I arrived 5 minutes early for my appointment, sat there for 45 minutes after the scheduled appointment time, was never called in. I asked the receptionist how much longer it would be, and in response was asked why i was attending a doctor (not something you generally want to discuss both in a waiting room with others present, or with someone who isnt a doctor?) I was then told that the patient before me was taking longer than expected but that i would be next, and then someone else was called. at this stage, having waited for almost an hour, i left. I suffer from anxiety and had previously booked a phone appointment given the COVID situation, which was confirmed,I then received a call and had this appointment cancelled and was told that I needed to attend- I was then ignored completely when i did attend. I cannot necessarily speak to the quality of the medical professionals here, (not for lack of trying) but customer service is atrocious. Being a medical receptionist myself I'm aware of possible delays etc and more than willing to wait if kept up to date but to be completely ignored for near to an hour and then have my motives for attending questioned in a public space seems dubious. Nobody attempted to stop me leaving, rebook me, or call me to follow up afterwards either, though I have no doubt having received this feedback form that the fees will still have been claimed through medicare despite not actually providing a service.

The front desk staff, dental assistants, hygienists and Dr Sarmad are all passionate and caring about providing for their patients. This is the dentist you want to visit if you are afraid or nervous of dental work, as you will instead become someone who is happy to visit each year simply for the pleasure of seeing the staff! I had the usual checkup, and x-rays, and then two wisdom teeth removed, a clean and a filling, and finally a splint made. The cost was extremely reasonable given the extensive work and they were accommodating in regards to appointments. I'd never had a filling before and people had told me that the sound of the drill upsets them. However, at Future Dental they place headphones on and you watch tv while they do the work! I'm not a fan of needles, and they were extremely good at providing the local anaesthetic in a manner where I barely felt anything - in fact, I actually felt nothing with the exception of the inner gum and true to Dr Sarmad's word it was two seconds of a slight pinch sensation and done. My partner has had terrible experiences with dentists and I worry about his dental health, but I will be sending him here and feel like this will be the turning point for him to regain confidence in dentistry again. You won't find anywhere better.

I’ve had two appointments with Dr Anthony Michalopoulos in the past week and am already confident in his work. The first was for my first checkup with this dental practice (moved after having poor dental work elsewhere). I can honestly say I have never in my life had such a thorough check up. He took pictures of my teeth to show me areas of concern rather than other clinics that blindly tell you what’s wrong and what’s urgently going to cost you hundreds/thousands of dollars. He was thoughtful of my current financial situation and helped me plan what was urgent and what could wait until I could afford the treatment. He also walked me through long term plans to improve my smile (invisalign, shaping, bonding). I went back for my second appointment yesterday and had two fillings. Both Dr Anthony and the dental nurse were gentle throughout and very thorough. As far as I can tell, he really did an impeccable job. Two very deep fillings that aren’t even visible, perfectly blended with my natural teeth. Slightly nervous I might need a root canal in the future, but hopefully these fillings will last. Thank you!

I have never given a review for a medical professional before because if I have felt the need to say something unfortunately it has not been good. However in this case, it is the total opposite. I began seeing Dr Hanan Al-Alo around 2 years ago due to the surgery being close to my home. Now, I would simply travel from wherever I was residing. Hanan & Suzie her receptionist are like part of my extended medical family. Having a GP that makes you feel comfortable & you can trust is paramount but what impresses me more is her lack to needlessly watch tap, as a lot of GP,s do. She listens to you & does not care how long it takes & she is not money or Medicare driven! I love her sense of humour, her humility & her kindness. She truly is a credit to her profession & an absolute gem of a find to me. 5 stars!

Amazing dental team at Future Health! Dr Sarmad is highly professional, personable, and very respectful of your comfort levels both during and after procedures. Another dentist I'd seen elsewhere had referred me to have my wisdom teeth removed surgically as they were so impacted, but Dr Sarmad was able to do the procedure in chair at half the cost. His gentle, kind nature helped put my nerves at ease, and he took the time to explain each step of the process, including costs and what to expect afterwards. The dental assistants are lovely, and the added bonus of noise-cancelling headphones while watching netflix makes for an enjoyable experience- something that I thought I'd never say about going to the dentist!

This was the worst doctor I have ever visited. The reception staff were lovely and the clinic overall was actually very welcoming. I dont know exactly who the GP was that I saw that day but she had me in the room for about 20 seconds, then answered her mobile phone and told the person on the phone to wait 30 secs until shes done with her patient (me) she then kept this person on the phone and finished my consult. I was basically rushed out of the door, too sick to really protest against any of this. I'd say I was in her room for all of about 2 minutes. I will never be visiting again. I also don't appreciate my personal medical history being discussed on google. Thanks.

