Dreadful. Avoid. I was told I needed the root nerve removed from my tooth which they did, and customer service was so poor from D.Shah. I've now got an infected abscess on my gum because I wasn't prescribed any antibiotics or medication. I'm now in private care having the 'work' rectified. 1 star is too generous. ** EDIT IN RESPONSE TO REPLY FROM BRIDGE DENTAL CARE ** A measure of a reputable service is the capacity to recognise fault and to not create a inaccurate narrative of innocence, but as you are incapable of doing this, which comes as no surprise, I will respond to your comments. Late arrival. I explained that I had been given the time of 10.15 am, which you said was 10.00 am and I realise you are on a tight schedule so I REPEATEDLY offered to rebook. Dr Shah and his female colleague said I should wait and i would be seen in due course. Their whole demeanour was brash and rude. This is the second time I have had negative interactions with these two dentists, and this should have been a clear warning sign. I was treated rudely the last appointment I had with them, despite turning up 10 minutes early and watching late comers arrive and be treated with courtesy. But certain people aren't offered that and I can't help but think why? Treatment. The new private surgery I have had to go to after being left with an abscess after your 'work' have said that you have left a lesion in my tooth and the poor root canal treatment is a result of this. My new dentist also thought that I had last had a clean over a year ago, despite having it done at Bridge Dental last August. Cancelled appointments. Did you honestly think I would keep my appointment with you after this?? I called and spoke to Dr Shah and told him exactly why a few hours after having had my appointment with you. Some much needed self-evaluation is needed to recognise your failings instead of trying to minimise people's experiences as 'complications of treatment'. In any case, I'm glad I'm now being seen by professionals and I'm confident they will correct the awful work done by Bridge Dental.

My husband and I have had 15 years of happy Bridge Dental Care experience. After a recent major piece of extremely precise work, this is what he has to say in recommendation of its quality. “The Dentist’s chair is something that as a child I grew up to dread. So much so that as life went on I dodged the warning signs, much to my later disadvantage. At 93 I can tell that tale with regretful sincerity. With equal sincerity I can say that there’s nothing to fear at South Harrow’s Bridge Dental Care. It’s cheerful, welcoming, spotlessly bright and clean, stacked with good advice and suggestions. And they know exactly what they’re doing. You and your precious mouth health really matters there. South Harrow’s Northolt Road provides plenty of pleasant surprises but you won’t find a better one than this. They advertise aesthetic solutions and they mean it. So if it’s hurting, or it’s crooked or it just doesn’t feel right pass by. We did long ago. And it paid off with a big smile.”

I have been registered with this dentist (only) for few years. I called in the morning to book an emergency dental appointment (as a private patient) which they declined to book. Their reason was that I was not seen in the last two years ?! This was not listed on your website "Covid-19 Practice Update" !!!! You can't just dismiss patient for not being seen in the last 2 years. Due to current pandemic I have been avoiding the dentist for as long as possible...but as this is an emergency I have to see one. I am not a Covid positive Patient and I am NHS staff. I can't take time off !!! They even gave advice to call 111 after 6.30pm...why after 6.30pm? My tooth ache doesn't have a rota. What is the point of being registered with a dentist if they cannot accommodate when you need an emergency at least. I managed to call another dentist which were able to fit me in.

Bridge Dental Practice is well established Dental Surgery with an exceptional team. Having had numerous treatments carried at Bridge Dental over a few months, I can wholeheartedly say I've never had better service nor treatments. The reception team are absolute pros at their job, they're always polite and very helpful, making all my booking and payments easy. My Dentist is very informative, and is able to answer any questions or worries that I've raised and is happy to go over information I haven't been able to understand. She is both very friendly and has a natural way of making you feel very comfortable (even for the slightly scary procedures). Jodie Chaplin the Hygienist provides a very thorough Hygiene service, as well as providing great advice in oral hygiene and prevention, which I have implemented since.

THE BEST DENTIST EVER - ESPECIALLY IF YOU ARE NERVOUS OR PHOBIC about injections or dental procedures!!! I have been going to Dr Kaxa Patel for many years since I was a child petrified of going to the dentist and I have recommended her to everyone I know. She is so understanding and gentle and explains everything she is doing and gives you all the options to chose from. She has a wonderful way of making you feel at ease - even if (like me!) you are ridiculously nervous! The receptionist Brenda is also great and very friendly and always does her best to help you when you call or go in. This is a relatively new premises and it is lovely and clean! Overall, it is a wonderful practice and I can't recommend it strongly enough. If it weren't there I would not want to go anywhere else!!

