I really appreciate the staff here being so helpful. We were having car trouble and missed the ferry to pick our cat up at 6 and they were able to stay until we could get the next ferry to get him. He was well taken care of and his dental cleaning was very nicely done.

Had our kitten chipped here and they installed the chip in the wrong spot. The chip is not in any of the spots that the internet says it should be, nor where any of our other cats have had it, it is also too far back to be read by any smart

This location was really good five years ago. Now they have new staff and are afraid of cute cuddly cats. I brought my fluffy daughter here and they said she was too angry to be cared for. She was only angry because they took her out of her

Been taking my dog here since he was a puppy, and paying the monthly fee for visits. No problems until recently. An ear infection turned into an open wound and obvious behavioral changes, and the best they offered me each time I called was

It's good if you have a puppy and get the puppy plan, which includes a spay. And the staff is nice. However, they're just so booked up all the time and everywhere that if something comes up that we need to get our pup seen asap you'll have

With the pet buying boom that hit when covid did, vets have been shirt staffed and completely slammed for some time now. I called 13 different vets in one day trying to get my kitty in to have her eye looked at, finally had some luck with

After my regular vet couldn't get me in for a last minute appointment when my dog was very sick (turns out he has pancreatitis), I called Banfield and they were able to get me in within a couple hours. From there, they handled my dog, who

Best Banfield I've been to! Even upon the first phone call, the kind person I talked to even held an appt. spot for me when I needed to call back and when I arrived was greeted happily by name. Upon leaving some staff came out to greet my

The vets are thorough, and Dr. Drinnon did an amazing job with my tiny dog's dental cleaning and extractions. I would love to give 5 stars, but it is nearly impossible to get a sick pet in for a timely visit. I purchased the wellness plan

Extremely friendly and kind. My kitty needed a next day appointment and another Banfield helped me find an appointment here. Everyone from front desk, to techs, to vet were amazing... and calming while I was worried about my kitten. They

I love coming here with my Dixie girl. All the vets here love her and are so kind when addressing any of my concerns with my little alopecia dog. They are very thorough with the check ups and reminders on vaccines. They have a clean tidy

My first appointment was great I just became a cat mommy so I’m very new to everything and dr. West was so knowledgeable and kind and understanding and helpful. Even the lady at the front desk is super nice and very understanding when I

It's impossible to get an appointment in a timely manner, even in an emergency. They'll make you wait outside for up to 30 minutes to sign you in and get someone to take your pet, but if you're 10 minutes late you lose your appointment.

Our appointment was cancelled last minute, we were not called ahead of time to even be notified. Yet, somehow it could have been taken care of if we left our dog there as a drop off for a few hours. Clearly something wasn’t wanted to be

I’ve been continuously disappointed with Banfield. Waited 3 weeks for an appointment. For my “Meet and Greet”, I feel like they spent more time giving me a sales pitch on their care club than discussing my new kitten. My kitten had some

I am so disappointed with the care that my cat received at this hospital. The vets don’t seem to take any responsibility for negative outcomes. My cat went in for a dental cleaning. They tried to place an IV before giving any sedation,

Great so far, got my kitten super charged and is raring to go. She's been zooming though my apartment at warp speed since we've got home. I think they dosed her with some kitten nip to keep her liking going to the vet, smart I must say!

Can’t own their mistakes. I called and told them I am lost and could not find their location , my first time to use their facility. My old location kept bumping me out because they have staffing issues. I called Ballard and told them I

This is the most corporate option you can find for pet care. There is no option to manage or observe your subscriptions online nor are the onsite staff equipped to do so. You can only manage your subscription using their online chat

Nice docs, great front of house staff, but even with their wellness plan, it's IMPOSSIBLE to be seen within the same week, sometimes two weeks. Even during an emergency when their own 24h vet chat has said to bring your pet in ASAP.

I used Banfield for a long time mostly because it’s convenient to have my dog’s records and other things available to me. However, all the Banfield locations in WA are terribly busy because they’re understaffed or don’t have enough

I’m extremely disappointed with the lack of thoroughness and flippant disregard for our pets health shown by Banfield Ballard. We took our male cat Lore to Banfield Ballard location in January. He was

First time going to these guys. Great experience and affordable. Was able to book them right away, got through the appointment fast, very friendly and amazing staff. Our kitten peanut, loved them.

It is clear to me that Banfield Pet Hospital and their Veterinarians put animals first and foremost and will go to great lengths to insure that proper care is given to their patients.

One of the best vets I've been to. I take my 14 year old dog there and she is always very well taken care of. The staff is friendly and fast refilling prescriptions.

Wow. I cannot say enough good things about this clinic! I switched here from another near-by vet in Ballard and I am so, so happy that I did.

Friendly staff, very quick to respond, and most importantly, loving care for my furry friend who also thinks everyone there is amazing.

The staff are wonderful. My pup has been going here since he was 8 weeks and loves every visit. He’s always super excited to go inside.

I have been taking my cats there for years. They are very responsive and thorough.

Great staff! My little dog wasn't stressed at all. Thank you!