Highgate Hill Veterinary Surgery is a Veterinarian located at 184-188 Annerley Rd, Dutton Park QLD 4102, Australia. It has received 302 reviews with an average rating of 4.8 stars.
Monday | 7AM-7PM |
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Tuesday | 7AM-7PM |
Wednesday | 7AM-7PM |
Thursday | 8AM-1PM |
Friday | Closed |
Saturday | 7AM-7PM |
Sunday | 7AM-7PM |
The address of Highgate Hill Veterinary Surgery: 184-188 Annerley Rd, Dutton Park QLD 4102, Australia
Highgate Hill Veterinary Surgery has 4.8 stars from 302 reviews
Veterinarian
"I challenge anyone to find a better vet clinic in SEQ than Highgate Hill Vets because I truly believe there isn't one"
"When it was time to let go of my 13 year old German Shepherd, I was devastated"
"I really wanted to like this vet however my experience has been appalling"
"Bad reviews are rubbish"
"tl; dr: Your fur baby/pet/animal companion/overlord (delete as necessary) will be treated excellently here While I have to qualify that I'd never had another vet as this is my first (mammal) pet, the cat has always been treated well here and as a fellow (human) healthcare worker, I recognise quality when I see it"
I challenge anyone to find a better vet clinic in SEQ than Highgate Hill Vets because I truly believe there isn't one. Dr. Jenny is in a whole other league to any other vet I have ever encountered. She is very clearly chock full of passion and love for her job and goes well and truly above and beyond to care for her patients and make sure they are comfortable, feel safe, and don't leave feeling traumatised. She is an absolutely lovely person who will put both you and your pet at ease and make your visit as pleasant as possible, and you'll never question her dedication to your pet's health or whether or not she cares about your pet's physical and mental wellbeing. As a qualified dog trainer, I believe one of the most important aspects of a vet visit is the habituation and desensitisation of animals to all of the sights, sounds, smells, and feelings of a vet visit because I believe the less stressed the animal is, the more likely they are to recover quickly and easily. Unfortunately the importance of this is overlooked by many vets, however Dr. Jenny and her nurses definitely don't overlook this fact and do everything they can to minimise the stress your pet feels at their clinic. She is super communicative and will inform you of everything she sees and thinks you need to know and answer any questions you have for her. In all my years taking my pets to see Dr. Jenny, never has she suggested procedures or tests that felt unnecessary, and I have never felt ripped off or extorted. Her nurses are absolutely incredible too, they are always willing to help, super friendly, incredibly knowledgeable, and will make sure that the first face you and your pet see is a welcoming one. Dr. Jenny was my regular vet for years until I moved to the Gold Coast a year ago and I have since hunted for a vet that's half as good as she is but no one compares. So in future i will be making the 2+ hours long round trip to see Dr. Jenny so I can rest assured that my babies will be well looked after and leave feeling like they've just visited a friend, not like they've just been violated. I highly, highly recommend these guys and honestly think they should be setting the industry standard for veterinary care in Australia.
When it was time to let go of my 13 year old German Shepherd, I was devastated. On 24 March, when I went to see him in the morning, he could not get up and had urinated on himself. He has not eaten the dinner night before. I did not know what to do and called his vet at West End Clinic. They were unable to give me an appointment or come and see him until Tuesday. I knew he could not stay like that for 4 more days. They did not give any information or did not even wanted to listen and I ended up in tears. I then called the Highgate Hill Vet and they were amazing. They listened to me, told me the costs involved when I asked, even though my dog has never been there. Dr Emil rearranged the schedule for the day and promised to come in the evening when my daughter is at home. As promised Dr Emil arrived around 6.30pm. He was understanding, kind & empathetic. We are so grateful that he could made it possible for my boy to peacefully pass away at home, on my daughter's lap, rather than in a strange environment among strangers. Highly recommend.
I really wanted to like this vet however my experience has been appalling. My dog gets yearly heart worming injections, last year the clinic never advised me that she was due and missed her schedule. I had brought my dog in twice since the due date and no-one picked up she was due until 3 months later. When the vet took the test to make sure she didn't have heart worm, the test came back as positive for heart worm. After months of treating the parasite and finally getting the all clear (of course we had to pay thousands for the treatment) I discussed how important their comms to clients advising them when the treatment schedule for their animals is due by following up via email, text message and/or phone call. The vet assured me this would happen moving forward for all clients so as this will never happen again. Today, I called back as I had not received notification that my dogs injection was due again. I was advised by the receptionist that she is 4 weeks over due!! Incredibly unprofessional and unreliable. Disgusted.
