Don’t get the name confused with the great ppl across the street. Manager was one of the most rudest people I’ve ever met. I rented a uhaul through the app. It gave me a gate code to access the property. However when I attempted to leave the gate would not accept my code. After calling number on the sign and uhaul a number of times for help. 3 hours went by of being trapped. I had to call the fire department to let me out. When I returned the truck the next day. The manager told me I had improperly rented the truck. I was like Huh. He raised his voice at me. Told me I’m wrong. and huffed away. I hope the city fines the sh$t out of this location. Picked the wrong person to disrespect. What goes around comes around. Maybe he should take a basic course of customer service.

Attempted to rent a trailer from them on short notice. U-Haul said they had one in stock. I called to reserve it over the phone, and was told I had to get there in 15 min if I wanted it by an incredibly rude man. It was noon, and online their hours were posted until 1 pm. They must not need the business. I did not rent one from them.

the front electronic gate has been broken and wide open for a week. they said a uhaul broke it but when i looked at it it looks like someone used a prybar to pull it open. either way its been wide open for a week and they say they’re still waiting on estimates for a fix. Not acceptable...

I came in this facility this afternoon and the gentleman who assisted me was very polite, friendly, and patient when I had issues with my debit card. (I had added the wrong zip code.) It was a pleasure!

Ordered a U-Haul trailer from them several weeks back. They were very quick to respond to a message I left. Super professional and they were helpful to hook up the trailer to our truck! Thanks!

I had a great experience the guy there is very nice ,when I was there my personal car actually wouldn't start and he stayed past closing time to help me start it back up.

Great communication, Smooth transaction. Clean and reliable U-Haul.

Great deals besides they went out $5 on pick 5

Wonderful people to deal with real friendly

The new guy there is awesome

Quick and wonderful service

Great service

Meh.

Kool