The teller basically told me because my name is Michael and not Mike, they can't cash a check a customer gave me. That is rediculous and really poor service on the part of a financial institution serving their customers. I understand if the check is illegible or damaged but denying me payment from one of their customers accounts that they use to pay folks is inconvenient and I can just go to a different Bank of America and get it cashed there no problem. I always get checks writing to me as Mike and there's rarely an issue. The other time a bank did this they also got a negative review. This is also why I don't bank here as they denied me cashing my own checks on my brand new account with them.

Very new and clean building, but the staff are not very helpful. I waited in line for 20mins and was then told the person at the desk couldn't help me and I would need to wait longer for another area. It seems someone wasn't doing their job to guide people to the right place and I was stuck waiting again.

Very sweet, friendly, and knowledgeable staff. There were two complicated requests in front of me, and the teller was very kind to me and had a nice little chat too. The others checking as the line got longer, and helping when they could, overall showed a great team and management.

Nice location. They bug you too much in line though.. This location is Closed on Saturday and Sunday. ATM is 24/7

Great to have a BOA location not five minutes away....friendly, courteous staff.

You drive thru ATM sign is on the wrong isle. Fix it

Bad customer service