My complaint is the Park Road store's poorly printed, illegible receipts due to their ink cartridges not printing well. I have received receipts at several registers with the same poor printing. Cashiers make ring errors and I have experienced over charges on items in the past and had to return to the store for refunds. I feel it is not unreasonable to expect and receive a receipt you can read. I spoke with the manager and his response was like the cashier's, that it's the cartridge. It's like it's an insurmountable problem to change a cartridge, when some stores can even email a receipt. Well, change the cartridges at the beginning of the shifts; fix the technology. I wrote a letter to corporate customer services and sent them one of my receipts but so far have not received a response. I have NEVER regularly received almost-unreadable receipt from Publix, Harris Teeter, Walmart or any store. Customers should not have the question the accuracy of any receipt.

This was my favorite grocery store to go to until I was treated horribly from the lady at the express line tonight by the lottery desk she really disrespected my son and I by asking both of us for our Ids for me to buy wine that I cook with. My son is 13 years old I was very insulted and I will be reporting her to the district I never been treated so badly at a place I spend my hard earned money at. I went to Publix after that and was treated with the upmost respect ever I will not be returning to this Foodlion please hire people with better customer service skills and not treat people like they are criminals.I did not get her name but it is the lady that was running the cash register at the express line on August 11, 2018 at 9:30pm she is a sad miserable lady.Customers should not have to deal with bad customer service because you unhappy with your life.

I really wish I could give this store a one review me and my wife was racially profiled at this store. The manger with braids in her hair stayed to a white lady out loud that she had to watch us so we don’t steal and she only watched us not the other race that had the same amount of groceries as me and my wife. As she sit there watching us her and the younger employees walk pass laughing. When we left we left a buggy with 3 items and she proceeded to yell ;are yall get these items” as she see we are walking outside. She didn’t ask while she was standing there watching us but she waited until we walked away. She was very unprofessional and rude. I will never come back here the food lion in the hood area would never talk to someone like this and I come here because it looks like a nicer place but never again.

This is the BEST Food Lion in the area!! I don't usually shop at Food Lion these days, but I make it a point to stop in this location when I am in the area! Every time I stop in, I find an unexpected treat! I find an item that I probably wouldn't find or wasn't looking for. The store is IMMACULATE! The employees are ALWAYS super friendly and helpful. EVERYONE looks professional and happy! If you're going to go to a Food Lion, stop at this location! It's worth the trip. Parking is a bit awkward, the lot is small for the number of businesses in the shopping center. And, there is a bus stop right out front!!! ♡♡♡

Former Bi-Lo sadly it was closed and got converted into a bloom and now its Food Lion. Bloom had so many good deals every week. Sometimes they did super doubles and triples. When Delhaize wanted to remove Bloom and Bottom Dollar stores just remain Food Lion things went downhill. As of today I feel Food Lion isn't right and their prices aren't low. The service is always horrible. --- This food lion has gone downhill since bloom and bi-lo left. The employees aren't professional and don't provide good service. Probably the store manager and CSM but the evening manager is rude everytime I'm in there

There's some extremely rude and hateful ladies that work there...... BUT there's also so very nice friendly helpful people there also. More good than bad but its easier to remember when someone is downright rude to you for no reason. It's always the same 2 ladies that has bad attitudes. Theres some young guys that clean and do the buggies and they are so sweet and helpful. The store is cleaner than others ive been to but they are ALWAYS out of stock on sale items. There could be some improvements but its a nice store overall.

Worst customer service I have ever experienced. I needed help finding a product that they said they carried online. I asked 2 different employees who said they didn’t know and walked away. Not let me help you , or double check. The manager on duty just sat there talking, saying where it should be located at. I went to checkout and I watched the lady roll her eyes that I went to her line. It was only 7:30 and they close at 11.... I had 3 things in my hand lol. I don’t know how they have any good reviews.

