been going to this store for a long while, even before they were in their current location, i am greatly disappointed with the service ive received now in the last two weeks. #1. took my alienware gaming comp to them to replace the hard drive that had died, they put in what i thought was a higher (500GB) hard drive, but, when i got home, put in all the drivers and software associated with my comp, i checked the rating and it was lower than before the old hard drive, they apparently gave me a slower hard drive, now all the work ive done will have to be erased and they'll have to install a faster hard drive. #2. took a Linux system, that they said they can work on which is from a video arcade game, when i brought the system to them it was complete,(video card mother board hard drive etc), after 3 days, they told me they could not fix the system due to it being very specific on what was needed to repair it, when i returned to pick it up, the original video card was missing,when i inquired about the video card missing they started accusing me of taking the video card, why would i take the video card when they need it to find a suitable match to replace it? when they misplace items associated with the system you bring, rather than go hunt it down and apologies to the customer for losing said items, they'll accuse you of stealing it and will not make any effort to find the missing items and stand there and look at you like your an idiot and your wasting their time. You are better off taking your chances with the big chain computer companies that do repairs than with discount electronics, your time, money, and sanity will not go to waste with the other companies. rather than return the money i spent on the so-called new/refurbished video card that they put in it. they gave me an in store credit because their so-called policy is "no refunds", i will go back, spend my store credit on things i know will work with my systems and not return, ive had enough of their shady dealings and accusations.

I have become a regular at the Southside store. I used to go to the 410 store with regularity but found that people didn't take the time I needed for my needs. I was also getting upsold on stuff I clearly didn't need. I visited the Southside store when I was in the vicinity and discovered people who were willing to take the time and attention with me. I am not high maintenance by any measure, it is that I work with computers but do not have a machine understanding of the beasts. April, Lou, and Luis have been very helpful taming my machine and it has made me a convert. I would rather travel across the city to visit these folks any day. It isn't like there isn't upselling at the Southside store. Its just that it is machine and application appropriate. April is particularly good at that. Lou and Luis are outstanding at making you feel like you aren't with salespeople, rather with friends who will steer you the right direction. Oh, by the way, I have found that their computer repair service has been outstanding. Prompt, efficient and friendly service at a decent price point. You can't beat it. I think if anybody isn't satisfied with this place and April and her hard working cohorts, I will tell you its because they probably aren't into service with a smile. I am so glad they are in town and will continue to cross the city for some of the best service, and at times technological handholding, in the city.

...had been a long time customer. the other day, though, i was in to ask a quick question and pick up a few laptop parts. i waited a couple of minutes while the two ladies (employees) were done speaking. in an attempt to lighten the mood, i asked them if they wanted to hear a joke. one said ok. at the end of the joke the other (wearing black prescribed glasses) told me in a rude tone that if i had known that a friend of her friend had recently been killed on a motorcycle, i wouldn't be cracking jokes. i answered, "i obviously would not have, HAD I KNOWN" i apologized anyway but was to uncomfortable to stay and continue my business. the young lady who said she was the store manager could have used more tact so i consider her to be inexperienced. too bad, my computer business is doing a little better lately. i'll just think i'll go elsewhere for my pc needs.

I went into the store looking at replacing my computer speakers. Even though the 2 employees were already talking to customers, they acknowledged me and informed me they would help me as soon as they were done. I was checking out the display speakers when Lou approached me and started assisting me. She was very knowledgeable and helpful in helping me decide which speakers to get. I was originally planning on purchasing a $39 pair, but after talking to Lou and showing me the different features through out their selection, i ended up purchasing a $70 pair of speakers. When I went up to pay, Alex offered to test the speakers for me since they were not on display. After testing them out, i was blown away by the sound. I'll definitely return to this store for my future purchases. Thank you Lou and Alex!

I been shopping at Discount Electronics for a good while an every time i go in I always fine what i'm looking for, this past time i went and it saved me a trip i called the store an spoke to Lu I asked her if the store had a certain charger for a laptop which she said yes, but to be on the safe she told me to bring in my laptop so that it saves me the trip an also to make sure it works well with my laptop so as she instructed i took my laptop she found the charger i was looking for an BINGO!!!!! it work i was glad i found the charger i needed for a reasonable price, I've already recommended Discount Electronics SW military location to several friends an they like it to, ill always take my business there......

I stopped by this location since I was in town at the time running errands. They were super busy and had at least three sales associates helping customers...I just stopped to get a microSD card for my cell phone and was browsing around and grabbed a pair of awesome green colored ear phones and was looking at a camera pen on display when April asked me how I was doing and asked about my holidays. I have always found her to be extremely polite and helpful and she was kind enough to show me the camera pen and I decided to purchase it. I spent about $60 that day and if it wasn't for April I might not have spent that much...Thanks Again PC OUTLET!!! This customer was extremely satisfied!!!

These guys are some life savers. I'm a graphic designer and my computer just crashed on me out of nowhere and I had a project due in two days. I didn't know what the problem was so I brought it here I told the guy that my pc just stopped working and ask would they be able to help me. A guy named Marc was very helpful he told I would have it the next day and not to worry.... sure enough he was true to his word... I got to finish the job in time for my client. I would recommend this location to anybody

My laptop was overheating and, after paying 80 dollars at BestBuy for an assessment, I was told I had to replace my graphics card--costing around 300 dollars. I'm glad I went to Discount Electronics first, because with just a 6 dollars compressed air can, I found out that the overheating was being caused by a huge amount of dust. Well, after saving 300 bucks, I had to come online to provide a positive review of the store. Definitively, I recommend Discount Electronics (well, at least this location).

