Furniture House is a Furniture store located at 1308 40 Ave NE, Calgary, AB T2E 6L1, Canada. It has received 343 reviews with an average rating of 3.8 stars.
Monday | 11AM-10PM |
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Tuesday | 10AM-8PM |
Wednesday | 11AM-8PM |
Thursday | 10AM-8PM |
Friday | 10AM-8PM |
Saturday | 10AM-8PM |
Sunday | 10AM-8PM |
The address of Furniture House: 1308 40 Ave NE, Calgary, AB T2E 6L1, Canada
Furniture House has 3.8 stars from 343 reviews
Furniture store
"We were looking for a new bedroom set"
"I made the mistake of buying a dining table set from here back in April, and I still haven’t got the chairs that I’ve ordered"
"***If you think you have time to go through with Consumer Investigations Unit, Small Claim Court, and social media, then feel free to purchase from them! *** I would give them a negative review if I could"
"One of the Rubbish store, we order the furniture and they said they will deliver all of the items on mid of October but I said I need the delivery earlier and they said there would be no issue and they can deliver on the first week of October but something different happen they were keep postponing the delivery even though I paid full amount of furniture and on October 18,2023 they called the delivery is coming today and delivery people came to our house, we were expecting all of the furniture but there were only few of the items from our order and even though they didn’t inform us as all the furniture is not going to be deliver today"
"This store is fraud please don’t visit them"
We were looking for a new bedroom set. And we found a beautiful one at this place. The product looked very nice and the price was right. We decided to proceed with the purchase. The initial delivery was right on time and the guys, that delivered and assembled were nice and professional. We've received everything, except for one item, that wasn't ready and was expected to be delivered within couple of weeks. However, after the installation we've found damages on some of the items (the chest the vanity had visible cracks) and the bed LED lights were not functioning. A store representative came over the next day, inspected all and confirmed the damages. He promised us to replace the damaged items along with delivery of a missing bench. A months later I've contacted the store to follow up on the delivery date and that is were the problems began. For the first 2 months their excuse was, that the container didn't arrive yet. Then their delivery guys got sick with COVID. Then it was the weather. Every time I called the store, the girl on the other side of the phone claimed to be a new employee, that doesn't know anything. Promised me to check everything with her manager and get back to me. That never happened. For the 3 times the delivery was scheduled, I took days off work. No one arrived, nor even called. Last time I called and was able to get thru (it looks like they won't answer my phones anymore), I asked to speak to the manager. The manager was suppose to call me the same day, but never did (I'm waiting for his phone call for 4 days now). It's been 3 months since the initial delivery. And I even don't if I'm getting everything delivered and when. So bottom line is, if you value your time, your money and nerves, DON'T BUY ANYTHING FROM THEM!!!!!
I made the mistake of buying a dining table set from here back in April, and I still haven’t got the chairs that I’ve ordered. Instead of the white chairs that I wanted, they gave me old grey chairs. They told me that after one week, I will receive the white chairs because they did not have them at their store or warehouse. As you may have seen from the many other reviews, they give empty promises and excuses as to why they can’t deliver my items on the previously promised date. They continue to delay the delivery date and refuse to pick up the phone. I even took a friend of mine to the store to talk directly with the owner, but the owner happens to never be at the store. I’ve gone to the store about 6 to 7 times by now in hopes of resolving all this, but every employee either refuses to discuss the issue with me or they make up another story about why my items haven’t arrived. The final straw was today, when I received a call from the store that my items would arrive sometime today. They said they will arrive with my delivery in about half an hour, but it has been 3hrs and nothing has shown up. I’ve been waiting the whole day because they did not give an exact or estimated time the first time I asked. Reading the other reviews, this is a scam business. They use the same tactics with everyone else and have no shame in what they do. I’ve lived in Canada for over 20 years, and I’ve never seen a company act this shamelessly with their customers. Please, for your own sake, listen to the reviews and don’t waste your money and time buying from here. If this continues (which it likely will), I am considering calling the police. There’s no point in running a business if you can’t obey basic consumer laws.
