This car wash had always been my go to car wash to get it professionally cleaned, I've been going to the same place to get my car cleaned for the past 2 years & so have all my family relatives but some how today was different! Not the same people that are usually there when came but the workers that now work there charged me $130 for one of their packages but I asked for the $80 package and they're excuse for it was your car is very dirty! I told him that it's not that dirty and he kept pushing it, couldn't I just get a package that I ask for! I ended up getting the $130 package and still wasn't cleaned for the price that it was worth, the exterior still had dirt marks on the bonnet and the the interior had dust on the dash board and the windscreen had smudges on it and wasn't cleaned properly! It was all done half heartedly and not happy that I had to spend so much money for such a poorly done job, I definitely wasn't a happy customer and wouldn't be returning anymore if the same people that served me today is still there! Don't recommend this place at all...

I won’t be returning nor will I recommend this car wash to anyone. I have visited twice now. Both have been instantly regretted. Both times my vehicle has shad spray residue all over the seats, doors, steering wheel and the dash as well as the back seats. The cup holders have not been cleaned, nor has the centre console exterior. The exterior wash is supposed to include bug & tar removal. I have bugs all over the bonnet of my vehicle and my windscreen. After letting me know my vehicle is ready to collect I go and find my vehicle is parked next to an auto cleaning car wash and has water sprayed up the front. So now I have paid for a detail inside & out and I am leaving with water marks all over my vehicle. When I mention my concerns. There is always an excuse. No accountability. If only I could upload photos for reference. Save your money. Go elsewhere or do it yourself.

terrible... I wash my car there when I got to the end after the wax the program wasn't working to allow me to rinse the wax. I call the attendant who called the Manager/owner who told me that cycle is not all installed so there was no rinsing available. I suggested to him to put a notice up so people are aware that you cant complete the whole cycle or you risk having to drive-off with chemicals on your paint work. He just told me off and said I should just use the detailing part. Meanwhile I had to go up the road on Beaudesert rd to finish washing my car and rinse the chemicals that will destroy your paint work if left on it in the sun. Chinese owners they don't give a dam about service or doing the right thing by clients all they want is your money.... Strongly not recommended!!!

Worst experience ever. Never use card option for payment, you'll be charged $15.00 on your card + $0.30 card service fee. Only use coins to save yourself from hassle. I washed my car here on Saturday night and used the card payment option and was ripped of $15.30. $15.30 = ($10 Pre-authorization amount on your card (Refundable but will be released after 3 to 5 Business days), ($0.30 non-refundable, Eftpos service fee) and $5 = Minimum Charge to wash (whether you require it or not). This car wash is very dodgy and I will never go there again. $5 minimum charge for what? $0.30 card service fee for what? VISA and MASTERCARD payments are free everywhere and, i paid by MASTERCARD and got charged the service fee. Don't use this place at all.

This is the worst car wash I ever been to, i had to drive back and ask them to rewash my car and somehow it looked worse then when I first left. Complete rip off, a child would do a better job. RESPONSE TO OWNER: Hello owner, the first time I visited the Automatic was was used however my issue was not bugs or grime, the issue was DUST and DIRT, the doors, front grille, front and rear bumpers had dirt marks and the Wheels looked like they had not even been touched. Upon my return I was instructed into the HAND WASH bay where the wheels were sprayed and a man used a dirty towel to rub the doors of my brand new car. Terrible Service and a Poor response from the Owner.

If I could rate a zero, I would, brought the car in for the 3rd option which is 85$, they additionally charged me 15$ for being a (large 4x4) to which I happily accepted, they missed the whole under side of the vehicle leaving it dirty and covered in mud, as for the “centre console clean” none of that was cleaned or if it was attempted it was a very poor attempt and drink residue and other bits of gunk still remain, as for the interior door cards, none were wiped down or even touched with anything and still remain all dirty from the recent trip. Will never be going there again and was quite blatantly ripped-off

I attended Aqua car wash today to have my car washed. I paid $80 for the number 3 service which included outside and inside wash and full vacuum. Upon returning home I noticed my vehicle was pretty poorly cleaned. Considering my partner and I were the only people using the hand car wash at the time, I would expect attention to detail and quality of service to be much higher than received. Also to note; we came to this particular car wash because of the advertised cafe which was closed. No coffee or nibbles available to purchase. Just had to sit in silence till our cars were done.

