Harbor Freight Tools is a Hardware store located at 10950 San Jose Blvd, Jacksonville, FL 32223. It has received 216 reviews with an average rating of 4.5 stars.
Monday | 8AM-8PM |
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Tuesday | 9AM-6PM |
Wednesday | 8AM-8PM |
Thursday | 8AM-8PM |
Friday | 8AM-8PM |
Saturday | 8AM-8PM |
Sunday | 8AM-8PM |
The address of Harbor Freight Tools: 10950 San Jose Blvd, Jacksonville, FL 32223
Harbor Freight Tools has 4.5 stars from 216 reviews
Hardware store
"No less than 3 employees asked me if they could help me find things which is a nice change from the other big box hardware stores where they actively avoid you if you look like you need help"
"Whatever you do don’t ask these guys to actually provide customer service and help you find something"
"Tried to return an unopened product with the receipt but nope…past the 90 days"
"If you like to go to HF you know what to expect"
"Bought a washer from them"
No less than 3 employees asked me if they could help me find things which is a nice change from the other big box hardware stores where they actively avoid you if you look like you need help. Lol! Clerk was a little rude. Didn't bag my items, stood there after and waited on me to bag them. I've never had that happen at another Harbor Freight. I had stitches in my mouth from a recent surgery so I didn't ask a lot of questions or say much. I just bagged my small things and took off. I'm sure I'll be back in solely for the cheap products. We'll see if I have a similar experience when I can work my face to smile again. (Ha!)
Whatever you do don’t ask these guys to actually provide customer service and help you find something. Even if they show it in stock at that store online. I searched for something that said in stock for 20 minutes. I asked if they had something the website said they had and the guy points and says “oh yeah that down isle 2 on the right” I told him I looked high and low over there and alls he can say was “ oh well I guess we don’t have it then” And retail businesses wonder why retail is struggling. With customer service like that. I’ll just buy what I need from someone else online.
Tried to return an unopened product with the receipt but nope…past the 90 days. Will NEVER shop at a Harbor Freight again. Left the unopened item on the counter and told the guy to give it to the next person who tries to buy one. I’m sure the worthless manager is just going to put it on the shelf and resell it though. Highly recommend you shop somewhere else. I have returned items at Lowes and Home Depot with out receipts a year later for a store credit! I would give them ZERO stars if I could!!!!!!
If you like to go to HF you know what to expect. I was happy when this location opened as it is convenient for me. The staff has always been pleasant and helpful. The store is clean and orderly and well stocked. They always have the items I want; I cannot remember a time they didn’t. It is relaxed enough where you can just look around and maybe see something you didn’t know existed but you now must buy. Overall this is a good HF.
Bought a washer from them. The washer doesn’t stop jumping and hitting my wall. This only happened 48 hours after bought, so that DOESN’T comply with there HORRIBLE 48 hour return policy. What store does not let you return an item that you bought from them that is DEFECTIVE and destroying your home ? Even worse THE DEFECT WASN’T STATED. Only stated was “Cosmetic wear”. UNBELIEVABLE save your money and PLEASE go somewhere else.
Dylen is that dude!!! He is customer service personified. Alway super friendly and energetic. Actually my first time he was the only person in the store and he swamped with customers and actually found me in the store and helped find the things I needed. Also great prices …
First time in. Extremely friendly employees. They were very welcoming. Clean store with plenty of aisles, all organized and excellent prices. Employees assisted me in locating what I needed with a smile. I will definitely be back. Cool stuff!
I deal with harbor freight more than any other tool company, just do your research on what you need. I do deal with the tool trucks. But for most of my need this is the spot. As a diesel mechanic I can vouch for their tools.
Great deals! You will definitely find things cheaper here than other places. I paid $50 for a 30" magnet on wheels!! I couldn't find it for less than $100-200 at other places, and I looked for weeks!!
When you are in a hurry and need someone to help you locate multiple items, it’s rare to find folks eager to help. Not so with Parker and Yaritza today. Thank you for keeping me on time!
All of the associates have been very helpful whenever I have shopped at this store. I have never had a bad experience while shopping here. Very helpful.
Spent more than I planned to AGAIN. Nice selection and I even joined the Harbor Freight Junkies group on Face so I wouldn’t miss anything
I had to drive 30 minutes to another location and back.they could have gone picked it up and had it there for me the next day....
As always, they have I'm looking for, the prices are great and the staff there are super awesome …
1st time visiting. A lot of items and they had what I needed in stock. Will probably come back. Nice store
Good place to get mechanic tools for home use or a shop if you don't want to spend a lot for snap on.
First stop in needing replacement small drills, easily found a set for $3.99...great place.
Great prices. Fantastic variety of tools and things you're not even looking for:)
The workers here were spectacularly helpful. Best HF I’ve been to employee wise.
So helpful and kind at the end of the day! Thanks for being great at your job!
Great store, but I did not find front wheel tires for my zero turn …
If harbor freight doesn’t have it, you probably don’t really need it
Could not understand the word "no" when asking for my phone number.
Love, Love, Love this place. I'm like a kid in a candy store here.
I really like this spot. It's a great store. I'll be back.
Great place for wallet friendly tools and accessories
Had what we needed. Good shopping experience.
Clean store always friendly helpfully staff
Excellent service, great prices/selection!
Always have what l want at a good price.