I went in today (2/18/13)to purchase an auxiliary cable,when i asked the cashier (the one wearing black prescription glasses) a simple question about the mic included and cable, she answered very rudely,"thats all we have its only a mic and its just an option,u dont need to use it"! she really tried to make me sound stupid, i dont know what her problem was, maybe she just needs to get laid. but thanks to her you just lost a customer.i have always gone there for all my computer needs.but never again.

Dell computer wouldn't power up. Went to see Discount Electronics and when I walked in the door, Luis Rodriguez asked me what the problem was. I explained and he took my tower and set it up at his test desk and went to work. He concluded the power supply was defective, replaced it and I was on my way in less than 20 minutes. I was truly amazed and delighted with the service and price. I will recommend Discount Electronics to anyone needing PC help. Thanks Luis...

Organized store. Good prices. Nice selection. I just went for the first time and found a 30-piece electronics precision tool for $10. They have a whole galaxy of adapters for computers and mobile devices. Friendly and helpful customer service. As an electronic repair hobbyist and all around technology enthusiast, I am definitely going to be a repeat customer. I found things that I typically have to order online or drive 15 or more miles to the north side to find.

We are repeat customers of PC Outlet and have found them very helpful. We were helped by Alex, who was able to spot the problem with our computer immediately and fix it just like that! He took the time to explain what the problem was without making us feel dumb even though it was so obvious! He also was helpful with a cell phone accessory helping us to even install it before we left to make sure we had no problems. GREAT GUY! GREAT PLACE!

The other day I walked into PC outlet on 410 due to a cracked screen, among other things, on my brand new laptop. If you know me, I am technologically impaired and upon entering the store I was immediately greeted by the store manager ,Nicole, who explained to me in detail on the process of restoring my laptop. She also gave me helpful tips on how to maintain the health of my PC. I would definitely recommend this store to all my friends.

This was the second time I did business with this store and both times the staff was very helpful. This recent time I went into the store to ask about Microsoft XP becoming obsolete and what my options were. I decide it was better for me to purchase a new computer and Lou was very helpful with helping me pick one that would meet my needs. I an very happy with my purchase and in the future will go back to do business with this store.

I had the best experience buying a computer I could ever have. Lou was very knowledgeable and even helped me get the right video card to run HDMI out with an extra gig of RAM. I was able to get every part and accessory that I needed. She was so helpful even though the store was packed! I love this store, its like Fry's but you get that personal feel and the same quality components at discounted price :) Thank you Lou!

My experience at the south side store was very pleasant-the young lady that assisted me (Lou) was very pleasant and helpful-Lou made my experience in purchasing a tower/modem easy-she assisted me in every endeavor to make sure that I purchased the right product-all I can say is that Lou should be commended for her professional attitude and efforts that she gives to her customers-thanks Lou for your help....

James (410) was of great help configuring my sales rep's computer. The process was taking hours trying to talk my non-computer savvy rep through the steps; James was able to get everything running smoothly in a half hour. He was friendly & professional and very knowledgeable. I even picked up a few tips from him - and I'm an IT professional myself!

Awesome place, awesome service. Lou was extremely friendly & helpful & it was so nice to find someone who knows their business. She upgraded my computer's ram from 516 mb to 2 gig in approximately 20 minutes & had it up & running. I will definitely be a return customer as needed. I would rate her service 5+ stars.

I've been in a few time already, and every time I always get great service. I went in for a security camera, I know they don't have an abundance of cameras to choose from, but that not why I came here. I choose PC Outlet because they have the best prices in town. Overall PC Outlet is like me, cheap and easy.

I have been going to PC Outlet since they opened on the south-side of San Antonio. I have never had a bad experience at this location. The staff is always friendly and helpful. Today, Nicole, helped me exchange a 2 GB DDR2 Memory card. She was very courteous. Thanks!

This place is a joke! Had my PS4 for a month and never touched it to fix it. Very unprofessional when I spoke to the tech FINALLY about it. Took it to ubreakifix and they fix it within 4 hrs and the customer service was great!!

Every problem we have with our damn computers the guys at PC OUTLET figure out it with great ease and always no matter what makes us laugh and feel like family. I love this store. And Marc was great help with everything.

I've purcahsed several computers from PC Outlet and ever time i've gotten my monies worth. It is very afforable and the support and warranties are excellent. Nicole is very attentive and was very helpful. Great job!!!

Went in looking for a power cable for an old Dell laptop that I own and was assisted by Lou. She was extremely helpful and was very understanding of my needs. Would recommend her to anyone who visits this store.

Went in this week to get some accessories for my laptop. Lou was so nice and knowledgleable, she answered all my questions and helped me locate everything I needed. I would not hesitate to come here again.

Robert doesn't look like Santa Claus but he gifted me with a USB thumb drive and the 'how to...' use it. He is quadruple worth the money I spent on the thumb drive...... Grateful I. Marie C. Senter

I went to PC Outlet to fix my computer, they are really the best people, the lady (Lou) was really big help, the two guys too Luis and Juy, thank you so much and I really appreciate your help.

Staff was friendly and very helpful. Was happy to have Nicole help me.. She has assisted me on the North side store before and I trust her service then so I knew I was in good hands. -Abraham

they sell nothing but cheap china parts and then don't honor the warranty. Will never purchase a thing there again or recommend to ANYONE.

BEWARE WITH THIS PLACE!! THE 2 GUYS ARE DISHONEST & LIARS!! THEY DON'T KNOW NOTHING ABOUT COMPUTERS. PLEASE!!!! BEWARE FOR PC OUTLET.

Just bought a Dell laptop. Fantastic Price and a 1 year warranty. Thanks Lou, I appreciate your help

Brought in my busted laptop for a diagnosis. Worked with Logan who was great. Thanks!

Great costumer service and affordable prices.