The first time I used the card payment option at the self cleaning bags I was overcharged $10 so when I arrived recently and noticed they are now only accepting card payment I was very hesitant. I thought I’d give them another go...what a mistake that was. I was charged $15.30 ($5.30 actual wash and $10 holding fee), this is now the second time the $10 holding fee was taken out of my account instead and not refunded. To date, they have not been helpful in fixing the issue. Will never use again and recommend everyone to stay clear unless you want to be ripped off

I’m pretty sure their card payment is a scam. They don’t let you pay by coin, only card and all the coin slots are taped up. It says a compulsory $5 is to be spent and then you have to press “stop” on the machine when you’re done but there is no stop button. Then the attendant said it will charge you $15.40 but credit the machine $5 and you $10 if you press stop in time - WHAT?!?! Scam alert - I couldn’t drive out of the place fast enough

STAY AWAY!!!! RIP OFF Been charged 3 times $15.30 when the actual charge was $5.30. i iasked refund and the guy refused to give my money back and being so arrogant. Told him if he doesnt refund it i would call "fair trade" his respond was "call wherever you want" what a rude attitude. Will make an official complain soon. Will never use again and recommend everyone to stay clear unless you want to be ripped off.

Charging system on self-service is a fraud. They Will Never STOP when you hit the button. I was there just for a quick rains and finished in 1.5 mins, cost me about 15sec to figure out that “OFF” button on control panel does not stop charging but the “STOP” button on card reader is the one supposed to be pressed… However, after pressed STOP… card reader shown “wash in progress” … The entire thing is…..???

One of the worse car washes Ive been too. The guys there were all in a rush and didn't seem organised. I asked a receipt at the start and it was never given to me. They also sprayed something on my passenger window that didnt wash away and has left permanent marks on my window despite several attempts to get it off. I know it was only one experience but it was bad enough that I wouldn't recommend

DO NOT USE THIS CAR WASH! You can only pay with card, presumably so they can continue ripping people off. Used $10 on a wash and pressed stop as instructed but it kept charging me until it had used the full $15 that it puts on hold. I suspect they are more than aware of this issue given the other bad reviews but obviously aren’t wanting to fix it. Will not go to a card only jet wash again.

Tried to use the “mat-wash & dry” machine and it seemed to have eaten my mat... I left a message as I was there on a Sunday. Then I called back Monday and the owner was extremely helpful. He refunded me the money I had spent on the machine, showed me how it should work and that it was a freak occurrence that the mat got stuck. I got my mat back and was very impressed by their service.

Good place to wash your car but when you wash it yourself and use the features it takes a lot of time to flush the line out for the new product to be used, after I washed the car it left very heavy water marks which I couldn't get out I had to cut and polish the car to remove the heavy water marks, they need the system to flush the remaining product quickly to use it again.

First thing I noticed was a big sign about a $75.00 fine for ute tray rubbish, fair enough but they did not provide a bin to put any rubbish in. No change machine it was taped up and I had to use my card to spend $5 because I was $1 short to finish rinsing my car. No hub wash option on the self serve machines - not major but most other car washes have it as an option

What a disappointment on the auto washing machine service. Increased price but less service. Yesterday I do the $15 plan and nobody notice me that $15 plan didn’t have the towel service. End up my car become dusty when I am leaving the shop. the past experiences of the service is good that’s why I came back. After this experience, I might not come back anymore.

This review was for automatic car wash. For $15 it hardly did a thing to my car. I wasn't impressed at all I hardly saw any shampoo come out of the machine. The machine arm that sprays the car looked also to be held together by gaffa tape! I was in a rush that day hence the automatic wash so didn't have time to tell the guys there. I'd avoid and go up the road.