Bad reviews are rubbish. I've been taking my kitty to William and staff for 4 years. Was terrific from our very first experience when we had to take kitty after he'd ripped out staples done by a different vet (which had cost mega $$$). William explained it didn't need staples in the first place, saved us an additional large amount of money and gave the best care. The clinic is cost-conscious for pet owners and understanding. That injury healed perfectly and have gone on to get great care and support ever since. Vet nurses and other vets always go out of their way to be helpful, caring and provide comprehensive advice, even over the phone, without pressure or rushing. They treat the pets beautifully and seem to genuinely love their jobs and the animals. I have recommended the clinic to many friends who've all had great experiences and now call this their regular family vet
tl; dr: Your fur baby/pet/animal companion/overlord (delete as necessary) will be treated excellently here While I have to qualify that I'd never had another vet as this is my first (mammal) pet, the cat has always been treated well here and as a fellow (human) healthcare worker, I recognise quality when I see it. We've brought her to have her shots here every year since the cat decided that we were suited to be her attendants, and Dr Emile has been nothing but kind and patient with us (first time cat slaves) as well as the cat, who was never a good traveller out of home. Most vets tend to specialise in dogs and not know much about feline patients, but Emile is equally adept at both. They also do surgery, and the cattery is now up and running as well, so they offer an all round service!
Moved to Highgate Hill from the vet's in West End. The difference in customer service was instantly obvious from the first telephone call. I didn't have to wait five minutes on hold or have to rush through a conversation. The lady on reception was courteous, professional and most importantly wanted to help. I rang at 11am and got in for an appointment with Emil at 11.45. On arrival Emil saw us straight away, they took our dog in immediately for an x ray and by 2.45 she was ready to be picked up. Emil and team picked up a grade 6 heart murmur that had been undiagnosed to date. We now are waiting on lab results to see what treatment we need to take going forward. All in all a great experience so far and would definitely recommend Highgate to friends and family.
My dog was taken to be groomed here, during the grooming something happened and her spinal cord was bruised by a disk that was pushed out. She was left unable to walk. To this day I have not been told what happened and my tiny 6kg dog was blamed. The owner of the vet clinic was extremely hostile to me and I had to pay for the surgery and rehabilitation of my dog. To this day she does not walk properly and has post traumatic stress. She's now scared of men, has trouble going to the toilet, is scared to be picked up and is still in pain. She went in a happy healthy 3 year old and came out unable to walk. All I got was agression from the owner and they have significantly impacted our dogs quality of life. Under no circumstances would I recommend this vet.
Dr Jenny is amazing. She is so intuitive and really cares and loves her animals. After a sad experience at another vet surgery we just love taking our Sammy boy to Dr Jenny. Highly recommend if you are an anxious pet owner with lots of questions and looking for someone to give you great advice, options and care for your baby! Thank you for treating us and Sammy like royalty every time we visit ❤️ UPDATE Nov 2023. We now see Dr Emil and he is super amazing and gentle, our two cats Sammy and Zelda both love him and his kindness. And he's helped me finally gain back trust in vets. I will travel very far to take my babies to Dr Emil knowing they are genuinely cared for. Honestly this vet practice is the best and will never stop recommending it!
May 2023 Dr. Emil is a very caring and soft spoken vet. Now that Dr.Jenny is gone, I will only see Dr. Emil. 26/08/21 Jenny is the most awesome, bubbly and caring vet we have every had! She was so sweet towards our dog for her annual check up. Answered all my questions compassionately and showed so much professionalism and love. Thank you for the wonderful experience. Our dog even ate her treat which she never does when she's super stressed. :D Very nice vets who are thorough with their health checks. We left two previous vets who we felt did not give enough attention to the issues we had with our dog nor have the bedside manners. Thank you for taking your time to make us feel safe and comfortable leaving our pets in your care and expertise.
