Worst place to work!!!!! beware of this place. The staff name Kayla and the manager name Pooja is very rude! They make fun of temporary staff and harass me at front desk. They will post a shift then tell you yo do sterilization and cleaning for the whole day because dentist have his own assistant to assist. Question? Why the position was created when clinic already their favourite people to work with them. Let me remind one thing, that they know very well, that sterilization is the part of assisting (level 2) not the whole job. There are different name for the position that do it which is known as “floater” I didn't graduate to do only sterilization in an office for whole day and cleaning preparing room. This office wasted my day, I would have picked up another office instead of coming here. Plus I travelled for 1.5 hour for the work (one way) and after 10 mins they told me to leave. Also they told me that we are paying you good, so it doesn’t matter what you are doing Being level 2 assistant from 8 years i know my duties very well and assistant deserves respect at work as well. You could have simply post about floater why scam temp assistant plus when i was clearing my doubts you started harassing me.

Integrity, compassion, respect. Dr. Shankman’s commitment to the care and well being of his patients, combined with a high level of professional experience and knowledge, resulted in a positive experience during my recent visit. During my visit, Dr. Shankman ensured that my well being was his primary consideration, while undertaking the procedures I was scheduled to receive. His expertise, skill, and competence in his professional practice, was evident throughout my dental procedure. Dr. Shankman is intuitive in his approach, and provided comfort and assurance as needed. You will feel confident in the service Dr. Shankman provides. His sense of humor and lightheartedness is disarming for all, and a culture of kindness is felt within the Dundas office. Dr. Shankman worked seamlessly with his capable assistant to complete the work with precision, a sense of craftsmanship, diligence and care. An outstanding professional in his industry. Thank you Dr. Shankman and the staff at Dundas Valley Family Dentistry.

My family have been patients of Dr Shankman's for years, but my dad had been negligent with his recent dental visits . Unfortunately he ended up with some serious dental issues, and I took him back to see Dr Shankman. The care that my dad received was outstanding , from the initial consultation to the final visit ... 6 appointments later! Dad had several extractions and many teeth repaired over the course of 3 months. Dr Shankman took the time to explain everything and showed me the progress he was making each visit, and he personally followed up to see how my dad was doing. He is a very kind and skilled dentist , we could not be more impressed by him. When a patient leaves a dental office with a smile on his face, after having a tooth extracted , you know you have an excellent Dentist. - Thank you Dr Shankman !

This was by far the best dental experience I've ever had! Staff were polite, warm and welcoming from the moment I walked in. They guided me throughout the whole process and were very kind and respectful. They tailored their services to my needs. I especially appreciated Dr. Shankman’s work. I used to be very scared of dental offices, Dr. Shankman took my anxiety away. He is very down to earth, friendly yet very professional. He listened to me carefully and explained everything he was going to do. He proved to be an excellent professional. I would recommend Dr. Shankman and his clinic to anyone who's looking for a very skilled and caring dentist. Thank you Dr. Shankman for helping me smile again! You cannot imagine how much you've changed my life for the better.

Repeatedly, the BEST dental care services I’ve ever experienced. Ismeta, the hygienist, is thorough and gentle with sensitive teeth. Dr. Mark Shankman, is a talented dentist. He is efficient, keeps up with new developments in his field, and is kind and generous to his staff and clientele. There is friendly and upbeat atmosphere in his office. Dundas Dentistry is baby/and new mom friendly. I’ve had work done on my teeth while my infant has snuggled on my chest. A few years back I had a crown that turned out to be a little “off” in its colour. Dr. Shankman had it immediately redone with no cost to me. Hands down, the best dental experiences my husband and I have ever had and we are, or rather, were, dental-care phobics.

I believe the Dundas Valley Dentistry is a great place. I recently had my wisdom teeth removed and the dentist did a good job removing my teeth without hurting me whatsoever. He is friendly and also explain what I would feel at the beginning; a push on your teeth and that it shouldn’t hurt. He also explained what I should do afterwards. The hygienists are very friendly and does a good job at cleaning your teeth. The office also makes you feel at home. Overall, this is why I highly recommend Dundas Valley Dentistry.

Looking for a new dentist? Look no further. After my beloved dentist retired I endured a few years of awful dentistry (from odd workplace behaviour to sub-par treatment) before finding Dr. Shankman and his amazing team. They were able to correct previous work that was done and replace two crowns. I cannot tell you how many compliments I get on my smile and it truly is thanks to this team. Everyone in the office is welcoming, friendly and genuine and skilled - they always go above and beyond.

Had so many issues with billing (took 3 weeks to sort it out), there is no free parking for patients, and even the hygienist told me the dentist is too busy to see all of his patients (shoutout to the hygienist for their honesty). Tried to sell me on everything that I don’t actually need, (Invisalign, TMJ, night-guard…) I felt like they just wanted to bill my insurance. Yes the location is convenient for me, but I will be looking for a different dental office in Dundas/west Hamilton.