Dr Sarmad's work is exceptional, unsurprising given his principal stature. However, what is surprising is how easy it is to communicate with him and his staff ( special shout out to my favourite chika Roxanne), how relaxed the environment is and that I actually look forward to my visits. It is with no hesitation that I would recommend Future Health & Medical to anyone looking for a quality Dentist you can trust! P.s you can watch your favourite Netflix series while they deal with the lifetime of neglect which is your mouth. If you need a suggestion they are also pretty versed in some good series. Keep up the good work guys.

Came all the way from Darwin to Melbourne just to get the bioclear treatment done. The result was amazing! I had few black triangles after the Invisalign treatment because of overlapping teeth and the shape of my teeth. I did research on different ways to fixing black triangles, such as pinhole surgery, gum grafting, etc. And bioclear was the most suitable for my case. Dr. Sarmad was incredible. He was super professional and friendly. Like he said, more people should know bioclear. I will prob visit Melbourne frequently from now on! Thank you Dr. Sarmad and other staff. See you all very soon.

I would like to thank the staff who provided such high care for my daughter when she received her COVID vaccinations. They could not have been more welcoming or lovely. Lucy fainted after her first vaccination and the response from the staff was extraordinary. What was even more amazing was that when we returned for her 2nd vaccination they remembered her, and put in place several things to make her feel more comfortable. Thank you, this was fabulous service and the clinic should be proud of the level of care they provide.

I have been going to this medical centre for a few years the medical treatment is second to none. The doctor here actually listens to you and always helps. DENTAL review: two weeks ago I visits the dentist here needing a bridge for my front tooth. On first visit the dentist explained all my options, I decided what I wanted and he took no hesitation to get started. Two weeks later I have a full smile again. VERY impressed with the treatment. Equally as good as the medical treatment. highly recommend.

Had high hopes cause of amazing reviews. My appointment was at 1.30 and I got there 10 minutes early. Receptionist who was smoking outside the health centre told me they'd be open in 10 minutes. Went in at 1.30, waited until quarter to. I was on my lunch break so I asked the receptionist when I would be seen, she said I'll just text the doctor and see where they are. Wow. The biggest thing for me was staff smoking outside the health centre. Totally unproffessional.

Dr Abuqlam is a wonderful dentist. Attentive, patient, prioritises patient safety & comfort, & is honest & upfront. Always willing to answer questions, & clearly extremely talented at what he does. The other staff at FHMD are also welcoming & easy going - notably Theresa at reception. Thank you Dr Abuqlam & team for making my time spent at your clinic a really pleasant experience every. single. time.

Thank you for such a wonderful experience! I was really self-conscious about my smile and had dental treatment completed at Future Health and couldn’t be more thrilled with the results! Dr. Anthony was very professional and took the time to clearly explained all my treatment options so that I could make an informed decision. Such amazing work, cannot recommend the team at Future Health highly enough!

I hate going to the dentist and am so glad to have found Future Health Dental Centre! I saw Dr Sarmad and he was really friendly, professional and knowledgable. The night nurse, Anita, was very thoughtful, sweet and went out of her way to give me the best customer service I've recevied from a medical practice. Both of them really took care of me and made the whole experience actually enjoyable.

This Dentist Sam is the best dentist i've ever experienced. I am 60 years old and now can finally smile with confidence. I'v had porcelain veneers placed in my mouth and all without any pain. Dr Sam worries about his clients and rang to see how i was going. An exceptional dentist and the staff there are also extremely helpful. Thanks Dr Sam...

We have been to lots of medical centres since our pregnancy and birth of our baby, however we will never go to anywhere else but to Future Health with Dr Hanan. She is super caring and treated us like family. The place is super clean, there is ample off street parking and it's close to public transport and we will always come back.

Such a nice clinic! I’ve been seeing Dr Sarmad for my dental work for the last few years and have always left feeling so satisfied. His work is excellent and of very high standards! I’m always asking questions and he always has time and an answer for all my concerns. Highly recommend him if you want your teeth to be taken care of.

These guys are amazing. I got my four wisdom teeth extracted on the same day. Dr Sarmad and his assistant Roxana were very professional and polite. They make me feel very comfortable during the whole process. Dr Sarmad explained in detail the procedure and how I have to look after myself after it. I highly recommend this clinic.

Highly recommend Dr Sarmad, he is transparent and very professional. He understood my apprehension towards dentists (due to my bad experiences) and made me feel comfortable and gave me headphones to listen to music throughout the procedure. Dr Sarmad and his team are one of the best in Melbourne; if not the best.

