If I could give a negative star I would. I dropped my gown off at the beginning of July to have cleaned and preserved after my wedding. I told them I did not need it done immediately and the gentleman that helped me was kind enough to let me know it should be no longer than a month... So a month goes by... No call from anyone, so I call in. They said they were waiting for more gowns to arrive since it was an in depth cleaning and they preferred to do more than one dress at a time...ok, that's fair. So I wait .. another month.... I call in again, dress still wasn't done but should be in about a week... Fine, I wait a week. A week goes by, I call them again, now my dress is cleaned but oh!? I wanted it preserved too? (I told them this when I dropped it off) well that will be another week! I waited AGAIN for a call... Nothing. I finally called them again today to see why it's take 5 months to have my dress cleaned. The man I spoke too stated he needed to call me back a few minutes later since the preservation person was or or some excute, didn't get a call for another 3 hours that it was in fact done and had been but NO ONE CALLED ME. I expressed my frustrations, and was told it was because there was a change in my name (updated my name to my new name with them so when I called in (because they never call me), I could give my correct name). Either way, under my old name nor my new name did I ever get a call. The person I was speaking to back pedaled a little bit and said it hasn't been done for THAT long... Which leades me back to it took 5 MONTHS with ZERO communication from this company at all! Not even an update, no call when it was done, nothing! In the end they took a "discount" off my total but it was still $195 too much for the headache it took to just have my wedding dress cleaned and back in my own hands. BRIDES BEWARE!!!

I called to have some work done. I explained that I was green to this and didn't know all they're lingo's. I wanted my jeans creased and starched. I also stated I was going to cali in 5 days. I dropped off the jeans, everything seemed fine. Some more stuff happened to come in the mail that day so I took it in a few hours later. Come to find out none of my items were set to be creased. So the guy I was talking to said he would fix it. I said I wanted everything creased and starched. So finally I get to go and pick up my items. Well as soon as I get there I can look from a distance and see there were no creases in either of my shorts. When I took a closer look the jeans were only creased up to the knees. I complained and what seemed to be the owner told the clerk that the job wasn't done. Still somehow the clerk got out of that conversation when the owner said someone could fix it with an iron. I said I'm leaving for Cali in 2 days I don't have time for this. They still made me pay for work they didn't even do! I will never return to this place. Even if they replace all the ignorence with robots I wouldn't return. I bought me an iron so I know the job will get done right. If this was a restaurant there work ethics would kill most of their customer base with food poisoning.

Miracle workers!!! I have a fairly large rug (8'x5')that was soiled by our family dog (I'll spare you the gruesome details, but yes, it was the worst stain damage a dog could do with both ends of his body. If you're not squeamish then feel free to ask.) We tried spot cleaning but that did not work and the smell was just about the worst thing I've encountered so far in all my years of pet ownership. The damage was deep in the threads/weave of the rug. I thought it was ruined until my girlfriend made a few calls to some cleaners and happened upon Bee Cleaners. Right off the bat they were super friendly and helpful. They picked it up and 4 magical days later they dropped it back off. NO stain, NO smell! Perfect! I was concerned about the rug shrinking or warping and it looked almost as good as the day I bought it. All at a very reasonable price! Serious magical stuff, I think Bee's should change their name to Hogwarts Magical Cleaners.

The tailor here used to work at Saks and it shows. My new used shirts turned out wonderfully after bringing them here for fitting. The tailor at the Uptown Bee location had retired days prior which left this tailor picking up the slack, understandably causing service delays. Between the time I dropped my shirts off and the scheduled pick up time, there was a death in my family and I needed one of them for the funeral. I made a phone call and was told I would have the shirt that I wanted in time. When I arrived to pick it up, both of the shirts were ready! The work did not appear rushed at all. I appreciate the compassionate responsiveness to my needs as a customer. I will definitely recommend this place for alterations!

Horrible. They don't know how to press shirts. They destroy the collars by pressing them incorrectly. This isn't rocket science. I just spent an hour fixing dress shirts I need for a trip back east, attempting to put the creases where they belong. They have destroyed two of my shirts, both times at the collar, and refused to pay for them. One was a brand new shirt, delivered to them in the store packaging. They didn't take the collar stays out, resulting in shiny marks outlining the collar stays (which were bent and useless from the heat). I've lived in Portland for 35 years. Bee used to the be the best. Oh, they're still the best - at destroying your clothes and taking no responsibility. Don't go here.

