I have been with Nationwide Insurance for 25+ years with an Agent in the state of Florida. I had encountered a family emergency and had to move to SC, my agent referred me to Stephen Roe with CAP Insurance Group located out of NC BUT handles the SC area as well. Stephen was so helpful in assisting me with transferring my insurance to the state without any hiccups in coverage. He took the time to explain to me the difference in insurances from state to state and helped me choose what was best for me and my budget. But also in not jeopardizing the amount of coverage I needed and desired, especially in today's world. He has been a great asset to me when I needed to quickly transfer my insurance and get my vehicle registered, etc. I highly recommend CAP Insurance group for ANY of your insurance needs. If the stars went to 10, I would give them a 10!!! Thank you for your assistance and now I can say I have been your customer for over 1 year and will continue to remain with your group. Sharon L Doucette

I was looking to change my insurance carrier due to an unrealistic price increase for my Home and Auto Insurance. Checking reviews and ending up getting in touch with CAP Insurance group was one of the best things happening to me. Miss Kacey Gaumer is by far the most honest person I have ever delt with in the insurance industry. She treats you with the upmost respect and will not sell you anything just to gain your business. She will inform you and give you the pros and cons so you can make a decision based on your terms. If you are looking for an alternative to the big players in town and want to get treated exceptional give CAP Insurance a call and ask for Kacey. You will be happy you did.

I HIGHLY recommend Charlie Sternberg!!!! His service is top notch...he went above and beyond to ensure that he was getting the best quotes for my home and auto policies, make sure all my questions were/are answered and is super fast and responsive. In my industry I've came across many insurance brokers and no one comes close to what Charlie provides. I contacted 3 other brokers for quotes and not only did Charlie have the best rates by far, he was the most knowledgeable, quickest to respond and helpful in finding coverage that was the best fit for us. Charlie continues to be super responsive and helpful anytime I reach out with a question. I would never use anyone else!!

Austin Huguley is my agent at CAP Insurance. After I bought my first house, I knew very little about home insurance and what all it entailed. Austin was very knowledgeable and reliable. Not only did he walk me through the whole process, but he explained everything he was doing and he was able to get me a fantastic rate that will 100% save me money. He was able to shop around all the different carriers and get me the best option possible. All emails and phone calls between the two of us were answered very quickly and I know I am in good hands with Austin as my agent. I will definitely be referring all my family and friends to him. Thank you for the wonderful experience!

Charlie is very attentive and a completely professional broker. His customer service is excellent to say the least. I never had no issues getting in contact with him, and if he couldn't talk because he was busy helping others he would make sure he returned my call in a reasonable time frame. Furthermore, if I had any issues with my policy he took care of it and he always kept me informed. I would recommend Charlie to any one who needs insurance, and know he would take care of them. We need more professionals like Charlie, and in today's industry that speaks volumes!

When we initially signed up several years ago, Charlie and his team were able to save us money which was a bonus, but the real value has been the customer service. I was in a car accident in 2017 with litigation and Charlie hand held me throughout the entire process. This personalized service is so hard to find these days in the age of computers and call centers so it was great having real people as my point of contact during a stressful situation. I recommend all my friends/colleagues to CAP and everyone has been just as impressed!

Kacey is AMAZING! Her assistance was truly exceptional and immensely helpful. I was searching for a lower home insurance premium, and Kacey helped me combine my Home and Auto Insurance, resulting in significant savings. Not only did she manage to save me money, but she also increased my coverage on both policies! When I changed my vehicle a few months later, Kacey made the entire process incredibly easy. She's always available to quickly answer any questions. CAP Insurance's entire team is undoubtedly skilled in their craft!

After getting many insurance quotes over the years that were always within a few dollars of what I was paying at the time, I was skeptical that Charlie was going to find me any substantial reduction in insurance costs. Boy was I wrong. Charlie provided me with a substantial savings and it took very little of my time. I would suggest you give Charlie a few minutes of your time and find out for yourself. I bet you will be surprised at both his prices and his prompt attention to any questions you may have. Thanks Charlie!

