Carloft Kingston

604 reviews

811 Gardiners Rd, Kingston, ON K7M 7E6, Canada

www.carloft.ca

+16133845638

About

Carloft Kingston is a Used car dealer located at 811 Gardiners Rd, Kingston, ON K7M 7E6, Canada. It has received 604 reviews with an average rating of 4.5 stars.

Photos

Hours

Monday9AM-6PM
Tuesday9AM-5PM
WednesdayClosed
Thursday9AM-7PM
Friday9AM-7PM
Saturday9AM-7PM
Sunday9AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Carloft Kingston: 811 Gardiners Rd, Kingston, ON K7M 7E6, Canada

  • Carloft Kingston has 4.5 stars from 604 reviews

  • Used car dealer

  • "I just bought a Nissan rogue from Carloft Kingston and the staff is very friendly and helpful"

    "This was my second experience with Carloft within 6 months as the first vehicle was in an accident"

    "We went to the Napanee, On lot to just look as we I no idea of what we were looking for"

    "I will NEVER recommend Carloft to anyone! Purchased a 2020 vehicle in 2022 from them and have had nothing but issue after issue with the vehicle"

    "This was my second time dealing with Carloft, and safe to say there will be a third time"

Reviews

  • Jennifer Delong

I just bought a Nissan rogue from Carloft Kingston and the staff is very friendly and helpful.. I had Craig for my sales person and he was very honest and helpful.. and their finance guy had me approved within 5 minutes… they are all very honest and helpful when trying to find the best vehicle… this is my second vehicle from Carloft and I will be back when it’s time for another vehicle.. thanks so much guys..edit… when this vehicle was purchased I wasn’t told about any accidents come to find out 8 months after I bought it that the whole one side was smashed in air bags went off and all… not happy.. confronted them and all they offered was to have my check engine light checked to see what that was! Have been trying to get ahold of the general manager Kerry and no luck I’m told he’s not in or in meeting number left no return phone call! So advice if you buy from here do your own research on the vehicle!! Cause they don’t even use carfax to research their cars and then when the buyer finds out they won’t do anything about it… I will never buy from these people again!

  • Meghan Hall

This was my second experience with Carloft within 6 months as the first vehicle was in an accident. Both experiences were amazing from start to finish. The first vehicle was bought with the help of Craig (I would also give him 5 stars!) and Ryan and this most recent purchase was with Jason and Ryan. All of them went above and beyond to help us find the perfect family vehicle to suit our needs. Ryan essentially worked miracles and got us approved for financing. If you think you cannot afford a vehicle, it is worth having Ryan try. You may be pleasantly surprised. Jason was available for all of our questions and concerns and helped what could be a confusing process, quick and easy. They both had wonderful customer service skills and made you feel like part of the Carloft family. We wanted to go through them a second time for a reason. Whenever our next vehicle purchase occurs we will be going back! Thank you for helping our future road trips now more comfortable and fun for the little one…it has a DVD player!

  • Sarah Parker

We went to the Napanee, On lot to just look as we I no idea of what we were looking for. When looking around the lot we were not pressured or persuaded to look at a certain vehicle. Ryan ( salesman)let us take our time to look and talk amongst ourselves. Ryan never pressured us. Ryan was very helpful and knowledgeable. Prices are very competitive with the market and this area. Joe ( location manager) was very friendly. Joe took the time with us and made us feel important as he was very busy himself. Joe was very kind to put our vehicle on hold for us as we made our decision. When we decided the next day to purchase it was a 36 hour turn around. This was Amazing as they are/were very busy in there. I would highly recommend anyone looking for a vehicle to stop in. If they don't have the vehicle you are looking for on the lot Ryan will help you as they have four other lots to choose from. I/we highly recommended shopping with them

  • Payton Gaudin

I will NEVER recommend Carloft to anyone! Purchased a 2020 vehicle in 2022 from them and have had nothing but issue after issue with the vehicle. Newest one being a tire issue but have had previous engine problems (replaced all spark plugs and fluid injectors (?) after owning the car for less than 3 months). Long story short, they sold me a car with a patched tire without notifying me about it. The patch done was super sketchy too. The mechanic who replaced the patch told me his own personal experience with Carloft and said he had nothing but issues with the vehicle he had. Anytime I’ve contacted Carloft with issues I’m having with the vehicle, it’s been a huge hassle and they’ve been no help at all. I don’t even bother contacting them about issues anymore. Also, I was asked to leave a review multiple times as I was leaving the place with the new vehicle. I hadn’t even owned it for a day. Should’ve seen that as a red flag.

