I had no hot water, and Jon and Davion came to look at my hot water heater. I received a phone call from their office telling me the techs were on the way. There was something out of the norm about the prior hot water heater installation, and both took the time to go into my attic to check it out and explain to me. Instead of just saying the heater needed to be replaced, Jon took the time to diagnose the complication and quoted me a price to fix the heater. Since it was 12 years old, I opted to replace the heater. The techs stayed at my home, contacted the office, and a new heater was promptly delivered. The installation took about 1.5 hours. I was impressed with the professionalism of the techs and impressed that the first option was to try repair the heater and not to sell me a new hot water heater (unlike other contractors).

Not sure if the other reviews were bought or auto-generated but I am a local guide lvl 8 (legit). I called and was not told anything about a visit charge. They came took a look, touched the toilet for literally 1 sec, and said: this would cost $600 to unclog!!! I don't have $600 bucks lying around. They whipped out the digital payment ipad and asked for my credit card: "It's gonna be $99 visit charge SIR." I was shocked. Nobody told me about a visit charge. They literally did nothing but still asked for money. Where do I get a job like that? Just go knocking on people's doors, touch their toilet for 1 sec and get $99? I'd be making six figures every month! Avoid at all costs, very expensive and don't care about customers at all.

Cayden is an wonderful technician! Patient and thorough when explaining possible deficiencies and concerns. Explained step of the tune up process as well and made certain I understood the capacity and capabilities of plumbing my home has. I will request him time I need plumbing done. Thank you for your excellent work Cayden H.!

People were always right on time. Employees worked together, always and made us feel confident in their work. Communication between themselves was always respectful, and they seemed happy. Main office communicated well with us also and did what they said they would do when they said they would do it!

I strongly endorse Brad from Carlos & Sons Plumbing & Electrical. I acquired a house last year and encountered issues with my toilet and water heater systems. Brad was swift to respond, assess, and talk over my choices, and then promptly rectified or substituted the problematic items.

Nick and Doug removed my 20+ year old gas water heater, removed and reinstalled my recirculation pump on our new, heat-pump, electric water heater. They were worked and left the area as neat as they found it. I would endorse them without hesitation.

We needed a pressure reducer/regulator replaced. The lads who arrived to do the project were professional, knowledgeable and They had to do some laborious task and did it without complaint. We will use them for any plumbing issues in the future.

There was a cancellation so they got to me a few hours earlier and the repairman was great! Kept me updated with what he was doing and did he could to keep it the least expensive he could which he did. endorse working with Maleek anytime!

Eugene showed up on time and was so professional and This was a second opinion- and we were glad with the price and how promptly he was able to repair our garbage disposal. We will absolutely endorse them and use them again in the future!

Josh was awesome! He was professional and he kept me updated throughout his visit so there were not any surprises! Also, when booking the appointment, it was easy and timely and my work rep even got here sooner than expected. Thank you!

Dave helped to explain and solve a complication that we have had for years. He spent time cleaning our drain and made sure the issue was completely resolved. He was on time, polite, professional and above all knowledgeable.

The lady at office was and helpful. We had to get a gas line and our gas range hooked up. Caleb Davila arrived to provide those services, he was professional good attitude. Caleb made sure to answer all our questions.

Jase the owner has been my family’s personal plumber for years quality,service, and price can’t beat it. I just renovated my building and used for plumbing and HVAC. endorse these guys.

John is like having your best friend take care of your plumbing issues. So glad I called these plumbers. No reason to call any other company for plumbing service in Dallas.

Wasn’t supposed to be there til 3 and was there at 2 courteous and knew what he was doing! He will be my #1 call next time I have an issue! Very reasonable priced

From the estimate to the water heater replacement the whole process with smoothly. No surprise charges and the install looks great. Staff was and informative

Aurelia is a polite, knowledgeable young man. He was a pleasure to job with and I would welcome his professionalism if I need future service. Thank you

Pete was our technician. He was professional, knowledgable, and put in extra effort to make things right. Would trust him to come back out if needed.

Had a water heater pipe leak. Bennett arrived early. He did a excellent work troubleshooting the issue and fixed it. Was responsive and painless.

The work Tech, Andy Wise is courteous, supportive and listened to us. He was attentive to our issue and on the ball. He needs a raise.

quick work and found the issue, will be able to fix with a friends help. Let me know where my septic was located also, thanks so much!

The employee was amazing. nice he took the time to explain me the process. He also answered all my questions. I love his work

Dealt with Dillon, he was great! Was able to get me in He was professional and charged a fair price. Will use them again.