Our poor Scotty dog had a very traumatizing experience during 1 of his puppy vaccinations. He was screaming in pain and the screaming persisted so long that the Vet had a very lost look on her face. So I took him down, consoled him and let him walk it off. Fast forward a month or 2 and he was back for his next round of shots. For whatever reason they took our Scotty to do the shots without me. While alone he bit the vet tech and was extremely aggressive with Vet. The vet said he was aggressive and that we should be concerned as we have young kids. Keep in mind our puppy was under a year. Like 9 months of something. We ended up paying for an awesome dog trainer who confirmed our thought of fear aggression due to the previous experience. Our Scotty is a model citizen and has never shown aggression since our last visit to Crown Pointe. The whole experience and the fact that the vet tried to blame us and the dog has made me steadfast in sharing this story.

Crown Pointe is not my regular vet but they were able to accommodate me with an emergency appointment for my cat on short notice. They made a thorough exam of my cat and gave me all the possibility of what could be happening. They then prepared an estimate with the tests that could be done with all the prices. I appreciate that they were very transparent with the prices and explained everything in details. They ended up keeping my cat for a few hours. They provided me with a phone call update and a summary of the appointment and care to follow at home in writing. A few days later, they even checked in on my cat to see how she was doing.

Google reviews of Crowne Point Animal Hospital we’re very accurate and I say thanks for people taking the time to write an honest review. Lindsay at the front counter was very friendly and very accommodating to help us with our first appointment with the new puppy and Natasha was very knowledgeable and helpful as the tech to give us guidance on what to expect from the visit etc and Dr Ann was awesome and really took her time with the exam and explained everything during and after including taking time to answer all of our questions. Very happy to have found this veterinary clinic and look forward to future visits. Highly recommended.

Dec.31 our dog was in distress and we called everyone but noone could see her. We drove to Crowne Pointe which is our vet and spoke with an assistant that was leaving the office who said they were closed but we also saw the vet at the door and asked if the assistant could ask her if she could just take a moment as our dog was very sick and maybe she could give us some advice on how to ease her pain or where we could take her. She refused, the time it took for her to talk to the assistant could have helped our dog but she showed zero compassion. Our dog died January 1, 2022.

Such amazing staff! These ladies are empathetic, honest, responsive, and make you feel like family. To Krista, Natasha and Dr.Ann; Thank you. Thank you for taking good care of my Miss Kitty, and for helping me to feel confident in my decisions for her. You truly provided a beautiful experience for us. I will definitely recommend you all to whomever I can, and please know how much I appreciate you all for how I was treated during our time together. You all have big hearts and a love for not only animals, but for people.

Dear Dr. Ann , Natasha & staff of CPAH, Thank you Dr. Ann for your compassion, professionalism and most of all your dedication to our beloved Kitty Greymyss for the past 20 years! the extraordinary care you and your staff provided to her contributed greatly to her longevity and she lived an amazing life! You gave us a sense of peace when it was time to say goodbye to her , she will remain in our hearts forever and we are forever grateful to you & the wonderful staff at Crown Pointe Animal Hospital!

We started visiting Dr. Anne and her team at the start of the pandemic and couldn’t be happier. The team took all the necessary precautions to keep everyone safe while still providing services that exceeded our expectations. The team takes the necessary time to make sure you fully understand results from your pet’s visit and are always prompt to answer our questions. We are so grateful for Crown Pointe and highly recommend them if you’re looking for the best doctors for your fur babies!

My dog has seen three other vets before seeing Dr. Conlon-Kelly. She has been suffering from allergies and was only given the option of taking steroids (Venectly-P), they are so harsh on her body that I refused to give it to her. In one visit with Crown Pointe Animal Hospital, given alternative medication Apis Melifica, her allergies stopped and her hair started growing back. I'll never go anywhere else.

What a wonderful team! Professional, friendly, welcoming, compassionate, caring. They love animals and it shows big time. The level of care our dogs have received over the years is top notch. Dr. Ann will take the time to explain her observations and offer her expert advice so you can make an informed decision on any required treatments. Highly recommend this vet clinic.

I like our vet and they have provided great care and advice. My BIGGEST issue is that every time I call I am reminded that the appointments are 30 mins. And if the appointment goes over 30 mins I am charged a second appointment fee. Will be changing vets due to this policy alone. I hate feeling like I am under a time crunch when speaking to the vet about my dogs care

We wish to express our gratitude for your help in our time of panic and grief, when not even emergency locations could take us. We were not clients of your clinic but the kindness, understanding, empathy and compassion you showed us this February 6 will never be forgotten. Forever thankful you were there to help my heart understand what my brain already knew.

Our experience with Crown Pointe Animal Hospital is Excellent if I could give them a 10 stars I would because they really deserve it staff and Dr Ouellette is the best always caring for pets and available when needed. Thank you very much for Excellent services you're giving to TJ.

Only good comments. I needed attention for my cat, I did not feel like their goal was to take money for nothing, did not felt like they lied to me about the condition of my cat, they went above and beyond medical treatment. Simply are the best. …

Best vet clinic we have taken our dog to. Very friendly staff, accessible, and they really care. Great communications and follow up from staff. Make sure you dont leave not understanding an issue. Very informative, clean and caring

Dr Ann, Natasha and team have been taking care of my cats for over a decade. They have always provided exceptional service and go above and beyond for me and my cats. I trust them implicitly when it comes to their medical advice.

Dr. Nadia was very thorough with her care for our 6 year old labradoodle. Levi is very anxious with new situations. We also take our 3 year old Goldendoodle here too. The staff is very friendly and accommodating.

Crown Point Animal Hospital is absolutely amazing. The staff is beyond caring and do everything in their power to assist you. I am truly so happy that my two dogs are in the best care when they are there.

Great doctors and great staff makes this animal hospital the number one place in Orleans. The prices are slightly higher but we are getting a better service. Lots of parking.

Fantastic vets! They explain everything very thoroughly. All of the staff: vet, vet tech and front desk are amazing and caring! Highly recommend

Best vet clinic in orleans. Super friendly staff and very helpful and intelligent vets. I have taken both cat and dog here and they are great.

The entire staff is amazing. The prices are reasonable. The extra touches go a long distance. They sent a card in the mail when my dog passed.

I absolutely adore the whole team at Crown Pointe. The level of care is like none other I have ever seen at any other veterinarian’s clinic.

The staff was welcoming and knowledgeable. I've heard amazing things about Dr. Ann and was thrilled she took us on as patients.

An excellent crew and vet. They are very busy. Yet you get the information you need to make health decisions about your pet.

Top notch! A+ Best animal hospital in town, we’ve been bringing our cats there for the last 8 years.

Great place. Dedicated caring team! Reasonably priced services with respect to family budget.

Seriously excellent service. Very caring, attentive staff. Highly recommended.

They are not taking new patients but they offered to put us on a waiting list.

Everyone is super friendly and knowledgeable. Whole office is nice and clean.

Dr. Ann, Natasha and Lindsay are the best! Maya loves them ... and so do we.

Lovely, dedicated people. Charlie loves his white coated friends.

Best bet by far I ave experienced...knowledgeable staff, friendly

Dr Anne!!! And the staff, just wow, I feel like they're family.

Wonderful vet clinic. Staff are great andcwectrust their care

True care for pets. Fantastic and friendly staff.

Awesome vet, they offer awesome service!

Kind staff with traditional approach.

Very professional and friendly staff

Very friendly caring staff!

They are great with my Luna

Great doctor and staff!

Great vet and friendly

Good vet