First time in the store today. The staff were exceptionally helpful and super friendly! Lots of great products to choose from. I just moved so I needed some things for my new place! It is a little pricey on some things, so I'm glad I had a gift card to use today. …

It's a wonderful place for furniture or anything interior related shopping. It has very fine collection of rugs, crokery sets, dining sets and many more. Even the Interior sets organized for customer experience are just lovely. The ambience

Love the aesthetics and the items!! However, the customer services at Calgary location could be improved for sure. Went there to pick up a store issued gift card and was told the card was no where to be found although they can see the sales

Beautiful store and excellent customer service. Jacinthe helped me order a rug over the phone, and when I called a few weeks later to inquire about changing the pickup date from the warehouse, Jennifer was very helpful and followed by over

This is a warning to anyone that is thinking about purchasing furniture from Crate and Barrel. I purchased a Crate and Barrel dining table a few years ago, trusting that I was purchasing a high quality, durable and safe table that would be

Fantastic customer service. Cathy made out experience fun and educational. We learned about the knifes we wanted to purchase and some tips and tricks on care for them. Cathy was absolutely fantastic and took the time to wrap each knife we

My friend and I were waiting on one of the couches for our parents. While on this couch, a worker came up to us and rudely said that this is a display not a waiting area even though the couches are made to be sat on. She was very rude for

I visited Crate & Barrel at Southcenre Mall today and had a rather disappointing experience regarding their pricing policy. While browsing their shelves, I noticed an items which I wanted to purchase with price tag indicating one amount,

The staff, especially Grace at the Southcentre location, was exceptional. She was knowledgeable of the products and patiently answered my numerous questions. Grace was extremely helpful in guiding me to make the appropriate purchase for

We ordered and paid a deposit on July 3rd, 2022 and have still not received our furniture that was promised to arrive in January 2023. We were told that the remaining balance would be due when the furniture was ready to be picked up. We

Amazing service by Stephanie. I had never had an experience at this place like yesterday. Allow me to explain. I broke a wine glass and needed to replace it. Online, it shows the style has been discontinued and there were only 2 left

Based on how poorly Cathy spoke to me today, I will not be returning. It’s too bad because I’ve spent thousands here and until today I constantly raved about how much I loved Crate & Barrel

Went in today 07-03-2023 looking for pans. The staff followed us around and had security follow us around also. The only person her welcomed us for the cashier. Racism at its finest.

I placed a pickup order through this store and the process was so incredibly seamless, efficient, fast…I would highly, highly recommend. And of course their products are the best.

They allowed me to view and hold the premium knives, so I could determine which ones I liked. I found the salesperson helpful, friendly, and knowledgeable.

Finishing doing the dishes I purchased yesterday, I am writing a review. My mother bought plates, bowls and cutlery set for us from here. There were

Extremely unwelcoming staff and environment if you are young and don’t look like you are going to make a purchase. Very short and rude remarks.

Nice stuff, customer service is aweful. I’ve never once been acknowledged in their store despite spending thousands there.

Loved it. Overwhelming like a kid in the candy store!! Lots of fun. I love everything. Staff very friendly.

This is always a great experience regardless of which Crate and Barrel I've visited.