Dropped my dress of on Monday to be pressed. They said it would be done Wednesday, which was perfect because I had a big event on Thursday. When I went to fetch said dress, they couldn't find it and when they did, it "was just hanging off to the side and hasn't been pressed." Luckily one of their colleagues took it to another location to be pressed and they asked me to return at 3:30 pm to pick it up. When I called to see if they could possibly deliver it to my office, a few blocks away, they hung up on me. Customer service is usually great here, but this experience was disappointing.

this is a neither a dry cleaner nor an entity that provides customer service. It is a risk management company that tries in innumerable ways to avoid paying for damages to customer garments. Pants shrunk in cleaner process; lost sweater; and, zipper damaged by heat. My fault for going back a second and third time. Ironically, I had similar experiences with the earlier generation of owners who refused to accept responsibility for 10 damaged shirts. My bad.

Great quality and outstanding service with a personal touch! Bee does a much better job than other cleaners I've tried, the best possible in my opinion, and this has held true for over 20 years that I've been a customer. Bee also offers quality alterations / repairs at reasonable prices, not to mention pick up and delivery services. Hats off to Jay and his excellent team. They're the best!

Great cleaners and great service. I was heading out of town and forgot my dry cleaning. I called five minutes before they closed Jay offered to stay there late and wait for me. I explained that I was 45 minutes away. Jay, the owner, personally walked my clothes over to the store across the street that so I could pick up my clothes before my trip. Way to go above and beyond.

This business is terrible! We had an account with them for pickup and delivery, a blouse of mine got lost and they accused me of lieing, said they'd make it right but never followed through and when I try to contact them further the manager is always busy. After being a regular client of 4yrs. one hopes to be treated better.

There simply is no other dry cleaner in town, Bee Cleaners is legendary, the fabric of Portland and also like coming home, warm, humble and kind. Mizraim who handles alterations is one of the seven wonders of the world as far as human beings go! Again, they’re the best indeed!

I brought a pair of suit pants with a broken zipper to be repaired last year, but didn’t need to wear it until today and when I went to put it on I discovered that they’d charged a very high tailoring fee and didn’t make the repair. Total scam operation.

We've used this dry cleaner for over 30 years. They are professional and make every effort to please the customer. My cleaning is ready as promised, alterations are prompt and professionally done. We are very loyal to this family owned business.

Ruined my hat and wouldn't compensate. Instead of making it right, ownership chose to defend their process and technique....which included tumble drying a wool baseball cap. If you need something custom cleaned, I'd avoid Bee at all costs.

Great customer service and they take great care of my clothes! I send them a lot of designer items that can be tricky and they always perform flawlessly.

Went here twice on weekdays and both times the tailor "wasn't in"...what would you say you do here? In my experience...not tailoring

Bee cleaners are still available for cleaning. I got my wool jacket dry cleaned, and as usual I have no complaints. Thanks Bee.

Comparable prices as other businesses in town. Turn-around time could be better (3 weeks for one item, 2 weeks for another).

Incompetent employees. They lost clothes on multiple occasions and the seamstress ruined my girlfriends dress. GO ELSEWHERE

Thanks so much for accommodating our short notice order for the performers @ Moda tonight! BEE IS THE BEST!

Bee cleaners helped us out in getting a rush press order just in time for our wedding. Thank you!

Loyal customer there. They do an excellent job on my garments like my jackets and shirts.

Excellent dry cleaning and laundry service. I'm a big fan of their delivery service.

Loyal Client Since 1998. Above & Beyond Service. Good Folks. Never A Problem.

Best dry cleaner in Portland, they attached also a botton lost in my jacket

Helped me get a spot out of my wedding dress on short notice! Thank you!!

These guys get things done like champions! You folks are awesome!

Good service, but the prices are the highest in town.

Some dry cleaners are miracle workers. Not this one.

fantastic dry cleaning and customer service! :)

Great service. Awesome staff. Fair prices.

Great service and always so accommodating.

Great dry cleaning and tailoring

Easy seamless dry cleaning.

Great service, recommended

They are awesome

Amazing tailor!