***If you think you have time to go through with Consumer Investigations Unit, Small Claim Court, and social media, then feel free to purchase from them! *** I would give them a negative review if I could. I will ensure my family, friends, and new neighbors know what hassles I have been through with this store by sharing my experience. Don't waste your time with this store. They have no idea how to keep their promises. My order was delayed for 2 months even after the manager agreed to deliver on a specific date and they never showed up and did not even bother to call to explain. The reason the manager replied to my email just that I had contacted my lawyer and a letter was sent to have the confirmed delivery date. However, even though they agreed with the delivery date, No delivery was received by then. They are impolite, rude, and unprofessional. They would just expect their customers always be available for delivery and just call and show up on the same day without prior notice. When the delivery arrived, my order was not even right. 2 of my dining chairs are in the wrong color and I have 1 broken chair. The owner came to my house in person and said he would have 3 new chairs for me in 10 business days. That was on May 26, 2023, and today is July 30, 2023, I still have not received anything from them. If you have already ordered with them, make sure to keep all the conversations, contact CIU, talk to your lawyer, and file your claim with small claim court.
One of the Rubbish store, we order the furniture and they said they will deliver all of the items on mid of October but I said I need the delivery earlier and they said there would be no issue and they can deliver on the first week of October but something different happen they were keep postponing the delivery even though I paid full amount of furniture and on October 18,2023 they called the delivery is coming today and delivery people came to our house, we were expecting all of the furniture but there were only few of the items from our order and even though they didn’t inform us as all the furniture is not going to be deliver today.we called the store and they said, remaining items would be delivered later and I was so surprised with their customer service they were keep arguing with me and my family without any apology, I said I don’t need any delivery just cancel my order and refund the full money and they said we will cancel the order with 25% deduction then I called the my bank to cancel the payment and they cancel half of the money after that they said they will de the delivery on 31 October and nothing came out and now their excuse is that they are cancelling delivery because I got my money back through bank. If anybody is going to buy the furniture from this store please think 1000times and don’t pay anything before the delivery otherwise good luck. From Jinder Singh Brar
This store is fraud please don’t visit them. They will scam you with Black Friday sale offers. They will collect money and will run to other provinces. They will never deliver and they always make fake promises. Please people save your money. Please don’t go by the 5 star rating on this website it’s from his family members. If you need real review go to their other store’s website “furniture house” Calgary. You will find exciting fraud stories you may have never heard in canada. The front desk receptionist is a real mess and garbage. She don’t have any sense to communicate. Please people save your money or be ready to go through legal stuff. Just a tip never sign up for their flexi card payment options. It’s a big loop hole to scam you and screw you up. Please save yourself from these frustrating scammers. They don’t know how to run business and customer service and I am not sure why they opened the same store with same stuff at new location when they cannot provide the stuff to customers. I am filing a case against them so I thought of sharing to save from their Black Friday sale scams. Owner please reach out to me m only if you have a solution not your fake promises
0/5 - rating Horrible Worst experience Zero customer service False hope Lies Customer avoidance We had the worse experience trying to get our furniture from these people. Horrible customer service filled with empty promises and no sense of empathy for customers. There’s been zero updates and the owner was super nice at the time of purchase and then he was MIA. I’ve tried to contact them multiple times and every time is a new store as to why I can’t have my furniture. It’s been over 3 months and I have yet to see my things. I’ve already made many visits to try and speak to the owner but he’s never there. His employees are not helpful at all and in fact they are quite rude. I’ve asked the phone number for the owner (Sartaj) and that’s never provided to me. I do think he’s avoid me. And that is not okay. I’m left with no choice now but to report this to the Calgary Police Services as I have zero faith and I want me money back from these guys. If you’re in the market to buy furniture, I suggest go somewhere else as these people are not competent whatsoever. I would give this business a NEGATIVE 5 for rating. I guess nowadays we really do have to turn to social media for help.
