Beware: I chose this mechanic based on the great reviews here, so it’s appropriate for me to share my bad experience. This mechanic happened to misdiagnose my car, which isn’t an uncommon event, particularly with non-dealer technicians. I have had this happen before, and I’m sure it’ll happen again. No big deal. What’s unacceptable, and should concern every person who takes their car here, is that the owner was either 1) blatantly dishonest or 2) grossly incompetent. It can be only one or the other, and I’ll detail my experience here so you can make up your own mind. This took place a little over a year ago: My 2002 Honda Accord (w/ approx. 200k miles) began running a little rough and the check engine light came on. Based on the great Google reviews, I took it here to Glendale automotive. The owner told me that it was a bad/old distributor cap. (Note: since I have had misdiagnoses before, I specifically asked him how confident he was, and his exact words were “absolutely positive”). He replaced this, along with spark plugs and wiring for ~$900. A few weeks later, the problem popped up again and I took it back. This time, he told me that the cylinders were not holding their compression and that there was nothing that could be done. He explicitly recommended that I simply drive the vehicle until it would no longer work and said he expected I would get another year or so out of it. So I just kept driving it until about 6 weeks later when the roughness started getting worse. At this point, I figured I should at least swing by the Honda dealer to get a second opinion just in case. Ironically, they fixed it in less than 2 hours and less than $200 by simply replacing a bad EGR valve. To the owner’s credit, he refunded me half ($450) of the initial repair, but only after I went back and confronted him about it. To recap, when I brought it back to him after the initial repair, we both knew he had misdiagnosed it, but there was no mention of that fact. Instead of owning up to this and simply admitting that he didn’t know what was wrong with the car, he instead gave me another false diagnosis. I can see no other reason for this chain of events except that the owner is either 1) dishonest or 2) grossly incompetent. I understand misdiagnoses happen, and I won’t run from a mechanic when it does. I do, however, run from a mechanic who is dishonest. Here’s some constructive criticism for the owner if he is reading this: be upfront and forthright with the customer no matter what. I am not looking for a perfect mechanic, I am looking for an honest mechanic. If you had simply admitted the misdiagnosis upfront and offered me half my money back, I would have continued doing business with you. But, given the above chain of events, I hope you can see why I can’t trust you.

Having frequented many of the “top rated” auto shops in my area, none compared to Glendale Automotive. Fred and Derek went above and beyond in every aspect of the PPI that I went there for, and overall turned a stressful situation into the easiest, most pleasant part of my day. As a young woman who doesn’t know much about cars, I often feel at a disadvantage at auto shops, and these sentiments have been echoed by other young professional woman I know. It was SO refreshing to be treated as an equal at Glendale Automotive and not have someone try to take financial advantage of my lack of car knowledge or dismiss me based on perceived youth/gender. I was eager to learn, and they were transparent and patient in their explanations. I left feeling more confident and knowledgeable about the car I ended up buying. Another person was with me during my visit and was so impressed that they are taking their family’s cars there for future maintenance. As I shared my experience with my friends and neighbors, it’s apparent Glendale Auto is known for their genuine customer service. I‘ll absolutely return to Glendale Automotive for all of my car maintenance / repairs and feel confident in my trust in Fred, Derek, and anyone else at this shop. After years of searching for a trusted mechanic, I‘m delighted to have discovered this gem in my neighborhood.

Fred (owner) and the team have been extremely knowledgeable, fair and timely... They've seen my old clunker quite a handful of times over the past 2 years. First was when my car died after going through standing water during a storm not far from the shop (thanks to our poorly draining Indy streets...). I had the car towed to Glendale auto where they inspected the car, got it running again, and even fixed a dislodged underhood trim panel all by the next morning... did not charge me! I have brought back numerous times for loud, rattling engine performance which they helped mitigate and extend the life of the car. They even brought me back into the garage to show me a faulty part. Past mechanics have never taken the time to show me the actual problem, which I appreciated. Unfortunately, a brake failure has left my old car smoking, so it's now time to move on and buy a new one. Fred offered to take a look at whatever new car I grab (if I buy used). BOTTOM LINE- I would recommend this mechanic because they genuinely cared about trust and to be as fair as possible. I never felt like I overpaid even after my myriad of non-maintenance related issues.