Incredible service and affordable pricing. I have over 7 policies with Cap insurance and wouldn't think of going anywhere else! Charlie makes everything so easily and their pricing is better than any other agency I could fine. 1. Pricing is the biggest factor. 2. Customer service is hands down the best it could possibly be. 3. Coverage info and certificates are extremely easily accessible online or emailed to me within minutes. I recommend cap insurance and Charlie Sternberg to all of my friends and family.

The Google reviews for CAP Insurance are 100% accurate. I was put in touch with Charlie and I worked with Rachel, my experience with them is similar to what others have mentioned here. Rachel is professional, efficient, prompt to respond, and knowledgeable. She found me the best rates, and when we hit roadblocks (as it often happens with any insurance provider) she resolved them quickly and effectively. Her post-sale support skills are equally noteworthy. Give them a call if you’re shopping for insurance.

We had the privilege of working with Charlie S., when we recently bought our new home, and needed to get Homeowners insurance. Charlie was able to get us the coverage we were looking for at a great rate with a very reputable insurance company. This rate was significantly below what we were paying at our old home. Charlie was also able to get us the same auto coverage we had at a lower monthly rate as well. All in, we received excellent service, fantastic rates and feel very comfortable with our policies!!

I had the pleasure of working with Sam Dexter over the years, even up till recently. I know there's a whole team behind him and that work along side him. But I do believe that one person who you deal with, also represents the rest of the company. Our experience with the CAP Ins. Gr. over the years has been phenomenal. We really recommend them. They have my business, and friends of mine I have that have been in the market for ins. have always gotten a referral from me to the CAP Insurance Group.

As a loyal USAA member I was not only surprised by the price of my policy with the CAP group (which was close to 40% cheaper, and double the coverage), but the customer service was second to none. My representative, Austin Hughuley worked efficiently to find the best policies for me and helped me understand what I was paying for with a short but informative walk through video. This experience has me sold, and the Cap Insurance Group will have my business from here on out.

Stephen was super helpful with all of our insurance needs. As first time homebuyers he walked us through all of our options & the potential outcomes & differences between policies. He was very knowledgeable about the various carrier options & benefits of bundling our home & auto. We were able to reach him anytime. He made the whole process a breeze & even helped us find discounts. Can’t recommend Stephen & the Cap Insurance Group Team enough!

Finding the right insurance is such a tedious process, so when it came time for me to choose the right one, all of the big insurance company’s marketing banter began to blur together. Luckily, I was referred to Charlie by a trusted coworker. Charlie listened to what I wanted, then found me the perfect plan for at an affordable rate. I also appreciate how easy it is to get in touch with him. I fervently recommend him to all of my friends.

Can't say enough positive words about my experience with Charlie. My mortgage company brought it to my attention that my home insurance rates were high and directed me to Charlie. He spent the time to find me the best rates and equal or better coverage. He suggested I could bundle my insurance and saved me hundreds of dollars! I would recommend to anyone I know to try calling Charlie and see what great service he can give you!

GREAT rates and INCREDIBLE customer service! CAP Insurance has treated our company better than I could have ever asked for. Their team consistently provides us with the best possible rates, and is always willing to talk through the challenges unique to our business in order to come up with the best solution possible. Could not recommend this team enough, thank you Pardon and Sam Dexter for all of your help!

Charlie is honest, dependable and truly cares about his clients. He has gone above and beyond to ensure we get the best policy - both coverage and price. He's not just a "set it and forget it" agent. He puts a lot of time and effort to make sure you get the best service possible. Should something ever happen where we have to use our insurance, I know he will be a partner in working through the process.

