Tricky buying a bike you can't sit on but these guys were super helpful even though I became a bit of a needy customer with sizing. The bike is even better than I expected. I have always like the commencal brand and wanted one and the experience and the product are as good as I could have expected.

The bike is great, but more importantly the staff are amazing! Purchased online, I had some fiddly requests to change order details a couple oftimes, and they were dealt with swiftly with excellent manners and patience. Special thanks to Yann who looked after all that for me.

Since I bought my META TR and a few items over last couple of years, the customer service at Commencal Sydney has been 10/10. Missing cable routing plug arrived 24 hours after I contacted them. All my questions are answered quickly. Can't ask for more. Big shout out to Yann!

Had a Great experience shopping for my daughters new bike. Matthieu was incredible to deal with and made the bike personalized for her with a sweet wrap. The commencal range offers great value for money with nice parts to spec for each model

I bought a rockshox reverb axs with rockshox riverb axs shifter (left side) the price is same in pushys website's when i receive the item doesn't come with proper box. And little bit of scratch at the bottom of the dropper post. The shifter

If you are looking at purchasing a new mountain bike with incredible customer service and a fantastic showroom then look no further. I can’t recommend this brand and its staff more highly. This is not an online brand like many might think

Absolutely awesome store, with very helpful and accommodating staff. Was having some problems sourcing a bike from another brand, bike kept getting delayed and the last straw was they said it was gonna be an extra 3 months after already

Matt and Kim who run Commensal in Sydney are really genuine guys that manage an excellent brand. They have the MTB spirit and - I’m my experience - look after everyone, young and not so young, pro and beginner.

The team at commensal Australia have amazing knowledge about all of their products, the showroom is great and worth a visit with plenty of bikes on display and the friendly atmosphere is very welcoming.

One of the best bike retailers in Australia, if not the world. Super service, always nice and friendly staff. Quality products and good stock availability if you want it today.

Customer service is really quick at responding back to you and the staff are really helpful. I’ve got a Commencal DH & DJ bike and I can’t say a bad thing about the bikes.

Purchased a Commencal Clash from Yann. Fantastic customer service and fantastic product. I know I will be back for the next one.

Split a pedal on my Meta HT - let them know and they sent me a new set of pedals (upgrades) straight away. No questions asked.

Very drawn out and slow warranty process. The dropper post on the bike I bough malfunctioned within the first month of

Amazing service every time we have purchased bikes. So welcoming, helpful and very knowledgeable.

Great store. Great friendly, helpful service. Super stoked with my purchase.

Good fast responses to online questions. Staff in store very helpful.

Awesome service.. Rad people!!! Yewwww!!!