Superb customer service! I was visiting SUNY Downstate Medical Center for a doctor's appointment. I happen to ride my e-bike to my appointment. My combination lock chain didn't allow me to unlock my bike after my appointment. I was super frustrated. I Googled a hardware store that has a chain cutter. Home Value Hardware came up, and thankfully they did have one. The owner was very helpful in suggesting which bike cutter to rent (the really BIG one lol). Yes, he rents tools and equipment to you instead of you purchasing one for a more money. He even offered his help if I needed it should I have trouble cutting the chain by myself. He told me to call him if I needed his help. Unfortunately, I needed help so I had to call him. I couldn't do it on my own. It was a very thick chain. The owner came a few blocks down on his e-bike to help me cut the chain off my bike. Together we were successful! I've never been to a hardware store that went above and beyond to help you! The owner saved my day. Trust me, I was super frustrated and so over the situation but thankfully he came to my aid. Thank you so very much! I highly recommend them. I even purchased a new bike chain and lock. Super affordable. Bought my original lock from an actual bike store in South Slope Brooklyn that was $50, I bought a separate chain and lock from here that came up to under $40. It made me happy to know that I wasn't being overcharged. The next time I'm in the neighborhood and need something I will definitely stop by.

Best hardware store in the area. I had just moved into my new apartment when I realized that the copies of my keys weren't working that great. I went to another hardware store before this one and the copies they made didn't work. When I came to this one I told the guys inside my issue and they made sure they would get it right. They definitely did a better job on getting the newer keys to work. Even when their keys didn't work perfectly they made new ones for free to fix it. I realized that the initial copy might have been the faulty one so I came with an original copy and made a few more keys and they worked perfectly. The workers inside are just the nicest people, really. I'll definitely be going back for any hardware needs for sure.

I love the staff at Home Hardware Value in Flatbush Brooklyn, located at 1280 Nostrand Avenue. Sam has been such a blessing to me and my partner since we’ve moved to Flatbush. From our time living off Clarkson, to our moving to another apartment closer to prospect park- Sam has been amazing. He’s not only helped in store but has also done home visits! Both experiences have been pleasant. He’s knowledgeable, he’s competent, and most importantly- he’s kind. Be sure to give your money to people who are kind and who care about community. Home Hardware Value is a place of the people! ✊✊✊

UPDATED REVIEW! I didn't have a great first experience when calling this store, but the store owner reached out soon after (he wasn't who I spoke to the first time) to apologize and follow up on what I was looking for. That's never happened to me before, so I really appreciated it. I had already found what I was looking for at a different store by the time he reached out, but given the outreach and time he took to address my experience, I look forward to giving this local sore a visit in the future since they're right in my neighborhood!

I love this hardware store! I bought 11 sheets of plywood from Sam for a pretty big shelving project pictured below. He had someone ready to come and cut all the wood for me (over 100 cuts), as well as help me attach some of the bigger pieces to the roof of my car. The whole thing took about 4 hours and he helped me through the whole process. Sam is also super knowledgable and has helped recommend various other products to me. Can't say enough good things about this place! It's the only hardware store I give my business.

Excellent service--here--I didn't know Home Value was in my neighborhood and happened to find it randomly. Most hardware stores in this neighborhood seem not to care if you shop with them or not. True Value was helpful over the phone and then also they delivered the materials I bought to my house, and also, brought heavy materials inside, to the back where the work was being done. They wore masks and were friendly and helpful. Highly recommend!

This is a great place! The staff is super helpful and helped us pick out everything we needed for a few projects, including making a floating shelf, hanging a projector screen, and hanging some curtains. As a couple of novices, the advice was priceless! They carried all of the supplies we needed for a reasonable price, including tools for purchase or for RENT. I will definitely be back next time I have another project in my mind.

The owner is very nice and knowledgeable, and was able to copy all of our keys, which we had been trying to get made for several months. We already went to multiple other stores, most of them didn't have the key, and 1 of them was only able to copy it correctly for one of them. The store has a great selection of tools, and it's also great to have a good hardware store so nearby. I highly recommend this place.

Stopped at this hardware store for the first time. I needed wall anchors and drill bits (things I know nothing about) and Solomon was AMAZING and patient at helping me. I jokingly also asked if I could use Gorilla glue to fix my cars side view mirror and he offered to help me temporarily fix it (with Gorilla tape instead lol). I think this will be my go-to hardware store going forward. THANK YOU Solomon!!!