Highgate Hill Vet Surgery and it’s staff are the best practitioners in Veterinary care that I have come across. I have taken my now six year old Australian Shepherd (Frank) to this practice after a series of disappointing experiences at a large retail brand, and the service and care that Frank has experienced at Highgate Hill has been unbelievable. With an expert, friendly and professional group of practitioners with a genuine love for the animals, and a well presented and expanding facility, I cannot recommend this vetenary practice highly enough. Your pets will actually love going to their Dr like mine does.
Complete rip off for a tiny cut on her paw. Got her examined by another vet at Lance Heyden Vet who said the cat received a lot of unnecessary injections and tablets for such a tiny cut on her paw. An antibiotic cream alone would have been fine. The vet at Highgate Hill also made it sound like my cat had a huge dental problem and that she would need to have her teeth cleaned under anesthesia. Turns out another vet did it without anesthesia and he said the teeth problem really was not bad at all. Good, in fact! Cost me a fraction of what Highgate Hill quoted. Do yourself a favour and go to Lance Heyden instead.
Our very large dog was at the end of his life and suffering. Dr Jenny and Holly were able to come to our home to give us options, but together we decided ending his suffering was the kindest option. Our experience in this very difficult time with Highgate Hill Vets was faultless. Our next interaction was a few months later with a rescue dog. Dr Jenny gave the dog a clean bill of health when she actually had a bacterial infection on her tummy, an ear infection and ringworms, all requiring treatment. It's a shame this was our most recent interaction. I called the vets and passed on all this feedback at the time.
I have been their client for the past 13 years originally because I could not find any vets in the area (I used to live in Highgate Hill). I then moved house and found they are always good with my cranky cat and try not to rip me off. My friend said this vet is way too expensive, but they always try to find the best option, and while my local vet tried to charge me top dollars to clean my cat's teeth, Emil suggested to try oral care food. My cat unfortunately hated it, and ended up with teeth cleaning on sedation. Emil is really polite and I can see he really loves animals. I am happy to stay with them.
I have brought all three of my dogs to this surgery, first to William, then to Emile and they have received the best treatment that we could hope for. On the odd occasion we have had to take our dogs to the emergency vet, we always get a follow up call from Emile to check up on our pets and make sure we don't have any questions. They don't overcharge and we have often been pleasantly surprised at the low bill at the end of each visit. I recommend this vet to everyone I know and our dogs are always happy to see the lovely staff there. Can't speak highly enough of the whole practice.
Highgate Hill Vet, you've got a new customer for life. I had to go to this vet as an emergency when I couldn't see my usual vet because they were booked solid. I'm so glad this happened because I was blown away by the service and how affordable it was! The vets were so professional even after my Chihuahua tried to bite them - sorry. A service I've always paid $140 for down the road, came in at $38!! If you value your money, your pet and peace of mind, I highly recommend you make the swap. I've recommended you to my neighbors in the area too. Amazing! Thank you
Awesome vet! The staff and doctors at Highgate Hill Veterinary are a great bunch of people. Caring, considerate and professional. I have taken my dog in there for a few operations. I felt the Highgate Hill Vet staff were very caring for my little dog and also very considerate to my my position throughout the process. Their surgeon did a great job! My little dog recovered perfectly. I also found their charges to be very economical. I have tried a few vets on the Southside and I have found Highgate Hill vet to be number 1!
Professional, respectful service at the worst time possible. We very recently had to euthanise our beloved family pet dog, Max, due to a brain tumour. It was heart breaking to see him deteriorate over 10 days, while Emil did all he could to identify and prescribe medication to alleviate his suffering. Like humans, Max succumbed BUT throughout Emil was attentive, thoroughly professional, and very conscious of both our and Max's feelings. Cannot recommend Emil and this Practice highly enough.
Ruby, our 11 year old had been missing for months before being found and coming home!! She had a cracked canine from her being missing and some behavioural problems to begin with, shyness and timidness. She was in surgery 2 days after seeing Jen, recovered without the need for us to give her any meds (huge bonus, thanks guys!) and is now back to her sweet, talkative happy self. Thanks everyone at the surgery - you gave us our best friend back! I'm so happy we chose this surgery
These guys looked after us and our dog Milly until we said goodbye to her today. We’ve had a mix of different veterinary practices of the years and some have been good and some not so. I felt this practice always put our dog first unlike some who are simply interested in the money. The care and compassion is second to none. Particular thanks to Emil who was very caring and professional along with the lovely lady on reception. I would not hesitate to recommend this practice.