Dr Madhu Yadav is an excellent professional, she has always given me a confident and highly professional service at times. She does her best to help recuse my teeth, never misleads me or has damaged my teeth and always gives me great advice to look after my teeth better. She does her utmost best to help me usually in my cry for emergency tooth problems. Dr Madhu has provided me with a brilliant service under the circumstances of the current NHS budget restraints regardless. All the staff on the reception team are so polite as well and will always go out of their way to help if they can. 'A Big thank you' to Dr Madhu and all the reception team. Mrs Patel (I am not related to anyone in the practice).

I suffer from really bad anxiety mainly about getting time off to take appointments. The receptionist staff are always very caring towards the patients. They have great empathy. I broke my front tooth by accident which was already a crown. They did a wonderful job over several appointments. Told me it would need a denture to let the tooth get over the trauma. Managed to save the tooth. They were honest about the situation. It’s not always what you want to hear. It’s because they are care professionals. I have been with them 21 years. When my Dad’s dentist retired he moved to the practice and he hasn’t looked back.

I have been registered with this dental practice for some time and I love it. Dr. Patel is an extremely kind and gentle dentist, who genuinely cares about her patients. She is also very professional and explains all of your treatment options, pros and cons and the proceedures involved. I have had a number of treatments performed by her and have always been very pleased with the outcome. The reception staff are also lovely and will phone you to remind you of your check up appointment the day before, which is helpful when you like to book it well in advance!

Absolutely Brilliant!! Saw the Dentist Dr Angela Simoes, for regular check-up after long time since had a bad experience with another dentist in the same practice, Thankfully he is no longer working in this practice. Very happy with the service provided. She was super gentle and did something magical, both of my sons are happy with the dentist, specially my elder one , who hates going to dentist says he likes to comeback with no problem! Also The new receptionist is very pleasant and approachable. Well done Management for the the positive changes.

I have been to bridge few months back after seeing that they take NHS. After x-ray, doctor said that they can recommend to some other private dental clinic and didn't provide any treatment. Planning to take it up with NHS. Hari update : I just saw the message from bridge dental owner and would like to let them know I was offered only with private dental with an approx cost 650 GBP. If they would have offered an NHS package, I would have taken it, but the sad part is it was never offered.

I have been using 'The Bridge Dental Practice' for nearly 20 years now and can not recommend them enough. Not only have they always made me feel welcome and comfortable, I know that they will always give me great care and advice if needed. My children now visit this dentist too and they are always happy to go and I never have any trouble getting them there. The dentist is SO good with my children I can't imagine us ever moving dentists!

I have been fortunate to visit this dental practice for both my kids. The staff is very friendly and all the necessary processes are followed regularly during each visit. I had to rush with an emergency for my 7 year old son and his tooth was extracted with local anaesthesia. Everything was managed smoothly with minimal discomfort. I would particularly like to recommend Dr. Madhu who has been great with both my kids. Madhuri

I can highly recommend this dental surgery. After attending the surgery for many years all I can do is give it praise. The dentist I visit is very experienced and caring, nothing is to much for her -- she goes to great lengths to explain the procedure. I would recommend the Bridge Dental surgery to anyone. The receptionists are extremely helpful and also very caring. Thank you for reading my review Sheila Smith

My dad attended this dental practise and was very impressed by their work and conduct. He gets quite nervous when going through surgery and normally has to get put to sleep and has done this since he was young. However, the dentists reassured him and made him feel comfortable enough to not be put to sleep. He was also impressed by the work they completed in surgery. Many thanks from my dad, Jason Green.

Very professional. Talked to Brenda - one of the receptionists - on the phone and described the problem that I was having. Not registered with this practice, but was seen that morning for check ups and x-rays. Problem appeared to be a cracked filling that was replaced there and then , all on NHS price tariffs. Superb job. Highly recommend.

I lost a veneer 48 hours before I was going away on holiday, and I was in a panic. First, the receptionist Natalie calmed me down with caring professional efficiency. Then she found me an emergency appointment. All sorted easily, and I was able to smile again without looking hideous. Excellent professionalism all round.

I have been with Bridge Dental for last 10 years+. All staff provide outstanding customer service and are very prompt, professional, friendly and courteous at all times. Mrs Patel is someone I place complete trust in and her advise and clinical skill is always correct. I highly recommend Bridge Dental Practice.

