We shopped for living room furniture in July 2021. Got a quote from La-Z-Boy of $6,300.00 for a Talladega Sofa, Loveseat and recliner. Delivery dates were so far out that we decided to delay our purchase. YESTERDAY, we decided to purchase a sofa, loveseat and recliner. Lo and behold they had the same model in stock. We were excited until we saw the SALE price, of over $10,000.00. Now I understand the COVID effect and inflation and prices being up everywhere but, an increase of over 50%. That's a bit much. More like trying to take advantage of the times and your loyal customers. Bruce C

I was greeted very kindly by a sales person as i entered the showroom. I told him what i was interested in and he actually listened and showed me a recliner that suited me perfectly and didnt try to "up sale" me something i was not interested in. I was however disappointed there were none of the recliner i chose in stock after the commercial stated All Models were in stock and I now have to wait a month and a half or more to even get my chair but what choice do i have. I will say i am very excited to get my new Lazy Boy once it does finally arrive!

First of all, we love the furniture. It is carefully designed and very well-constructed. The service and staff were excellent. There was no pressure to buy, and the salesman, Peter, and designer, Stefanie, both treated us with patience, kindness, and professionalism. They brought creativity and practical ideas forward as we designed our sectional and figured out how to get exactly what we wanted into the space we had. Questions were answered with detailed knowledge and honesty. It was a rare pleasure to do business here.

We shopped around several different stores but when we came to Lazboy we met Shirley who was just the right amount of sales person for us. She wasn’t pushy, she helped us out and listened to what we were looking for. We loved all of the options available to make the furniture ours. She helped us out from beginning to end and even gave us her number in case we had any issues. Thank you again Shirley for taking care of us. I highly recommend!

We ordered a sectional, club chairs and bar stools. The quality of the furniture is excellent. Lise was our sales rep and she did a wonderful job and stayed in contact with us through the whole process. We worked with Samantha on design and choosing custom fabrics. Her ideas and recommendations were outstanding. The delivery guys were really great as well. We are really happy with the sales, design and delivery of this store.

Lise spent time with my wife and I to find the furniture we needed. We knew we would have to wait for the furniture to be built and delivery would be slow. We are so happy with our new living room. We could not have pulled this together without Lise's incredible help and staying in touch with us while we waited. It is even more beautiful than we remembered and looks perfect in our home.

My husband and I had a great experience at your La-Z-Boy furniture showroom. Shirley and Stefanie were awesome. We came in knowing sort of what we wanted and ended up with exactly what we needed and loved. I am so excited to get our new sofa, loveseat, ottoman and pillows. We also are having them come out to our home and map everything out for us. Can't wait to see what they recommend.

Furniture is super expensive ($700 for a singular upholstered chair?!?) and the service is friendly until you share your budget. The woman helping me literally said to me, “this isn’t the store for you” when I told her the $700 chair was out of my budget. Gave two stars because I’m sure the furniture is nice for those who can afford it. I can’t overlook the service though.

Used a designer consultant for first time ever! I was quite pleased with the process. Stephanie is great and very enthusiastic about making sure your wishes are presented very professionally. Also worked with Peter who was very patient and professional with me as I hemmed and hawed over the pieces I wanted. Would definitely use again and would recommend to anyone.

We ordered an area rug on June 7, 2023 and were given an estimated delivery date of August 2-30. We were later told September, then October, then November and today we were told the end of December. Do not believe their delivery estimates! They have shown my wife and I false empathy and have a total lack of regard for their customers.

Your design consultant, Marian Rodenhizrer, was a star! She listened to us carefully and then took us to the chairs that fit our description. My husband sat in each chair and tried moving the chair in all the positions until he narrowed it down to THE chair, which we ordered. No hard sale, just listening and helping. Thanks Marian!

We can't say enough about how much Shirley helped us in picking out our sleeper sofa. Although we were unable to purchase it from her because we were out of the delivery zone, she continued to help us make a purchase from a La-Z-Boy closer to our delivery destination. That is true customer service!

I went with my sister to get her a couch and Gilbert was so nice, I decided I should a couch for myself! I didn’t feel pressured or rushed throughout the whole experience. “G” is a great salesperson! I don’t have my sofa yet because it’s a custom order, but anticipate that I will be pleased!

Lise was the most helpful salesperson I have ever had the pleasure of working with. She was knowledgeable, helpful and polite. She made sure we got the best fitting chairs for us and then made sure we got the best price. I would highly recommend her for all your furniture needs.

Shirley is an amazing person! Very helpful. Pleasant experience shopping - just wish it didn't take so long. UPDATE: Furniture was just delivered. I spent almost 5 months worrying for nothing! Everything is beautiful and in perfect condition! Now for a rug and lamps...

Great customer service when we were looking at recliners for my mother. Sales person was helpful, friendly and professional. We found what we wanted on clearance, so got a great price. Delivery people followed up immediately to arrange a convenient time for delivery.

We were happy to have had Cindy give us recommendations based on our wants and needs for new furniture. She gave us our privacy to discuss decision and was not pushy at all. We had a very good experience and would recommend Cindy for assistance!!

Our experience with the Lazy Boy staff was extremely positive. Peter, our sales representative was very knowledgeable about the product. The interior designer, Nitya was extremely professional. The design options she presented were awesome.

Great buy for me. Love the chairs and Shirley was a great help on deciding the colors for me. She did not pressure me or talk at me. She was laid back and felt like a real friend talking to me. I would definitely go back to that store and

On Nov. 30, we purchased a recliner at the Northlake West Drive store. Shortly after entering the store, we were greeted by Shirley Schmotzer. She is very knowledgeable and was extremely patient as we as we looked at numerous recliners.

I purchased a dining room table and chairs from La-Z Boy in December 2021 with a delivery date of January 2022. The sale man bragged the furniture quality at La-Z Boy and how it last for years. Keep in mind, they had to replace one of

Lise was very good and professional. We had looked at furniture a couple weeks earlier and she kept in touch just reminding us that she was there to help us when we were ready. We came back and actually us and my daughter both bought

Nancy was amazing! Professional, not pushy. She was all about the client experience and what WE needed. Not what the store wanted or any sales quota. We are only seeing her from now on for our furniture needs.

Very pleased. Deborah Melton was very knowledgeable about item I was interested in. I knew I was going to purchase a La-Z-Boy sofa I just needed help in deciding which one.

Shopping for furniture with Lazy Boy was a great experience. Nancy was extremely knowledgeable when asking about the product. I would not hesitate again to buy furniture.

We were quite pleased at the level of attention we received. We shared what we were looking for and Shirley, the associate steered us to the right chair.

Great selection of quality furniture. Peter helped me with my purchase. He was super helpful with zero pressure. Definitely recommend.

Amanda was great and not pushy at all. She guided us through the transaction with profession. It was a great experience

Our sales person was very friendly and knowledgeable and gave us time to find what we really wanted.

Debra was a wonderful salesperson. She was helpful, patient & kind - a joy to work with!