*UPDATE*: I've switched my review to '1 star' due to their very poor communication. Once we ordered our sectional in early 2020, we accepted the fact that delays were part of the issue, but our problem had more to do with them completely keeping us out of the loop and only providing updates when we requested. They did not represent us at all against the manufacturer to get our sectional when it had been delayed for several months. The sales rep even told us that he knew the manufacturers rep, but accepted no responsbility for representing us and following up with him at all. Houseworks compensated us with only a $200 in-store credit (which is a joke in itself). To top it off, we went back because had to spend that amount. We ordered two table lamps. One was in stock and they had to order. They said it would take 3-4 weeks (mind you that we could get these on houzz.com within a week. This past week, I followed up because it had been 5 WEEKS with no communication. I was ultimately told that there was a miscommunication on their end and they thought the order had been cleared from their system. It's a habitual issue with them and we will not shop with them again. It's unfortunate because their are some good designer pieces, but it is ran very poorly. *Old Review* Dustin was great to work with. He gave us our space and was not overbearing like you'll get in other stores. I'll update after the furniture has been delivered.

First of all this store has a large inventory but it's not overwhelming. Every single item appears to be very high quality and beautiful. We were greeted right away but were not pressured, nevertheless Cathy made herself available and helped us scout the store for a sofa and a side chair. From reading other reviews I knew the store would be fairly high end, but I liked that they didn't hide the prices, be prepared for sticker shock in some cases! Cathy and Dustin were friendly, I mean really nice. I've been to other quality furniture stores where the employees are snooty. Not here. Eventually Cathy led me to a beautiful leather sofa which was in my price range (under 1000), and a well made leather swivel chair to go with it. Also very affordable. We were able to pick up the chair from the warehouse where they were also super helpful but have to wait about 4 weeks for the sofa. Cathy took us all around the store and I must have sat in 50 chairs. All lovely, so it's worth it just to take a look. We had the best time and I'm sure we will be pleased with our purchase. And I'm going to save my pennies so I can go back next year! I loved this store.

The array of modern and transitional furniture/housewares available to choose from is pretty incredible. The staff is very knowledgeable and friendly; I appreciate their "no pressure" approach to sales and customer service, as well. I found this store by happenstance and I'm so glad I did because I've been searching for the perfect table for my entryway foyer and I found it at Houseworks. The store typically does not sell pieces off the floor but they did agree to sell me the table and I cannot wait for it to be delivered on Friday! I came to the store on a Saturday afternoon, picked out the piece, the staff gave me a sample of the wood used in the piece so I could take home to ensure I was completely on board with the piece. I so appreciated their going out of their way to accommodate me and my potential fear of buyers remorse. After sleeping on it, I returned the next day to seal the deal. I cannot recommend this store enough for anyone looking for interesting, one-of-a-kind pieces at really great prices, to boot. Thanks Homeworks! You'll definitely be seeing me again. I have my eye on those little "mountain climber men" wall decor!

I bought a sectional sofa, among other things, from Houseworks a few years back. I was very pleased with the products, the sales process, and their support. After a move, where the movers had to dismantle and reassemble the sofa pieces, the sofa wasn’t as comfortable and wasn’t functioning as well. After a call to the store, they sent a team out to assess the issue and essentially treat it as a new installation. The service team, led by Dillon, was phenomenal! For just the cost of a delivery fee, the sofa is now functioning wonderfully. Dillon also made sure I knew that I should call with any future issues. Houseworks is committed to good service and support, trying to ensue any issues are resolved, including if something would be a warranty claim. Such great support is uncommon these days, but that makes me appreciate Houseworks even more.

The team at Houseworks made my furniture shopping experience so fun and stress free. Brian is so knowledgeable of all of the furniture. He knows the ins and outs of each brand like the back of his hand. Dustin was extremely helpful giving me advice on designing picture walls in my home and explaining how and where to place certain wall art to gain the most from it. Dillon delivered my furniture and was so helpful and also knowledgeable on the furniture. He helped me with best placement in the room so that it looked gorgeous. These guys are amazing and a valuable asset to this business. Thanks again guys I am so happy with my purchases!

