Update: we have new kitten and Ishi had his first visit yesterday, Dr. Zawie was pretty awesome and happy to see us. He gave me advice on insurance and vaccinations Ishi will be needing soon as he is still a kitten. Since I had already had him neutered and microchipped there was no need to go into that just to get him and my other two cats some insurance. One of the kindest things they could of said that it was so nice to see me on a happy day, the last time I had been there was to put my cat Braveheart down sadly that time there wasn't much we could do but give him the compassion he deserved. In all I would recommend this place to anyone who needed pet care for dog or cat. Below is Ishi's first visit. Update: 04/17/2018 UPDATE: This place is awesome their patience with me and my other fur kids is beyond compare. I couldn't ask for more from their doctors and staff. ------------------------------------------------------------------------------------------------------------- Previous 02/2017 This place is saving my cat's life right now, they are always kind when I've been calling to check up on him and very very compassionate! The place is clean with no pet smells like some vets even in the exam rooms themselves there is not the smell of antiseptic in the air. I started there with my Braveheart who has UTI problems. He hasn't had an infection in over a year now since we started him on the prescribed food we were recommended to feed to him. The costs are average yes of course its expensive for a pet's care but you show know this going in to owning a pet. Currently they are caring for my other cat Rammstein and I call every day and they always have a few minutes. Rammie's been diagnosed with CKD so depending on the info we are given today he will be most probably seeing them a bit I just hope the expense isn't too too high. No matter the outcome I will be forever grateful for all that they have done for both of my cats. I've been to several vets in Brooklyn after my original vet retired, the other one died, and two others that one was quite indifferent and the other mishandled Braveheart that he gets anxiety now going to the vet. Coming here was the best decision we could of made for both of cats. 1 week later still 02/2017 UPDATE: sadly my Rammstein passed away at home. We brought him here still afterward and they couldn't do enough for us, you could tell it was truly honest how sorry the entire staff was for our loss. If you have a pet live near by any of the doctors I've dealt with all three are great compassionate people. I wish I could give them more than 5 stars.

This was the first visit I ever made to this particular clinic thanks to recommendations. On the first day the vet ran all necessary test to see what was wrong. Because of the pandemic no one is allowed to enter, so all findings and actions are made over the phone. He called about every step he would take as well as the cost of everything to ensure I was ok with him proceeding. Sadly it was the first and last time, that I was able to bring my dog here. The very next day the vet called early in the morning with some bad news. He gave me all my options but was also honest to tell me that even with treatments my dogs quality of life would not improve but simply prolong the inevitable. With this being the hardest decision of my life thus far, I decided it was best to put my fur baby to sleep to keep her from suffering. The vet ensured me that this was best course of action and was genuinely saddened. He gave me the choice on when I would want to bring her in, but said if for any reason I felt she couldn’t wait to call and bring her right away. After watching my dog in the same state she was the day before (not eating and barely drinking, as well as soiling suddenly) I decided it was time. I called and they immediately helped and said to bring her in. When I arrived he came out and thoroughly explained everything he would do and what to expect. He once again ensured that I was making the right decision and comforted me in saying she wouldn’t feel any pain. He let me and my mother in (despite not allowing people to enter on an ordinary basis due to the pandemic). We had our own private room and was able to grieve and be there in peace for however long we needed. He once again expressed how sorry he was. Thank you Dr.Zawie who was so transparent with all the information I needed on my little dog Kiki. When the day comes for me to get another fur baby I will be sure to come here. The staff was also very pleasant. Thanks again everyone for your sympathy.

I contacted the office and provided them with my dog's age several times. I also inquired about whether he was too young for a rabies shot. Unfortunately, my concerns were quickly dismissed, and they scheduled an appointment without addressing my questions. When I arrived at the office, they informed me that there would be a consultation fee. I explained that my dog had seen a with another vet just a week ago and requested to proceed with only the rabies shot. However, I was informed that the dog must be examined by a doctor for a rabies shot. I reiterated my query regarding my dog's age, expressing uncertainty if he was too young for the appointment, but they insisted that the vet needed to assess him in person to make a determination, all while going back and forth. My scheduled appointment was at 5:30 pm, but at 6:00 pm, I was informed that the vet had finished for the day and couldn't see me. Consequently, I had to return home (a 30 minute drive) with my two young kids and the dog, feeling frustrated and disappointed as my questions remained unanswered and dismissed and I was not seen.

STAY AWAY FROM THAT OFFICE!!! Everything was alright before the doctor in the office on Tuesday( July 18) The aggressive behaviour, yelling and screaming at the customers in the office . Inadequate behaviour was shocking. This doctor need a doctor himself to calm down. This kind people should not work there at all! Please keep your pets away from this horrible place!

I have recently started coming here with my french bulldog. The staff here are extremely helpful and understanding. They are very receptive to both my needs and my pet’s. The visits are very quick and organized and overall great service!

Thank you so very much for an amazing service! Really happy and my cat Richard is excited to come back again when we need! Thank you so much again and Happy Holidays!!!:)))

Very Nice They took care of my Noelle made sure she got what she needed I appreciate that !! I will certainly be back two bring my two other cats for a visit .

Carmel and all of the staff is incredibly accommodating and kind. Doctors are very knowledgeable and easy going. Overall great experience .

Dr Rosado is very professional and attentive. The tech Danny is just a delight and handles the animals with care. Front desk is very nice

I was very impressed with the level of care Dr Zamora gave Rocky and the time he took to explain and answer any questions