Family Motors

82 reviews

12518 97 St NW, Edmonton, AB T5G 2Z1, Canada

www.familymotors.ca

+18884350471

About

Family Motors is a Used car dealer located at 12518 97 St NW, Edmonton, AB T5G 2Z1, Canada. It has received 82 reviews with an average rating of 4.0 stars.

Photos

Hours

Monday10AM-5PM
Tuesday10AM-5PM
Wednesday10AM-4PM
ThursdayClosed
Friday10AM-5PM
SaturdayClosed
Sunday10AM-5PM

F.A.Q

Frequently Asked Questions

  • The address of Family Motors: 12518 97 St NW, Edmonton, AB T5G 2Z1, Canada

  • Family Motors has 4.0 stars from 82 reviews

  • Used car dealer

  • "Awful"

    "I was happy with my pre-owned car purchase"

    "I thought I'd press my luck on a Friday the 13th and drive 3 hours to look at a truck"

    "After trying a few dealerships and test driving a few small cars, I found one here that worked for my needs and budget"

    "I bought a car from this dealership"

Reviews

  • dustin C

Awful. Sold me a lemon. Had issues literally the day I drove it off the lot. They let me test drive the truck for maybe 4 minutes after the dealer drove it around the block a few times first. Lots of red flags. Should have known better. Ended up putting about 3000 into it just in the first 2 weeks. Junk

  • Roger Gillies

I was happy with my pre-owned car purchase. I found Sheldon very fair and easy to deal with. I flew in from out of province to close the deal and he picked me up at the airport. The car has proven to be all that it was advertised to be. I would definitely recommend this business.

  • Joanne Fox

I thought I'd press my luck on a Friday the 13th and drive 3 hours to look at a truck. Kyle was awesome and kept in constant touch. They answered all my questions and even kept my parents entertained. I drove home in my new to me truck! I would highly recommend them. …

  • Jayla Smereka

After trying a few dealerships and test driving a few small cars, I found one here that worked for my needs and budget. Sheldon was very polite, personable, and helpful; he went over the inspection report & Carfax in detail with me, and the

  • Mariah Cameron

I bought a car from this dealership. From day 1 i had nothing but issues with this car. To start, they sold it to me with a stereo that doesn't work. I was given a cheque for 100$ to cover the cost AND installation fee? I was also told that

  • Gabby Miller

Amazing service and amazing people! I was rear ended and my car was a write-off. I had a very low budget to work with, and the team there worked incredibly hard to set me up with a vehicle that would last years (and looked great too!) Rick

  • Doran Hudson

We bought a truck from Tyler and Kyle yesterday and they were so friendly. The whole experience was relaxed yet professional. There was 0 pressure on us as we tried out a few vehicles. After going to a few big dealerships earlier that day,

  • Katherine

My husband and I found a vehicle we enjoyed on Autotrader, and came in the next day to view it. Kyle was very helpful, happy to show us around and explain things about the SUV to us, showed us some other options, and set us up with a test

  • Stephanie Babcock

After our truck was stolen we were unexpectedly in the market for a vehicle. We dealt with Kyle for the sale and he was incredibly knowledgeable and helpful. A couple days after sale a strange noise started and after inspection we found a

  • Mrs. McD

We came into Edmonton today looking for a vehicle for our daughter. We were discouraged at the options available to us and running out of time. Continuing our search online, we found one at Family Motors. The lot was closed on Tuesdays

  • Chris Miller

I have now purchase 2 vehicles from Family Motors and both vehicles run great. In both experiences I noticed a few smaller issues that were overlooked before purchasing and upon finding them I called to speak to them and apologized for

  • Ardell Cumming

Best place I have ever purchased a vehicle. First of all , the salesman was not pushy. Only showed me the type of vehicle I was interested in. It was actually fun taking out different vehicles for a test drive. This dealership actually

  • Stefanie Leonard

My husband had his truck written off about a month ago, so we were in need of a new truck! We came to Family Motors not knowing what to expect and found great knowledgable people who aren't pushy at all!! And the best prices by far! We

  • Alex Verro

The car had multiple issues. no help provided after buying. they also super glue a family motors stick on the back of the lemon they sell you. Your sticker won't advertise your business if it doesnt even last a few weeks on the road...

  • Jaclyn Moorhouse

I have purchased 2 vehicles from Family Motors in the past 3 years. I've been extremely satisfied with my Santa Fe and my husband loves his Grand Prix. Kyle and Dave were very informative and attentive. In fact, I found the whole team

  • the indifference.

I've always had good luck with Kyle and the guys at family motors. I have bought a few vehicles from them over the years and sold a couple used vehicles to them aswell. They sell at a fair price for a used dealer and have offered fair

  • J Martin

Looking for a vehicle and having Dave and Kyle to work with was for me a wonderful experience. Dave did all that he could and more to meet all my requests. While he was doing that I found another vehicle which was even more in keeping

  • Rick

Was in there a few days ago looking to trade my suv for a pickup. Salesman showed me 3 trucks that should be going to the wrecker. Salesman said buyers for the US coming in and paying full retail. Im sorry for trying to support local

  • Salma Banu

I Iooked at several vehicles on their lot. They did not have what I wanted. Rick asked me what kind of vehicle I was interested in. He asked me to come back the following day and he would find something for me. He called me the next

  • Gwenn Boryski

I highly recommend Family Motors. I had a used vehicle to sell. Kyle and Tyler were professional, no pressure, prices were fair. They were very responsive, and called and showed up when they committed to. A very positive experience.

  • Jaimmie Bernabe

Thank you family motors for helping us with our first car in Canada. Thank you Kyle and Tyler for a very smooth transaction. They are very helpful and informative. We will definitely get our next car with you guys. More power!

  • Shawn Harri

We went in with a specific budget and our salesman respected that and was not high pressure at all. All the vehicles are in good condition, certified and come with waranty. Great service.Thanks Sheldon!

  • Adib Kaddoura

Although I didn't buy a car from here, I have to say that the staff were amazing and friendly. They went above and beyond and were very welcoming. If you need a vehicle, I highly recommend this place

  • Limited Owner

Avoid. Buying a car on Kijiji would have less issues than the cars they sell. And don't worry, When you go through with the deal they won't help you once the issues they hide start popping up.

  • Ashley Andre

Family motors is where it is at! Tyler is amazing along with the rest of the team! They made buying a vehicle for me the easiest I’ve ever had the experience in doing!

  • Robert Maclock

I have to give these guys a huge thumbs up. I bought a chev avalanche from them . And there was a little problem with it . They work around my schedule to fix it

  • Johanna Cooke

Brought a trade in. Got a fair value for it. Quick and easy sales interaction walking out with me new whip within hours!! Great team …

  • Dalton Green

Thanks Family Motors. I love my 2015 Grand Cherokee limited. Kyle, it a pleasure doing business with you excellent customer.

  • Brittany Downes

Here is my story, I had a huge car loan brought to me by being young and naive and dealing with a

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