Fabulous furniture - we bought a sofa, chairs, recliner, art, dining table and more. The experience was enhanced by their interior designer Brian McIntosh who put everything together for us - he did what we could have never done - he designed a fabulous living space for us. Their delivery team is the best - they are very educated about the different functions of the furniture and were very professional. We will be purchasing more furniture from them. This is not your ordinary furniture store - it is an extraordinary furniture store!!!! Debbie

Brian quickly understood what we wanted and why we wanted it. He showed us several different options of types of couches that would fit our need. He let us try out the couches in peace, so we could discuss what we liked or didn’t like, without any pressure. Once we decided on a couch, there were several options to choose from, color of the fabric and type of feet, arms, etc We went to several furniture store but next time I will go straight to Houseworks first!

Brian McIntosh helped us on our very first visit to HouseWorks and could not have been more helpful, thorough and patient with our sofa purchase. The store is beautiful, spacious and has the sleekest modern pieces I've seen in a while. Brian worked with us in figuring out the best option for our space from start to finish - dimensions, configuration, style and color! Highly recommend this store and we will definitely be back!

Houseworks provides a great array of top of the line modern furniture that is difficult to find elsewhere in Central Indiana. Sales representative Dustin and Brian provide just the right amount of helpfulness without pressure to buy. I've furnished both my living room and great room with items from Houseworks. I love the furniture I've purchased, most of which is made by American Leather. I recommend them without hesitation!

Dustin and the team at Houseworks have helped us furnish more than one of our homes over the last 10 years. If you are looking for the highest quality with exceptional service, Houseworks is it in Indy. We had an issue with damage on furniture shipped from overseas and Dustin handled it from start to finish. We started shopping at Houseworks for the quality, style and selection, but have kept coming back for the service!

Probably the best staff in a retail store, let alone a furniture store. I always end up talking to someone here about well designed pieces and get the help I need getting something that fits my style. I recently purchased a Barcelona chair licenced reproduction and the quality is amazing and will hopefully hold up for quite some time. If you like contemporary and somewhat modern design. This is the local store for you!

We are always greeted with a warm welcome when entering the store. Our sales associate, Will understands our taste in favor and works with us until we have selected the perfect piece. The store is ever changing with many new pieces, each displayed in a beautiful grouping with accessories and artwork. We will continue to shop at this lovely store where our needs are continually met with the help of talented associates.

After researching and visiting virtually every furniture store in Indy, I stumbled upon an online review of Houseworks and decided to drop in. While modern furniture isn't really my style, I was pleased and surprised by all of the beautiful pieces they have on display. Dustin was AMAZING to work with. Can't wait for our new furniture to arrive. Next time, I will save the gasoline and go straight to Houseworks!

This store is fantastic!! Just go and take a look. They have everything. They sell the kind of stuff for the home that I love. Glad I dropped in during the holidays while I was visiting friends in Indy. I'm from Chicago and I love exploring new stores and restaurants when I travel. I have now purchased several beautiful items from Houseworks and the sales team is wonderful especially Cathy.

Sofa and chair selection was excellent. Had exactly what I was looking for. Sales associate was extremely helpful in both directing me to options that met my description and assisting with design options. Couldn't ask for more. Update: furniture was delivered yesterday. Looks beautiful. The gentlemen who delivered were wonderful. Very friendly and kept everything clean and tidy.

We were looking for kitchen island stools for our renovated kitchen and happened upon Houseworks as we drove down 82nd Street. We had looked at several other stores and did not find what we were looking for, so we thought we would give Houseworks a try. They had so many to choose from and we were able to custom design to get exactly what we wanted. Cannot wait to get them!

After having struggled with finding furniture in the style I like, stumbling upon Houseworks changed all of that. Working with Brian was amazing. He super super knowledgeable and patient working with me to ensure everything was as I was wanting. He made the whole process super easy and I look forward to receiving my furniture! I'll be updating this review as it arrives.

I love Houseworks! The quality of the furniture is outstanding and the options are many. The entire staff is accommodating and pleasant. I have mainly worked with Brian and he goes out of his way to find what I am looking for if it isn’t on their floor. I couldn’t be more pleased with my experiences in the store or the products I have purchased! Thank you Houseworks!

We worked with Dustin to get an accent chair for my family room today. He was wonderful in his knowledge as well as his friendliness. He gave us time to try fabrics against the chair but also kept checking back with us to see if we needed help. Then when we were ready to make a decided he was there. I would definitely recommend your store and Dustin to my friends

Brian at Houseworks is great and has helped us on numerous occasions when we purchased a new couch, recliner and dining room table. Very knowledgeable about the furniture and also quick to respond when we had questions. Houseworks is now our go-to furniture store for high quality and beautifully designed pieces. Can’t wait to go back and do more browsing!