  • Phil Richardson

This was my second time dealing with Carloft, and safe to say there will be a third time. Both time’s I was met with friendly helpful and knowledgeable staff. I never felt pressured for the sale, or being pushed towards something that I wasn’t interested in. Jason was super easy to get along with and engaged the entire time. They worked with me and my schedule to get the job done. Ryan the financial team member, did a stellar job working with me, to get me the best deal I could get. He was clear with the paper work and answered any questions that came up. All and all Carloft is a great place to get your first or second car. I would recommend Carloft to anyone that is looking for a quality used vehicle, or even a new one. Thanks again Jason and Ryan, for getting me in that Crosstrek.

  • Kim Clayton

Sadly after using Napanee Carloft for two previous purchases and recieving the best possible service from them and then going to Kingston for our car purchase we were really disappointed in the treatment we recieved at Kingston Carloft. Felt things were kept from us in regards to ownership transfer and had promises made to us that were not kept and really felt like a number rather than a valued customer or human being for that matter. Really unprofessional salesman who we felt didn't know what he was doing half the time and didn't have the personable approach that he should have. Needs more training in listening skills and attitude towards customers that put their trust in him to be honest and forthcoming. Definitely won't be going back to Carloft Kingston for our next purchase.

  • Ron Ace Perez

So, I'm new in Canada and was worried about affording a car 'cause of my short credit history. But then there's Ben Haggerty from Carloft Kingston – super helpful dude. He somehow sorted out the money stuff, which I thought was impossible. Dealing with Ben was easy-peasy. He made us feel special, no pushing or anything. He even texted back really quickly whenever I had questions. The car we wanted was on their list the night before we met Ben. Talk about luck! The whole buying thing happened like a breeze. We met Ben, and within a week, we drove our new car home. It was unbelievably fast! My family is over the moon with our buy. Big shoutout to Ben and Carloft's team. They rock! If you want a fantastic car-buying experience, these are your guys!

  • marsha mailloux

CARLOFT!! What a fantastic place to do business!! If you are looking to buy another vehicle, this is THE place to shop. They are knowledgeable, honest and caring staff who listen and care about getting the right fit and the best deal for their clients. A seamless and enjoyable purchase! Isaak was excellent and efficient! He did an outstanding job at selecting the perfect vehicle for us and explaining and taking care of all the details of the transaction. He made the entire experience very pleasant and seamless! Needless to say, at Carloft they worked to get the best for us and greatly exceeded our expectations! We can't thank you enough Isaak and Ryan for taking care of us and providing us with a safe and reliable vehicle!

  • bob Murphy

We purchased a nissan rogue on May 4th beautiful vehicle . Took it off the lot and noticed slight grinding . Take back the next day and the ever so snake of a salesman kurtis says its just new brakes haha. Not even close .we take it back last week of June demand the safety that was done on it from kurtis mouth said it was done the day we purchased at Jim Thompsons Chrysler. In fact it was done in March in Kanata. It had faulty brakes and rotors. And all the snake kurtis said its not in my hands talk to them about it . We also purchased the extended warranty thank God who know what will happen anytime .so if you're purchasing a vechle from him or carloft do you due diligence. Best of luck to everyone on your new purchase

  • Justin Brennan

I just recently purchased my second ever vehicle from Carloft Kingston. Craig was very helpful and trusting when I arrived to inquire about getting a new vehicle, he was very accommodating when test driving the vehicle, so i could bring along my busy girlfreind. When it came to going further with purchasing the vehicle, Ryan was very knowledgeable and honest when going through finances and warranty. There was no doubt in my mind that I wouldn't have purchased this vehicle from Craig and Ryan, they made it very easy! I was to multiple dealerships and by far Carloft was the best that I went too. When the time is to buy another vehicle, I would go right back to them! Thank you very much!

  • Paula White

After a very discouraging experience at another car lot buying another vehicle for my husband, we decided to try Carloft and we were beyond impressed and ecstatic with our new Nissan Rogue! Our salesperson Craig Tyrrell of the Kingstin office went above and beyond to find the suv that ticked every box for us and didn't stop until we were 100% satisfied. The atmosphere was very professional and comfortable and Ryan in finance and Jason of the sales team were also great to deal with! I had my SUV, shined and ready to drive off the lot after a couple of days and couldn't be happier with the whole experience. Definitely will recommend to everyone I know! Thanks Carloft!

