105 Brackenhill Road, Inanda Business Park, Unit 25, Waterfall, Durban, 3652, South Africa
Eezi Move (Durban) is a Mover located at 105 Brackenhill Road, Inanda Business Park, Unit 25, Waterfall, Durban, 3652, South Africa. It has received 199 reviews with an average rating of 4.2 stars.
Monday | 8AM-2PM |
---|---|
Tuesday | Closed |
Wednesday | 7AM-6PM |
Thursday | 7AM-6PM |
Friday | 7AM-6PM |
Saturday | 7AM-6PM |
Sunday | 7AM-6PM |
The address of Eezi Move (Durban): 105 Brackenhill Road, Inanda Business Park, Unit 25, Waterfall, Durban, 3652, South Africa
Eezi Move (Durban) has 4.2 stars from 199 reviews
Mover
"I chose Eezi to move my household contents across the country based on their competitive pricing, and positive reviews"
"We used Eezi Move for our last move and they are definitely not easy at all"
"We, as a company wanted to move furniture and equipment from our Gauteng based office to our KwaZulu-Natal offices"
"Eezi moves understand the true definition of customer care"
"I am so impressed with my moving experience that I had on the day of my move in Port Elizabeth on Saturday, 13 August 2022"
I chose Eezi to move my household contents across the country based on their competitive pricing, and positive reviews. My experience of Eezi Move was anything but easy or pleasant. My experience was characterised by confusion, a lack of professionalism, last minute changes, and myself and family having to drive around Cape Town looking for boxes, tape, and mattress covers, change our flights, find interim accommodation and find another courier company to ship the many items left behing by Eezi Move. If i were to move again, i would defintely not use Eezi Move, and instead pay the premium for professional service elsewhere. Moving is stressful, Eezi move comprised most of our stress! (i previously used Elliot, they were truly amazing!). Communication and instructions could have been clearer. On several occasions when i tried contacting the call centre agent, i was told "only email correspondence was being accepted". Who does this? The Eezi move team allocated to pack my contents were forced to rush the job due to being allocated another job whilst still busy on my job! (with some team members having to suddenly leave whilst packing) This was particularly unprofessional. The team had to rush off abruptly, resulting in items left unpacked, which i had to then pay another moving company to courier across the country. My correspondence indicated that the team would have extra boxes (additional to the amount charged) available in case extra were required. With more boxes being required, and additional boxes not being available, we had to instead make multiple rushed trips to find additional boxes to pack items prior to the truck leaving! The loading team arrived even before the packing team finished half my work, this meant i had to supervise both the packing and loading teams simultaneously. I did flag the insufficiency of time between the scheduled arrival times of the packing and loading teams in my correspondence to Eezi move, this was ignored. Eezi made the move way more stressful than it should have been. Next time Elliot!
We used Eezi Move for our last move and they are definitely not easy at all. Our furniture was damaged as their staff are careless and not well trained at all. They are not careful and do not carry or handle things properly. We decided to use Eezi Move as they have a good reputation and they are supposed to be professionals but they are actually not. They just rush to get the job done as they have so many jobs booked for a day. The staff are tired and the attitude is not great. They were using our pedestals as chairs which is disgusting and so unprofessional. I complained and it took 26 days for me to receive a condescending email. No phone call, no apology, just an email saying that moving is risky and that it is not their fault. If I had unhappy customers, I would definitely try and sort the problem out but no responsibility is taken by Eezi Move. Worst service, unprofessional, no responsibility, bad attitude They have no bad reviews on their Facebook Post as there is no where for people to leave a review. They only show all their happy customers.
We, as a company wanted to move furniture and equipment from our Gauteng based office to our KwaZulu-Natal offices. From the start we had excellent and professional service from Marli at EEZY MOVE. Even solid advise and options re costs were given to us. We accepted EEZY MOVE's quote as of their professional and speedy communication. The gents that came to do the move were just as efficient and professional. All was carried to truck safety and also all was wrapped for extra safety even though we had already done our own wrapping. Constant feedback re planned arrival in Natal was given and till the end all were kept informed. VERY impressed. Will, and actually am busy with them again to do another move for us yet again.