My son's appointment was booked on 11/12/2020 for 11:10 am. I was told to come 5 min prior to the time, which we did. But just because of other patient was late we were taken exactly an hour late. However very pleased with service given by S. Mamdani, the dentist. They are good but no time management.

This practice is great. I highly recommend dentist Janani and hygienist Jodie, they're very gentle when working on the teeth and gums. I've always received good advice and recommendations with dental health and treatments. The practice is fresh & bright with a friendly, professional feel throughout.

Exceptional is the word to describe the Bridge Dental Practice from the moment you walk in your are treated like royalty with there caring and professional approach. Nothing is too much I fully recommend anyone who is not happy with there current dentist to join the Bridge Dental Practice.

Had a appointment today. Owner Mr Patel was horribly rude.. returned my 11 yr Son without seeing by dentist. Said look for another dentist. I will certainly report and take this further. As me and my son abused and humiliated by the owner. AVOID LOWEST RANKED DENTAL PRACTICE.

Receptionist is very adamant, rued, ill mannered, and poor behaviour. I have been trying to register my daughter since last 6 months. She also told we are not taking any new patients at the moment, call after 4 weeks but that 4 weeks never come. No humanity

Dr Shivani Patel has been my dentist for over 6 years and I can only say that she takes excellent care from the beginning of any appointment until the end. Super informative and educational throughout a filling I had recently got done. Can only recommend!

I have been here since last 4 years, my gums were in very bad condition. Dentist Madhu Yadav helped me through a lot, she didnt only helped me with my regular hygiene but went extra mile contacting periodontics to resolve my gums treatment

Worst dental in Harrow. There isn’t really a good dental clinic in South Harrow that’s why people go there but Go to Harrow on the hill to find better care.all of my family member’s have left the clinic. Best wishes

An excellent practice, highly recommended. Staff always pleasant, able to answer any questions, queries, very helpful. Been with my dentist here all my life and would not change due to her great work! Thank you!!

I have been attending Bridge Dental for nearly 10 years now and would highly recommend. A modern and high end facility plus the team are lovely. The quality of treatment and care has been the best I’ve ever had.

I Highly recommend bridge dental care for the Excellent service they provide to us very good dentist and very nice informative receptionists also I would like to thank all the staff at bridge dental care

Dr. Patel and her staff are always very professional and well organised. They are always very kind and when they have to perform treatment they are very sensitive about how unpleasant it is.

I have been going to Bridge Dental Care for nearly 30 years - some of my family longer than that - and the service has and continues to be excellent. Treatments are high quality.

Friendly service +1* Able to get appointments +1* Good in case of emergencies; (quick response and out of hours appointments available) +1* Different services available +1*

The lady who sorts my teeth problems is wonderful. Best dentist I've ever had. Explains clearly and does the work brilliantly. And I'm a nervous patient and she's calming.

Mabast mabast mabast Natalie Natalie Natalie these lady made my day I love plz look after them at all costs deo my dentist is so consistent in his help thanks guys

We are registered with Bridge Dental Care for the last 10years or so. We have been always treated with care and high standards. I truly recommend the place.

The hygienist Jody was very informative, done a great job on my teeth. The receptionist lady is very welcoming! Very pleasant and clean dental practice!

My family have been attending Bridge Dental Care for over 25 years. We have always been treated with sensitivity. The care they provide is excellent.

I really like the service very kind and helpful staff and did give me the confidence to come back and to do my dental treatment and check up

Excellent service at this dentist. My dentists Senali and Arshil have been fantastic. Great customer service - would definitely recommend!

Polite receptionists. Customers are treated with respect by the dentists. My wife had some dental implants done here and she's happy.

I am very fortunate to a have a good Hygentist and reception team at my Dentust. They have been supportive when I had emergencies.

A caring and gentle service. Designed especially for nervous patients who require stop and start treatment.

Great dental practice. Very nice service & dentists. The receptionists Mabast & Natalie are lovely too

Been going to this dentist since I was little. Always so welcoming and the staff are so lovely here.

I have been with this Dentist for over twenty years and they are always very professional

The best dentist I’ve had, very friendly and caring members of staff. Highly recommend!

amazing dentists and receptionists - very helpful and made things very straightforward!

Excellent customer service , professional service , reliable dentist

I recommend the Dental practice to anyone. They are amazing

Good reception and fast doctors.

Lovely Staff great service