Came here today for the first time with my 4yr old after being seen by 2 previous dentists and no resolution/treatment. The office staff were polite and friendly and I was pleasantly surprised when the dentist himself greeted me in the waiting room. He was very patient and took time with my son. He explained very well to him what would be happening. It was by far the best experience. I intend to take all my kids there. I would highly recommend this office.

So I had made a appointment for myself and daughter to get my teeth cleaned and it was canceled so I made another one and it too get canceled. The reason behind this was they said that the equipment was too costly and that he not accepting ODDP anymore.which is what I am on .I find that pretty rude and disgusting on the part of the dentist. All he had to do was tell the truth but clearly they're to lie.i hope in the future he loses lots of client's.

Dr. Shankman has been our dentist since we arrived in Dundas seven years ago. Both of us feel like we get excellent care from Mark and we are impressed with his efficiency and his expertise. Recently, I had new crowns done on my front teeth and I am delighted with the result. We go regularly for checkups and to get our teeth cleaned and feel very pleased with his staff. Mac and I heartily recommend Dundas Valley Dentistry. Kathy Lougheed

Just in for a routine cleaning and some questions for Dr. Mark. As always, a great visit. The best dental care team around, hands down! Quick, efficient, thorough, professional and everyone is friendly and seem genuinely happy to be there to help their patients. The added Covid measures were comforting as well. See you next cleaning - hopefully the extra measures won’t be necessary anymore by then!

Used to be a great place to go to. Now your calls don't get returned, your appointments get cancelled or the dentist has already left by your appointment time. Beyond frustrated. Update: ** waiting for a reschedule ** not only did the office call me back to apologize, but the dentist reached out himself as well. Giving 1 more chance as life does happen sometimes, and he used to be awesome.

Dr. Shankman has always provided the best service and reassurance possible. I've been using Dundas valley dentistry for years and I always feel welcome and comfortable. The staff are also amazing and welcoming. I have zero hesitation about reffering anyone I know, especially if they fear the dentist. (I use to be that person) keep up the 5 star service!!!!

I have extremely sensitive teeth and had a cleaning by Camille (dental hygienist) done today. She was extremely professional and kind. I could barely make it though a thorough cleaning by my last dentists office and I am extremely happy I have migrated to Dr. Shankman's practice! My mouth feels amazing. The medical secretaries we very nice as well.

I highly recommend Dr. Shankman at Dundas Valley Dentistry.He is very gentle and I have NEVER had any pain. Their hygienist is very thorough and gentle. The staff at the front desk are very welcoming. I have ALWAYS had a pleasant visit. The gals at the front desk are very welcoming. I highly recommend. I Always leave with a BIG smile.

Dr. Shankman and his staff are amazing!!! I had an emergency dental problem. Dr. Shankman responded immediately and saw me right away. He treated the infection and determined the root cause. Resolving the issue so quickly. He's very gentle and calm. I didn't feel a thing. The best dentist, hands down!!! Thank you for all of your hard work.

Dr. Shankman and his staff are amazing! They go out of their way to make you happy and are always upbeat whenever I visit. They really go above and beyond for their patients, Dr. Shankman put me at ease over having my first cavity filled and his staff are extremely helpful with any questions and concerns. I couldn't recommend them more.

I went to Dundas Valley Dentistry as a stranger at the end of my one year experience in Canada. Everyone is very friendly, highly professional and takes care that you feel at home. My questions have been answered in detail and the treatment was comfortable, effective and successful. I therefore highly recommend Dundas Valley Dentistry.

After TWICE agreeing to change appointment times to suit the dentist’s schedule, arrived at his office on-time today to be told by his mortified staff that he had “left for an important business meeting” and “wasn’t able” to do my procedure. Now in search of a dentist that puts his patients ahead of his business dealings.

My first time there. Had to have three teeth removed and a cleaning. The price was fair, and explained in detail. They are very friendly and professional. Most important...painless!!! I will recommend them whenever I can to friends and family and anyone else. Thanks so much and keep up your excellent work. Eric OBrien

A ‘dentist’ who prefers to think of himself as a ‘businessman’ My last 2 appointments he was in a ‘business meeting’ and was not available for my appointment. No advance notice. It’s clear where his priorities are. I have lost all trust in this ‘businessman/dentist’. would not recommend. Steer clear!

Dr. Shankman took me on as an emergency case. My situation was a little more complicated then anticipated. But him and his team were very patient and gracious with me, squeezing me in to make things work out. I am forever grateful....and I can't forget this little guy who greets me everytime

A friend of mine had recommended Dr Shankman for some major work I needed done. I cannot believe how gentle he was. Came in for an emergency procedure and he's stuck with me for life now! My first time meeting him and you can tell how passionate he is about being a dentist. So thankful!

