The people working are quite hospitable and it is a relatively fun place to stop in, my issue is that I made three copies of a key that do not work. I returned multiple times to solve this, at first they said it must be an issue with the lock and that I may need to pay for an additional locksmith service but my roommate's key worked fine. I persisted and purchased a copy from a keyme facility which worked perfectly on the first try. I returned to inform them of this and they only offered to come and figure out why they could not accurately copy this "new generation" of key. I presumably would have had to pay for that visit and they offered no refund for the three keys that are now useless to me, not a great business practice!

Tried to rent a drill for 2 hours to install a TV, first rep was very nice and told me $40 per day which was reasonable but that they might be able to install the TV themselves, put me on with other rep and wow, tried to pressure me to pay him $350 (could just buy a new TV with that money) to install something and kept trying to make it sound more complicated than it is… lastly, when I explained I have no interest in paying $350 he continues to try and dissuade me from my decision rudely and hung up abruptly at the end, very much was trying to take advantage of the situation rather help the customer, will not be using their services due to the pushy and inconsiderate nature

Don't be intimidated by the tall shelves and tight aisles. Despite the small size they have almost anything you could need. The staff was very knowledgeable about all of the hardware there and helped us choose the right mounting hardware for our TV. We had to come up with a custom solution and they got us everything we need. They even tried to save us money by selling us a different tool than we thought we needed (and what we ended up buying did the job just as well).

This place was incredible with my key copy issue. They gave me their cell number so I could send a picture of the key and confirm they had it before making the trip down. Alan was so kind, giving me a great price + discount because he knew the low-income clinic I was making the keys for. A warm, lovely environment - even though it's far from me, I'm coming back here if I need anything hardware or locksmithing related!

Came in to get copies of keys. The staff was knowledgeable and did it very quickly and for a low price. The only issue is that one of the keys was accidentally copied twice, and the other not copied at all. This was an easy fix, as I simply came in again, explained the issue, and they fixed the problem free of charge. I recommend going here for any task to be done quickly and for a good price. And it's a cute shop!

These guys are great! I needed finding a clipper to cut fake flower stems with wire in them. In the meantime, my cat had ripped my palm by accident. The staff-person clipped them for me since I could not apply the necessary pressure. It's really easy to underestimate just how much we need both palms for tasks! Having help moved me. I appreciate the thoughtfulness, help and really modest price here very, very much.

Always SO helpful. Whenever I go in here, the staff always goes above and beyond to be helpful and make sure they not only get you what you ask for, but that it's actually what you need. Today I was helped by Glen (I believe that's how he introduced himself to someone on the phone), who went above and beyond. Totally recommend this store to anyone who needs something for their project.

I was in a pinch with my roommate remodeling our kitchen and we ran out of pantry and cabinet handles! We needed about 25!!! We ran to the store and they reopened the shop just for us! We went home and got to put the new handles on our pantries and cabinets, they looked great! Thanks for what you did! You have nooooo idea how much it meant to us!

Went to buy some bolts. They were helpful finding the right size, but I was trying to figure out what length to get because their stock was limited. While thinking they kicked me out five minutes before they were supposed to close. They told me I had to “come back tomorrow.” Needless to say, I didn’t go back the next day. Poor service.

Favorite hardware store in NYC. Customer for many years. Service is excellent. If you don't know something, someone there does. I recently went in looking for toggle bolts and the guy working there suggested snap toggles instead. Even explained and showed me how to use them, and they made my job a lot easier.

Being from out of town my expectations were low when it came to hospitality. But here they helped me with my very specific request quickly and effortlessly. They even helped me with setup in the store to make sure I was 100%. Great Mom n Pop shop, wish I had one like this back home.

They tried to over charge me on a sheet of 220 grit sand paper. It was marked .79 cents they wanted to charge me over $2 for it, and the clerk said I couldn't go by what it was labeled. I had to tell him like three times to take if off, it's not worth the hassle go somewhere else.

Best hardware store EVER! Called for an unusual-size lightbulb. Not only did they have it, but they set it aside for me to pick up. We “discovered” them about a month ago and they are now our go-to place. Nice staff members who are very helpful, knowledgeable, and professional.

I have been going to this hardware store regularly now. It is closer to me, and they have everything I have asked for in stock, including things like Swiffer products and birdseed. I ask for what I need, and one of the store staff gets it for me. Very safe and very friendly!

Great hardware store, so glad I don't have to go to Home Depot. Just needed some simple 10-32 screws, they had them, they were cheap and I was back on with my project. GREAT SERVICE in a town that is known for being full of hostile A-holes and idiots.