Eezi moves understand the true definition of customer care. They have very friendly staff who are always willing to assist. The two gentleman who were supervising the move (Isaac and Patrick) ensured that everything was in order before they left. The team was very efficient and arrived early which assisted with me having the remainder of the day attending to my other admin. The dispute resolution processes of the company are quite impeccable and I have not witnessed it in my adult life. It makes makes the company ethics to be measured way above the rest! No moves are the same but what cuts different is how one is treated at the end. I will definitely use Eezi Moves for my next move in the next few months :)
I am so impressed with my moving experience that I had on the day of my move in Port Elizabeth on Saturday, 13 August 2022. Not only was Mardi Stander fantastic with arranging my booking and accommodating me with my changes, they even offered to do my move on a public holiday with no change in the price. My time that I requested was also accommodated as well. On the day it was raining and my move was expedited in 2 hours and nothing was damaged!!! I highly recommend Eezi Move for excellent service, efficiency and good value for money :)
I was moved by Eezi Move on 02 Nov 2022, I must say I had such an amazing service starting from when I was asking for a quote up to the day of the move. They sent a very reliable team, they came on time and really made sure that my move was seamlessly done. I did not experience any breakages, the guys made sure to bring all the protective blankets etc. I am still going to use Eezi Move again when I move my stuff from the storage facility to my new home. I was happy with the service and their quotes are also reasonable
My Fiance and I recently moved with the assistance of Eezi Move. Thank you to the consultant, Daniel Labuschagne and team for an outstanding service. We were assisted in a very high level of care. They treated our furniture and belongings with care during the course of the move. We will recommend them to anyone that wants an excellent hassle/stress free move. Even though it was raining on the day we had to move, they still showed up with smiles and manners that is very rare to find in services. Thank you
Fifth time I've made use of Eezi Move and each time the service has been excellent. I've never had anything damaged. Because they do part moves the prices are very competitive. Arranged a vehicle to remove items from a complex with height restrictions which weren't high enough for the truck and then loaded onto the truck outside. Immediate responses. I required a duplicate invoice as I had discarded mine - they e-mailed them to me about 15 minutes after I requested them. Thumbs up to Eezi Move.
From the beginning of the process dealing with Jacky and Zelda in the office who patiently provided me with many answers and advised me thoroughly, to the regular communication prior to our move and finally with the excellent services provided by the moving team- I would recommend no one else. Care is taken with your items, and the team was friendly and efficient. This was my 3rd move with Eezi Move, and I’d recommend for local and interprovincial moves. Very good quality and good value.
Poor communication and feedback in general. Items delivered to incorrect address at a time not agreed upon. Lack of ownership of their mistake or personal responsibility. My personal items including expensive furniture delivered damaged with a feeble attempt to sellotape parts back together. Staff noted to sit on box wrapped items while packing the truck. Some of my items noted to have water damage which is concerning for improper storage at the depot.
I would like to write a review about Eezi Move- I had and exceptional experience with Eezi Move, Ref 970303-2.I just checked and my cancellation refund was done already on the 6th September.. The response time is amazing. Ref 970303-1 My goods were collected and delivered right on time. I was kept on the loop about the delivery time. Thanks Eezi Move for being Efficient . I will use you again for my easy move without doubt
Both my mother and I were recently moved by Eezi Move. On both occasions the crew arrived promptly at 8h00 in the morning. They worked quickly and efficiently. Both moves were carried out without delays. I needed my wine collection packed and the bottles were very proficiently wrapped with zero breakages. Their price was also reasonable. I would happily use their services again. Thanks to the cews for their good work.
Eezi Move was a great help. The movers are professional and friendly. We had a major setback and Letitia made sure to sort us out last minute! She has no idea how much that meant to me and my family in this time as this move was extremely stressful and Eezi move just took the stress of moving our goods for us away completely. Very prompt and always on time. Thank you Eezi move for giving us a GREAT moving experience.
Eezi moves made our move from Durban to the South Coast KZN so pleasant. Their employees were so professional and handle our furniture and items with great care. Jackie at Eezi moves was amazing to deal with and her efficient and professionalism is above standard as she goes beyond the call of duty. I would like to Thank Eezi moves for the peace of mind before, during and after our move.
I have used Eezimove 4 times and received nothing but the best service. They are always willing to accommodate your requests and go out of their way to meet your every need. They are always punctual and move your belongings quickly but with the utmost care and consideration. They are consistent, professional and extremely reliable. I will definitely use them again in the future.
I have now used Eezi Move to move house 3 times.. I was very impressed with their professionalism. They were always on time and made moving house easy. Their response time to providing quotes and replying to queries was excellent. Their team was friendly and I would highly recommend Eezi Move. Very impressed with their service every time I have used them.