Kacey Gaumer of Cap Insurance Group is an absolute gem. Her professionalism, kindness, willingness to answer all my questions and provide the best options for home and auto insurance was impeccable. She found me amazing rates! As a first time homeowner, she made the process seamless and so easy for me. I look forward to working with her as my agent and couldn't have asked for better service.

I connected with my agent Andy through my realtor while shopping for home insurance, I and couldn't be happier. These guys made everything so simple at a very stressful time, even sharing a personalized video with quick summaries, options and guidance. They've been trustworthy, responsive and friendly with every interaction. Now I won't make a move without them! Highly recommended.

I had purchased a car for my business and look for help with getting it insured the same day. Rachel went above and beyond to search with various companies to find exactly what I needed for coverage. Her attention to detail was a compliment to her customer service skills. I would recommend that everyone give her a call. Thank you for your help today it was welcomed in these days.

I have not encountered a more knowledgeable and courteous Team than CAP Insurance Group. As the founder and Executive Director of a local nonprofit, CAP Insurance walked me through many different processes to secure the right types of coverage/protection. I would highly recommend CAP Insurance Group for any personal or business needs. The attention to detail can't be matched.

Charlie was great to work with for my workers comp insurance needs. He contracts with many insurance companies so he can shop around and find the one that will work best for you. These are big insurance companies as well, not small companies that you've never heard of. The communication was prompt, clear and efficient. I'd definitely recommend him based on my experience.

I got the best price for car insurance! This group really does what it takes to make it super affordable no matter you driving record. Geico was going to charge me $400 a month compared to my price through them which was only $68 a month! BIG difference! Ben was very responsive and got me set up in minutes. He was professional and gave me the best service I've ever had!

I started using CAP Insurance Group several years ago when they showed me how much I was overpaying for my current insurance. Ever since they have put my mind at ease when it comes time for renewals. They review my current plan and compare it to what else is out there so I always know that I am not overpaying for insurance. Super easy to work with and very responsive.

I'll be the first to say that I only write reviews when I'm completely blown away with customer service, good or bad. In this case, I could not have had a better experience. Charlie got my information, then he did every bit of the work. Ended up saving hundreds of dollars a year on homeowners insurance alone. Such an easy process and really, I couldn't ask for more.

I was referred to The Cap Insurance Group and Ben Grobe when I first moved to Charlotte, it’s been the best experience I’ve had dealing with getting an insurance for my house and car. Ben listened to my insurance needs, was helpful about getting it for me quickly and within my budget. I would recommend him and the company to anyone looking for insurance.

Charlie was instrumental in saving our household around half of what we were paying for auto insurance as well as approx $300/yr on our home insurance. He was always available when we needed him and kept the communication going even after we signed up with him. I would highly recommend Charlie and CAP Insurance Group for all of your insurance needs.

Definitely a pleasure to work with. My first call to Charlie was awesome. He was very easy to talk to and work with. he worked with me and went over my current situation and did everything he could to find me a better situation to be in. I have already referred people to them and will continue to do so He's honest and thorough... Highly recommend

Kacey is fantastic. The home-buying process is stressful and picking insurance is another one of the dreaded tasks that we knew next to nothing about. Kacey has been communicative, helpful, and available to us at basically any hour to answer questions and help us out. I have nothing but good things to say about Kacey and CAP so far. Thank you!

We had an extremely positive experience working with Charlie to solve all our insurance needs. He helped us seamlessly transition between insurance companies and saved us several hundred dollars in the process. His honest, straightforward, and personalized approach was sincerely appreciated, and we would highly recommend insuring with Charlie.

We bought a house recently and worked with Andy Sturge who was wonderful. He was able to give us a few very competitive rates. They were much cheaper than the 8-10 companies that I called personally. He even sent us a video message that went over each quote line by line which was awesome! Would not hesitate to work with this group again!

Ben Grobe did an OUTSTANDING job of explaining all the detail benefits of CAP Insurance Group. I feel very comfortable & confident that his thoroughness will continue to serve our family & this company for many years to come. I intend to relay his professional excellence to all of my family & other high net worth friends.