Ordered my dinning set in April 2023, was told it would take 2- 3 weeks for delivery. Harry was definitely helpful. - received the table and 2 out of eight chairs after 2 months . Table was not the one ordered, was told the other 6 chairs would be arriving in a week or so but took another 6 weeks. Willingly paid extra $$ to get another table which supposedly should have been delivered in 3 weeks but was delivered after 6 weeks. Finally I have the full set after almost 4months which should have taken at least a month. In the process of calling them every week, I got in contact with Ravi, who I must say helped me out of my frustration.thank you!!it seemed like someone actually listened. Furniture is what I was looking for but trusting them will be an issue for me. I would not mind waiting if told exactly what was happening or how long it may take. Wrong promises and false hope ruined it all. If you have the patience to order and forget about it, this place is for you. Thank you Ravi for all your help.
Thanks Furniture House for providing the best furniture in the city. I bet you no one can beat the quantity of their products. I have bought some furniture from them and Harry paji helped us choosing the right product as per our need. He really gave us the best deals and the best discounts that I ended up buying few more things and I highly doubt no other store in Calgary would provide you such discounts. Their customer service is incredible, actually there was some issues with our couch but they went above and beyond to fix that problem for us and I am extremely happy with the quality of all the products that I bought from them. Actually I have seen people complaining about things not delivered timely and perhaps I might have complained about it as well but guys quality products do take time to be made and they do make sure that every one ends up having the best from them. Thanks Harry Paji and Dua for helping us out !
This furniture place is extremely unprofessional. When I ordered furniture from this place, they said it would arrive in two weeks. I also made it very clear with them that I have a special event coming up and I need the furniture as soon as possible. My order took almost two months only for it to arrive with half the furniture missing , plus they never mentioned that it will arrive missing with every time I’ve e called them. Not only that the service rendered by this company are very terrible, unhelpful and lack communication. They never pick up the phone and once they do after 15 missed calls, they answer with two words and without taking any of my information they hang up the phone. They always lie about the delivery date and if you tell them you will cancel the order if it doesn’t come in any time soon, they respond with “sure” I do not recommend buying from this company at all. Save your money and your time!!!
They are big liars first they say your furniture will deliver in 4 weeks but it takes more then 5 6 weeks and also they deliver damaged furniture they deliver wrong stuff and they don’t care how you feel they will not help they will not answer your call or return your call when they say they will call back once they take your money nothing else is important I thought I will have better experience with this furniture store but turned out to be completely the opposite I had the worst experience and they have the worst customer service please please if you don’t want to be upset disappointed or have stress or bad experience do not buy anything from furniture house I had not just 1 or 2 but so many bad experiences with them I bought 10,000 worth of furniture I cried few times and stressed a lot and they still didn’t help me
I had a terrible experience buying furniture from them, they told me it was going to take 2 weeks for my order to be delivered but it is over two months now and I still didn't get it, they said it would be delivered today only to get 1 out of 4 pieces to be delivered the rest they said would be delivered later !!!! I don't recommend this place to anyone, be careful of this business they're borderline scammers and liars they never pick up the phone i've been trying to call them everyday for the past week they answered twice only to give me more lies about the delivery date their customer service employees are extremely rude and unhelpful they even hung up on me twice when we were on a call, you would be better off getting your furniture elsewhere.
WARNING : I am completely baffled at the lack of respect shown to customers. DO NOT SHOP HERE. This company will not show you proof of ordering, confirmation, a tracking number or anything. Why? Because they are scammers. They take ur order and your money and give you the run around for months before THEY give you a laundry list of excuses as to where your things are. For the love of god and your sanity. DO NOT SHOP HERE. Unprofessional, rude, dishonest. Should be ashamed of yourselves. To those who they are refusing a refund, report them to the better buisness of Alberta, file a complaint. Talk to news channels. Enough of these will lead to legal action!!!! DEMAND A REFUND. THEY CANT TAKE UR MONEY AND RUN
The service rendered by this company is the worst service ever since I have lived in canada. I went in and buy a sitting room furniture and complete set of bed for the room. Delivery was promised to take place in 2weeks but it was delivered after 3months without lack of communication or empathy from all staff. A week after delivery, the three seater had a broken legafter being sat on by 2people. I went into there policy and it is clearly stated that nothing will be done. I regret dealing with thus cmpany. The worst part is they generate a credit card for the sales just too make things more difficult for u and act as they wish without any remote or human feeling. I can't even introduce this company to my enemy.
