Unacceptable Refusal for Return, exchange of Pan after Single Use I purchased a flat-bottom frying pan from this store 5days ago, but my experience has been extremely disappointing. After just one use, the pan showed clear signs of defects, yet the merchant refused to accept a return or exchange. This unreasonable and unhelpful response has left me dissatisfied with the merchant's service. Upon using the pan for the first time, I noticed that the non-stick coating was already peeling off, posing a safety risk. As a customer, I expected a brand new pan in perfect working condition When I communicate with the merchant for assistance, I was met with resistance. Despite explaining that the pan was faulty after just one use, the merchant insisted on not accepting any returns or exchanges for used items, even though the defects were not caused by misuse or mishandling on my part. I am deeply dissatisfied with this experience and cannot recommend this store to others.

I must say this place really is great. I’ve bought multiple items here as I live nearby. The latest thing though truly showed me how awesome this store is. I was in need of a drill at the last minute and I ran to the store but unfortunately was closed. The owner who’s name has left me, was able to let me borrow a drill and told me to just bring it back the next day. All I had to do was leave my ID. He could of just left and told me he was sorry and carried on his day but no, he went the extra mile and stripped away the store owner / businessman ego and became a helping citizen. In these tough times it’s little details like this that show you the good in people. Thank you again! And I hope this simple deed pays you back in many ways!

Dear audience I am a photographer and travel filmmaker now trying to make it in NYC and I had a portable wagon that needed repair. This will be my fourth time visiting and purchasing what I need to fix a wagon. But Burak was so helpful, oh my panda. The guys are amazing and helped me out today again. and this time I'm happy to report that I fixed my wagon because of him, Burak helped me get two 3/8 16 x 4 some HEX nuts, and some 3M tape. Before he didn't have the J-B weld Orignal but I came back because he was such a good representative for the hardware store, for now on I am going back there to buy all the parts and anything else I need. Just want to say Thank you Burak again bud, you re the best. Your truth ThePandaPhotographer

I have come to this store a few times, selection is limited for the only thing approximating a hardware store in Court sq, and staff knowledge depends on who happens to be working, but it has decent hours so I’ve looked past that since we try to support local businesses. I would have given it a 4-star review before today. However, today when visiting to store to try and find the right screwdriver for a project, I was treated highly suspiciously after checking to see if it would fit a screw I had brought and I was essentially asked to leave the store. I’ve never seen or heard of this in decades of hardware store visits and will not be coming back.

I was excited to find a soda stream cartridge exchange in my neighborhood. However, I feel I got overcharged! They only gave me $10 exchange for my old cartridge (Bed, Bath, and Beyond gives you $15). They were nice here, but the total for the new cartridge was $17 compared to Bed, Bath where it’s $13. I like to support local businesses but I feel they should honor the $15 trade-in credit that other stores do (it says on the soda stream website you get “half” off a new cartridge) for trading in your old one!

These guys are out of sodastream gas for weeks at a time, so be sure to call ahead and confirm that they have it unless you want to be disappointed. The other products also have very iffy availability. But when the products are actually in-stock they're not half bad. The problem is them actually having things in stock. Edit: Lowered score as the owner apparently likes to take things personally and get defensive and snarky about anything less than 5 stars...

This is a one stop shop for all your kitchen, bathroom, and home needs. This got absolutely everything. The price is ever so slightly higher than if you were to go to Walmart online but not too bad for the area its not too bad. The staff is so kind and so helpful. The aisles are narrow since it's a small space with ALOT of stuff to look at and can be overwhelming. If you love home goods this is going to be heaven for you.

This place gets no stars. In addition to being overpriced and understocked, the owner follows you around the store until you have no other choice but to confront him. I didn't think that type of ignorance would bother me, but it actually was tremendously offensive. He added insult to ignorance by pretending to call the police on me because I called him out. I was and still am disgusted. Don't waste your time.

Small but decent store where you can get a lot of household items. I find it very helpful to have a store like this in the area as LIC/Court Square lacks convenience stores and sometimes I need something right away. Staff was generally helpful. I believe there's another one of the Kitchen Plus store by the waterfront in LIC, which is a bit larger than this one.

As I’m writing this, it’s 10:46am & I’m standing in front of the store. It says 10am but it’s not open. Great store but gotta have somebody here at 10am to open the store because that’s the time it says y’all open. & if you can’t open at 10am don’t advertise 10am… Thanks BUT STILL A WONDERFUL Store.

I come down from Astoria to visit because the housewares selection is fantastic. Lots of gizmos and gatchets from brands like oxo. A little less than average variety for hardware but suitable for the neighborhood of high rise apartments.

The owners are so incredibly kind and helpful. I moved to LIC and got everything I needed for a good price. They will deliver locally if you need free of charge. I will continue to support this local business:)

I must say, this place is great. The employees are so helpful, and overall the store has pretty much everything I could need. Never have to go to Home Depot again (while I live in the area, that is).

I have spend half hour at Gantry Home and Hardware when passing by. There are sufficient supply in this shop, I have bought 2 large size cups. By the way, the stuff there is very kind and welcoming.

It’s so nice to have a neighbourhood feel with this store - everyone’s always been so helpful and kind! Slightly expensive but that’s what you pay for convenience I suppose?

Huge amenity for the neighborhood. Impressive selection. I come in regularly asking for the most and ask for the most random things - they have everything.

Awesome staff! Nayeli was very helpful- she helped me pick out awesome stuff for my new apartment! Will definitely be coming again!

The owner of the shop is very kind. We bought a moca machine and gave us 1 bag of coffee and gave us a very good recommendation.

Overpriced and they don’t take returns even within the same hour. Home Depot is a better option in every way!!

Moderately upscale kitchen goods with a small but well curated hardware store selection in the back

Great store... very helpful employees! Got everything I needed for human mouse proofing

I get what I come for always. Sometime get help sometime help is taking too long.

Staff were helpful when I visited. Good stock, nice environment. No complaints.

Had what I needed (mothballs) at a fair price, very helpful staff too!

The workers their is very helpful, love this place!!

They have EVERYTHING here and the owner is lovely!

Excellent selection, very friendly employees

Found everything I was looking for.

Perfect place for hardware items.

Everything you need in an instant

So many beautiful things …

Splendid key copy service.

Great staff.

Great stuff