Well stocked. Pretty much all you need is found at this location. My colleague and I stopped in for some plumbing supplies and they had all the material we were looking for. I recommend this establishment for your maintenance needs.

Awesome store, possibly the best in the city! You can't find something? Call them and they'll try their best to help you out. They can even make something personalized for you, based on your drawings. Simply the best team!

Went in to buy spray disinfectant and small spray bottles. In this time of crisis the owner donated the spray and bottles. As a NYC paramedic this action went without saying. The store has a new customer going forward

This hardware store carries just about everything and anything you need to complete any DIY repair. And the staff is knowledgeable and great people to speak to. It also has a great Mom &Pop atmosphere.

Poor cheap quality items sold at expensive price your better off going to HomeDepo or Lowe’s besides that HomeDepo and Lowe’s offers money back for returns Fulton Supplies has a credit for merchandise

The best thing about this place place is their exceptional service and pleasant staff. They are very helpful and always have anything you may need. This is always my first stop for almost anything.

I've copied keys twice now at Fulton Supply Co. I've gone around 4:00 PM both times and waited less than two minutes to be helped. The copies somehow work better than the originals. Magic.

LOVE this wonderful store and the people who work there! David is a real-life MacGyver, able to help me solve any problem with innovative solutions. It has the most amazing selection.

Super helpful, went out of their way to ensure that I had the correct hoses. Had to go back based on my mistake on size and they were super helpful and friendly …

Called ahead about a key to be made, a key which they’ve made in the past year, and they tell me they’ve never made this key and can’t today. Waste of my time.

Antoine and team are super helpful! They went the extra mile to ensure the plumbing under my kitchen sink was working again the same day. Thank you kindly

Very bad customer service. They have a lot of products but the way they assist customers is awful. There are better hardware stores in the area.

A great hardware store, with lots of competent staff to help out. Eugene helped out fast, and made some keys that I couldn't find anywhere else.

Friendly staff but I am giving 4 stars because while they do help you pick out the things you need, they don't offer refunds only store credit

Real hardware store; with knowledgable staff, quality in stock, and fair prices. A total rarity in NYC these days. Keep up the good work!

The prices were reasonable here. I was so happy with the customer service too. The staff helped me find exactly what I was looking for!

Helpful and many items. More on the expensive side (e.g., price gouging for masks). They have a minimum for cc payment — $10 or $15.

Like a throw back in time. Small store filled to the rafters. I found what I was looking for. I hope they stay in the area forever

Too expensive ! Bought one knife and one set of allen keys - $40 The knife was $18, as the same one cost about $10 on home depot.

Amazing service!! Jose and Alan stayed after closing to help with a broken water filter. They were so helpful and knowledgeable!

Knowledgeable staff. Will answer questions. Figure out problems. And carrys small wierd parts. They also don’t overcharge.

Been going to Fulton Hardware for years.... staff is always friendly and knowledgeable. After sales service is tops!

Very good and fast service. Duplicated 3 keys (ranging from $0.95 to $1.75). All the keys worked well. Thank you!

Very helpful, very friendly staff. And amazing selection of hardware supplies considering the size of the store.

Stubborn, treated me like a child insisting the kind of electrical socket I have at home doesn't exist

Amazing service and price! The lovely guys in here really cheered up my day and were super helpful.

They do copies of Key Trak keys which is great since not many people seem to be able to do those.

Best hardware store. Great service. Will always help you finding a solution for your project.

An amazing store -- how do they have everything in such a small space? Ask and they have it.

Awesome little hardware store. Hope it stays around. Way better than home depot

super organized, great for keys, lots of inventory for a small shop, nice guys

Keys copied. 2 keys, 2 minutes, 95 cents each. Great service, great price

Friendly and helpful staff. Always have the items I’m looking for.

Price gouging. Submitted complain form to the State Government.

Great small shop with great prices, friendly and helpful staff

Great place, and great bunch of salespeople very helpful......

Cool hardware store, the guys and gals there are very helpful.

Great store! Lovely stuff! They have everything you need!

Helpful and knowledgeable! A great neighborhood resource!

Alway have what i need if they dont they order it .

Great place, perfect attention, price and service.

Everyone in there is always friendly and helpful.

Well equipped and knowledgeable about the store

Amazing hardware store. They have everything.

Great service, knowledge staff, good prices.

Good prices and great customer service.

In this place it have averting you need

The best Hardware store in downtown.

Great items. Prices are a bit high.

Great and Knowledgeable Service!!

Very helpful and convenient.

Very helpfull plumbing guy

good prices, professional

Best customer service

Great, quick service

Very good service

Exceptional rude.

Great service

prezzi ottimi

Good place!

Excellent!

Excelent

Nice