Incredible contemporary furniture store in Indianapolis. High end fashionable furniture and accessories. I have shopped here many times over the years and highly recommend this store. Knowledgeable and friendly staff that spend time with their customers. You usually have to go to Chicago or New York stores to get this level of style and quality.

Dustin was a great salesman to work with! Lots of useful information, no pressure at all, and very available but never hovering... giving you time to think and talk on your own. And they have a great selection if you’re looking for something a little more modern or contemporary. Thanks, Dustin, for all your help! Can’t wait for it all to arrive!

Look. If you broke just go to IKEA. If you've made any money, share it. This is the only place to buy furniture with personality and I bought everything for my house while supporting Americans buying American made goods. Yep. My furniture was made in America. Who did you give your money to for your cheap who knows how who knows where made filth?

We have been shopping at Houseworks ever since they first opened in Indy. The quality of all the products are substantial. Every piece of furniture we have in our home is from Houseworks and we love the style and durability. The best part is the ability to customize just about any piece to make it your own. I cannot recommend this place enough!

Tessie helped me pick the perfect mattress. She was so kind and very informative. She was able to answer of my questions without hesitation. I was blown away by her knowledge. Thank you Housework’s and more importantly thank you Tessie! I will purchase from housework’s again because of her!

High quality items particularly the BDI brand. Lovely helpful people too. Lots of great art. Lots of great chairs. Best tv stands I've ever seen. Modern and clean but unfortunately they are hidden behind other buildings so not sure how long they're going to last. So get over there quick.

We love Houseworks! Friendly, helpful team with top notch service. We had great experience finding modern beautiful furniture for our home. Thanks Brian and Will , it was a pleasure working with you! The delivery team were very nice and professional too! Best service all around!!!!!!!

Met twice with sales person and was greeted both times pleasantly. Sales person answered all our questions and asked others when she was not able to answer. Very helpful and knowledgeable. Made us feel comfortable and did not rush us for answers or pressure us. Enjoyable experience.

This is a cool place to look for furniture and offers a lot of unique items. The issue I've had is that some items just don't sell and are in the store for quite awhile, making it so that there's not a lot of new stock. The sales can be good, but the discount is seldom worth it.

The staff at Houseworks were very helpful. Brian was very easy to work with and knowledgeable about their products. He did a great job explaining our options and pulled together fabric samples that helped us make our choices. Would definitely recommend their store!!

Very Nice Place, I had saw it in a magazine sent to my house. BUT!!.... When me and my husband came in we immediately said we are not buying from here. The custom service absolutely sacked, they didn't even try to sell us anything. Not even a goodbye on our way out.

Bren was a fabulous salesperson to work with. She was unassuming, gifted at suggestions and thorough in her order completion. The facility presentation ranges from eclectic to rustic and the layout of each room is exceptional! Great experience and great people!

Houseworks of Indianapolis is the only place we buy furniture for our homes and offices! Also, they have the best accessories “jewelry” to complete your projects! The Housework Team will make sure you make the right selections to accomplish your dream designs!

There are many things I love about Houseworks. I am super excited about my new purchases. Great styling and quality. The delivery guys were on time, polite, and cleaned up after themselves. Plus, Will and other staff members are always exceptionally helpful.

A bit overpriced if you ask me. Mostly a modern high end place to help design a remodel for a home. When we went in they were in the process of trying to get rid of stuff before they moved. They advertised steep discounts but they still seemed pretty pricey.

Dustin P is the guy to talk to for all your furniture needs. He is a real class act, offered water as we walked around and wasn't pushy. He was perfect balance between being around when we needed and gone when we needed to talk amongst ourselves.

Dustin was very knowledgeable and personable. The merchandise was exactly what I was looking for and the buying process was pretty easy. I’ll likely purchase from him again and will definitely recommend to my Indy friends and family.

Honestly don't understand who wants to pay $12k for a sofa and $450 for an ottoman. Nice enough people that worked there, but nobody should pay that much for furniture. A fool and his money are soon parted I guess...

We spent over an hour trying different recliners, looking at material, and listening to little details about each one from Brian. We were able to select and order the ones that fit our needs and style perfectly.