  • Angela Patrick

My First time Financing a car, so I was very nervous when Kurtis called me.. he was very nice, polite and very friendly.. I told him exactly what I liked he gave me a variety of vehicles too choose from he was very knowledgeable on every single one.. he explained everything too me about how it all works with the Financial part because I seriously had know clue what I was doing!! He found the best price and made it affordable and very easy for me.. I’m beyond satisfied and grateful for everything he did for me and will be definitely recommending The Carloft and Kurtis too all my friends and Family and again great job Kurtis…Thank you for everything!! Angela Patrick

  • Ashley Barrieau

After searching for a week of a company to help us out with getting a new car, we were at the time absoutely carless. We got paired with Kurtis Jackson at carloft in kingston. This man went above and beyond and expected car company did, he was very communicative with the whole process open to answer any questions. From the first intial call to the approval process was 9 hours, he kept in contact with everything, called us after his work hours to ensure we had updates. We ended with a 2020 Nissan Pathfinder and it's absolutely a beautiful car. He fought to get us a decent rate and was very open and honest about the whole process! Thank you, Kurtis & Carloft.

  • Sophia Fincham

Absolutely amazing experience! Just bought a "new to me" SUV from Carloft Kingston and Isaak (sales) was more than helpful and beyond patient with me as he showed me many vehicles and set up countless test drives. Isaak made many notes and paid very close attention to detail as I explained everything I was looking for in a car. Ryan (finance) was also extremely patient and helpful with my many questions, and made sure that I was able to get into a new vehicle fitting nicely into my budget (actually below!). I am so satisfied with my experience with this dealership I would find it hard to go anywhere else in the future! Thank guys, keep up the great work! :)

  • David Dine

Been a terrible experience. Can't get help. Sell warranties that dont cover what they promised. When questioning anything I get talked down to and treated very unfairly as a customer. I have never felt so terrible about a decision I am stuck with. From day 1 it has been nonsense. If you are dealing with kurtis stay far away. Likes to argue and I have asked to speak with the manager countless times to no extent of a call back or anything. Been denied which is very unheard of. Absolutely terrible service and will be going to the BBB. Don't buy the warranty. Get your car looked at by a trusted mechanic before purchase. Stay far away from this place.

  • tina Abraham-Banouvong

From start to finish, i had a fantastic experience with Kurtis from Carloft. He was very nice, knowledgeable, helpful, realistic and most importantly patient with all of me questions and concerns with my 2019 Nissan Murano purchase back in August. He went above and beyond to assist me with getting the best financing rate as well as fixing the minor little dent on the back of the car noted after i already signed papers to purchase the car. I got the keys pretty quickly (4 days) too, considering the added detailing they had done. My car is running great and i am super pleased with my purchase and would definitely recommend going to see Kurtis.

  • Tony Daicar

I just picked up my second vehicle from Carloft and fourth overall from Jim Thompson group. This time I got a 2016 Cherokee Ltd. I have bought a 2012 Grand Caravan - Used here and a 2010 Grand Caravan - New and 2006 Infiniti G35 Coupe - Used from Jim Thompsons. I wouldn't go anywhere else. I've had my Cherokee for a week now and absolutely love it!! Ben (sales) and Ryan (finanace/warranty) were amazing to work with. Ben really knows his Jeeps!! He made sure mine was perfect before it left the store. Ryan laid out the costs, financing possibilities and warranty very clearly. I'll be back in the future to buy another vehicle here!

  • Hilary T

Craig and Ryan at CarLoft Kingston are fantastic to deal with. I first went in to speak with Craig in February, but decided I wasn't ready to buy just yet. Craig was completely understanding and didn't push me to buy after I told him I wanted to wait a bit. A few months later I went back in to see Craig. I was skeptical about the first SUV he brought out, but it ended up being perfect for me! Craig connected me with Ryan to complete the purchase. Ryan made sure everything went through without a hitch and found me a great rate. I would absolutely recommend CarLoft to anyone looking to buy a used vehicle.

  • Lena M

Couldn’t recommend Carloft Kingston enough! We were greeted by Isaak on arrival & he was truly such a personable and friendly person! He took into account exactly what we were looking for (budget, type of vehicle, what we didn’t want, etc.) and helped us get into something we love! We’d love to buy from him again in the future. Ryan from finance was also such a pleasure to work with! Super friendly, he made the whole buying process extremely stress free & also had a great sense of humour! We definitely will be back and will be happy to refer friends & family their way! Micki & Peter

  • Doug Veley

I’m a repeat customer. Second truck I have bought there. Isaac and Ryan were great to deal with… they found me the type of truck I was looking for. Picked the truck up Wednesday. It’s great! Only issue is that the tires will need to be replaced very soon. Tread depth is only six…. I brought this up before hand and was told that they replace the tires at four. For being a repeat customer and for the price paid for the truck… in my opinion there should have been better tires put on it. Just doesn’t seem right to have to buy tires within a few months of buying a newer truck.

  • Matt Buzzell

I had a great experience dealing with Carloft to sell my 2018 Jeep Compass Limited. I was going through the pain of selling my vehicle privately online until Mike got in touch with me with a great offer for my SUV. The transaction was smooth and the gentlemen from the dealership came from the Kingston location to London ON to pick up the vehicle from my home. When they arrived they did a quick look over the vehicle and handed me the certified cheque. Easy Breezy- I recommend seeing what car loft will offer for your vehicle before trying to sell on your own.

