Public Storage

621 reviews

450 McNally Dr, Nashville, TN 37211

www.publicstorage.com

+16156495469

About

Public Storage is a Self-storage facility located at 450 McNally Dr, Nashville, TN 37211. It has received 621 reviews with an average rating of 4.9 stars.

Photos

Hours

Monday9:30AM-6PM
Tuesday9:30AM-6PM
Wednesday9:30AM-5PM
Thursday9:30AM-5PM
Friday9:30AM-6PM
Saturday9:30AM-6PM
Sunday9:30AM-6PM

F.A.Q

Frequently Asked Questions

  • The address of Public Storage: 450 McNally Dr, Nashville, TN 37211

  • Public Storage has 4.9 stars from 621 reviews

  • Self-storage facility

  • "This is a wast of my time I got a ride here so I could place some of my belongings in storage and for you guys to be open from 9:30-6pm why is there no one here I'm in my third trimester what was the point in coming down here to give y'all my storage money if y'all not doing y'all job a car even one of your clients pulled up he said he was trying to return a key for the horrible service he's delt with"

    "I was very pleased with my experience at this Public Storage"

    "As difficult of a situation it was moving, I am very grateful for Miss Tree! She made getting into my storage a very exquisite experience! Sometimes you just never know how someone will impact your life! Thanks Public Storage, and especially thanks for it being the expertise of Miss Tree! You're a Rockstar ⭐ …"

    "Mrs Tree has very good customer service and I was treated with respect and dignity even though I was a little late with my arrival time she stop her lunch and assist me and for that I am very grateful"

    "I had the best experience with a wonderful lady named Tree! The storage unit had charged me for the month I was leaving and she ended up cancelling the payment all together when she found out I was moving out"

Reviews

  • zyane lillard

This is a wast of my time I got a ride here so I could place some of my belongings in storage and for you guys to be open from 9:30-6pm why is there no one here I'm in my third trimester what was the point in coming down here to give y'all my storage money if y'all not doing y'all job a car even one of your clients pulled up he said he was trying to return a key for the horrible service he's delt with. that said it all for me.

  • Timothy McInturff

I was very pleased with my experience at this Public Storage. Nikki was extremely accommodating and went above and beyond to assist my family with our big move. She put our storage units close together to make our move easier. On top of all this, she has a lovely personality and is a joy to be around. Thanks Nikki!

  • CadLac “Balln4Billions2020” TrackMastersInc

As difficult of a situation it was moving, I am very grateful for Miss Tree! She made getting into my storage a very exquisite experience! Sometimes you just never know how someone will impact your life! Thanks Public Storage, and especially thanks for it being the expertise of Miss Tree! You're a Rockstar ⭐ …

  • Bridgett Moore

Mrs Tree has very good customer service and I was treated with respect and dignity even though I was a little late with my arrival time she stop her lunch and assist me and for that I am very grateful. Had a pleasant conversation and experience with her and she made me feel that my service was appreciated

  • Aspasia

I had the best experience with a wonderful lady named Tree! The storage unit had charged me for the month I was leaving and she ended up cancelling the payment all together when she found out I was moving out. She was the sweetest and I would 100% recommend this facility because of her! Thanks Tree!

  • Nikki Christie

Tree was so helpful to me and my wife. She help us get a unit and downloaded the app to make it easy for us to get in and out of unit. She definitely went beyond and out to get us what we needed and help with the account for the app. I was very thankful for the help she gives. You rock

  • Big Dripp Vending

Tree went above and beyond with her customer service! The best part of it all She was very knowledgeable with the units and pricing that was provided to me.She made sure that my unit wasn’t too big or too small! Keep up the good work! THANKS TREE YOUR AWESOME …

  • Bob Esparza House

Tree the office associate is awesome. She addressed my concerns, came up with a plan and within just a short amount of time all was resolved. Tree is kind, efficient, and ready to assist in any way she can! I highly recommend this location of Public Storage.

  • Ciyeva Lafaye

Nikki is such a doll! I just came in to store some stuff, and ended up meeting the nicest lady ever lol. She was so fun to talk to during the sign up process. I’ve been stressed out moving and stuff, but she was sunshine on a rainy day. She

  • Carvis Morton Sr.

Hi, my name is Carvis, and I just want to tell my story about Public Storage and the superb service I received. I was looking for somewhere to store my belongings since I broke up with my girlfriend. I figured I only needed a little bit of

  • Matt king

Nikki (Property Manager) has always answered my calls and I never had to leave a message. She has been extremely courteous and helpful with all my request. I have served as a National Sales Manager for several large LED lighting company's

  • Eric Brock

Resha, the branch manager, is awesome! She was very helpful and her customer service is excellent. Also, a big shout-out to district manager Jacob Proffit for greatly helping me during a very difficult time. Many thanks to both of you!