"Hey everyone, I just had the worst experience with Furniture House. I ordered a beautiful bedroom set, super cool couch and beautiful dining set from them, but guess what? They never bothered to deliver it! I've been calling them non-stop, but it's like they're playing hide and seek with my calls. It's beyond frustrating and seriously unprofessional. The girl name is Dua. She is very unprofessional and sach a liar. She always give you false statements and fake promises about the delivery date. I wouldn't recommend anyone to buy from them until they step up their game and actually deliver what they promise. Save yourself the headache, folks!"
Save your time and money by not visiting this furniture shop. Worst experience ever since I moved to Canada. Waited for almost 6 months for my order and eventually got nothing delivered and had to involve police to get the refund back. Such a hassle to deal with such unprofessional and rude staff who has zero knowledge of customer service. If possible, I should have rated them -5 out of 5 as they don’t deserve this 1 star either. The only two things that this shop delivers are false promises and stupid excuses when you want to inquire about status of your order. If that’s not what you are shopping for, then save yourself a trip.
I ordered a sofa set and bedroom set from Furniture House, and I was amazed how quickly they arrived. The packaging was secure, ensuring the items were undamaged. The quality of the furniture is luxurious, and comments from our members and friends all are positive. Their selection is wide, and the prices are competitive. The customer service was excellent, as they kept me updated throughout the entire process. Overall, my experience with Furniture House was wonderful, and I will continue shopping at Furniture House in the future. I highly recommend you purchase from Furniture House. Thanks.
Zero customer service, please avoid them, read all the 1 star comments deeply… 5 stars ones mostly belongs to friends and families. They never deliver on time, false promises, excuses, wrong items. Favourite dialogue, shipment late from Toronto or BC. Truck down, warehouse issues and many more. Please please request to everyone, save your time, headache and $$. And please don’t ask for invoice number (favourite copied reply for all reviews). Check their 5 stars are from fake profiles with 1 or 2 reviews. Punjabi cha keha ta siraa da fudu bandha gall Karan di akal tak Nai hge ena nu
Worst service ever!! You never get your items on time. All you’ll hear from them is lies and false promises. And they will try to keep you quiet with many false promises about delivery dates or a partial delivery. For more than two months now, I am still waiting for my remaining items. And they never gave me a delivery date for it!! Save yourself the trouble and never go to this place ever!!! Rude employees and unprofessional they will yell at you and treat you badly. I had to involve the police to get some of my order and still did not get the rest! ( order number0562)
I never had this bad customer service experience in my life ,these people don’t know the meaning of customer service and even you should have to beg for your furniture delivery while you will pay the full amount, I ordered furniture from them on September 3,2023 to get the delivery within one month and it’s nov 1,2023 no delivery yet and postponing the dates of delivery. If you will talk to them they will start abusive talk instead of showing the apology for their fault. I would highly recommend to not to go to these annoying people and not waste your time and money.
Please do not purchase anything from this store ask them to read the receipt before you pay. The receptionist girl is racist and very unprofessional once they collect your money don’t even waste time and call them. She told us not to come to the store as if I am begging her something all I want to know is a date and time when the coach will be delivered. The manager told me that he is new and on training avoid this place by all means. I wish the post could be made without giving it a star. Please spend your hard earned money somewhere else. Worst place to go ever!