The BEST Vets! We have 3 dogs and 2 cats and would not take them anywhere else. We don't live local but travel to this place because they are so good. Have lived overseas and in various parts of Australia and have never had such great service. Dr Emil is amazing, as is the rest of the team. He fixed our dog when 4 other vets misdiagnosed and he was an absolute hero when our little puppy broke his jaw. We are so happy we found this place. Thank you so much!!!
Moving across from Greencross vets to these guys years ago the best thing I could have done for my beloved animals. Of which I have quite a few. And I realised just how much I was being ripped off at Greencross. These guys are much more reasonable worth a no nonsense approach to your animals health and well being, they saw my Staffy during his final months of life and will always admire them for their utmost respect for the care and treatment they gave him.
Highly recommend and to date have always had a positive experience but very disappointed today after paying $40.80 for eye meds that could have been purchased at Chemist Warehouse for $10.00. 400% mark-up. NEXT DAY: I would like to add a RIDER to my comment above - I was contacted by Vet and advised I had been mistakenly over-charged and was given a credit for the difference. Very satisfied and reassured that my faith was not misplaced. ✨️
The team at Highgate Hill Vet Surgery are the best! We have been taking our overly exuberant and adventurous (and accident prone) Lab to them since he was an 8-week old puppy. Drs Jenny and Emil have always been caring, thorough and patient with him on his many visits, as well as incredibly reassuring to us. The rest of the staff (incl. Bonnie, Sam and Ian) are also incredibly helpful and accommodating. We cannot recommend them enough.
I can not rate this Vet highly enough. The service from both the Vets and all front staff is always outstanding. From the first time I walked in with the big, fluffy ginger cat Charlie, who had been badly damaged by a dog bite, the experience at Highgate Hill Vet Surgery could not be faulted. Charlie's 2 surgeries and all follow up care was caring and thorough in a relaxed and calm manner, which helped both me and a very anxious cat.
Caring, professional, friendly and attentive vets and people. A lovely experience with our German Shepherd who had split her dew claw nail and required minor procedure to remove the damaged parts. We were lucky to nab an appointment on the same day even as a new patient, and they were able to perform the procedure and have her back to us within a matter of hours. We will be making the switch permanently to Highgate Hill Vets!
I have just moved Dottie (my 18 month old cavoodle)from another practice to Highgate Hill and we couldn't be happier. The vet we saw is gentle, knowledgable and clearly loves what he does. We received a follow up phone call to check how we were going with Dottie's treatment and recovery and we were also given advice about preventative measures for next time.I'm very impressed and we won't be going anywhere else.
Amazing customer service (thanks Georgie) and very professional and gentle handling of our little (now big) kitty. Our cat couldn't wait to go and leave the house, he jumped straight into cat box, because he knew it's time to see Dr Emil Millerson :) Thanks for being such a great, welcoming and caring team, hopefully we will move back closer soon again so we can come and visit for check ups. Figaro says hi!
We have been going to this practice for 4-5 years and continue to do so despite us having moved across town. We really trust them and the advice that they give. The Vets and the support staff have always been willing to help us at short notice. For which we are eternally grateful. We feel that our pets (and us as pet parents) are very well looked after. I would definitely recommend without hesitation.
This practice was recommended to me by my cousin after a bad experience at Greencross. The staff here are wonderful, so friendly and kind to the animals. Emille has looked after both my cats now & he is a gem, really puts me at ease with his calm, quiet manner & he really cares. Would definitely recommend them to anyone. They have a great cat called Gigi who guards the door at the surgery, so cute!
This is my first experience with a vet service for a dog of my own. I was nervous because I didn’t know what to expect. But after the first visit I knew this was the right clinic. The customer service is excellent, they genuinely care about every animal they see, they check up on us, they’re open past 5pm, their prices are affordable. Just an all round great experience for both pet and owner.
I cannot recommend Highgate Hill Vet enough - they gave us fantastic. fast and very caring service in an emergency today. I am so grateful to Dr Emil and the team for helping me out with our dog Lucy who had an incident with a snake today. From the minute we arrived to our final consult the service was amazing and incredibly professional! We are so grateful they are part of our community.