Glendale Automotive has been our mechanic for years. The owners honesty and willingness to stand behind his estimates always amazes me. I recently had a check engine light on and he diagnosed the problem quickly and accurately. He also reminded me of a couple of repairs I needed. One I had been ignoring for some time, but was now a safety issue, and the other was a simple oil leak solved with simply checking the oil every time we put gas in it. The combined the repairs knowing that the labor to do both the oil leak and the check engine jobs at the same time saved me close to half the repair for the oil leak. The owner didn't have to combine the repairs, but he did. He not only stood by his estimate to the penny (like he always does, even when he has to do more then expected to fix the initial complaint with the car), but also saved our family considerable money in the long run. He always tells me when a repair is urgent or optional and is a partner in our quest to keep our cars on the road and not wast money unnecessary repairs. Glendale Automotive rocks and stands behind their estimates and their work! Just ask!

I was nervous when getting my car in because I've had many experiences of mechanics trying to up-sell me things I didn't need. Walking away from Glendale, I couldn't be happier with them. They were excellent all around. They didn't try and up-sell me anything, even when I called back to ask questions before I picked up my car. The owner was also in the shop and even offered to stay open a couple minutes so I could get my car since I was running behind. When I got there he didn't rush me to pay or try and get me to leave. He let me ask questions and even took me to the back where they kept the part they had replaced on my car. He showed me how the part worked and what a clean part looked like. When I left I was excited, the proof was in the car, it ran better than when I bought it used a couple years ago. I scheduled for my spouse's car to be taken in the next week. We both had excellent experiences. I love Glendale and I will continue to bring all my cars to them. They are knowledgeable, honest, professional, and friendly. Thank you, Glendale.

I have been taking my 02 Honda Accord to Fred and his team my entire adult life. I owe them a 5-star review at the very least, and will refer anyone who asks to them. They are the best! A few examples of their excellent service: 1) My car's sunroof was draining improperly and causing water to pool on my interior floor. They first came to me with a costly fix involving taking apart the dashboard, but when they could see I'd have a hard time affording that fix, they came up with an ingenious solution involving a WINE CORK! This fixed the problem and with minimal cost to me. Amazing. 2) Last year I was deciding whether to fix an oil leak for $1,000+ or buy a new car. Fred and his team told me they were confident they could get my car to 200k miles at least (we're at 177k now). My level of trust and confidence in them decided it for me: we're going to keep this car going as long as we can with the experience of the guys at Glendale Automotive! Thank you for everything you've done for me, my car, and my family's fleet of cars over the years!!!

I have been a regular customer of Glendale Automotive for at least 7 years and will continue to go to them as I find that they have always made every effort to be clear and honest with the work that needs to be done. I recently took our car in for work that had previously been done. We both discovered that the parts warranty required by the EPA exceeded what his supplier provided for that part. Fred redid the work for me at no cost. I hope that he was able to get some satisfaction from his parts supplier as I know the parts were not particularly cheap. Fred made this decision based on doing what was right and what needed to be done to keep me as a customer, rather than what he was going to make on the job. Fred and his crew are easy to talk to, they do good work, and he puts customer satisfaction as a priority.

I recently tried out Glendale Automotive since our previous mechanic closed shop and retired. First impressions of Glendale Automotive are very good. I'm very pleased with how pleasantly welcoming, friendly, respectful, and attentive-to-detail Fred and his crew are. Work was scheduled and completed quickly and at reasonable rates. This service center is simple, small, clean, organized, and reminiscent of the professional and caring neighborhood garages where old-school honest customer service was the rule, and not the exception that it is today. Between personal and business auto service needs, we have four vehicles to maintain and service. We'll definitely be back, soon, with hopes for building a long and mutually beneficial relationship. Thanks, Fred & Team, for taking good care of us on our first visit.

