my monthly rate is low I will always have allstate as my insurance company.

Called for 3 days and left my agent 4 mesages, kept getting forwarded to voicemail and she still havent received a call back. Ridiculous!!

Joel was so friendly and made this experience so easy. Very friendly and patient. Thank you so much for this service you've provided.

Called looking for same day insurance, Jitesh was extremely helpful and gave me a great quote on my car insurance. Thanks again!

Jitesh has been easy to deal with, always gets back to me and will call/email me keep me updated. Appreciate these touchpoints.

Jitesh...thank you for all your help getting my policies sorted out. All my questions answered and friendly service.

Not actually open posted hours on Saturday. Policy changes requested through the app were never responded to either.

Hubert was able to save me hundreds of dollars per year on my vehicle and condo insurance. I totally recommend them.

Great service and always Helpful advise by Hubert Mendonca and very patient to answer all your queries and concerns.

Fast to sign you up and take your money but when it comes down to respond to claim issues they takes days or weeks.

Jitesh understood my needs and troubles and he was excellent with getting me the things i needed. Recommend 100%.

I needed a quick turnaround on getting a new vehicle insured and Ann got me squared away quickly. Great service!

Great service and great rates! Definitely recommend. Pam has been a great help getting everything set up for us.

All state gave me 257 per month on car insurance n now without my knowledge increased it to 300 cad....beaware.

Always have great customer service. Agents are friendly and ensure you have all the information you need.

I had a great experience with my advisor Crystal!! She went above and beyond for me! Thanks Crystal!

All State takes care of my insurance needs in the most satisfactory way. Thank you so much

jitesh Darji is amazing helpful great customer service and more highly recommended …

Great customer service with Crystal. Prompt answers to my questions and very very helpful

Great experience dealing with Jitesh. He saved me some money in insurance and good deal!

Jitesh Darji is very helpful.He will go above and beyond to help the customers. ✅ …

Very well managed - great customer service! Wont take my business anywhere else!

Poor customer service at this branch. The manager won't return calls either.

Great experience! Jitesh was very very helpful. Thanks for your service

She was a pleasure to deal with, great personality. Very efficient.

Very friendly experience and cheapest car insurance I found!

Not available until Monday morning and then short staffed.

Great customer service and great savings on our insurance!

Amazing good service. Very friendly.