  • James Mcfadden

Nikki has been extremely helpful throughout my entire storing experience. I will happily recommend public storage to anybody needing storage services. She is beyond personable and will take great care of you every step of the way!

  • Cardale Casey

Tree!!! has been wonderful!!! The staff has been exceptionally helpful every time I have needed any help or had any question. Tree have been so nice and patient! I HIGHLY recommend using this facility for your storage needs! More

  • Matt Hamilton

Ms. Tree made this process so easy and stress free. She is so helpful and had great advice. Storage facility is only five miles from my house and the unit was as promised. Definitely made the right choice! And tree is the best!!!

  • Annie Wildgen

Amazing storage facility. Tree is one of the employees there and has been so kind and helpful ever since I started renting. I’ve visited early mornings and in the evenings and it always feels safe. Highly recommend this location!

  • Avery Jankowski

Tree (manager at the McNally Drive location) was INCREDIBLE. I talked to her her multiple times on the phone before coming in and she was super helpful, and was great during the checkin process. Would highly recommend!

  • John Crawford

Tree was so helpful and patient with me. I suppose to had been at the office at 2 she called me and made sure I was still coming got there and she was more helpful and polite. Definitely recommend storage.

  • Jae Wimberly

I came by having some concerns on renting a unit and I’m very pleased to have talk to Tree. She had just about every answer to my questions. She very professional and I love her personality. Go Tree go

  • Karisa McDaniel

Tree was OUTSTANDING! Phenomenal customer service, detail oriented and went over and beyond un taking care of my needs. I thank GOD for her! Please utilize this organization and ask for TREE!!!

  • Kela Allen

Tree was very helpful, and patient. This was my first time renting a storage unit so I was lost, but she was very supportive and understanding she took things slow and showed me what was what.

  • Billy mason

Tree was so helpful. I had forgotten my unit number and gate code and she was helpful getting me that information and also back into the app. She such a sweetheart. Tree you rock.

  • LaMarkcus Kelly

Seriously the best customer service lady ever I meet today. Ms. Tree you do a great job at handling customers with such professionalism. You can and will help that company grow.

  • Alanna Kizzie

Tree gave me outstanding services when picking out a storage unit for my kids and I. She explained the different storages and which one would best for us. Great customer service

  • JaMauri Logan

Tree is so kind and helpful. No matter how many questions I had she definitely find an answer for me. She made my process easy and fast. Thanks to Tree for the professional

  • Michelle Williams

I’ve had storage at this location for over 10 years, Tree has always been extremely helpful and always pleasant! Thanks for all the years of keeping my belongings safe!

  • Kendall Sanders

Came by to ask question and get quotes on a storage. Tree was so polite and answer every question could think of. I am definitely going to rent now. Tree you rock

  • Dominique Grant

Tree is an amazing customer service rep! She is always respectful and understanding and i’m always appreciative of her help!! Thanks for all that you do!

  • justine ramos

Tree is always a big help when I come in and ask questions. I have used other locations before but this is one the best because of the customer service

  • Deborah Northington

Ms. Tree was so very nice, polite, and courteous and took good care of my daughter and I in a timely manner. Please give her a raise! She is a keeper!

  • Terry Hoskins

Tree gave me the best costumer service. She is very helpful and always smiling. Thank you Tree for your services and continue to shine your light.

  • Slim Moon

Tree (spelling?) has been amazing, she was great when I signed up and very helpful when I had problems with the gate code and when I lost my keys.

  • NavyJetTech (Cal)

I just updated my review. They are efficient and I was able to change my credit card number with them quickly. They check the locks every day.

  • Charles Richardson

Tree...was extremely helpful with my move in and helped with EVERYTHING I NEED .. THANKS TREE !!!! ONE MORE THING THANKS TREE !!!

  • James Wright

The clerk(Tree) was so sweet and nice and I will refer many more people to that location. Thanks for the wonderful service.

  • key jones

Property Manager was very helpful with finding me a unit that fit my needs and answered all my questions about the unit .

  • Gadget

Tree was very helpful and she didn't complain nor get mad about my questions. She actually took the time to help me out

  • Veronica Hassler

Tree has always been good about helping with whatever issues we've had and goes above and beyond.

  • Denise Anderson

Tree was very friendly and helpful and the process was so easy!

  • corisa lewis

I had a great move in experience. Tree was very helpful

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