  • Aimee Van Vlack

If you're looking for a new car, definitely reach out to Craig and Ryan at Carloft. Craig went above and beyond to make sure I got the exact car I was looking for, and even made sure to hold it for me despite someone else wanting to buy it. Ryan made sure he could do everything he could to get me the lowest possible rates. He knew exactly what warranty would work best for me and made this process as easy and he could. All in all, I would recommend Carloft to anyone who is looking to buy a new car. You won't be disappointed. Thanks again Craig and Ryan!

  • Ashley Echols

Craig, and Ryan worked hard on a deal for me, as a growing family of 4, my ford escape was no longer fitting the bill for space and efficiency. I contacted Carloft and was assigned to Craig. Craig found me a vehicle within the same day, and Ryan worked hard to get the vehicle into the financial parameters I needed. For a used car lot, they really do put the customer first, before the money. My family Can now grow into the new caravan we walked away with today ! Thanks for the stress full experience which was made a little less stressful with your help!

  • Jessica Jackson

I really want to leave 0 stars but have to put one. We had 2 appointments with Craig to look at one specific vehicle, and instead of either A) keeping the car in stock here for us to look at and likely purchase or B) call us to tell us it wasn’t in the lot and reschedule for when it would be, he let us come in twice (gathering up our newborn both times, which parents will understand is a feat and a half every time) only to tell us when we got there it wasn’t there and offer us vehicles that did not have what we were looking for. We won’t be back ever.

  • Sainthallow

Avoid like the plague. Bought my suv from these people 9 months ago. Suv had 104,000 km Bought a $3,000 extended warranty thinking I should be covered. Nope… transmission fell out because it was replaced at some point and they didn’t tighten the bolts down. Now my suv is at the Dealership. I am staring down the barrel of a $500-$1000 charge because of course warranty isn’t going to cover everything. Still paying on the suv and don’t know how I am going to get to work. Save yourself the headache and go somewhere else.

  • Noreen Sullivan

I traded my van for a Hyundai SUV two weeks ago and was so happy with the experience. Craig and Ryan were absolutely terrific and made the whole deal fall into place seamlessly and effortlessly. It was by far the easiest and best car buying experience I have ever been part of, and I will certainly return to Car Loft Kingston if I should happen to want to trade again. I would highly recommend this business to anyone in need of a vehicle. 5 STAR service! Thank you so much! Noreen Sullivan

  • louise quinn

Thank you Carloft and Cathy Grenlees,our salesperson we dealt with. She was amazing! Very patient and understanding while I was deciding which vehicle I wanted to go with. She even drove the vehicle right to our house! Excellent customer service! We are quite a good distance away from Kingston. The whole expérience was great! I recommend to anyone that needs help getting a car contact Carloft and Cathy Grenlees. You will be well taken care of and you will get your car!! Thanks again.

  • John Boland

I just have to say a HUGE Thankyou to Mike Deveau for his Honest and friendly service in buying my Ford Escape. I was contacted by so many scammers trying to get me to click on links to gain my credit card info. Everyone else wanted to negotiate until I was giving the car away instead of selling it. Mike called with a good fair offer and I was delighted to work with him. If you want to sell a used car for a good price and no hassles and scams, call Mike Deveau. Thankyou so much Mike.

  • Haley Light-Amey

Craig was great from beginning to end. He took the time to answer every and all questions I had. Worked with me to sort through car selections that not only worked for my budget but also was practical for my life. Ryan was also quick with fixing and finding solutions to any obstacles that popped up to get me into my new car. Was also able to give helpful advice on improving credit score. All around great customer service and left feeling great about my decision.

  • Deanna Morton

I dealt with Colton and Ryan the day I was at Carloft and drove away a couple days later in a newer car that I love!!!! Colton went out of his way to get me the best price on my trade in (it wasn’t in the best shape) and Ryan did the same trying to get me into my target payment. I trusted these two from the beginning. I was totally comfortable. No pushing for sales. They let me make the decision. I’ll definitely be a return customer! Thanks guys for everything!

  • Chris McLean

Although we went with another company in the end. The service and respect that Colton and Chris gave us was top notch. They completely understood are needs and what we were looking for. At the time we were there they had some great vehicles for us to look at and had us approved in minutes. This was a visit I will remember and if we're ever in need of a car again, I would come back to see them. Sorry guy's that didn't work out this time. See you soon

  • Katrina Elizabeth

Bought my first ever car from Ben! I’m expecting, and wanted to make sure I was putting my baby into something safe! He helped make the entire experience easy, quick and painless! Having this be my first time ever buying a car, I really appreciate the transparency, straightforwardness, and professionalism Ben showed us! I will forever recommend Ben and Carloft Kingston to anyone I know looking to buy a car! Thank you guys!

