I really like Banfield Pet Hospital for our Princess Peach. They are so good with her and explain everything to us what they will be doing to our fur baby. She's not freaking out and not uncomfortable with them. She's so good when we take her.

I’ve been going here for years, but will likely consider a local option after today. I dropped my pet off for a dental cleaning at 7:00 am sharp, as well as her comprehensive exam. It’s after 4 pm and I hadn’t heard back so I called and was

Honestly go to the one on Academy. There was confusion on how I was supposed to drop my dog off (signs said stay in your car) when I called they seemed annoyed that I was in my car. When I got inside customer service was TERRIBLE. LIKE THE

The staff at the two Banfields I've encountered in Albuquerque were amazing. Each visit, be it DR appointment or just picking up a prescription has been quick. The office on Mercantile was out of one of my kitty's imperative prescriptions.

We want to express our unhappiness and concern with our experience at this location. We had a drop off appointment with our dogs, at 9:15a on 2/23/2022. My husband and I travel full time (a HUGE benefit for having the Wellness plan) and we

It wasn't what I was promised. I was told that my dog would have an in-office visit with a vet. I was told we were done and I finally said when do we see the vet? This is when they said she is high risk. Wow, nice to know at the end of the

Thanks to the staff that took very good care of Bear! I dropped him off with a lot of anxiety because he can be loud and annoying, but after seeing how well they took care of him, I will have no future hesitation. We'll done Banfield staff!

Took my two new puppies in for their first appointments just to make sure they were good and healthy, easy stuff. Right away I felt immense pressure to purchase the monthly wellness plan for my dogs, which I told the check in girl I didn’t

Communication is horrible and the price gouging is ridiculous. They did not call to tell me the results of my dog’s biopsy. For a couple weeks, I tried calling and even went to the location to be told that they didn’t have it, then when I

Took my little Mini Pincher that is 7 months old in to get her leg checked out. The front desk told me if we didn't have proof of hee rabies shots they would not see here. I told her are upu serous? She replied does it look like Iam. This

I’ve never had a problem with this Banfield, I have been taking my dogs here for years and have never had a problem. The vets are super friendly and gentle with my dogs. Staffs are very helpful except for one particular person, I believe

I took two of my dogs today to Banfield, off Mercantile Ave in Albuquerque, for dental work. Both boys needed extractions and both vets were great about calling me and letting me know what was up. I paid my bill and started my hour long

Got pet insurance for about 6 months, dog died and so I obviously stopped paying for pet insurance. So yesterday, I receive a collection notice for $500 from banfield pet hospital. For what? I have no idea. Dog had gotten it's shots and

I love Banfield! I have taken all my pets there and wouldn't take them anywhere else. The pet packages that you pay monthly in order to keep your pet healthy and up to date on shots and even the puppy package you pay monthly to get them

I love the staff and Doctors here. I have been taking my fur babies here for over 10 years. Have had broken hips repaired, abscess feet and teeth fixed. One of my dogs had lupus and this staff helps you. Above and beyond. They love and

A little over priced but I love that the people are genuinely animal lovers there. Our cat broke her legs by falling inside from the second story playing with her brother and they took the time to make the best of the bad situation.

My dog (Waffles) has always had a good experience. She doesn't resist going to Banfield on Mercantile and has no problem going into the back room with the vet techs. They are up front with their prices. Waffles recently had a tooth

I travel for business and pleasure to 6 SW states with my female mixed breed 40%Siberian Husky 25%Staffordshire Terrier 15% Grandparents Boxer. Banfield Vet Hospital provides me with peace of mind and pet emergency security.

My dog and I were passing through town and he had an ear infection. The amazing staff found a way to squeeze us in so we could resolve the issue. They even called to check on us after the visit. Awesome and thank you!

Only vet I trust with my 2 boys. I have been going here for years a tiny bit pricey but you get what u pay for as the saying goes... good to great service and that is what I have always received here.

I took my pup there because he had was having some anxiety issues. They gave him med that had him very lethargic and refusing to eat.i was very heartbroken. Let's see how this insurance works out.

Amazing staff. My dog who is dog reactive was welcomed with open arms and was treated equally. They got him in and out within 30 minutes. Definitely going to be my dogs main vet. Thank you!

They were so sweet there! Even though they were overwhelmed with a ton of patients and slow computers they were all still super friendly and handled my pup with care.

I will never visit this location again. Staff is rude and unprofessional. Will be contacting their corporate office to file a complaint and disputing the charge.

I was taken back by the unnecessary add-on tests that they were trying to get me to agree to. I brought my pet infor a routine check up and necessary shots.

The folks at Banfield are fantastic. There are many many products that keep my puppy healthy, happy, and well fed!

My review is for this Banfield and not the Banfield hospitals or premium packages themselves.

The staff is amazing. They've taken super care of my senior dog through his many visits.

Great Veterinarian Business. Very kind people work there.

They love my Preti!! She loves them back!!