Unit 5, Great Cambridge Industrial Estate, Lincoln Rd, Enfield EN1 1SH, United Kingdom
Howdens - Great Cambridge Road is a Hardware store located at Unit 5, Great Cambridge Industrial Estate, Lincoln Rd, Enfield EN1 1SH, United Kingdom. It has received 26 reviews with an average rating of 4.3 stars.
Monday | 7:30am-5pm |
---|---|
Tuesday | 7:30am-5pm |
Wednesday | 7:30am-5pm |
Thursday | 8am-12pm |
Friday | Closed |
Saturday | 7:30am-5pm |
Sunday | 7:30am-5pm |
The address of Howdens - Great Cambridge Road: Unit 5, Great Cambridge Industrial Estate, Lincoln Rd, Enfield EN1 1SH, United Kingdom
Howdens - Great Cambridge Road has 4.3 stars from 26 reviews
Hardware store
"They are called design experts"
"Be warned if you are planning of using them or getting your kitchen measured by this branch and company"
"Always a pleasure to do business with nothing is to much trouble and is strictly for trade good deals to be had on kitchens our No 1 supplier of kitchens"
"Helpful staff but this store doesn't have biscuits or sweets! What's that about? You need to up your game Great Cambridge Road!"
"Excellent quality items, staff with excellent customer service & product knewledge"
They are called design experts. Unfortunately that's all they are, and even then I reckon I could become an 'expert' with a bit of training on how to drag and drop items using a software application. They had to be babysat through three weeks and seven deliveries for one kitchen delivery in April because they have difficulty processing and retaining information. I think about 70% of the kitchen was delivered initially, and several phone calls a week to get the rest when the fitter kept discovering items that were missing as it was being assembled. The worrying thing was that they were completely oblivious to this and each time it came as a surprise, instead of having any common sense to go through the order and tick off what hadn't been delivered, given they have all the stock codes to hand. They all speak English as their first language in there so I can't put this down to a lack of communication, more a lack of awareness and competence. The manager in there doesn't seem to be on top of these things and leaves his staff exposed to make error after error instead of jumping in to actually manage to help them out when they were making mistakes. The staff were helpful and apologetic each time, but were reluctant to take any accountability for this primitive way of working and instead kept reeling off quotes from their terms and conditions. Quality kitchens, but shambolic and immature methods.
Be warned if you are planning of using them or getting your kitchen measured by this branch and company. Bad service starts with the branch manager through to the staff working there. So so very disappointing. Waste of time! They are rude, provide misleading information and totally unprofessional. They don't have a showroom and claim they do. Magnet is across the road so you better off going with them. I certainly have !
Always a pleasure to do business with nothing is to much trouble and is strictly for trade good deals to be had on kitchens our No 1 supplier of kitchens
Helpful staff but this store doesn't have biscuits or sweets! What's that about? You need to up your game Great Cambridge Road!
Excellent quality items, staff with excellent customer service & product knewledge. ...Also speedy delivery service..
I bought my kitchen units in Howden 8 years ago today it's still looks brand new strong and durable
Great customer service at the front desk. Ayten was attentive and very helpful!! Keep it up!!
Customer service is excellent. .also product knowledge. ..would highly recommend
Friendly team. Sam was very helpful. Thank you.
Very helpful even during Covid Restrictions
Great range of kitchens for the Trade.
Just look through the catalogue
We'll done Smile staff
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