Sartaj was very helpful in finding us a full bedroom set ! They had a wide selection of bedroom sets to choose from. He gave us the best deal, and with that he was super friendly ! They have awesome customer service , and we were told delivery would be 5 days after full payment and we got it in 2 days ! I highly recommend this store to anyone who is buying their first home or a new home or anyone looking to update their furniture ! Awesome prices !! Sartaj also contacted me a couple of days after delivery and setup to make sure I was happy with my products !
Best furniture store. My aunt moved to Calgary and had sold her furniture. She needed new furniture but had a tight budget. This store had great deals for a reasonable price!!! We were able to purchase everything from beds, sofa, dining tables. The customer service was awesome and very easy going. They were able to assist us in finding the style that would best suite my aunts home, which made the shopping experience at ease. Definitely recommend this place to everyone. I normally do not write reviews but felt this company deserved 5 stars!!!
They Are scammers pls don’t Buy any furniture from them. I purchased furniture from them and pay all the money. It’s almost 3 months I still not received my delivery and and promised me make delivery 17th oct 2023 and still not get it.when I asked to refund my money and they said there is 25% charges and why I can pay for their fault and I m still hanging in middle.staff is so rude worst customer service ever pls beware from these scammers who is taking our hard earn money.
If you are looking for your dream furniture then you are absolutely at the right place. As a new home owner i was confused what to look for but MR Sartaj at Furniture house helped me beyond my expectations. All staff members are so nice and helpful and everyone specially Sartaj will help you and suggest you as per your room wall color matching. I can guarantee that their prices are unbeatable and their service is tremendous Highly recommended for sure
We just moved in Saskatoon . And we purchased our all furniture from these guys. Not only they helped us with buying furniture plus they manged to send it to Saskatoon as well that too very cheap. And they helped us settling down also. Besides the professionalism , great human beings these guys are. Specially the owners wife NAV , she was so helpful . I highly recommend this store Furniture house. Thank u so much guys . Keep rising and shining.
I dont normally post experiences I have but Furniture House’s friendly staff can't go unnoticed. From the moment I went in they attended to me and even thought I told them I was just looking around it was nice to see they gave me the space and time I wanted till I found something I desired. I then immediately got attended and found a perfect coffee table for our new house. I will definitely be going back for any of my furniture needs.
We bought furniture for our house from Furniture house . Harry helped us personally with everything we bought. we bought more items then we expected. Great quality furniture and very modern and elegant and Prices were reasonable compared to other stores. delivered on time. We will definitely return to Furniture house for future purchases. We will surely advise our family and friends to shop at Furniture house. Thank You so much.
I recently visited the Furniture House and I was really impressed with the quality of their products. They had a great selection of furniture and home decor items, and everything was reasonably priced. The staff was also really friendly and helpful, which made the shopping experience even better. Overall, I would definitely recommend checking out this store if you're in need of any new furniture or home decor items.
I had an incredibly frustrating experience with Furniture House. Their customer service was abysmal, showing a complete lack of concern for my issues. Not only did my order get severely delayed, but when it finally arrived, a crucial part was missing, rendering the furniture useless. I wouldn't recommend this store to my worst enemy. Save yourself the headache and shop elsewhere.
I had a terrible experience at this furniture store. The furniture quality was subpar, and the prices were outrageously high. The customer service was abysmal, with unhelpful and rude staff who seemed disinterested in assisting me. Delivery was a nightmare, with my furniture arriving damaged and weeks late. I would strongly advise anyone to avoid this store at all costs.
Bad customer service. Never do business with this fraud and unprofessional people. They lie about delivery it takes more then 2 months to get ur delivery not 2 weeks. When u call to find out where is ur furniture. They scream at u. When u ask for ur money. They refuse and they say u don't ur money or furniture. My recommendation to rather through ur money to garbage
Worst experience ever…Bought sofa back in december was suppose to get extra cushion as promised before making purchase. After countless calls & few trip to their showroom, waited for more than 5 months just to hear that SORRY SIR THAT FABRIC IS OUT OF STOCK, REALLY ?? then why did u fake promise me last week that it has arrived in your warehouse?