Charlie was so pleasant and QUICK. He remembered even the smallest details after only one conversation and had our options to us within hours. The video explaining our options was so helpful. We’ve never had anyone take the time to explain the coverages to us like that. We would recommend CAP Insurance Group to everyone.

They are great. Questions are always answered quickly by someone, they check in as policies are renewed, never hassle me for changes and have called to assist when my policy payment was overlooked by me and needed to be paid to prevent cancellation. We have been a client for almost 15 years and will continue to be!

Cap insurance group goes above and beyond! My insurance representative Ben is extremely responsive and has saved us money along with providing us superior benefits and protection! I highly recommend for any family or business owner who’s looking for top of the line coverage at an extremely affordable rate!

Charlie is awesome! He was able to find the best deals on both homeowners and car insurance. My insurance cost including both homeowners and car insurance will be cheaper than just my car insurance was previously. I would highly recommend him to anyone who wants great service and also to save money.

Benjamin Grobe did an outstanding job explaining all our options and helped us decide what coverage was best for the family. His professionalism and sincere care made for a positive experience! I would recommend Benjamin Grobe and his team at CAP Insurance to all my friends and family!! -Chris C.

We worked with Sam at CAP Insurance Group and have had nothing but a wonderful experience! Our first time working with homeowners insurance was easy and stress-free. He is quick to answer any questions we may have and provides exceptional service. Definitely recommend for any insurance needs!

So thankful I found Ben and CAP Insurance! Professional and timely with my family’s best interest in mind. I have had to rely on Ben for help with several insurance needs for years and he has delivered with excellent customer service every time. I will definitely recommend them to everyone!

CAP Insurance Group has been fantastic in meeting my insurance needs. Ben Grobe has provided my family and myself with first class service and attentiveness to our coverage. Hands down working with a firm like CAP Insurance Group far exceeds working with an individual insurance company.

Andy and the team were wonderful. They were fast, effective, and great communicators - taking the extra time and extra steps to spell out all of our options and help us make a quick decision. Anytime we have questions, they are always quick to respond and act. Would highly recommend

We are working with Sam and he’s done an incredible job. He’s very knowledgeable, and eloquently articulates the best coverage options for me and my family. CAP insurance has a great family vibe and we plan on staying with them for a long time and highly suggest others do as well!

Austin and CAP helped me set up my insurance plan for my new home. He was quick and was able to save me ~22% more than the next best offer. Cap offers quality insurance, they are not a huge corp, so they care about their customers. I highly recommend working with Austin and CAP

Cap insurance is my go to insurance partner. I am in the mortgage industry, and feel 100% confident to send my clients to the team at CAP. they are responsive and provide great policy options for homeowners insurance. Highly recommend. Call Luke or Sam Dexter if you need help!

After making several phone calls requesting quotes for homeowners insurance and not being successful i was referred to Charlie. He was able to help me with two investment properties. Great service! Fast response. He understood what i was looking for and was able to assist.

Andy and the CAP Insurance team were great to work with! They helped us navigate coverage while selling a home, apartment renting, major home renovation and move-in, as well as transition from permit to full privilege teen drivers. My wife and I would highly recommend!

Andy Sturge and Principal saved my family over $300 a year. Andy did this and I was certain I already had the best price available. We are thrilled and our coverage is even better than what I had searched out! So THANK YOU Andy!!! It was a pleasure working with you!!

Charlie Sternberg is great to work with. In this age when you want your answers now, he is the go to person. He is very quick in responding and doesn't take 24 hours to respond. He undertsands your need and gives you the right options to chose from. Thanks, Charlie!

We have Home and Car Insurance through charlie and have been very impressed with the personal service we received throughout our years with him. Charlie listens to what YOU want and your needs. Super competitive and nicest guy youll meet :) highly recommend!