  • Laurie b

Huge shout out to Craig. Me and my partner have been looking for a car for a while. It seemed like no one took the time to listen to what we wanted or need until we meet Craig. From the beginning his number one priority was making sure we were happy. He genuinely cares about his customers and wants to make them happy. Thank you Craig for using your knowledge and long time experience in getting us the perfect car !

  • Dave Archambault

Amazing experience at Carloft! My second time purchasing from them. The whole process is so streamlined and all employees are such professionals! Isaac is definition Hard Work and Ryan is a master of his craft. They sell cars everyday, but are still so excited when you get the car/price you are looking for. The whole time it is about what is best for the buyer and not just the company. 10/10 would recommend!

  • Jeffery Smith

I kinda wish this would allow me to give a 4.5 star rating I purchased my car for the Carloft Kingston and I am quite happy with the whole process the staff were all absolutely amazing the car is perfect for my needs while the price and payment are a little bit higher than I would have loved it still came in within the budget ( although right at the upper end) the car is in amazing shape I am quite happy

  • Rama Kemmerer

Jason was very helpful and not pushy at all which we found at other car dealerships. Made the loan application fun even though these things can be stressful at times. We are very happy with our 2020 Mitsubishi Outlander so far. He even very quickly found us an English manual when we discovered we only received a French one. I would highly recommend Jason and Carloft for your car purchases and needs.

  • Jarrie Burns

Thanks Carloft Kingston - I would like to express my sincere thanks to Craig Tyrrell. Craig was my Service Representative while purchasing my 2019 Ford Edge. He was very supportive and found the perfect used vehicle for me. He made the entire process flow seamlessly and I would recommend anyone to connect with him should you be searching for a used vehicle. He goes out of his way to make it happen!

  • Brittany Cloutier

Repeat customer, recently upgraded and if I could give 10 stars, I would. Craig and Ryan both were super amazing and flexible to work with. They made it painless and easy (for me). Everything I wanted in a new car, I got. As a mother of 3, I needed a safe and affordable vehicle. They went above and beyond to make sure my needs were met. Thank you both for working with me, you are both amazing :)

  • bobby godfrey

Our sale guy (Jason) was amazing, very knowledgeable and excellent customer service. Jason also stuck around after his shift to close the sale, Jason also had another vehicle brought in another option we were considering from another lot on very short notice. A little disappointed in the selection available at the lot. We have a large family and there was a very slim availability for mini van's

  • niki h

Stopped in to look at a Subaru posted on the website, but it wasn’t on the lot. Jason had it brought down the next day for me to test drive, I loved the feel and wanted to try another one. They brought one with fewer km down for me to drive. Had a couple dings on it which they took to get fixed up and I was driving it off the lot within the week. Also got a great trade in value for my truck.

  • Chris Dannn

Jeremy and Ryan did an amazing job getting us a great car. Service was relaxed and the car was almost perfect (could have used a better wash before we picked it up as there were still bug splats on the bumper and side mirrors). The financing was easy and they provided an honest assessment of other options. A good experience and I would certainly recommend them, but hey, you don't know me.

  • Jason Jelley

Carloft has always been great to deal with. This is my second purchase from them and have been completely satisfied each time. My second purchase took a bit longer but I was trying to find the right fit for what I needed. They helped and even bright the vehicle down from another location so I could see it and test drive it. Great team to work worth. Thanks Jason and Ryan for your help.

  • Danny Rafferty

Jason and Ryan were great to deal with and together made my vehicle purchase one of the easiest and smoothest I have ever experienced, everything was done in a timely manner and my vehicle was ready for pick up at our agreed upon time! I highly recommend giving carloft a chance to make your next vehicle purchase one that will be as easy and stress free that you'll ever experience.

  • Amelia Eliopoulos

These people have been a 1000 times more helpful than Taylors ever was. Came in with a Chevy that I had less than 2 years with issues going on it. Craig was the first person I talked to and he sent my application to Ryan and both of them did a speedy job getting me into a new to me used car. I will keep taking my business to Craig and Ryan, thank you both for the beautiful Kia!

  • Angela Lacroix

This is the second time I've bought from carloft Kingston. Both experiences have been amazing. Jason and Ryan went above and beyond to get me into the vehicle i wanted and needed for my family! I know my kids are excited to try out that moonroof in a tiktok (lol) Thanks again for everything!! Quick and reliable service in getting me into a car in less than 2 weeks!!

