DO NOT USE CHASE BANK and this branch is the WORST. I opened a private client account, which requires a large sum of money. I placed my money in this account to get the 2 k bonus. I could never get ahold of my private banker, Johnny...countless emails unanswered. Six months have passed and now I would like to use this money to pay for my taxes. Well I am two hours in and no one can get my money to me. Cashiers check was too large, computer system not working, wire transfer sent back.... Seriously, one excuse after another and all met with little care for how frustrating it is. And this is how they treat a private client, so imagine just being a client! So if you enjoy having large sums of money in an account and not being able to ever withdraw it with the worst customer service ever, then Chase is for you. Otherwise, run to Wells Fargo or any other credit union who hires competent people who actually care about your banking experience.

This review concerns one of the financial advisers, Melissa Moreno. I am very satisfied with chase online banking and the services they provide, but I feel the need to review my experiences with her. I approached chase for financial advice and was sent to her. I had already done research on several stocks I was interested in and showed her the list. She offered some limited advice on which ones were preferable, and a few moments later placed the order. I thanked her, and that was that. Until I got the bill. About 12% of the money I had invested went to her in fees. I called to demand an explanation, and she laughed at my ignorance. Do not trust this woman. She is there to steal your money. You will get far better advice from online forums.

Only used the drive thru and atms at this branch. Branch seems well maintained and clean

Friendly and helpful bankers, tellers are quick and efficient

Never got my $600 after open checking and savings here

Tellers are very patient and friendly

Bank not open— update your hours

Great people, Great service.