Charlie Sternberg is knowledgeable, diligent and creative. He listens attentively to his clients' needs and makes sound recommendations that are always in their best interests. If you have an insurance need or challenge, I highly advise working with Charlie.

CAP Insurance Group has been absolutely amazing. Rachel specifically has been so friendly and helpful. She has shown us nothing but professionalism and has made our move across the country so much easier. I would highly recommend CAP Insurance Group.

CAP Insurance Group does an outstanding job managing our business and personal property and casualty insurance! They are always attentive to our needs; with annual reviews of several carriers to ensure we have the best coverage at competitive rates.

I worked with Andy and his team on multiple insurance needs. They were very responsive and provided great options while explaining the different variations in each, making the process extremely smooth . I'd highly recommend the CAP Insurance Group!

I cannot express enough how wonderful they are to work with! They make everything so easy and stress free. I’ve been working with Ben and he has just been the best. I highly recommend, this is the way to go when it comes to all things insurance.

I highly suggest using Sam Dexter with Cap Insurance Group. He has excellent customer service skills and gets back to quickly on any of your questions or concerns. I will be using Sam on all my future business endeavors. I appreciate your help!

Kacey Gaumer far exceeds all agent expectations. She promptly found us excellent home and auto plans and she consistently checks on our satisfaction. She offers different ideas and options at renewal. We highly recommend CAP and Kacey!!

Moved from a very large insurance provider and being a number to CAP Insurance where you are a client with a name, The improvement has been very noticeable not only in great advice but also in responsiveness to needs, Highly recommend.

Making insurance decisions always seems so complex. Grobie and CAP proved otherwise. Having one person handle all is my insurance needs was refreshing. Especially when that person actually listens to truly understand my needs.

Austin Huguley was an absolute dream to work with for all of our insurance needs. He’s been so easy to get in touch with and is always professional and helpful. We will certainly be long time customers of Cap Insurance Group!

I highly recommend Charlie for all your home and auto insurance needs. I moved from out of state to Charlotte and he was very easy to work with. He is professional, quick to respond and will find you the best price possible.

I found Charlie via a Google Search, and I couldn't be happier with his professionalism, warms and helpfulness, efficiency, and ability to get me a fabulous rate on a hard to find insurance policy. I highly recommend him!

If you are looking for an insurance agent you can trust, stop looking! Charlie Sternberg is the best agent I’ve ever worked with! He treats you like family and will save you money. Give him a call. You won’t regret it!

I enjoy consistency in relationships whether personal or business. The staff at CAP has always been friendly and professional. When I have had problems or concerns I know they will the problems promptly and completely.

One of the best insurance agencies in Charlotte. Not only do they secure the best price and term/conditions they do it timely and with great attention to details. You can’t ask anything more from your insurance agent.

It is nice to have someone to actually talk to when you call! They have been great to work with and answer your questions in a timely manner. Also they saved me money on my Auto and Home insurance. So far so good!

This was the best experience I have ever had shopping for insurance! Charlie sent the quotes along with a video of him explaining everything. No need to schedule a time to go to the office etc. AND he saved me $$!

Andy Sturgeon and team at the CAP insurance group are top notch! Super helpful, always quick to respond anytime I need anything, and always more than happy to help with anything that comes up. 10/10 all around!

Ben Grobe is informed and provided great insight into the best options available. Most importantly you can feel his sereneness in wanting to help you and have your best interest in mind. Highly recommend Ben!

I have been working with Sam as my agent and he has gone above and beyond in every encounter we have. He is a hard worker and I trust him to get the best policy for my insurance needs. Highly recommend!

Charlie is very efficient, friendly and responsive. He uses both traditional and high tech tools to make quotes and explanation of the coverage a fun and straightforward experience. Highly recommended!

Kacey is absolutely wonderful! Whenever I need to speak with someone she's on the phone asap calling or e-mailing to do whatever it takes to get my problem resolved. Highly recommend 10 out of 10!!