From the start to finish these guys were very helpful and and accommodating. Not only that they made what I pictured but they were very diligent on the advice and was knowledgeable about the sizing and made sure it would fit in my house without issues. I would highly recommend this place if you guys want good quality custom pieces of Furniture.
Best place ever been too beautiful furniture , really honest people , also awesome on delivery time and set up, i rate also rate this place 10/10, I will for sure be coming back, don’t listen to negative review because you have found the right place, also helped me set up my new furniture and beautiful bed. See you guys again …
Great experience with them, we were surfing around for a sofa in a Calgary, then I came to know about them, honestly, they guys have a best collection of furniture, INDER helped us alot to choose a best sofa set for our home, her way of treating us was beyond . I will definitely recommend to check with them at least once. Thanks. …
Writing this after 3 months of purchase.. bought furniture after seeing the reviews but I think all their reviews are paid or managed as the quality of furniture is very cheap. Sofa is making noises after 3 months, and there is no one to respond, very unprofessional, and the lady at the store don't know how to behave with clients..
Omg the worst customer service very very rude. U don’t get what u pay . I ordered white chairs. They delivered gray chairs . I didn’t accept the gray chairs. They drop off by my door . they said free delivery . But I had to pay for delivery by the forced me . So don’t west ur time and ur money. To deal with this scam furniture shop
Thank you so much Dua Nayyab for your amazing customer service along with top quality custom designed furniture. We are extremely happy with our new custom designed furniture. You and your team did an amazing job in helping us design new furniture's for our home and we really appreciate your honest opinion. Thank you once again.
Sartaj The owner of the furniture house store gave me a really good deal on a 6 piece set of chairs. He brought the price down by literally 20% ! Best deal ever for some higher quality chairs, the people there are generous and keep they’re word. I would highly recommend dealing with them when wanting good quality furniture.
Terrible customer service from the manager and all staff. Refused to refund my money even after they took their furniture back to their store. Now I'm taking them to court for my money. A bunch of thieves! STAY AWAY FROM THIS STORE. There're too many other good furniture stores in Calgary that will be worth your money.
Great place to buy any kind of furniture with affordable prices. Me and my husband visited the furniture house yesterday and We received great customer service by inder and sartaj. Must go and look furniture house as you will be amazed with their collection and prices. We bought this sofa and i love it
I had an exceptional purchase experience at Furniture house. Furniture at this place is a perfect combination of luxury and functionally. Huge selection of fabrics and smart options too . Harry was very informative in customizing my furniture selection, I am looking forward to receiving the items soon!
Amazing service, people, and furniture! Felt like I was right at home. The friendly workers made me feel like a welcomed customer! They had so many options from the catalogs and kiosk! I found the perfect Bed for my new home. I’m definitely coming back to buy more! Thank you Furniture House!
One of the best place to find furniture in Calgary, good prices and great quality. Love their store of the best store in Calgary. The owner of the store Sartaj , he is so humble and nice and the salesperson Dua really appreciate her support in selecting the furniture. Highly recommended
We bought a new sectional a few weeks ago and just love it. We were promptly greeted upon arrival. They checked in with us in a timely manner without being bothered. They gave us compatible options and finally settled on our sectional and ended up buying a new bed too. Very happy.
Best Place to stop by if you want beautiful furniture for your house . Good Prices, Good Quality, Highly Recommend. Really love the service by there salesperson named Dua . When you go to shop ask for her , she will always help you to get right stuff and will give you good deals .
This is the worst place. I do not recommend buying anything. They are liars. My order was supposed to arrive within a month. It did not arrive until after I ganged up on them and received my order broken, and they took more than five thousand dollars and did not fix the faults.