I used the manual car wash over the weekend with their new card system. I was overcharged , used $6 worth and was charged $30 went in on the following Monday to speak to the owner , wanted nothing to do with me said it’s was my fault I apparently I pressed off and not stop can’t see the difference between that he said take me to court .Well done u little MAGGOT

My wife had her Lancer cut and polished at this place and they did an amazing job. Still had the deeper scratches but the staff were able to get her car looking as close to perfect as possible. Thanks for the excellent service. By the way, I'm getting my Holden cut and polished next week so I'll post up before and after photos.

So took car into the auto wash n it didn't do nothing due to my car having sticky dirt. Needed a good hand wash instead. Rang up to let them know n bless the owner he completely hand washed my car for me when they were closing up as well. Thank you so much. Don't get that type of customer service anymore so well done.

Used to come here once a month and use the self wash. Wont be back. Same as every other bad review, their cashless system is beyond a joke and lack of transparency is borderline criminal. It's not a good system. The bad reviews and complaints you get clearly show this. It's frustrating, it's lazy and it's theft.

Avoid, water stopped in the middle left half of my car with foam and soap, but the Eftpos kept on changing. Pressed every buttons, but nothing responded. The only thing I can do is to press the stop button on the eftpos and left. Used $10 but charged $15.30 with surcharge, not sure if it will refund the $5

Thought i would take my very dirty mx5 for a quick wash through the auto wash. I was approached by a staff member who pre wash the car before i went threw. Then when it was done they came and dried any water drops left. I’m very happy and impressed with the service and will definitely be back again.

Went there after hours on Sunday put $10 cash in the machine for the auto wash but that was it. Machine never started and gave no receipt. Good feeling for a first experience of a new car wash Got a text from them the next day to bring car down they gave me upgraded car wash for my troubles

Last week, I got my car washed here. I spend 55 bucks but still there was dust all around in my car( on the dashboard, on the mats, in the window flaps , car’s front glass got marks too. When I asked them to clean it for me , they start arguing with me and was very rude. Wouldn’t go back.

The automatic wash is cheap and quick and a lot of the time there isn't a line up. Also if you get there while it's staffed they'll cloth down your car after you go through. Easy access as it's right on Beaudesert road. Haven't used the manual washing section yet so can't comment on that.

Reasonably priced, initially not very welcoming staff but changed during the process ending with friendly atmosphere. Great job on the car; nicely cleaned both inside and out, including tires. Lots of options to suit different budgets. As an overseas visitor to the area, very satisfied.

Went there to vacuum my car never again the most worst place to go and found the parking bay had heaps of rubbish on the ground due to there attempt of a little office type of rubbish bin, if they are making money they definitely can afford big proper bins I want to rate it no star

Can't fault these guys, we regularly get our car cleaned here and this time we got it detailed. They ace it everytime. Very detailed, they make your car look brand new. Thank you so much guys for always doing a great job! We won't go anywhere else. Keep it up! …

Went there after hours, followed the instructions written and made payment accordingly. Drove in but the auto wash machine did not work, there was no help button or contact person around to assist. Basically lost AUD15 without any cash wash. Won't not recommend it.

Piranha auto wash system failed today 4:15pm. Machine Took the cash, wasn’t able to get receipt as “receipt not working” on the machine. Failed for the car behind me too. Left voicemail as no one picked up. Hopefully get a refund as I like the car wash.

Previously a regular customer as they seem like nice business owners. Just be careful about the credit card readers, there is a 5$ minimum which is not at all indicated. The business owner has not accepted this is a issue and not offered a part refund.

Great service at a very affordable price. Been washing my car there for the past couple of years and will keep going. It also washes my car pretty well and doesn’t leave marks even in the auto wash. The managers are also very lovely and helpful.

I went there Saturday paid $15.30c Wash machine didn't work. I called all week left messages no one answered or returned my call. I finally got the car wash today but thier machine doesn't clean no where as well as Hoppys wash. The service

This is a very strange business. I used their self wash. It strait away charged $15.30 from my card and also charged $6.30 for the wash. It displays that $15 will be refunded but never got it back. Will never ever use this business again.