THIS SHOP AS A WHOLE TREATED ME LIKE A HUMAN BEING, KNOWLEDGBLE, RESPECTFUL, FRIENDLY, AND FOLLOW THROUGH ON THE ASSIGNMENT GIVEN. FRED WAS AMAZING AND A TRUE MAN OF HIS WORD FIRST AND FORMOST. I'M A WOMEN THAT DOESN'T HAVE ALOT OF SUPPORT WHEN IT COMES TO MY VEHICLE. I APPRECIATE FRED GOING UP AND BEYOND TO MAKE SURE I WAS SATISFIED AND EDUCATED. THERE WERE SOME MISCOMMUNICATIONS AT THE BEGINNING OF MY INITIAL SERVICE BUT THROUGH IT ALL HE MADE SURE I WAS TAKEN CARE OF. SO FRED A BIG SHOUT OUT ****GOD SEES YOUR EFFORTS SO I KNOW YOU WILL BE FOREVER BLESSED AS YOU DIDN'T HAVE TO HELP AND WAIVE FEES FOR SOMEONE YOU DIDN’T KNOW, ALSO YOU HEARD ME, YOU LISTEN THIS SPEAKS VOLUMES AS THIS CONFIRMS HOW YOU HANDLE BUSINESS. THANK YOU AND YOU WILL SEE ME AGAIN.

I came to Glendale Automotive for the first time after a local dealership told me it would cost over $2000 for repairs for my car. I brought my car to GA for a second opinion, and they fixed everything for under $150! The guys at GA are very honest and communicative with me, and as a person who knows very little about cars, they make an effort to educate me and explain things very clearly. They’re extremely friendly and trustworthy. Just as a friend recommend them to me, I’ve recommended them to as many people as possible, and they’ve always been happy with the service provided. If you’re not sure where to take your car for service, look no further! Glendale Automotive is your place!

While traveling into Indianapolis from out of town, my mother's car began losing significant oil. I called them based on online reviews. They stated they were 2 weeks behind, but suggested a towing service and promised to take a look asap. A week later, it was done and diagnosed with a hole in an oil line. They were quick, courteous, and fairly priced throughout. When I picked it up the battery was dead (it was clearly a really old battery.) Jeremy ordered a new battery, stayed through lunch, and had us back on the in just over an hour. If you're in the Indy area, I couldn't recommend them enough!

BEWARE - This is the most DISHONEST auto shop around! The owner is a wolf in sheep's clothing! They try to act like they're this "upstanding" auto shop by offering to buy you coffee and picking you up and dropping you back at your home while you wait on your car. I was told by them that I needed $2-3,000 worth of work on my car and I took it somewhere else for a 2nd opinion and they said I did not need ANY of the work done that the owner of Glendale Automotive was claiming I needed. I am one person you did not end up fooling! This place need to be reported to the BBB!

This small business, auto repair shop is very honest and upfront about the work they’re doing and the cost. As a young woman, I’m often worried that auto shops are going to rip me off, but I’m not worried about it here. After diagnosing the issues, they give you a chance to ask questions. They were honest with me about what really needed to be done and what could wait, helping me to lower my overall cost. One time they missed something but were very quick to make it right and get it taken care of in a generous and customer-prioritized way.

Fred and his team are amazing! He took on a job with my 2010 Wrangler that many other shops would not take on because it was very labor intensive. He was very upfront with the estimate and even drove me back downtown after I had my jeep towed there-he asked if I had a ride home, I told him I would uber and insisted on driving me back downtown. I absolutely recommend Glendale Automotive to anyone I know in need and I have a life long shop I will go to! He even gave me references for a place that was closer to home! Who does that?

I have gone to this repair shop (which is just blocks from my house) many times. They have ALWAYS gotten the repairs right. I switched cars with my sister who lives about 50 miles outside of Chicago so that I could bring her car to Glendale Auto because I know they will get to the root of the issue and get it fixed right. I have taken 3 different cars to these folks over the past few years and have never been disappointed. Great to know that some people still believe in an honest days pay ...for an honest days work. :)

I was 20+ miles from home and my tire blew from a pothole fiasco and no spare. I was helpless. I had heard of Glendale Auto from a few family members. I called and asked if they did tire repairs as well. The owner, Fred, answered my call, told me to have it towed there. He wasn't concerned at all that it was nearly closing time and I had no appointment. He changed the tire, himself, treated me as if I were family, and the price was far less than I ever imagined. I will forever be grateful!

Glendale Automotive has been such a great find. Fred and his team go out of there way to take care of their customers. They are honest, reliable and even educate you about how to better care for your vehicle. They try to give you a heads up on maintenance that could need attention and do not pressure you on things that could wait. Very refreshing. I would recommend Glendale Automotive to anyone looking for the above. I will always go to them for needed maintenance and service.

