Extra Space Storage

187 reviews

5601 Foster Ave, Brooklyn, NY 11234

www.extraspace.com

+19294456516

About

Extra Space Storage is a Self-storage facility located at 5601 Foster Ave, Brooklyn, NY 11234. It has received 187 reviews with an average rating of 4.8 stars.

Photos

Hours

Monday8AM-7PM
Tuesday8AM-7PM
Wednesday8AM-7PM
Thursday10AM-4PM
Friday8AM-7PM
Saturday8AM-7PM
Sunday8AM-7PM

F.A.Q

Frequently Asked Questions

  • The address of Extra Space Storage: 5601 Foster Ave, Brooklyn, NY 11234

  • Extra Space Storage has 4.8 stars from 187 reviews

  • Self-storage facility

  • "Jadira is a life savior to the Extra Space Team"

    "Very courteous, very professional staff"

    "Shaquan was very helpful and knowledgeable about the service"

    "I just rented a storage here and the process was smooth and easy"

    "Came in today and got a 10x15 unit"

Reviews

  • Rose Ann Senior

Jadira is a life savior to the Extra Space Team. I am truly thankful, she was so nice and helpful in giving me advice in regards to how to get my unit out of foreclosure with her help I was able to save all my items from the auction. She went above and beyond to help me and for that, I am very happy and grateful to her, thank you Jadira

  • Jennifer pope Chinweuba

Very courteous, very professional staff.Always greet customers wit a pleasant smile and attitude. Staff creates a welcoming atmosphere in which as customer it is always a pleasure to come to storage space. Also cameras are always been monitored which give peace of mind regarding security. EXCELLENT STAFF!!!

  • ashley reliford

Shaquan was very helpful and knowledgeable about the service. He escorted to look at the available units and was able to refer me to the correct size to fit all my items. As promised unit was swept and available to me on move in day. Jadira and Ann was helpful and confirmed that unit met expectations.

  • Annalise B

I just rented a storage here and the process was smooth and easy. There was a great deal on the storage size I needed. Anne has been extremely helpful. She provides great customer service and went out of her way to ensure that my transition into this new storage was great experience.

  • Avery Sweeney

Came in today and got a 10x15 unit. Shaquan and the front desk workers are helpful and very professonal. The prices were better here than the other location and they were able to refer me to the nearby truck rental where I can recieve a $50 credit when I rent the truck.

  • Steeve Blaise

Experience was great. Overall anne was amazing. She actually helped me picked out a better unit which was more comfortable for me and the space that i needed for what i am storing. What i love the most was her smile. Just had to put that in there. :)

  • Sade Sampson

I came in confused and lost about the entire process. Ann was very helpful and explained everything step by step!! Such a great employee, and very friendly. Changed my entire outlook on Life Storage will definitely be back again, Thank you Ann!

  • Jhantelle Cox

Wouldn’t recommend. After Life Storage took over Clutter they increased the storage rate of your monthly bill + $100. Not even a year later here comes another up charge of $30, as if the space of the unit is increasing as well?

  • Andrew Fallis

Thanks to Shaquan I was able to move all my stuff into storage today I just closed on a new house and needed a unit nearby the house he was very knowledgeable on what storage I’ll need and the essentials to protect what I’m storing.

  • Steven Fenyves

I’m big on cleanliness and the unit I purchased today was in broom swept condition, Shaquan showed me various units but ultimately he helped me pick one close to the elevator since I’m going to be at the storage facility weekly.

  • Moestant Accionel

I'm so happy that there is new management at this location the ambiance is inviting the staff is polite and the property is definitely cleaner I use to be a clutter tenant and compared to then and now is amazing thank jadira

  • ANTONIO LINCK

I was at foster ave today I had a very pleasant experience I purchased a unit and had a wonderful tour with Jadira her customer service is amazing I had no questions and am very satisfied with her knowledge

  • jahnah maxwell

Great and convenient location for me! Ann was extremely helpful and had all the answers I needed. And she even gave me a tour of the building so I could see the storage spaces first. Definitely recommend

  • Michael Graham

HAd an issue with my unit I needed to purchase another I came in to extra space spoke to jadira she was very knowledgeable she really helped me figure out what I needed she was extremely helpful ..

  • Roosevelt Bishop

Came in today and had a tour of this facility I was so happy with the service I purchased the unit on the spot the place is clean and the staff is very friendly thanks jadira you are the best.

  • Tae S.

I really enjoyed my experience here. It was exactly what I needed. Everything was made easy with the help of Ann. So I’ll definitely be recommending Extra Space Storage to everyone! …

  • jacinta alexander

Visited the facility today met Jadira and Duane I was so pleased with her customer service and how polite she is thanx jadira they gave me a break down in regards to upgrading will follow up

  • Jerry Momus

Made a reservation for my mom for some of her items and the desk lady was very nice and had very nice hospitality. We went through great steps to ensure we had proper space. Amazing service.

  • Farah Michel

Jadira is so sweet and helpful. She is wonderful worker with a lot patience and understanding with a customer. I highly recommend this facility especially with her presence working there.