Very friendly staff, its close by my job and I can just grab and go. Don't get a cake made there I was very disappointed today, I had order a cake for my son birthday. When I picked it up it was a total mess, the bakery manager only wanted to take $7 off when the cake is $30. UNBELIEVABLE! Today is my son birthday and he has no cake, so FYI don't get a cake made there. I don't know who makes their cakes now but they're doing a terrible job.

I like this location better than South Blvd, but hey I bet it's been remodeled. A much larger area inside and carts r kept inside 2 looks like. Shelved ToGo food looked fresh and yummy-lots of lunch options. I got Great Tasting rotisserie chix-not greasy. Bananas fresh/firm, FL Brats; Johnston's priced HI! But FL 28 ok of eggs R great deal!! Not a large parking area but inside better than South Blvd

I loved Food Lion on Park Road. I am a shut in so I order my food on line. The people that do the shopping have to either slow down or be able to read. Today I ordered ice cream and Captain crunch. I got no ice cream and some tiger paws. What the heck. Then I am unable to find a phone number for the store and the Instagram people. I need this fixed. Thanks for being a out let. Tere Brailey

Based off the recent reviews. This store like other Food Lions in desperate need of new manager. Spoiled food being sold with a BOLD EBT ACCEPTED on it. Never mind Senior citizens and children could possibly poison them. Potato Salad with overcooked soggy potatoes.. GOD, I certainly hope the watermelon doesn't have me on the s****er as well. Never again

I've always loved the store but after what I saw today I love it even more. One of the employees picked up a wallet that belonged to a customer and I literally saw it full of cash and he called out the person's name over the intercom system to get that wallet back to that person. The store is great but the employees are even better

I love my local Food Lion, the staff and Managers there are always friendly and helpful. I am particularly impressed with a lady called Lori, she is always so kind and cheerful with everyone. She makes me feel good every time I go there. A big thank you to all of them for staying open through out COVID with a positive attitude!

I went to the hot bar for lunch and got a couple of the general tzos chicken tenders and two giant tater tots and two mozzarella sticks for $3.50. seemed like a good deal and looked delicious but the chicken was fermented and the tater tots tasted 2 weeks old. I did call the manager And he said he would go and taste it.

I popped into Food Lion to buy a bottle of water, while I was out walking. I discovered NC apples and peppers, plus NJ blueberries, and some terrific prices on organic olives, tomatoes, and dried herbs. The HT across the street from my home has the same produce, but it's from Mexico and Canada. And, it costs more.

I like this store, But I hate that you don t have anyone to help with your groceries to the car that hill is so hard to keep your biggie from rolling down and I hate when I am looking for something and ask only to get a finger point in that direction. Dang walk over to it. But other than that it's good.

The one thing I like about Food Lion is shopping for groceries online prices it's the same as the prices when you go into the store nobody else does that Also food line has quality products And some of the prices compared with Walmart. I don't think no one would regret shopping at food line I like them

For great prices, great customer service and shelves always full and well stocked this location is for you. I have gone to other Food Lions but I prefer this one because the associates always make sure you find what you went there looking for. Managers are always kind and courteous Mitch and Drew rock

Usually good at this store, but tonight not cool. I was totally ignored at the customer service desk. One person was actually standing in front of the desk, as i approached. She looked me dead in the eyes and walked by with a buggy of product and never said a word. Service sucks!! Actually, two staff.

They were on point. Everything that I had to get was easily available. They were well stocked. Lanes were marked for social distancing. Associates were available in case you had a question about where something was. The associate knew the answer. It was a pleasure shopping at this Food Lion.

I visited 2/20 @ 7:30am, only self service register was open. But a older lady assisted me . I went today 2/24/22, a entire different experience. Rude and unpleasant Cashier rang us up. No GREETING. NO EYE CONTACT. NO THANK YOU.. NOTHING.. Besides that the store is usually clean and stock.

This used to be my, "go to" food lion but over the past few years I've noticed a decline in the quality of their produce. Vegetables that were way past their prime still on the shelf. That being said, the management staff is outstanding. 5 stars for the manager!