I accidentally put $50 in to the coin machine without realising it said no $50 notes. No details or numbers to call anyone. No staff in sight. Just wasted $50 on nothing. Not a happy chap. I hope to get a reply, so I can get my $50 back!

Would not recommend their automated car wash, it barely cleaned the car/didn't remove debris off windows and, for the more expensive $18 wash, didn't include shampoo or wax.. what does the more expensive wash have over the cheaper wash??

i have been there to do Antibacterial treatment of my car AC unit. but they haven't do it properly and they charged me 30$ of it. only for a few minutes he took and he sprayed some spray in my car and asked me to close all Windows for a

Would rate 0 if I could due to our experience at this car wash. I visited this car wash on Monday the 2nd of Jan. I can not recommend visiting the automatic car wash as it was broken - we paid, drove up and the lights never lit up (move

Very disappointed, no value for money and a no care attitude from staff. Bought a $70 Aqua Wash, which included an interior and exterior clean, and a wax. However, the end result was damaged tint to my windows and an unclean car,

The equipment is the best I have used especially the vacuum however if u go after 5pm you MUST have $1 coins. The change machine doesn’t work u can use PayPass (CARD ONLY your phone doesn’t work) on the washing bay not the vacuum

Hilariously bad. Paid for an air dry which didn’t happen. The attendant then tried to tell me that it happened but I just didn’t notice. My car obviously didn’t notice either as it was still covered in water …

If I could give half star ....I would. Expensive rude service Don't bother going to this car wash... better service elsewhere that doesn't cost you a fortune just to wash your car yourself... I don't deserve your money...

They did a really good job washing my car, both inside and outside. Their attention to detail was great, even continuing to wipe down my car as I'm about to pull out. Definitely coming back for that full detail.

Aqua wash did a great, quick and affordable hand wash. I occasionally use the self wash which is also good, but had the team take care of it for me while I was up the road. Came back to my car looking brilliant.

Very friendly service and reasonable price. I live far from here but whenever I’m thinking of getting the car washed throughout, this will be the first place I will think of. Keep up the good work lads.

Very expensive. And it keeps eating coins. Takes to long to it active. The guy was complaining that the car was to dirty. Why else would I be at a car wash ?? Go one further down the road. Much better

Really disappointed. Charged twice to use auto car wash on a Sunday which was not working. No one there and nor has anyone returned my calls over the next week to try and get a refund. Won't be back.

The credit card machine charged me twice. $30.60 to wash a not so dirty car. I followed the instructions to use it, I've been there heaps of time before, maybe 50. I think this on will be the last.

I went for car wash. Card only. Can’t use coins. Straight away they charged $15.30 for car wash. Anyway this is the first and last time for Aqua car wash. 0/10 rating should be okay for them.

I had no booking and I pulled in this morning to get a wash, vac and tyre shine on my vw van. I was in and out in 20 minutes, great job, friendly service, will be back again! …

Good place to wash your car if you paying coins, but do not recommend using cards here because if you forgot to press stop button afterwards it keeps adding more time to your session.

I have been double charged almost every time and the amount i am charged is more than on the display when i hit stop, do not use a card to pay for the machines at the self-service.

Brush was poor and scratchy. Self service is terrible, products don't work. Was also charged $15 (full price) when I pressed stop at $7. Certainly won't be back and don't recommend

Great service and attention to detail. Would highly recommend this place if you want decent people working to clean your car. You can also DIY or go through the automated car wash.

The automatic car wash was a waste of time. 10$ wasted. I had to go into manual car wash for self service. And i was charged $15.30 twice. Posting in Hope I'll get it back.

Great service, friendly staff. I have been coming here for 2 and a half years and have never been disappointed. Customer service is spectacular and they do a fantastic job

We have used the auto wash but were pretty disappointed by the cleaning. The car was not clean at all and the air dry did not work. Vacuum bay was alright. Won't be back.

This is by far the best hand car wash service in Brisbane! Meticulous attention to detail and care taken with the car and very reasonable prices! Great work and thanks!

Open 24 hours which makes it very convenient. Very well light at night. Has self service wash option or pick a package deal and have the friendly staff do their magic!