  • Stacey Ball

Purchased a vehicle from Isaak at CarLoft a few weeks ago. It was a pleasure to work with him and he made the experience seamless. He was genuine in our conversations, and was committed to helping me find a vehicle. Thank you Isaak, I love the vehicle and couldn’t be happier! Just a wonderful team and highly recommend to anyone considering a vehicle purchase.

  • Bienfait Luli

They were not honest with me, I bought a 2021 Honda CR-V and they charged me more than $2000 as delivery and installation fees, and they did not inform me that there would be a so called delivery and installation fees as if they were delivering it to my house or May be I was buying a new car, how in the wold is that possible on an old car?? Very disappointed

  • Cheri Lavergne

Jason and Ryan made buying a car so comfortable and easy! I was anxious going into this process, left feeling so happy and relaxed! I have to add, CarLoft Kingston staff go above and beyond for their clients. I would recommend them over and over! You will not be disappointed!!! Stop in and see them… Leave a happy customer! Thank you Ryan and Jason!

  • Dave Thompson

We just purchased a CX-9 from Carloft Kingston and the whole process was fantastic. Isaak and Ryan did a great job answering any and all questions we had, financing was easy to arrange, and there were zero pressure sales tactics. On top of all that the car was in great shape for a fair price. I'd recommend this place to anyone in the market for a vehicle.

  • SyKo GoDFreY

Hello I had a amazing experience with Craig Tyrrell and he went beyond and above to help me the find the right vehicle and truly easy experience dealing with Craig I love my new Hyundai Kona so I wanna say a big thank you to Craig for being very helpful and trusting so anyone looking for a vehicle I highly recommend Craig Tyrrell from Carloft . -Justin .G

  • Nikita Vezina

This was the first car I purchased on my own and honestly, Carloft couldn't of made is easier! Jason was absolutely amazing by making sure that we got a car that fit my needs and was within my budget range. Everyone that talked to us were extremely polite. I can't say enough good things about the experience I had with them! 100% would recommend.

  • Kristen MacCarthy

I was moving back to Canada and was scrambling to have a car ready when I arrived. The team, especially Riley at the Napanee location did wonders. He helped me every step of the way, reserved a car for me to come pick it up in person the day after my arrival. It all worked perfectly and I couldn't have done it without his help. Highly recommend!

  • Keagan Ruttan

Very happy with my new car. Being my first I was very nervous about everything that went into getting it, but the team at Carloft were able to get me a car and have my on the road fairly quickly. Also, very thankfully that they were able to walk me through the steps since I would be lost without them. 10/10 would recommend (and shop again).

  • Angela C

I had a vehicle that I was unhappy with and felt I was stuck with it. I did a trade-in search and was directed to Kurt Jackson. He got me into exactly what I wanted and She’s a beauty! I’ll never deal with another company again. Kurt handled my situation with confidence and professionalism and honesty. I’m forever a carloft customer

  • Subsonic 6 String

Adam W. at Carloft in Kingston made the buying process amazingly easy, simple and pain-free. Couldn't have asked for a better company and rep to deal with. Love my Nissan Frontier, and would (will) recommend them to anyone who is looking for a vehicle. Thanks tons, Adam, for all your hard work and your cheery personality! Cheers.

  • Amber Coultas

Had a great first experience with Ben! He was very friendly and knowledgeable. He walked me through all the steps he was taking as well as explaining the different options available to me. I highly recommend reaching out to Ben if you are looking for a vehicle. I will definitely reach back out to Ben in the future, if needed!

  • Sher Knight

My husband and I were looking for a safe family vehicle. We were drawn to the many options at Carloft; but we're weary about a used vehicle. Craig was patient and listened to what was important to us. After a week of driving we could not be more pleased with our purchase. Thank you Craig and Ryan for your fantastic service!

  • mic prime

Ryan and Craig made my experience in purchasing a new vehicle a great one, even with bad credit. Extremely friendly, professional and quality service was delivered to me. I am very satisfied with how simple and smooth they made the process in purchasing and acquiring the vehicle. Highly recommend checking this place out

  • alejandra camargo maldonado

Jason made our purchase so easy and for the financing they’ve were amazingly helpful since we didn’t know a lot about it. Amazing customer service! Definitely we will back in the future because they were above and beyond our expectations! Ryan also was part of our process and he also was great! Thank you for everything!

  • Laura B

Carloft Kingston: From email and phone call responses to in person service, the team of Rachel and Reign to Jason and Ryan exceeded expectations. Hands down the best car buying experience I have ever had- very genuine, fun and comfortable. I recommend you bring your business to these folks. You won't be disappointed!

  • Natasha Brushette

I just wanted to say thank you to kurtis from Carloft.I put in a application online wasn’t sure if I was gonna get accepted, but sure enough I did and kurtis was very helpful And very patient if you are buying your first car like I did off a lot, consider going here. very friendly, and very helpful Thank you again.