Nice clean store. Maybe newly built as this was my fist time shopping here. For 4pm there were several cashers available to checkout. Shelves full stocked and prices easily displayed. I recommend shipping here if looking for groceries in this area.

I purchased chicken from this store that I had to return to the store because it had a odor to it after is was defrosted, but they made it good on there promise to double your money back I will return to this store with caution in the future..

I went to food lion at on march 15th 2023 at 10:53 pm because I knew they closed at 11 pm and Iam a regular customer there so and it was another man there also. So the associate name Pooh said where closed and a heavy set woman was also an

Used to have great experiences with Food Lion To Go, but not so much anymore... The past several times I've ordered they have been out of basic items (how are you SOLD OUT of yellow onions?) I get charged for rotisserie chicken and it is

The store is a lot nicer than most other Food Lion's. The people are friendly and helpful. My only complaint is that they close their self checkout machines too early. Leaving a long line to wait in. With sometimes only one register open.

Spent over $130 on groceries and noticed when I was packing up my car that some items were missing from the cart. My receipt confirmed that I did pay for those few items, so I returned to the cashier to politely asked if he still had my

My Babe LaToyia Dargan is the best hardest worker at this Food lion and without her a lot of her coworkers will be lost and running around like with it head cut off. My Babe LaToyia Dargandeserves a raise ASAP. Love you Babe …

Barring the fact that the layout is completely backwards from any FL I've ever been in (milk and dairy on the back wall, fresh meat on the right, other refrigerated stuff in aisle fridges on the right) I really like this location.

Awesome customer service with an neighborhood feel I Know almost every body that works there and so does my mother and son we have been shopping here since my son was a baby he's nine now and every body there has saw him grow up.

This is my favorite Food Lion in the area. It was previously a Bloom Store and Food Lion kept the best of Bloom with the best of Food Lion. The store is well laid out with wide aisles. And I love the Grab and Go deli option.

Best food lion I've been too since I've moved to NC. I went for the first time around closing time and was expecting the worst, but the staff were fast and nice, it was clean, well stocked, and had a good fresh produce area.

I absolutely love this food lion!!! This is pretty much the only one I go to now. The staff all are so helpful and friendly, the store is always clean even the restrooms and you can actually find what you're looking for!!!

Always find what I need & feel like I am getting a fair price. The employees are all very courteous & helpful. Numerous times I have asked the butcher to cut some lean ground beef & he stops what he is doing to help me.

Mandatory masks are required but half the customers there didn't wear them and employees wore them under their noses. Forget about social distancing. I won't be back until they enforce the mandate to the letter.

The worst customer service in the world. Every time I shop here I'm lucky if even one employee speaks to me and when they do it's almost always with an attitude. Don't shop here unless you have no other option.

Good prices and convenient as it's the only food lion open until 11. I'd recommend going about an hour or two before close for maximum avoidance of other humans (save for the employees of course). Well stocked

Clean and well organized grocery store. We especially were appreciative of how they are handling customers navigation throughout the store including having specified entrance vs exit during the pandemic.

After a remodel of this location, and a change in management, the staff is terrific and the atmosphere is great. Prices are comparable to other local grocery stores. Lots of items are kept in stock.

I'm in neighborhood of Park Rd, Dilworth. Store always stocked well, good selection, seems to have adequate staff. I notice mangers are always on the floor and working it! Love this Food Lion!

One of the best locations in Charlotte. Always consistently great customer service and friendly staff. The store is always super clean. Great healthy produce and an awesome meat selection.

The FoodLion on Park Rd. Has VERY VERY RUDE NON-HAPPY WORKERS... THE MANAGER IS VERY RUDE (He needs a Tupa on his head). I will not go back there not unless I really really have to.

Pretty darn good now. Especially after the remodel. The only thing that I would suggest would be to put powerade zeros back in a cooler, and possibly up your produce game.