We have used Eezi Move for several moves and just had them move us to a rural area. However, this latest move was even better than before. The guys did an amazing job. It was a challenging move for various reasons but they came through for us. We highly recommend Eezi Move and will use them again if we ever move. Thanks Eezi Move!
We would like to express our sincere appreciation to and commend every individual at Eezi Move who contributed to a hassle free relocation; being true to the name Eezi Move. We were continually informed of the progress and status of events. The packing/wrapping- & loading staff were professional, courteous and did a superb job.
Would Definitely recommend . I had a great move thanks to Eezi Move. Right from when I asked for a quote to when the last box was unloaded we were treated with respect and professionalism . Our van arrived at 7 30 am and by 10:30 am the last box was unloaded and we were in our new home . THANK YOU EEZI MOVE .
They moved a load from Jhb to Salt Rock, but didn't tell us that the load goes to some warehouse in Durban, from where our furniture and boxes were sent in an open truck to Salt Rock in the middle of the heavy rains, last April! And then wouldn't take any responsibility for the water damage caused! …
We have used Eezi Move a couple times over the last few years and they continue to exceed my expectations every time! The service from all staff in general is fantastic and cost wise very affordable. THANKYOU! We will continue using you in future and recommend your services to everyone we know.
Absolutely fantastic, superstars! I received such wonderful service yet again, thank you Melinda for going out of your way to help and a BIG thank you to the ladies at the depot for assisting me in my urgent situation! I definitely recommend Eezi Move and I will be making use of your services!
We had the pleasure of using Eezi Move recently. The communication from the administration team is great and the moving team was awesome. The guys were fast and yet so careful when handling our furniture. We were pleased with the experience and the price was affordable. Thank you!
Eezi move made our move so much less stressful. They were punctual, professional all our belongings where loaded and unloaded without any damage. Will recommend them to any one who needs a removal company. Their price was also very competitive. Great service and value for money
They were very well priced and easy to work with, but they sent only 4 guys. I felt bad for them - it took about 12 hours to complete the job with almost no breaks, and my wife and I were helping too. Our move definately needed a bigger team, that's my only gripe.
We highly recommend Eezi Moves. Consultant Schalk was excellent. Both Teams who wrapped and delivered were efficient, respectful and professional. Thank you to all at Eezi Moves. We will definitely refer you going forward. Carol Hanssen and Angelo De Paoli
Moving is always a breeze with Eezi move. I have used their services twice and have has such positive experiences. I love how responsive the staff are from the time you book their services and the removal guys are always so professional and
Absolutely awesome service from beginning to end. Michelle, Genevieve and team organised the moving of a vehicle from the Eastern Cape to KZN during the Festive Season. They went out of their way to accommodate us even allowing us to drop
There was simply nothing I could fault Eezi Move on. They provided the kind of support one needs in a stressful time like when one has to move. It is the 2nd time we have used them, and even though we hope we don't have to move again, we
The majority of my items were damaged, there are clear signs that none of our items were handled with any level of care. They refused to take any of my complaints over a call and they have not replied to their email complaints process.
They are very affordable. We have wrapped most of our items ourselves with bubble wrapping/shrink wrap and good double pallet boxes. Some items were damaged during transit although they used a 3.5 tone truck and trailer to transit
Eezi Move has conducted themselves very professionally, and while I there were a few issues on arrival, Eezi Move assigned somebody to my case and it was resolved by Josias in a very professional and efficient way.
Staff is good, but they broke a few if my items by crushing boxes and I never got a call from customer service as promised after my complaint. As a note, this was a move from Johannesburg to Durban.
Eezi move were amazing, they were punctual, their team professional and helpful. They were even able to load some things that we didnt expect them to be able to take. Thanks so much guys!
I have used Eezi move on two two occasions the 1st was a move with three drop off points my experience was so nice it was a no brainer to make use of them again.
Huge thank you to Letitia and her team that assisted us with our move over the new year. Regardless of the matter it was attended to promptly and professionally.
Moving made easy, this company is really fantastic, from start to end. We had such a good experience and will obviously use them again and again.
The service and feedback and response time from them was amazing. The staff were courteous and punctual, handled my furniture with care and
Thank you for making my move so easy, as usual! This is my third time using Eezi Move and I would highly recommend them!
I have personally used Eezi move on two occasions in the last 2 years and both times they delivered excellent service.
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