We were referred to Highgate Hill Vet by a close friend when we first got our beaglier, Rosie, in 2017. Ever since then, we have been very impressed with the quality of the service provided and knowledge possessed by Emil and the team. We honesty couldn’t speak any higher of this practise - they have always fitted Rosie in and we’ve never felt like “another number” in their day.
I took my 5 month old kitten in to be desexed. A very common procedure, but they 'had complications' and my little girl died at the vet. She was happy yesterday morning, now she is dead, and I wish I didn't take her in to be desexed. I wasn't informed correctly about the procedure and the potential consequences. I can't believe that my healthy kitten died in their care.
I can't thank Dr Jenny & the team enough for always providing such a lovely, caring environment to bring my puppy Wally to. For a first time fur baby Mum the relief I feel at Wally's excitement in the clinic, snuggles & love he gives to Jenny warms my heart. I can ask any question no matter how small & not feel embarrassed. Can't rate Highgate Hill high enough ❤
For a number of years now, Dr William Reeve & Dr Emil Millerson have looked after my family's pets: puppies & kitten to tearful journey at the end & everything in between. They, and the whole team are fantastic and caring, & talk you through your options with facts, care and compassion. It's well worth my drive right across town for my pets to be in their care.
Have been taking all 3 of my bulldogs here for years. Emil has primarily dealt with them, he's always listened to my concerns and never tried an 'upsell' or offered unnecessary service. I no longer live particularly near to the surgery but am more than happy to travel the 30 odd minutes to continue having them as my vet. All the reception staff are lovely too.
Horrible experience “grooming” our mini Schnauzer, don’t take yours there!!! I should have known when they asked me what breed was him... they didn’t groom him, they just gave him a REALLY short haircut all over, even his eyelashes!!! And they needed to sedate him to do that. A terrible experience, very upsetting. Incredibly expensive too. Never ever again.
Great service and incredibly friendly and professional staff who actually know you and your pets by name. Drs Emil and Jenny are passionate, knowledgeable and trustworthy, and well supported by their support staff Bonnie, Sam and others who always greet you with a smile and offer helpful advice. Very happy to continue taking my pups there for ongoing care.
You want to take your pets to this vet. Emil is probably the best vet I have taken my cat to see. We've lived in 3 different countries and seen plenty of vets over the years. Emil has a very calming presence, he listens and is very understanding. Your animals will be in the best of hands. If you're looking for cat grooming, I can highly recommend them!
Highgate Hill Vet is excellent. I’m mainly posting on behalf of our border collie who loves it! All the staff are very welcoming, knowledgeable and responsive. A special shout-out to Bonnie (front desk guru) and Emil (vet) who have seen our girl a number of times. I find their advice is measured and prices reasonable. Will continue to come back
Hi have been visiting Highgate Hill vet for over 10 years with my spoodle Jake. The staff are so friendly and take such good care of him. I can’t recommend this place enough. Very professional and provide a great service. Jake has had a number of eye operations over the years and it’s always done with care and attention with a quick recovery.
Emil took amazing care of my little cat Charlie on our recent first time visit. He was very clear with what was wrong and how to treat it and Charlie was better in no time! We also received a follow up call which was lovely and I was very happy with the experience. Great service! Thank you Emil, Bonnie and Georgie! Hannah and Charlie :)
Last night I called very upset about my little boy Pencil, with a skin irritation. I spoke with a girl called Lydia who was so lovely and helpful. I couldn’t thank her enough for all the advice she gave me and how sweet she was on the phone (I was very frazzled) . She is an absolute credit to your practice. Thank you again Lydia.
Whilst I may be overly worried about my little angel bear of a dog, Highgate Hill vet always provides amazing service and is able to fit me in last minute! I have never had a bad experience here and I’ve been many times worried about my dog and always receiving reassurance even if it’s just a phone call to say “is this normal?”
William, Emil and the team at Highgate Hill Vet are amazing. Have been looking after my two ratbag dogs since they were pups and treat them like family. They go above and beyond to help our pooches and I wouldn't want to take them anywhere else, which is why we are more than happy to drive over from the North side to see them!