The employer were so rude and so mean , I ordered from 14th of August and I didn’t receive my furniture until today 26/10/2023 I went to their store and 2 of the employees were mean And today when I call them 3times they answer and shout on me because I called them 3 times
Worst place for furniture. They will never deliver on time. If they said they will deliver in 15 days don’t believe them it will be more than month and half. Everyday we are making Call and they always said we will deliver today but never delivered. Poor customer service.
I bought a love seat from there. The service was amazing and smooth the workers helped me take out the sofa. They were pleasent to talk to and very friendly individuals. Their furnitures are different and elogant definitely the place to get your house furnishings
I just regret dealing with these guys. Zero level of customer service, last minute price increase, you don’t get what you order and delivery date- even they don’t know. So if you want to waste your money and want stress n trouble, go ahead and deal with them.
Very good prices and good quality stuff . Show them photo they will beat the price and give you good price.Really appreciate the great customer service by Dua and Sartaj.Came here to buy 2nd time .Very happy by the quality of there products. Highly Recommend
Very good service by furniture house I really recommend this store to all friends and family . Don’t fall for there fake reviews as there competitor hates them as the give the lowest price in town . As you can see only one person is doing the same review .
I just got a new sofa set from this furniture store and I'm really happy with how good the furniture is. The service was great too, the staff was really helpful and knew their stuff. I definitely suggest this store to anyone who wants top-notch furniture.
Excellent service from start to finish, lots of choice with different color combinations to match your furniture or decor. Our dining chairs are a great update to our dining room, delivered on time and plenty of updates to let me know when they arrived.
I was skeptical due to the reviews but they helped me find exactly what i wanted at a good price. They are all very kind including the delivery drivers! My order arrived on time and the product is stunning. Do not believe the negative reviews :)
They are the best,there furniture is great,really loved there furniture and the customer service was top of the sky they were very helpful and helped me out in every selection of furniture. The owner of the store is very helpful and friendly.
We bought a 3 piece living room sofa set from Furniture House. I liked this store right after we walked in, they have so many options to choose from, lots of luxury unique furniture items to order. We bought a 3 piece black velvet sofa set.
I went to the Furniture House today. It is an amazing furniture place. They have good design and good price. Sonia and Spartan were amazing helpers. They helped us get good deals on our house furniture. We are definitely coming back again.
We are having the WORST EXPERIENCE so far. It’s been 4 months now and we haven’t received our order. We keep calling and asking and they keep giving EXCUSES. We were promised in January that our Recliners will be delivered on Feb 3rd week
Worst place to order furniture, bought new house, we thought to get furniture from them . We ordered our furniture back in November, but never received our furniture. False promises , worst customer service , instead of saying sorry to
Thanks sartaj for the best deal in town they do custom couches . I would recommend them to family and friends . I see there is negative reviews but i understand you cant satisfy everyone . Hopefully that helps others to buy from them .
Worst experience I’ve ever had. It’s been more than 2 months since we’re waiting for our furniture. Never attended our call. When visit their store confirm this weekend delivery every time but never had. Not gonna recommend to anybody.
We bought mattresses from your store yesterday and we experienced great customer service from your representatives. And on top of that, the quality of mattresses is outstanding. This store will be on are top list for future spending.
Excellent place to shop for great furniture! The staff are extremely polite and helpful, as I had a few questions that were answered to the fullest. Prices are incredible compared to anywhere else in the city. Highly recommended.
Very good service by their salesperson Dua. Always asked for her. She will always help you to get best stuff for your house and really appreciate their delivery team as well. The guys properly fix everything at my house . Thanks
Ordered a sofa about 1.5 months ago and still not responding with proper answers. They promise to give me use only sofa until then but very poor customer service and not even responding calls as trying for around 100 times.
I love the Furniture House! I went there today, got lot of furniture with good price and my experience with Sonia and Saroyan was amazing. I will definitely go back again with my friends to get more furniture there …
Today is delivered my daughter bed and I Very satisfied your their amazing work and I am realy amazing for your bed and mattress are very high quality and I invited my friends to shop from your furniture house.