  • Megan Purvis

Excellent experience purchasing a car for the first time from the Kingston location! Ryan and Craig went above and beyond to get everything processed for my Chevy Spark so quickly, efficiently, and completely stress free. I will be purchasing all my vehicles from here in the future. Thanks again Craig and Ryan!!

  • Emily Miller

By far best service we have ever had anywhere! Alex, Kurtis and Jason were amazing and made this the easiest purchase ever! All we did was show up for a test drive and then pick up our new truck a couple days later! They found us a fantastic rate. We love our truck and are so happy we went to Carloft!

  • Jesse Morin

Met with Craig today for general inquiries about SUVs, normally I don't leave reviews but he was more than helpful and offered to go the extra mile in order to fulfill what I was looking for. Great customer service and not pushy at all. Definitely recommend if you're in the market for a used vehicle.

  • Aimee

Just bought an almost new Elantra here. It was fantastic dealing with Craig and Ryan. Gave me a fair price for my trade without having to haggle and both were very down to earth and easy to talk to. No pressure sales and worked to get me a good financing rate. Highly recommend this car dealership.

  • CathyMarie Fraser

I had a fabulous experience with Kurtis Jackson! He's knowledgeable, efficient, and über friendly. He had great patience for my multitide of text messages asking questions, getting him to explain things to me, etc. Kurtis really made the scariness of car buying non-existent! Thanks SO much …

  • Ashley Ubdegrove

I had Kurtis help me in purchasing my vehicle. He was absolutely amazing! I told him what I wanted and he found it. Extremely quick service from the time we talked to a finalized deal, he was in contact with me regularly with updates. I highly recommend him for any and all of your purchases.

  • josh heyman

If your looking for a place to buy a car this is where you need to be!! Isaac and Ryan were absolutely awesome to deal with. Not only were they awesome at there job, they were also great people!! Keep up the great work guys and thanks hooking me up with a pretty dope fusion! Thanks fellas!!

  • Caleb Deacon

I bought a used ram 1500 from them and had a great experience working with the employees and the truck has been amazing. They were completely transparent through the whole process and made it really stress free. Sales & financing were both very easy going and made it worth going back again

  • Anita Laforet

Had an amazing experience at Carloft Kingston thank you so much for making a very stressful situation fun and easy!! Shout out to Craig and Ryan. you guys are awesome and I am so happy with my new car!! I highly recommend Carloft to anyone looking for a great deal and amazing service.

  • Emily McCoy

As a first timer in this process Isaak and Ryan made it such a breeze. These guys go above and beyond for you. Overall just genuine and honest guys who are also personable and professional. I definitely recommend seeing these guys, and totally will be recommending them in the future.

  • Diane Duncan

I recently purchased a vehicle from Jason at Carloft and l cant say enough good things about him. Right from the get go he made me feel comfortable, he is very knowledgeable and made the whole process very easy and smooth. I wouldnt hesitate to recommend him. THANK YOU Jason!

  • Pierre Hubert

My Wife Jennifer and I would like to Thank both Colton and Brian at Car Loft in Kingston for making our car buying purchase both pleasant and seamless they worked with us in order to make our experience stress free and with a plan we could live with Thanks to the whole team.

  • Christa Wilson

I could not be happier with the friendly service and experienced staff. They had a wide variety of options to test drive and were always available to meet at my request. I would definitely go back to them for my next vehicle and would highly recommend them to friends:)

  • Dee Watson

Colton was awesome. Very helpful, answered all our questions and concerns. Was great with my kids and made sure we found the prefect vehicle for our family. Ryan was great and got us the best deal. My second purchase from Carloft and would definitely recommend.⭐⭐⭐⭐⭐

  • Derrick Cadotte

Jason was super great right from the first point of contact. A very professional atmosphere and he did his very best to get me into a new truck that fit all my criteria and needs. I would recommend Jason to anyone looking to buy! I will be back for future purchases.

  • Abby Beattie

I was extremely impressed with the service here. Thanks to Craig and Kurt I was able to find the car for me, they were great to deal with and helpful. I would highly recommend if you are looking for a used reliable vehicle going here and asking for Craig and Kurt.

  • Becky White-Thompson

Isaak and Ryan went above and beyond in helping us with our car buying experience. They were patient with our questions, thorough in their responses, and overall a pleasure to deal with. We highly recommend Kingston Carloft, and will be back for our next vehicle!

  • Chad Compeau

Craig Tyrrell was very professional. Made the process very seamless and always looked out For my best interest. Continues to go over and above as a professional and would highly recommend Craig and Ryan at Carloft in Kingston. Pleasure doing business with them.