Dustin is always very kind and helpful . This was my second purchase from Dustin and my third from houseworks. From their customer service when in the showroom to the delivery process I have yet to be unhappy .

the folks at Houseworks are great. cool, high-quality products at fair prices. and great service not only in the store, but upon delivery. class organization all around. can't recommend them highly enough.

Always a good experience! I have four pieces from Houseworks and loved the process each time. They are helpful, accommodating, and genuinely happy to see a great piece go home with someone that loves it.

Our visit started out as "we're looking for bar stools" but we ended up buying a couch AND bar stools! Brian was great and made the process easy. We didn't feel rushed or ignored. It was a good balance.

Been purchasing from this company for many years and always quality items and service! Recently went to several other stores to compare and still ended up purchasing here for price and quality!

Houseworks had a very nice display room with lots of variety and price levels. The sales staff were very helpful, and determined to make sure you had all the help you needed.

HouseWorks is such a cool store! So many neat pieces of furniture! Dustin was very helpful & patient in helping us find just the right desk for our home. Highly recommend!

Went all over Indy looking for modern furniture and finally found it at Houseworks. Working with Brian on furnishing the first floor and have appreciated his suggestions.

Have worked with Houseworks for several years and enjoy the variety of contemporary works they stock and display. Their support for occasional issues is outstanding.

Bren selected exactly what I wanted/described and offered alternative fabrics and styles, but I went with her first choice!! She was very friendly and professional.

Thank you, Dustin! Beautiful sideboard! Love all of our furniture from Houseworks - super friendly and helpful folks...each and every time we shop! Brian and Jacque

My experience was very pleasant and straight forward. Brian did a nice job of answering any questions i had and help suggest a better fit then I was looking for.

What a nice place! They have a great selection of furniture at good prices. Salespeople are very friendly, knowledgeable, and don’t pressure you into anything.

Dustin showed amazing customer support way after my purchase going above and beyond expectations...that shows how much they care about serving their customers!

Nice selection of contemporary, high end furniture. We worked with a very nice salesman who didn't pressure us in any way. Would definitely shop here again.

The Houseworks team are knowledgeable, friendly and professional. We were weary of shopping and our time with them was a delight. Excellent prices too!

Yessir, Will and the rest of the team at Houseworks are simply awesome, and the furniture is top shelf. Highly recommended!

I have been in real estate for 40 years and also stage, I love the furnishings in Housework’s and recommend them to buyers.

The furniture has a unique modern vibe that I really like and a verity of fabrics and colors for many of the pieces.

They have the best selection of modern furniture and friendliest staff. I always find so many things I want to buy!

Great furniture and great customer service! The bed I got was perfect! Sales man helped through the whole process!

Had a breakfast bar stool that was perfect for our intent. Bren, the Salesperson, was helpful without being pushy.

There were very unique sofas and stuff. Also, there was a station where you could make your own sofa!! …

Fantastic quality products at Houseworks. Sales people always helpful and knowledgeable about their products.

We recently bought a sofa. Will was fantastic and we will definitely be back to shop with him in the future!

Great people, exceptional selection and online resources as well! We'll be back, and we purchased yesterday.

What an awesome store! Great modern furniture. Beautiful pieces in a range of prices. Very helpful staff.

I like the style and the quality of material used in furniture. Staff are friendly and helpful.

Phenomenal experience! Beautiful merchandise and unbelievably knowledgeable and friendly staff!

Great selection and very relaxed environment. Sales staff are knowledgeable and down-to-earth.

Friendly staff and great selection. My parents have bought a lot from them and love all of it.

If you are looking for furniture with any quality and or any personality start and end here.

Cool modern furniture and little decorative items! The staff was very friendly and helpful

Dustin was great help in helping us to pick out our Copeland bedroom furniture.

We had a wonderful experience. Will Goforth was most helpful and patient.

Always a pleasure at Houseworks. The staff are very friendly & helpful!

Best customer service of any furniture store in the Indianapolis area.

Brian is always a great salesman to work with. All of their staff is.

Really neat place to visit! Has some fantastic lighting options!

Excellent help and service. I love the wide range of products!

Great quality furniture and super customer service. Will

Polite non pushy and knowledgeable - love this store!

Wish there were more businesses like this in Indy

Very nice people and cool stuff to look at

Good selection of contemporary furnishings

Unique furniture options, a bit pricey.

Gorgeous selection. Great service.

Great service and friendly staff.

Beautiful showroom, great staff!

Very knowledgeable and friendly.

Great place! Grate service!

Very unique furniture

Great service!