HPL Express Southwest Library

40 reviews

6400 High Star Dr, Houston, TX 77074

houstonlibrary.org

+18323932660

About

HPL Express Southwest Library is a Public library located at 6400 High Star Dr, Houston, TX 77074. It has received 40 reviews with an average rating of 3.9 stars.

Photos

Hours

MondayClosed
TuesdayClosed
Wednesday10AM-6PM
Thursday12-8PM
Friday10AM-6PM
Saturday10AM-6PM
SundayClosed

F.A.Q

Frequently Asked Questions

  • The address of HPL Express Southwest Library: 6400 High Star Dr, Houston, TX 77074

  • HPL Express Southwest Library has 3.9 stars from 40 reviews

  • Public library

  • "I will honestly say that I did not enjoy my time at this library"

    "El dia de hoy me presente a entragar unos libros ya que mi hija tiene una gran lista para leer este verano, anterior mente estaba una persona asiatica que era muy amable y hacia su trabajo y el dia de hoy estaban 2 mujeres colombianas de muy mal caracter que me trataron muy mal al darle la lista de libros que necesito me dijo que eran muchos y que "como le haciamos" le pedi que los buscara y solo puso el primer nombre y dijo que no tenian ninguno de los libros, que los tendrian que pedir pero que eran muchos yo solo le pedi 5 pero para la sra"

    "They should have more hours, open up early n stay open late"

    "My first time at this Library was a few weeks ago and Makaelyn assisted me with everything! She helped me on getting Library cards for my kids, showing us around, and giving us information on future Library events"

    "Why open at noon on a Thursday? It is really random! Update: No book drop at this location if this your first time here at this library"

Reviews

  • Fernando Gonzalez (Jay)

I will honestly say that I did not enjoy my time at this library. First of all, it's in the same building as a health services clinic/office which lots of people go to either apply or get services thus it's extremely loud with children and people talking. Second, it's a tiny library. Nice since it can be an intimate setting but it's usually crowded with kids and adults. The noise from the hall/large corridor makes it quite difficult to concentrate on anything. I mean just to go for quick computer access and printing then yeah its perfectly fine but other than that, to study... Nope, sorry, I suggest going elsewhere. Also, side note: I don't understand why HPL still use freaking print cards! It's an outdated and redundant way of doing things. I mean Fort Bend County has an integrated printing account with each user and makes it easy to print and add credit to the account. No need to keep up with a print card and having to purchase one especially when you probably won't ever use it again and or might lose it. People already have to keep up with a library card. I mean, come on! Upgrade!

  • Fatima segura

El dia de hoy me presente a entragar unos libros ya que mi hija tiene una gran lista para leer este verano, anterior mente estaba una persona asiatica que era muy amable y hacia su trabajo y el dia de hoy estaban 2 mujeres colombianas de muy mal caracter que me trataron muy mal al darle la lista de libros que necesito me dijo que eran muchos y que "como le haciamos" le pedi que los buscara y solo puso el primer nombre y dijo que no tenian ninguno de los libros, que los tendrian que pedir pero que eran muchos yo solo le pedi 5 pero para la sra. eran muchos le di mi información y dijo que nesecitaba mas información a lo que no entendí ya que mi esposo y yo estamos registrados el nombre de la sra. es SONIA que pesima persona

  • shawneecop69

They should have more hours, open up early n stay open late. ***I love that they don't let the kids in till after school hours. Computers are slow, staff is not friendly. It use to stink, it was hard to stay in there. Don't feel like it's clean. Not a ride book selection. I only go there to use the computer when I can't get to done place else. N I love the library normally would spend hours in there. Don't like the feeling in there.

  • Leticia

My first time at this Library was a few weeks ago and Makaelyn assisted me with everything! She helped me on getting Library cards for my kids, showing us around, and giving us information on future Library events. Today, I went back to return our books and needless to say Makaelyn was there, I felt soo welcomed!! My 5-star rating is because of her, other employees should take notes.

  • Erica X

Why open at noon on a Thursday? It is really random! Update: No book drop at this location if this your first time here at this library. Be prepared to come early, park, and wait until they open; unless you got a friend to bring you and wait while you drop off your book.

  • Honest Review

There's a lady there, she wears glasses and has short curly hair, who's a total a-hole, I've already reported you SEÑORA. Otherwise nice place, sorry it had to come to a sad review of the place.

  • Juany Castro

They really need a spanish person your in a community where theres alot of latin people or mexican how ever you want to say it,ive been there lots of times everything is good lots of computers

  • Kevin M. Cook

Very small - ‘express’ location as advertised. Fairly snotty, unpleasant staff, but the ‘living room’ area is comfy and well-lit, and there are plenty of computers.

  • Judy Roberts

Staff is very helpful and friendly. It's very noisy, people come in blasting music. If you want to study, this is not the place.

  • ELEMEA

Alguien sabe si hay enseñan ingles gratis:( me dijieron que en bibioteca enseñan pero nose si sea cierto

  • ajmal pardis

We want the hours of operation to be extended.especially, should open around 9 am.

  • Carmen Celina Galindo Schwartz

Personal muy atento, disponibles libros computadoras en ambiente ideal

  • Krystal Williams

The dim setting discourages reading which is needed in our community.

  • Wendy Rodriguez

Me gusta porque en verano tienen programas para los niños.

  • Carl Darnell

It was ok, intimate setting. Lots of computers

  • HINA RIZVI

Horrible customer service don't go here

  • Moony Elhadi

Its good and it has lots of great books

  • Kdus Weldeyosis

Nice place Easy to get around.

  • joeone3

Need better customer service

  • Jazz V

Good customer service

  • yen lau
  • Vane Reid
  • _ “‪GhostZz‬” GhostZz
  • Michelle Gomez
  • Ice Girl
  • karen Ruiz
  • Lama Kadimy
  • Ryushi
  • Glenn Klein
  • BonnieTBR
  • fitwi hagos
  • Maria Cortez
  • German Perez
  • Haider Naji
  • C Mtt
  • None Frags
  • Melody Munoz
  • Tracy Chassion

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