  • Shirlan Ramsey

Visited extra space today and I was shocked at how easy the process was to move in. The facility was clean and the environment was very friendly. The staff was wonderful jadira was great

  • BK 57

It's worth it to spend more money at another location. This place constantly changes owners, increasing monthly rate and the staff is less than friendly, that's if you can find someone.

  • Shaniya Scott

The Facility was extremely clean I really enjoyed coming here, Ann went above and beyond helping me.!! I would definitely be coming back and will recommend to friends.

  • Deanna Collins

Jadira helped me today In regards to my payment she was so nice she gave me advice in regards to downsizing and I will be considering thanks jadira OK all right gotcha

  • castro events

Been storing here for a few months cane in today and spoke with jadira she was so pleasant and friendly.. i had an issue and she assesd my needs thank you extra space

  • erasure965 erasure965

Had a wonderful experience today I was able to move my items out with no problem the process was so simple thanks to staff jadira ..she was so nice and helpful...

  • Sharron Mccullough

Had a wonderful experience today at extra space I spoke to jadira she was very friendly and patient she helped me understand the size dimensions wry knowledgeable

  • Gershon Coleman

Moved out of extra space today been a customer for over 3yrs and never had an issue the move out process was simple and the staff was very helpful thanks jadira

  • Alli Pettra

Came In. Today to see a unit I didn't like the size but jadira helped me figure it out I was so frustrated and she helped me in a tough situation will recommend

  • Julia Edouard

Had a wonderful experience today at extra space storage I interacted with jadira she is so pleasant and friendly she answered all my questions very satisfied.

  • Jay Levia

Had a wonderful experience at extra spa e today I spoke to Shaquan and jadira in regards to my unit and they went above and beyond to help me I'm so thankful

  • Tayzim Taylor

Came to extra space today had a lively conversation with Ms Jadira she made things so convenient happy to be storing here she was so pleasant Will recommend

  • Erica Minor

It was a pleasure to work with Ann! She was patient, thorough and provided great customer service! The unit is spacious and easy to access via the elevator.

  • Patrick Morgan

Came in today to see about my unit I was helped by a lovely lady ms jadira she was so attentive and helpful if I had to come back I’ll definitely come here

  • Franklyn Sobers

The service here is excellent shaquan helped me find the perfect unit that matches my needs and I must say the facility is very clean and friendly staff.

  • Ryan Scarlett

Jadira and shaquan were great I came in with a issue in regards to upgrading the process was so smooth they explained everything highly will recommend

  • Eric Pobee

Came in and purchased a unit I'm so happy with the space the facility was clean I spoke jadira she was very friendly and patient with me .thank you

  • Paulette Griffiths

Came to get my lock cutting rosary I was helped by Duane he is so friendly got the lock cutting in under 3 min great customer service

  • Cassidy Green

Purchased a unit today with jadira she was very knowledgeable and polite .. rough start at first but her patience was everything

  • Matilda Oyeyemi

Love the new staff just came I. To speak about my accou t I spoke with jadira and staff they were so pleasant appreciate them.

  • Selwyn Richards

Came In Today to speak about my bill had a lovely experience..the staff is always friendly thanks jadira appreciate your help.

  • Clearo

Was so pleased with jadira service a package was delivered to there facility by mistake she was so professional thanks jadira

  • Joel St Hilaire

Jadira and staff were so friendly I currently store at this location I love the staff and the service ….they’re very helpful

  • Brandon Hamilton

Ann has been such a great help , everytime I come to the storage. She is very knowledgeable in everything storage related.

  • Rafael Lopez

Had a great experience at this facility I interacted with a lovely lady ms jadira she was so sweat and helpful thank you

  • Wendy Ford

Jadira is so sweat and pleasant ahead gave .e advice in regards to my space she is very knowledgeable would recommend

  • alfred roy

Came in today to see a space with jadira she took ber time and helped me find a space the experiance was amazing.

  • James Mack

Jadira was extremely knowledgeable and helpful. Best experience I've had in my years having a self storage unit.

  • heidy dorgerville

Had a wonderful experience today spoke to jadira she gave me information in regards to my account she thank you

  • Kashana Satney

Jadira she amazing answered all my questions. Even helped with with downsizing because I wanted cancel service

  • Charmaine Rose

Jadira was extremely helpful and explained the entire process. I feel comfortable renting my unit now. Thanks

  • Leslie Caesar

Jadira was such a great help I'm a mover and she made things really simple in regards to accommodate

  • GEMIMA BIENVENUE

Jadira was amazing and provided great and efficient customer service. Will definitely return to her.

  • Jo Rivera

Jadira and staff were so amazing she took me for a tour the facility was very clean would recommend

  • Bernier Castor

Jadira and shaquan were so wonderful everyone I come in there patient and friendly would recommend.

  • Stephanie N Joseph

Purchased a unit today with jadira she is so knowledgeable and very polite wonder customer service

  • Sarah Kislak

Jadira she was so helpful today she helped me move out she was so friendly would recommend

  • Imani Norwood

Jadira was very helpful and amazing today , definitely great customer service

  • Sheryl Burke

Jadira was very pleasant and welcoming,shows us our unit and we love it.

  • Mykhailo Pecherytsia

Had a wonder expotiday with jadira and staff very patient n friendly

  • Jameson Moise

Jadira was amazing her customer service was superb will recommend

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