Excellent service in this hardware store and wide variety of tools.I come here for absolutely everything I need to get the job done.If I can give more than 5 stars I would.They also make paint here which was very helpful when I moved into the neighborhood.One of the best hardware stores in the neighborhood due to excellent customer service and everything is very organized.

Sam and other employees are so so helpful and kind whenever I come in! They helped me a ton in my process to build my new desk table and even came to my apartment to help me set it up! Sam also gave me a ton of recommendations for other businesses that would be helpful in terms of cutting large pieces of wood. Definitely my favorite hardware store in the area! :)

Sam is the man. He was able to help me find what I needed and didn’t try and upsell me on anything. Sam even kept the store open late for me so that he could help me out. This place is dependable & clean, an awesome neighborhood hardware store.

Great choices, clean store, easy to find what I am looking for. The workers are very knowledgeable and are always ready to offer help. Sam is a rockstar there and is wonderfully friendly. Best local hardware store in my opinion.

One of the best small hardware stores I’ve been into in a long time. Customer service is a great and friendly. Recently moved to Brooklyn and they saved me, needing anything from keys to plumbing and much more literally.

Very friendly and helpful, and reasonable prices. When I rented a ladder but wound up not being able to return it by the end of the day, the were very understanding. They didn’t even charge me for the extra day!

They are extremely helpful, kind, informative and reliable. I love how I can call pre order and same day pick up sometimes. My home turned out better than I expected with their help. Thank you

Omg every time I visit this store they are very friendly and professional they even installed my ac unit on a late night for me the kids these guys are so sweet my number one hardware store...

Sam is so helpful and goes above and beyond helping with hardware projects!! He did an amazing job with my chair seats and even came to my apt to help me screw them on. Local hardware gem!

I've been here twice now as we just moved in and have repairs to do, and both times they had everything needed and the service was amazing and friendly! Highly recommend!

This place is a great local spot for most hardware needs. Pretty decent prices and really helpful with questions. Solomon is almost always there and he knows his stuff.

Sam came to our home in the pouring rain and fixed our sink that had been broken for months. It's like new again! Thank you! Great Service, Friendly, and Affordable

I went there for a dyi project on a dresser. Sam was bery helpful and patient with me. He gave me tips and recommendations. Would definitely recommend

excellent service and the kindest employees! everyone there is so knowledgeable and patient, answering every question I had. my go to hardware store

Great service and selection. Bought paint and some items for some projects I had at home. This is my go to hardware store now. Forget Home Depot.

Solomon was very kind in helping me make a modification in one of my carts. He was patient, a pleasure to work with, and is very reliable!

I went in today to buy a hose. The gentleman there was very knowledgable, extremely pleasant, and helpful! Five star service all the way!

Sam was super helpful and gave me some great ideas and advice on how to build a custom pot rack. Highly, hughly recommend this place!

I went to five hardware to make keys I can’t find them but when I go to this hardware they make it fast and they have a good workers

This is our go-to hardware store. Always find everything we need! It is well organized and the staff is very friendly and helpful.

Very organized and customer service is excellent. The store also has paint in stock. Check it out. You will not be disappointed.

Great store - very helpful assistance - the guy kept helping me for 30 mins till I got what I needed - and the prices were good

Best hardware store in Flatbush! They will personally help you find everything you need and are also great at making keys.

This hardware store is nicely organized and well stocked. The staff is very helpful and knowledgeable and friendly.

This hardware store is amazing! Great customer service and shopping experience. I would recommend to everyone!

Best hardware store in the neighborhood, friendly staff. Sam has helped me with a ton of projects.

Sam is very knowledgeable and he is very happy to assist you with anything you want at the store.

An Amazing Hardware store in the neighborhood! Well organized. Friendly and helpful staff.

This a best store and they have everythig. Also they respect the customer and helper

Great place! The staff is awesome and they always have everything I need!

Great customer service, out of all the hardware stores this was the best

Great to shop For things you need to get for your home and great price

Excellent customer service! You always feel like family here.

It is a great place to get just about anything for your home

The owner is always very helpful. The only place I go.

This I nice hardware store they have everything tools

All you need in one place I like it …

Best hardware store in the neighbohood!

Polite, helpful, has anything you need

Really great store and great prices!

Very nice hardware very nice people

Excellent work on my bed frame

Good selection, helpful staff!

Great local hardware store!

Very friendly and helpful

Best hardware store ever

Very helpful!