I don't attend this medical practice ordinarily but booked my two Covid Vaccinations here. Real great friendly and sincere service. I booked both appointments by the health engine app. My first injection I didn't even feel go in. Good set up, well laid out, friendly staff. No delays, on time.

They sent me a link and told me to book for an appointment online, which i did. I show up for my appointment only to be told that i don't have any appointment booked although i booked for one. My time was wasted and no help was given whatsoever. Do not recommended. Very Poor customer service

Great place for both medical and dental attention. You can book appointments online. GP is very kind and thorough. Dentists and nurses are very professional and understanding. They even had noise cancelling headphones and netflix, for you to relax whilst the dentists work!

The centre is accommodating for last minute appointments. Fantastic services on site including ultra sound machine, nurse for pathology, heart scan. Dr Ali is friendly and caring, professional. Can be too efficient, so best to have any questions ready beforehand.

Dr. Sarmad was a great dentist. Well spoken and really knowledgable. He was able to answer all my questions about my teeth. He was gentle when cleaning my teeth, unlike some past experiences I've had. Left with a healthy clean mouth and a happy smile

The best dental clinic I have ever been too. Dr Sarmad is very knowledgeable and was able to answer any questions I had. The staff are also very lovely. Overall 10 out of 10 experience and highly recommend Future health Medical and dental Centre.

Just done a Bioclear Treatment with Dr Sarmad today. The result is amazing! Really appreciate with the fantastic work and enjoy the whole experience at the clinic. Highly recommend for anyone looking for a professional and skilled dentist.

Dr. Sarmad and his team were amazing. After several years of unsuccessfully searching for dentists who understood my problem, I finally discovered Dr. Sarmad who not only understood my issue but introduced me to an amazing solution called

Dr. Sarmad did 6 fillings and dental clean in 2 appointments, I can't recommend him enough. I had a great time, well as great as you can when someone is drilling into your teeth. Receptionists were also friendly and very helpful!

Simply incredible! My 6 year ASD boy had an amazing experience of fillings for his decayed tooth. Dr. Sarmad and nurse Ms. Enise were very professional yet affectionate towards my son. I highly recommend this dental clinic.

This dental center is nice clinic! I’ve been seeing Dr Sarmad for my dental work for one year and have always left feeling so satisfied. His work is excellent and of very high standards .

The best doctor I have ever seen. I would highly recommend Dr Hanan, She is very caring and empathetic and always has time for her patients even if they haven't got an appointment. …

Always so grateful to Dr. Sarmad and the team at Future Medical and Dental for always looking after me. Never had a better experience at a dentist and can’t recommend them enough.

Dr Sardam is a legend! He is super professional and provides the highest quality of service! He’s very social and funny so its very easy to talk to him openly- highly recommend!

Obviously a very experienced Dentist, Dr Abuqlam was super gentle with our 8 y/o and took the time to explain everything in detail. Best experience I've had at the dentist!

Best ever dental experience staff are very helpful and genuine . Dr Sarmad is patient, explains everything simply and is really gentle. Cannot recommend highly enough.

Dr hanan is an amazing Doctor. She's been looking after me and my family for few years already. Very gentle and understanding. The best family doctor i ever have.

Dr Sarmad Abuqlam (Sam) is one of the best dentist’s I have ever been to. The environment is very relaxing and he is great with anxious and nervous patients.

Amazing work!!! Dr Sarmad did my Bioclear procedure and I couldn't be happier. I LOVE my smile, just amazing work! I highly recommend. Thank you so much!!!

Hands down the best dentist I have ever had. Dr Sarmad is a legend and I hope he is my dentist forever :) Lovely staff on the front desk too.

Very good place, listens to all your commands. The doctor that cleaned did a very outstanding job, this place offers the most friendly staff.

Could not speak anymore highly of all the staff at Future Health Medical and Dental. Highly recommended to anyone needing dental care.

Dr Hannan has always been good time wise and with her advice and diagnosis. Best to book at least 24 hours in advance.

Dr. Sarmad is a very thorough dentist- always explains things and offers all the options available. Highly recommended

Very nice and friendly doctor, gives you the time you need and is very knowledgeable , great to have her around!

The best doctor ever. Very professional, knowledgable and friendly. 5 stars to the clinic, service and parking.

They were very friendly and informative throughout the procedure making me feel comfortable and relaxed!

Best dental experience I’ve had with Dr Sarmad. Professional and effiecient. Highly recommended.

Great doctor and receptionist is always polite and willing to help in anyway they can

Dr Sarmad did such an excellent job with Bioclear. Highly recommended!

Dr Hanan is precious to me not only as my physician, but as a friend.