I have left our old vet which was closer to home. Our first visit was fantastic. The staff amazing and they have followed up each week since. Super impressed and so glad we left the last one. I couldn't go back there anymore, the vet did my head in every time we went in. Can't recommend this vet enough. Amazing …
I have always been a big supporter of Emil and his team, for their personal, caring and very considered work. This week we had a very challenging situation with our 11 year old pug and I cannot begin to express how supported we felt by Emil and Bonnie during a tough 24 hours. Your pet complete care and attention here...
If you want the best care for your furry family member and you live in the area, give them a visit. We travel from Sherwood to come here everyone is caring and down to earth, follow up calls to check in on your best friend (pet) after every visit. More than a vet clinic, has other pet care options if needed
By far the best Vets I have ever visited. I own Doggy Day Care Brisbane and wouldn't have any other vet as our emergency contact. Service is fantastic. Community minded. Friendly and patient. Highly recommend and wouldn't take my fur kid or anyone elses for that matter to another vet. Well done team.
Yes the good reviews are right, this is a good vet, but prices are outrageous. I have to work full time for a day just to pay a check up bill with this mob. Went in for a checkup with the dog and left a pauper...400% mark up on medication is excessive and leaves this reviewer looking for a new vet...
Jenny is our vet and she has been taking care of our fur babies so well. Wukong and Bajie all love to visit her at the clinic. She is very experienced and knowledgeable. And you can always expect to receive best care from the nurse and doctor. We are very happy to find a vet we can trust …
I moved vets to Highgate Hill and you cannot go back! The servicing/operating hours are great for those who work and cannot easily leave work during the 9-5 day. The vets are super nice. My favourite is Dr Jenny who’s amazing with the pooches, but all the other vets are also great!
My dog Nellie has been a client for several years & whilst visiting the vet is not her favourite pastime she could not hope for more caring, knowledgable, friendly & professional care. We are very grateful to have you as our local vet as she enjoys her twilight years …
Emil is the best vet i've ever met. Have had cats for years and seen many different vets and wherever i've lived in Brisbane i still take my cat here over anywhere else. Very smart, will discuss options with you and helps to make sure you understand what's up! Thankyou
Fabuloys service from the momentvI arrived, until picking up my beautifully clipped dog. Every staff member was attentive. Kaiser looked so gorgeous after his grooming. My son has been using the vet practice for a few years, but the grooming is also excellent.
I found all staff to be very helpful and caring when my dog got sick in the last week. I was explained all options patiently and the vet also gave me time on the phone a week later to further discuss Bingo's process. I highly recommend this surgery.
Been taking our cat to these guys over the last two years and would highly recommend them to any pet owner. They've always been extremely professional, helpful and caring and also very affordable. Thank you to William, Emil and all the team.
Will, Emil and the whole crew have looked after numerous of our dogs. They are absolutely amazing. You always feel like they genuinely care about the animals. They also significantly cheaper than all the other vets we have been to.
I’ve been taking my cat here for about 6 years now. I go out of my way to take him here even after I moved a bit further away because they provide such a great service, they’re reasonably priced, and they’ve always been friendly!
Great care and service. They really take their time to explain everything clearly and always ask if you have any questions before leaving. Some other places you feel like you're being hurried out the door after a 2 minute consult
So happy that my very shy and frightened dog is treated with such care and love. I'm 100% happy with the care, the skill and the professionalism of this vet. We've had numerous visits and I couldn't recommend them highly enough.
Didn't get Dr booked months ago. They didn't know what surgical abilities the practice had, and they only offer 3/5 BOAS. Would've booked elsewhere months ago if we knew these shortcomings. Sat Dr Ray we got was nice BTW
Dr. Emil and Dr. Cameron have both taken such wonderful care of my beloved cat Milo George Whiskers and gone the extra mile during when he had a painful ear infection. I am very grateful for their care and dedication.
Very happy with the service, professional, friendly and a veterinary practice that actually puts the animals first and NOT how much money they can get from upselling. HIGHLY RECOMMEND reminds me of how vets used to be
Dr Kat took such good care of my nervous cat Oliver. She was kind, thorough, answered all of my (many) questions, and gave Oliver time to chill out in his carrier before examining him. Will definitely be going back!
I have been to this vet a few times in the past six months with two cats. I was happy with our previous vet but wanting one closer to our new home. They have been excellent. Very responsive and caring plus thorough.