I got a handwash and they were extremely thorough. They checked with me at the end to make sure I was happy with it. Excellent Chai latte. I will be back. Thank you!

Insane price for manual car wash $15 plus transaction fee 0.3. Never return. (Updated) It was refunded a few days later. Sorry for review. Updated with 5 start...:)

Best vacuum machines with max power & a great handwash team, The area is always clean and has 24/7 access. Machines are card only, and don't accept coins though.

One of the best service I’ve recieved. Pre washed my car before the automatic wash and then after a chamois ! Lovely people and will definitely become a regular.

Very professional, quick at what they do and comfortable waiting room. Wheelchair accessible but not to the provided bathrooms. Will definitely be going back.

Booked in with short notice, I work local and I couldn't recommend a better car wash / self serve wash bay in the area. Well done to the team there. - Alex

Please dont use this car wash ripped of in timin at the self car wash and broken display at vaccum please dont use this you will be ripped off stay away.

Great service. Drive in with no appointment and they were able to fit me in for a quick hand wash at a reasonable price and did a good job. Will return.

Great place for all carwashing needs. Only downside was the vacuum was not very strong and didn’t even pick up grass from hardfloor in my car.

The self was facilities were good. But the vacuum cleaners only take $1 coins - there needs to be a credit card facility as with self wash.

The best car wash I've been too by far! The service is always amazing and they definitely go above and beyond. Would recommend to anyone!

Only 1 option on the automated wash. Car didn't come out very clean, and it was dripping water when the wash was finished. Won't be back

Worst car wash ive ever been to in my life. If i could give a minus score i would. There are a lot better places in Brisbane. Be warned.

For the price if the deluxe wash you would expect your car to be completely clean but it didn't completely clean it. Will not return.

The boys at Aqua car wash were super lovely. Special shout out to Mathews and , rohim. My jeep looks sexy and clean again. Thank you

I was very happy with my car. It was very dirty and came back looking brand new. Will be going back. First time user of this company

Very good job and professional, affordable price and you can wait in the onsite coffee shop when your car been detailing! …

Used the manual wash, ended up being $15 for 5mins of wash. No prices listed anywhere and pre-charges the card. Go somewhere else

The service was so friendly and they did a great job cleaning. No annoying pressure to upgrade your wash like other car washes.

Used the self serve bay but the brush quality was poor so didn't use it on the car. Overall convenient place for a quick wash.

Great service, friendly staff. I have been coming here for 3 years and have never been disappointed. Customer service is A+ !

Friendly service even though I used the self service. Great facilities to wash and clean your car at an affordable price too.

Was good but beware if u use the hand car wash and use a credi card remeber to press stop on the card machine when your done

The washing speed is very fast, and I am very satisfied It's really convenient to open the door at 8 o'clock in the morning

Car was is filthy, most of the functions is only water and not detergents, hoses leak, this place needs to be knocked down

Bad experience, cashless system is horrible despite they put some instructions, I haven’t got refund and no call response.

No chemicals,no soap,pre wash,customer service is refusing to pay my money back,he said its 5 dollars,tooked15 of my bank

I had some dirt on my car. The owner told me that they don't allow dirty cars to be washed here. Worst car wash ever.

Don't use the EFT it's a rip off they will charge full 15 dollars even you stop early. Scam artist is what they are.

Really well priced, super friendly service and car comes out stunning! Will use ever time im in the area Thanks Team

Brought my very dirty car in for a in and out clean. they did a fantastic job! great facility and service!

Absolutely amazing service every single time.... Best car wash I've ever used! Very highly recommended.

Card only ended up costing 15.50 for quick wash would not let you put in what you wanted to pay …

Best car was in town. Love the service, they even towel dry the car after the auto wash is finished.

Family-owned business, completed the full exterior wash and vacuum interior in a fair price and time

Have literally just paid for the auto car wash at 5:45 pm for it to not work! Really disappointing

No cleaning fluids in the water, despite asking a couple of times and told ok pretty rubbish

Don’t waste your time with the self service, vacuum's couldn’t pull a leave off the ground

Easy to use. Card payment, no cash