Manager Sam took great care of us! He welcomed us to his office and got us fixed up with a car very quickly. He has great customer service skills. Dealing with Sam was good for my morale after I got rear ended in an accident and needed a rental to take care of post-accident business. This old disabled veteran was treated well.

My experience with Enterprise was most adequate and a pleasant experience as a first-time renter. The staff was accommodating and provided great customer service. From making a reservation online to picking up the car at their location, the process was a breeze and Vivienne made sure I had everything I needed and more.

We made a reservation confirmed they would pick us up at 10am. They never showed up then we called for 30min and no one ever answered. Called the main customer service line and the representative was rude. I have exclusively used enterprise for years and never had anything like this happen. Sign of the times?

We had to rent a car when ours needed repairs and Jordan at this Enterprise made the process so easy. He also let us know what we needed to tell our insurance, how to arrange things with the repair shop, etc. Just really impressed at how well he knew the process. Highly recommend.

Will not recommend this location, the employees here are thief’s. I drop off a rental and my daughter forgot her airpods pro instead of getting a call back letting us know they where kept and taken out of the case soo they won’t be located.

We have been doing business with Enterprise for at least 6 years now. We have rented cars for periods of more than 8 months at a time. We have been treated like Valuable customers and more like family however Eric Armstrong at this location

Post COVID non-existent customer service in full force. Another one of many service industries that no longer give a semblance of a care anymore. Lack of acknowledgement when I went to pickup upon opening, after waiting 15 mins in the dark.

After 7 calls this Enterprise location finally answered to schedule my reservation through my insurance. My insurance provided a 3 day reservation through Enterprise, but when I arrived to pick up the car, they told me it would actually be

I was not happy with this experience at all. Considering I had such a great experience with AMM. The phone calls you receive from them are not ideal times. They don’t listen to you but rather bark orders of what happens without asking what

We recently got a rental from enterprise rent a car through my Geico insurance. I have full coverage, collision, uninsured motorist and property damage and other coverages. I got a 330$ charge from enterprise for the “insurance (17$ A day)

We rented a car this weekend. Due to the recent storms and demand- there were no cars available. No one called to inform us of this before we took a cab to Enterprise. I was told they didn’t have my number. Despite filling out all the info

I returned a car to the Austin, TX Ed Bluestein Blvd location over two weeks ago, same shape as I got it. Today they’re trying to file a damage claim against me, saying I left dents in it. Totally false. I’ve tried to call them all day to

Jordan at this location was fantastic! I was recently in a car wreck and that at-fault driver's insurance only allowed for $23 a day for a rental. I was very underwhelmed by the car I received, but Jordan was great with communication and

Completely unprofessional. I booked a rental car a month ahead of time with full payment. When arrived to pick up the car they tell me there is no car available. What is the point of booking confirmation then? I understand if they didn't

First off, wasn't able to get a vehicle til a wk later. My insurance covers $40 @ day for 3 days and im still having to pay out of pocket because THEY don't have anything in stock. Not to mention they messed up by only typing me up for 1

So this was the first time I ever rented a car by myself and oh my God it was such an easy process. I think the credit has to go to the employees here, especially Caitlin. She was absolutely phenomenal super friendly and knowledgeable. I

Vivienne was fantastic. I had been in a minor accident and, out of the insurance companies, car repair shops, and Enterprise, she was the only person communicating with me on a consistent basis. And when the insurance company refused to

This Enterprise is located conveniently close (same building) to my auto repair shop. There is nothing worse than having to unexpectedly rent a car because your car was damaged due to no fault of your own. However, Jordan Masters or

Sam is great and everyone in that office was extremely helpful. Now the issue is that for 1-way rentals, Enterprise only accepts credit cards. That doesn't work if your credit card has expired and the new one got lost in the

Long story short, I will never take my car anywhere else. This was literally the best car-repair-related experience i’ve ever had, hands down. Jon is who was helping me, and he was the best. He was super friendly and

It's been a month of having a reservation and I still don't have a car from this location. No call backs, no attempt for service. I had "priority status" too. Telling all my friends to avoid this place.

Been here on two separate occasions and the man Jordan at the front desk is a great lad. He made sure everything went as smoothly and quickly as possible + great attitude. Will be back.

horrible. they don't even answer the phone when you have a reservation with them. then your insurance agent tries, and they don't answer for them either. clowns.

Enterprise in the Airport was empty of SUV so thi location with a big Crossover Chevrolet saved my business, thank to the guy who helped me

Jordan was great! Very helpful and attentive. Always willing to help out the customer. He made the whole process very simple. Thank you!

Jordan is Great! A +++ customer service. Felt he was making sure I was taken care of w my rental needs. Super friendly and hassle free.

Chris is an outstanding professional. He was incredibly prompt, helpful and dependable for the challenging situation we had.

had me on hold the longest & then just hung up on me... trying to ask about a rental for a funeral... nice...

Sat on hold for 15 minutes and was disconnected. No vehicles available when I finally got ahold of someone.

The manager Chris was amazing . Had a very good experience.and a really nice car.