In town on business. Car started acting funny. Looked up auto shops near me, and Glendale's was close and had great reviews. I called them up, the owner answered and said he understood my circumstances and said he'd get me right in. He did just that. I was in and out kn no time. Great Price!! I wish I had this shop in my hometown! Fair, honest, good work and quick! What else can you ask for? Don't hesitate...call Glendale Automotive!

I can't recommend Glendale Automotive enough. Honest work at a fair price. I am their worst kind of customer. I think I know enough to get the work for less. But these guys are always patient and have never done anything but great work. I appreciate a shop like this. In this day and age of "well the computer says it's gonña take 3 hours to change your brake pads"", it's a rare pleasure to use Glendale Automotive.

I can say with a great deal of confidence that they are officially my go to mechanics and if you go you won't be disappointed!! They were able to diagnose that I needed an AC compressor and fix it in one day, none of that overnight crap, with a great price as well ( compared to the 2 other places I went to). Fred and his partners are friendly and polite I couldn't have wished for a better experience.

I love Glendale Automotive. They are the kindest people I have ever met. Whenever I have anxiety about a problem my car has, they make me feel like I will make it through. They have definitely saved my life with their help. Their work is also amazing and quality-they are honest, knowledgeable, and take my concerns seriously. Wonderful mechanic shop. Be kind when going.

Rude and overpriced. They overcharge you on parts and if you try to figure out the details on the charges they get nasty and hang up on you leaving you in thin air. When you’re dealing with a problem, the last thing you need is a dishonest business and poor customer service. Go elsewhere where the business is transparent and not disrespectful when they don’t get their way.

Fred at Glendale Automotive runs the most honest an forthright auto shop in town. I came in for a pre-purchase inspection of a used truck and he got me in as soon as he could and did a thorough examination of the truck, gave me his honest opinion on whether I should be it, and provided excellent customer service. This is the place to take your vehicles.

This is the best place ! I will recommend to any and everyone! They fixed my car,after another mechanic told me it was not worth what it would take him to find out what was wrong They also changed my oil at a fair price! I went from crying to Big smile I get to keep my little green car! She's running great!! They are the best!!!

They are so accommodating and reasonable in price. Will offer you the cheapest version of scratch/scrape repair and at the same time the perfectionist version. If you are not happy with most cost effective result will deduct the cost from perfectionist version! Have had larger repairs done with equally satisfying results. Love this place.

I have been working with these guys since they bought the shop. I have never had a regret, every repair has been done right, EVERY time! I have never been to another shop where I can say that, seems like everyone screws up car repairs. But not these guys, they get it right the first time, and they do the work for the quoted price.

My starter went out and I’m from out of town. They got my car looked at, fixed and sent me on my way the very next day. Thank you Fred and to his mechanics for their timely and incredible service. If anybody needs any help, I recommend they come to Glendale. They are fair and extremely helpful. Thank you again guys

Fred and his associates went above and beyond to help me out in a pinch of a situation. They were friendly upon greeting, willing to assist me as soon as possible, and the owner was willing to drive me home when there was no one else available to help me. I will recommend Glendale Automotive every time. Great job!

Fred and Jeremy did us bigly with our Jeep Liberty transmission problem. You can tell by the many positive reviews posted that Fred runs "the old school" small business type operation that was the standard for many years and still works today. Service and value are what repeat customers are all about. Thanks Fred

This has been our trusted auto mechanic for going on 3 years now. I recommend them often and always have a good experience. Fred runs a great shop with reasonable and fair pricing! Plus they offer one way transportation back to your home or office which is an amazing perk when you're a one car family.

To be clear....you will not find a better shop. Paul is really good at explaining problems and how to resolve them. This place is fast, friendly, experienced, fair and affordable. The owner Fred knows how to run a smooth operation. New customer for life. Highly recommended!

We're from out of town and needed to have our car checked out after we slid into a ditch while driving here in a terrible snowstorm. Fred the owner got us in right away and they throughly checked out our car. They gave great service. I wouldn't hesitate to come here again.

