One person at the desk says they’ll give you CAA discount and the next days ‘oh no we don’t’. Had trouble with the tire kept going back to tell them but they didn’t do anything finally there was a big bulge in the tire so fed up I took the

if I could rate less than 1 star I would. This is the absolute worst car rental place I've ever been to. The management is very unorganized and hard to get a hold of. Some workers have no idea about their own companies policy. They do not

Terrible service. Rented an intermediate SUV and was given sub-compact crossover. Then management said they had no control over Hertz online and I was lucky they had a bigger SUV to offer when I complained. They never marked down the fuel

Rented a car from this location and it was amazing! The Manager Jody was very helpful and friendly and knowledgeable, she knew what I wanted and did her very best to get me the car I needed and the other girl working at the counter Kelsey

Booked a 5 tone went to pick it up no 5 tones on the lot fine booked one for the following day no 5 tones on the lot again. NEVER RENTING A TRUCK HERE AGAIN. go to the truck center on new market st. Always have trucks available and much

If i could rate below 1 I would. Very disorganized management just looking to make money off of customers. If you decide to rent from them, Take a thorough check of the car before signing anything as i do not think they are regularly

Went to the bank street location and the guy working was great. His customer service skills are perfect. He went above and beyond making sure I had the right vehicle with the best discounts. He was police and made me feel like they

Rented a 16’ cube van today. The price was decent and ample kms were included for a local move. The truck was clean and in excellent condition. Justin was a pleasure to deal with. He got me in and out very quickly. He went over the

Mousa at the front desk is fantastic. He went over and above to help me out while I was in a jam. Fantastic customer service, quick check in and check out, and clean, new vehicles.

The customer service is extraordinary! Our company rents several box trucks from them and they have gone above and beyond to keep us happy and coming back. Very good experience.

Poor selection of cars and the ones they do have are in very poor condition in terms of interior cleanliness and physical condition (tires were in need of replacement).

Management and staff are the epitome of professionalism. Fast, reliable and courteous. Traits that were thought to be lost in the industry. Great service!

Will charge your credit card without authorization, terrible service from one representative. Very unorganized management

Always great service at the truck location. Ask for Omar. His service is excellent and continues to go above and beyond.

Quick check in. If you want to leave your own car there while you rent one of theirs there is parking available.

Great experience! Great car! Very clean and great on gas. Very happy and will rent from there again.

Rented a truck for moving. Decent price and the lady who helped me was better helpful and kind :)

No customer service and unable to speak with anyone who understands and speaks English correctly

These people are the best. Experienced, customer oriented, amazing service.

Amazing car and polite employee

Nice staff