DR Shankman and his staff go above expectation.I am extremely nervous with dentistry,DR Shankman and his team have gained my trust and now I actually look forward to seeing them for all my dental needs . I recommend DR Shankman to all my friends and family. A very strong 5 star

Best dentist experience I've ever had.. the hygienist was was thorough but gentle, and dr. Shankman is by far the best dentist I've had work on me. I'd highly recommend this place to anyone looking to get work done. His level of work and friendly staff speaks for itself!!

Great dentist and friendly staff. Dr. Shankman did everything possible to make me comfortable and has a great chair-side manner. He explained everything both before and after my procedure in a way that was easy to understand. Really pleased with the work that was done.

Not only is every staff member at this clinic a 10 out of 10 so is the dentist Dr. Mark Shankman. They’ve always made me feel more than comfortable and have given me professional service every time. I would recommend this dentistry clinic to anyone in need of a dentist

Doc Shankman has been our family dentist for over 15 years. We trust him with all our dental work as he's a great technician...but also personable and easy to work with. He's approachable and gladly explains what dental work you could use and how he is going to do it.

Mark is a great Dentist. I have been going to their office for about 12 years. The staff is always friendly and organized. They texted me this week to see if I wanted to come in when an appointment time opened up. I feel at home when I am at Dundas Valley Dentistry!

I have been going here for 1 year now and my teeth have never been better. Warm, friendly and amazing staff. That really take good care of you. I love that my hygienist remembers me and we pick up a conversation right where we left off the previous visit.

I was able to get an appointment quickly to assess the need for a filling repair. Dr. Shankman did the repair at the appointment and I was out of the office in no time. Which is important when one is on work time. The staff is always pleasant and helpful.

Excellent customer service from the front desk and hygienist. I’ve been a patient since it opened. They really are focused on providing the best service and professionalism one can expect. Easy to work with making appointments as convenient as possible.

It was my first visit & found all of the staff to be very pleasant & easy to converse with. The dental hygienist was very thorough & gentle when cleaning my teeth. Mark was very nice & I look forward to seeing his plan to complete the work that I need.

Staff advised me of benefits that I had that I was told by other offices that were not. They were gentle, kind, and compassionate. I’ve been a patient for a year now and would highly recommend. My teeth look great too! Location is ideal too!

Terrific Dentist and Support Staff - We just recently switch dentist to Dr. Shankman and he helped my 9 and 10 years olds with their cleaning, etc... My oldest needed a filling (his first ever) and Dr. Shankman was able to take care of it

I recently had the pleasure of visiting my dentist for a check-up and cleaning, and I must say it was a positive experience overall. From the moment I walked into the clinic, I was greeted by a friendly and welcoming receptionist who made

Patient since 2009. Dr Shankman worked wonders with my teeth which had several problems. Always felt comfortable with staff. Very efficient, pleasant and welcoming. Wife has been patient since opening of clinic even prior to Dr Shankman.

Mark is a great dentist. I chipped my front tooth and he made time as soon as possible even before my own dentist could fit me in. I had no problem waiting and was taken in right away. He is very friendly and professional.

Steer clear of this dentist! Many billing issues, issues with dental work, staff that don't know what they are doing, even leaving this office for a new one was a problem... Multiple requests for records were ignored.

Dr. Mark Shankman is simply the best dentist. I moved to another city but still drive to him as he is so good. Quick, thorough, great bedside manner, and completely painless. Staff are great too. Look no further!

New hygeinist every time I go. The front desk are polite and kind but always seem disgruntled/dissatisfied with working conditions Pricy~ almost $100 more than my husband pays at his dentist for a cleaning...

Happy with the service Dr.Shankman was very pleasant to deal with, he squeezed me in to accommodate my schedule and situation. I will now be changing my dentist to Dundas Valley Dentistry.

Had a crown procedure performed by Dr Shankman. Amazing experience. No pain. No discomfort. Coloration of crown was perfect especially important as it was my front top tooth.

The staff are very professional and welcoming. I felt very safe with the excellent Covid protocol in place. Dr. Mark is excellent - highly recommend Dundas Valley Dentistry.

I had the pleasure of meeting Dr Shankman and staff this week. Huge thank you to dr shankman for being patient with me and making my visit super comfortable.

Mark is a the best dentist we have had. My family goes to Mark he makes us feel comfortable and tells you what he is going to do before hand.

Great dentist who helped me fix my teeth perfectly. I highly recommend this dentist office. And the dentist Mark is a great guy.

Dundas Valley Dentistry is AWFUL!!!! Dr. Shankman is short and scattered on a good day. This scattered approach to

I recommend this dental clinic as the dentists are vey knowledgeable and the staff are very professional