  • Isabel Gomez-Moriana

I had a really great experience with Isaak & Ryan at Carloft Kingston. Bought an amazing car for a good price. They answered all my questions & made the entire process super easy, from financing to registering the vehicle etc. Highly recommend the team here.

  • Alice Bussiere

Saw Craig on Monday drove home my Kona on Friday. Ryan and Craig made this a positive experience for me after having my last vehicle for nearly 17 years. Three years of shopping around and procrastinating over making this purchase. So glad I did. Thank you!

  • slimafer

My experience with Colton was nothing other then amazing! Although I didn’t end up purchasing a vehicle with colton I really appreciated his honesty, respect and positive energy. I’ll definitely visit Colton again when I decide which car fits me the best!!

  • Miranda Smith

Both Jason and Ryan were fantastic! They were both incredibly helpful in getting me the car and financing needed for it and even called me when they were delayed getting my undercoating put on. 10/10 would recommend them and use them in the Future!

  • Rachel Snelgrove

Amazing experience buying my first vehicle from Ryan and Jason. Incredible team who looked after our every need! I would recommend them to anyone looking for their next vehicle. Top notch products and customer service! We are so happy with our car!

  • Ron McKibbon

Our daughter found a car Carloft had listed on CarGurus for 2 days. When we reached out to them they said listing price was incorrect and was $4000 more than their ad. Carloft Kingston has taken used car sales to a new level of disappointment....

  • mbowering

I had an excellent experience when buying my car from carloft, I was dealing with Craig, we was very professional and patient. He was able to answer all of my questions I had. Thank you guys so much, I'm loving my new car! I would 100% come back

  • David S

Cathy was fantastic to work with and got me in my brand new suv. There were tons of vehicles to choose from. She always kept in informed on progress and even delivered my vehicle to me. I couldn’t be happier from the whole experience thanks.

  • Kaitlyn Drawbridge

Kurtis Jackson was extremely efficient and communicated through the whole process. He made the car buying process stress free and comfortable. Kurtis—I greatly appreciate the help and expertise, thank you so much for your hard work and time!

  • Chris Asselstine

Purchased a Ford Focus SE Aug, 2021, when the car was delivered. It was dirty and had scratches all over it. I have spent over $9,000.00 in repairs in a year and a half. Now, the transmission is slipping. I called to trade it in, and no one

  • Scott Gale

After visiting 4 other car lots (and zero customer service), the fifth lot someone came and talked to us. Isaak and Ryan from carloft have been amazing with recommendations and getting us approved for 2019 Kia Sorrento. Thank you gentlemen.

  • Anton Sakhnevich

We bought our last two vehicles from Kurtis. The last one just picked up a few minutes ago. Always professional, up front and willing to go the extra mile. These guys truly stand by their vehicles, and I am likely to buy the next one here,

  • Britania Breen

From the first phone call with Craig, I knew I was in good hands. This was my first experience buying a car on my own so I was a little nervous. But Craig listened to what I was looking for and then used his extensive vehicle knowledge to

  • Cliff Wojas

Amazing experience overall. Super friendly staff, patient individuals but overall they got me the best offer possible. I highly recommend anyone looking for a car, truck, or van to head over to these fine people. Jeremy and Ryan from the

  • Taylor Wilson

I had an amazing experience thanks to Colton and Ryan at Car Loft Kingston! The customer service was outstanding, your friendly and caring approch made the process very easy for me. They went above and beyond to find a vehicle within my

  • Bev Swayze

My experience with Carloft Kingston was amazing. Adam took care of me and got me exactly what I wanted in a vehicle. The staff are very kind. I would highly recommend anyone looking to buy a used vehicle, this is definitely the place to

  • Mitchell Noonan

Ryan Caron was a pleasure to work with. My wife and I were in the market for a more family-oriented vehicle now that we are expecting our first child and he was extremely attentive to our needs and expectations. We traded in our Jeep

  • Rebecca Lander

My experience with Carloft was great. Colton was super helpful and very pleasant to deal with. I hadn't been planning to buy a car, but I ended up needing one and my experience with Carloft and Colton made it very easy and pleasant.

  • Sasha Hibbard

I was in need of a truck and Craig from the kingston location went and had one shipped from Ottawa just to suit my needs he went over and beyond what any salesman would do thanks Craig and Ryan you guys are amazing Patrick Mcginnis

  • jesse

Bought a Ford with Craig and Ryan, both wonderful! They made the process smooth, worked on a tight schedule and honestly cared that I drove away with a vehicle I'm happy with. Thank you for excellent service. 10/10 do recommend

  • Jason Carr

Had an absolutely amazing experience. Just purchased a new to me Dodge Ram. Alex was great to deal with. I have always dreaded vehicle shopping, but Alex made it a great experience. I will definitely deal with carloft again.

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