Absolutely wonderful vets. The level of service and care is next level. They treat and care for the pets as if they were there own. I'm sure most vets a great but my experience here was a cut above the rest. …
I have been attending this vet surgery for over 5 years, and now travel 20 minutes past many other vets to still get them to look after my furbaby! All the staff are friendly, and informative. Very reassuring.
We had to say goodbye to our dear pooch on Saturday, and the beautiful team at Highgate Hill Vets were incredibly supportive, helping us through a very difficult time. Many, many thanks for your gentle care, J
Decades of great service, including outstanding surgical work on very difficult cases (both cat and dog). We always get detailed explanations of treatments, options and possible outcomes. Spot on every time.
Jenny and the team are so amazing! Greeted with lots of hugs and kisses every time, I think our pup legitimately thinks she’s a celebrity when we visit. Professional and friendly service - highly recommend!
They were so amazing and nice.We had such a nice experience so easy going. Mordy loved his visit. Thank you Jenny for being so nice and genuine and also letting us know about FIV vaccine for our baby.
Dr Emile & his team are excellent & so attentive to my Cavoodle. My pooch is only 11 months old, so I am exceedingly lucky to have found a vet who practises with such a personal, professional touch .
Our 2 dogs are patients here. They receive wonderful care. The dogs are not anxious at all and I have complete faith that they are receiving the best care possible. Warm, friendly and professional.
Really caring lot of pet enthusiasts here ! We've taken out little dog in a few times and they are been really great with communication and overall care. Would definitely recommend the team here.
I've been going here for 3 or 4 years now. Dr Jenny is very friendly and caring for both of our cats and does not force us into buying unnecessary things like some other vets that I've been to
Dr Jenny is absolutely wonderful! I don’t think my kitty has ever had such an enjoyable trip to the vet - Bean was treated with love and kindness the moment he was seen. Thanks again folks!
Highgate Hill Veterinary Surgery is the best in Brisbane, possibly the world. Emil and his staff are so helpful, professional, caring and friendly. I could not recommend them highly enough.
Emil and the staff here are amazing. Incredibly skilled and unparalleled care for both the animals and the people. I will be a lifelong customer as long as I live in Brisbane.
We took our pet over for a check-up. The Vet Jenny is so lovely and helpful. She is very generous with her time, answering all our questions. The price is also reasonable.
I’ve had nothing but great experiences with the team here. They are very kind to my pet and others while I’m there and I feel confident I’m leaving him in great hands.
Emil and the entire team are very warm and welcoming. Best vet our dogs have been to. There are many other vets closer to us but it is well worth going out of our way.
The best vet I've ever been to - knowledgeable, professional and compassionate. Even having moved a few suburbs away now, we make the drive to take our pets there.
Our dogs absolutely love going to see Dr Emil and the team at Highgate Hill Vet. Great service, caring and reasonably priced. Would definitely recommend them!
Best vet. A vet that really cares about its animals. Also a great place to board your cat. No extra charges if your cat needs meds while boarded.
Jenny and the vets here are super nice my puppy is never scared to visit the vet and doesn’t even want to leave haha. Best vet i’ve been so far.
Emil is the best vet ever, and the whole team are wonderful people. They are professional, compassionate, and know their stuff!
Emil had the kindness to contact me after my post. There’s a different fit for every person, dog, cat etc in life. …
Always prepared to listen and don't push you into unnecessary tests. Lovely with the animals. Rosie doesn't mind a visit.
To find Emil who takes time and puts heart into care, who comprehensively thinks through an issue, it has been a relief.
My first vet experience, didn't realise they were already the best! Just wish they kept their prices lower like before.
Made our little puppy feel at ease for his vaccinations! Friendly, pleasant and knowledgeable staff.
Always fast, friendly and knowledgeable. My cat hates the car, but likes visiting her friends
Dr Emil is fantastic his very knowledgeable and is very compassionate. Highly recommend
great vet with friendly staff! everybody was so nice to Mango! would recommend.
Love them. I was assisting a friend & they were beautiful with the dogs
Lovely staff, they very clearly care about their patients!
Caring and great vets, they treated Rosie well.
Friend staff and my dog loves everyone there.
Amazing service thank you so much.
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