They don’t even deserve a 1 star all their deliveries are late and never produce what they promise at the time of payment. I recommend that no one go to them they are the worst furniture store in Calgary!!!!
Excellent service! I was limited with the space I had, but they helped me figure out the right configuration. I shopped everywhere, and I luckily found this place. Overall a great exceptional experience
Great customer service, Nav spent a lot of time with us to help ensure we buy modern looking quality furniture that is also value for money and last long. She had deep knowledge about all the product.
I drove all the way from brooks to get the fireplace but I ended up buying couches as well because of good customer service. They also gave me the free gift. Loved my shopping experience with them.
Have very good experiences with them. They help me for approving my flexiti. They are very helpful. Highly recommended. Must visit the store buy you furniture from them. Best store in calgary.
Very nice staff my wife and i had an excellent experience showed us great bedroom set combinations at very great prices. We will be coming back this place is a must check out Thank you …
Have best experience ever. Best furniture in Calgary. Have alot of new design. Seems to have luxurious sofa and stuff. Highly recommend. Must visit this store. Very helpful stuff.
The best store in the city! Their prices and furniture quality are phenomenal I had a great experience with the saff and owner. I'd highly recommend people check it out ☺️ …
Furniture house, best place to buy your furniture. Honest wording, no pushing for sales. I went in to look for a bed set and found the best price from these guys in the city.
Really good furniture….they are very careful about customer needs and great service… price are reasonable compared to other stores. We will definitely return to show home.
I hardly recommend to you, DO NOT buy any stuff from this store. There are scumbags and liers they told you 2 weeks and you waited for 6 to 7 months plus wrong stuff.
got my sofa delivery today, i am very happy with their service. one of the best furniture store i came across in calgary and their price are very reasonable as well.
Just wanted to share my awesome experience with Furniture House. Their service was top-notch, and the sofa set I bought is super comfy and stylish. Highly recommend!
Amazing place many sets to choose from! Customer service is wonderful. Totally recommend this place if you’re looking for great selection and great customer service.
The furnitures has very good quality. I recommend everyone visit to this store who planing to buy a new furniter!! thank you for delivery also just in time. !!
Great experience buying my new set of couch and bed frame. Dua was a delight to deal with and helped me select a great furniture for my apartment. Thank you!!!
First time visited there, had a great experience. Got wonderful deals with reasonable prices. A great furniture shop in calgary. Staff was awesome. Must visit.
Excellent service. The staff were patient and knowledgeable. The bed and mattress are excellent and we are very satisfied. Furniture house …
We bought furniture for our new house from FURNITURE HOUSE CALGARY . Great Collection, Expertise staff, awesome dealing. In short good experience..
The most unprofessional company ever to work with. They do not care about their customers whatsoever. I do not recommend shopping here at all
Our furnitures took over 6 months to arrive and we were told arrival in a month. Other than the false promises the furnitures are okay
We recently moved from Ontario and bought all our furniture from them. Amazing collection and after sales service. Highly recommended.
Do not try to buy from this store ever. The service there is very bad and the employees are not professional. (They're just scammers)
These Guys are awesome thanks to furniture house for getting me the best deal in Calgary Will recommend them to family and friends
Absolutely terrible service. See other reviews from upset customers. No delivery no money back. How should I deal with this?
Best store in Calgary. Bought my bed from here got the delivery on time. I would recommend them to my family and friends.
Very kind guys. And we bought a mattress and it’s perfect the way we wanted it for our parents with a reasonable price.
Excellent staff and Great Company to work with for all your furniture needs. Best Furniture store in Calgary by far!!!
These guys are awesome! They helped me with finding the perfect couch. Go to their location for the best advice ever!
Moved from Vancouver last month, bought furniture from them, these guys are awesome. Great service, on time delivery.
Awesome store….I love the variety and awesome customer service and I bought furniture from here in really good price
3875 reviews
North Hill Centre, 1616 14 Ave NW, Calgary, AB T2N 1M6, Canada