Austin H. @CAP Insurance Group went above and beyond in helping me when he didn't have to. That's the kind of person I want handling my insurance needs - and he does and will in the future. Thanks.

Charlie has been great to work with. He took our business workers comp. policy and greatly reduced the premium. He responds quickly to e-mails and I would recommend you let him quote your policy.

All positives when letting this team find the best rates for you. Transparent & timely communication accompanied by great customer service. 5/5 Strong recommendation, Austin Huguley thank you !

Stephen and his team have been fantastic setting up my home and auto policies. They are always super quick responding to any questions or concerns. Would definitely recommend them to anyone!!

I shopped around for home and auto insurance. I even forgot about my boat, but the CAP team steered me right. I was grateful for Ben Grobe’s help in the process. Worked out well. Thanks Ben!

Excellent service and accessibility to the agency. When you have a claim you need someone reliable. Charlie Sternberg is the best!. He actually answers the phone and proactively helps.

The people at CAP Insurance are great! They were very prompt in their communication and made the whole process very easy. 100% recommend going through them for your insurance needs!

Love this place! Ben Grobe was so informative on all of my insurance needs. I feel like everyone at CAP cares about building relationships with customers, not just the one time sale

Made the process so incredibly easy! Finding home owner’s insurance for the first time is daunting but it was as simple as a phone call to Charlie and it was done. Highly recommend!

I highly recommend Charlie for all your home and auto insurance needs. He's professional, quick to respond and will find you the best price possible. You will not be disappointed.

I have been very happy with the insurance service from Charlie Sternberg at CAP Insurance group. Charlie is friendly, knowledgable and very responsive. I highly recommend Charlie!

Charlie at CAP was very responsive to my needs and questions and I feel that he is always there for me which is something I need at a critical time of moving to another state.

Finding reliable insurance and a good price is always a challenge, Charlie made it for us super fast. Every time we can we recommend it. Excellent and professional service.

We have been very impressed with how responsive and thorough Charlie has been each time we ask a question. Excellent service and good prices on multiple insurance policies.

These folks take care of everything. They actively research lowest rates to try to save me money, are INCREDIBLY easy to do business with, and are completely trustworthy.

Charlie was a pleasure to work with. He was friendly, communicated well, and got us the best rates available for our auto/home insurance bundle! I highly recommend him.

If I could give more stars I would!! Ben was the best!! He’s your guy for all insurance needs! He’s amazing and is very knowledgeable and honest, which is so important!

Kacey is the best, she is super easy to work with and found us a better (and less expensive!!!) policy for our home and vehicles! Our family loves working worn Kacey!

Excellent products and services through CAP Insurance. I'm very happy with my insurance products and how thoroughly each part of them were explained to me by Kacey G.

Charlie shopped my policies and was able to get better coverage at a much better cost. I highly recommend CAP for their personal attention and professional service.

Ben Grobe and the CAP Insurance Group made the process so easy for us. We were thrilled with our experience and would recommend him to all our friends and family!

This was a great experience working with Ben. His honesty and knowledge was exemplary. He made the process seamless in a time when buying a home could get hectic

Charlie has been a huge help to our firm. Very responsive and easily addresses any questions/comments/issues that arise. Would recommend CAP Insurance to anyone.

I've received excellent service from Charlie Sternberg and the CAP Insurance Group. My home and auto insurance costs have decreased substantially thanks to them.

I needed everything done for my car insurance in one day to pick up my new vehicle and they got it all done in one day. Incredibly responsive. Highly recommend!

The staff is always very easy to reach with any questions, and responses are very prompt. When asked about insurance, I always relate my experience with CAP.

Charlie is awesome! He found us a really great deal on our car insurance. He is very thorough and make sure he get you the best deal . Highly recommend him.

I highly recommend Charlie Sternberg. He did a great job helping my family. Not only is his rates very competitive, he also follows up and responds quickly.