MY WIFE AND I FAV FOOD LION EVER. THE STAFF IS REMARKABLE AND THE PRICES ARE REASONABLE... WE DON'T GO TO ANY OTHER FOOD LION EXCEPT FOR THIS ONE YESSSSS …

A great store, friendly , helpful employees. The parking is terrible especially on weekends the Comet Grill, Inzio's Pizza and two other places take up the parking.

Love this Food Lion!!! Great prices, sales. Everything always in same area so I can get in and out quickly when just needing specific items. My main grocery store.

Recently redid their vegetable section and it is really nice. Great prices and location. Much more affordable than Harris teeter, but a slightly smaller selection

I went there last night to do my shopping after work and I loved it! Bathrooms are very clean. Very friendly spacious isles. I will shop there more often.

Produce is fresh, organized, clean with better selections. But my most favorite is the flower arrangements that looks like a flower shop I love it.

Nice staff. Very helpful. But the majority of products are out of date or nearly out of date. Takes so much time to shop when checking every date.

Great store & pricing with VIP Card. Needs work on bagging. Deli Cole slaw & potato salad packed on side & made a mess dripping all over bag.

Decent place to shop however dairy manager along with store manager need to look into the dairy area there are some cheeses that have mold.

Favorite food lion never too long of a line. Almost never out of inventory. Hours are perfect. I can instacart or pick up too. …

Customer service great! Store clean! Everything seemed fully stocked and most importantly there were cashierS as well as self check out.

My absolute favorite store. Friendly employees and great customer service. They'll even help you to the car with your groceries!!

It's your basic Food Lion, only with very polite and helpful employees. Very clean, organized, and efficiently ran grocery store.

I love the freshness of the vegetables at this food lion location. And the prices are much better than Harris Teeter, or Publix.

Best food Lion I've ever been to. Everything is organized in a way that makes sense. It's a very clean well maintained store.

The Assistant Manager was wonderful! Without a doubt an asset to food lion and looking forward to making this store our go to

HAD AN PICK UP FROM HERE THEY GAVE ME THE WRONG ORDER DO TO THEM MOVING TO FAST AND ITS THE HARDEST TRYING TO GET MY REFUND

Closed early. Your a major company, update your hours online and stop wasting people's time. I won't use food lion again.

Best food Lion in town! Always has what you need. We drive across town just to go to this one at least once a month!

Been shopping here for 5 years, store is almost always in stock and clean. Usually less busy than Teeter or Publix

Good,clean,but noticed some in store with no mask or not fully covering mouth,nose or under their chin!!! …

So much better than other stores, always has everything on hand, so clean..... the most friendly staff ever.

Former bilo and bloom food lion is expensive and the selection if vendor items have poor selection

For an older store, it is very updated. Very clean and well maintained. Great customer service!

It was great I like that Food Lion because I won't have no trouble finding a riding cart

The only thing that some of lead staff was ghetto and was not dressed professionally

I love this Food Lion location. Its nice, clean and friendly. I always come back!!

I live across town and choose this location because their so friendly and helpful.

Very clean store with ample self check out stations. Bathroom was clean as well

I love food lion it’s cheap and they have a good Mexican selection and produce

My favorite grocery store,easy in and out,good service,friendly staff

Good food and clean store. Employee's are helpful and very friendly.

Friendlier than expected. Soft-spoken managers are willing to help.

Never have butter pecan ice cream chopped spinach or certain items

They have everything I need. Always a great shopping experience!

Clean, low key, well stocked, decent prices with mvp card.

Takes 20 minutes to get any cuts from the deli. Very slow!

Great prices and deals. Just not the safest area

Friendly staff, plenty of help to check out.

Great place to shop friendly atmosphere

Typical grocery store, nothing special.

A lot of BOGO sales! Thanks y'all!

A better affordable selection

Clean and well kept store.

Great place friendly staff

Staff very helpful