Absolute gem of a garage in our local neighborhood. Guys there are more than accommodating and super friendly. I’ve taken my Jeep here multiple times and have always been more than satisfied with the service and communication, most of all, reasonable pricing.

This shop was fantastic! They were honest when assessing my car and letting me know if they thought it was worth it to fix or not. They were flexible on pick up/drop off times and all around nice to work with. Excellent service!

Fast, courteous and reasonably priced service. They saved me over $100 compared to the dealership for the same service. I went to them upon a recommendation from the business I buy my tires from. Was not disappointed!!

Best place ever. They had plenty of opportunity to rip me off and they were upstanding. Amazing prices, very helpful. Truly honest people. Very fast and professional. They are were also very sweet and respectful.

I called to ask how much to buy battery from them and for them to install he said $300 so I called walmart for them to do the same job for only $125 plus they installed it for free for me buying the battery.....

They were professional, honest and client centered. Their service reminded me of the service centers that I visited in my youth with my parents. It was not about them make a dollar, but the client's well-being.

Awesome shop 5 minutes from home! Professional Owner and Mechanic and highly recommended, on time and did extra work for no charge. What a gem in the Glendale Broadripple area , will for sure go back.

Love this place and would recommend to anyone... They were able to replace my upper and lower ball joints on my truck for cheaper than it would cost me to rent the tools and parts to do it myself

Could not be happier with my experience. They were very busy but they managed to fit me in and you can't beat their prices. Needless to say I'm taking all of my automotive repair needs to them.

Got work done today and it feels like im driving a new car. Fred was a great host very friendly and kind. Paul and Steve did an amazing job on my car. Thanks guys ill be back for sure...

They really know their stuff and don't cut corners. Not the cheapest but I don't want cheap, I want quality. That is what they are, from their staff to their service.

The staff where very helpful and informative, extremely nice and sportive. I will most definitely go back to them. Thank you. May God bless you all. Martha Jones

Will never go to a different automotive place work is always on time and well done and the staff are kind and understanding and will work with you

They gave me a good deal on what i needed fixed and were very nice and communicative. I’ll most likely be going back for future repairs.

The guys here are great the only place I will take my Jeep. The work and prices are great and they get the work done quickly.

Great repair shop! Fair and reasonable price for work done. The job is always done right!! Fred and his team is the best!!!

Very Professional Service,Respectful too Customer.Expain things in Detail..No Long Waiting time on Service..Awesome. …

Stopped by to get my new license plate installed. Got it on and he didn't charge me. Thanks so much!!! A+++++++

fair, friendly service. a great family-owned shop that takes care of their customers. very highly recommended!

Very friendly owner who was willing to negotiate and even picked me up when my car was done! Great service!

Fred and his team are the best. And they won't overcharge you. Excellent work, reasonable costs, integrity.

Good honest people. Even when they've made mistakes, they have made it right. Would recommend to anyone.

Fred and this Crew are GREAT HE IS ONE OF FEW CAR REPAIR FIRMS THAT ARE HONEST AND DEPENDABLE.

I would recommend Glendale Automotive there the best , helped me out several times. Thank you

Love this place the most honest automotive shop I've ever experienced!!! Fred the man!!!

Great guys! Very knowledgeable about automobiles! And very friendly and professional.

Always friendly and fair with pricing. Couldn't recommend Fred and his team more.

They have great service there. Honest and very helpful!!! Highly recommended!!!

Fred the owner is great. Knowledgeable and fair. The only place I take my car.

Good service, easy to do business with because they are forthright and honest.

Best auto shop! Great work, reasonable prices, trustworthy, integrity

I have had nothing but good service and have had no problems

Great timing and paid MUCH less than what I thought I would!

Fred’s shop provides great service. I highly recommend.

Great friendly service with knowledgeable technicians

Had my brakes replaced, these guys are the best!!!

They did good work...charged what they said. Fair

Always get great service and an honest mechanic!

Honest guys that stand by their work, every time

Know what they are doing. Love Paul and Steve

Great service, fair prices. Use these guys!

We've been taking our cars here for years.

Jeff and crew Awesome Enjoy. Thanksgiving

The best in town! Honest and fair.

This is a solid local mechanic.

Grate people and technicians

Great work. Good prices.

Good people, good work.

Good honest people.

Great local shop!

Awesome mechanics