I went to buy shoe with my partner in rideau center but it was incredible bad experience for us. The blonde lady was very rude. She made us feel nervous and while she was bringing our shoe she threw the box. I couldn't ask anything. I won't shop here again.

i was there on the weekend ready to buy a new pair of platform vans, the store was completely empty, with 3 female staff members lounging around. no hello, no eye contact, absolutely no acknowledgment. it was like they were so annoyed i had

I ordered two pairs of shoes and only 1 arrived even though company was showing online that both pairs were delivered. I called to advise the company. After waiting a week and not hearing anything I sent an email. I was asked to confirm my

I had a superb customer service experience from the sales team and specifically with Clea. I had to quickly replace my winter boots due to a boot failure and she was patient, offered me a number of options and at the end found the perfect

Went to buy a new pair of doc martins, and I couldn’t get any help from an employee. There were multiple customers standing/sitting around, seemingly waiting for help. The two employees were just standing at the register ignoring everyone.

Terrible experience getting a refund for shoes purchased online. I sent them back as they were the wrong size without ever wearing them. Even though the company received them 5 weeks ago they still haven't refunded me because they say it

Store kept our money and never gave us the shoes. Ordered shoes at the end of July. Repeatedly went to store and were told shoes hadn't arrived. Finally contacted customer service number in October. Their investigation said shoes were

Had a great experience purchasing a pair of Converse from Ashley at this location. She was very friendly, attentive and helpful in determining the right shoe and size for me. Definitely will return!

Shane , very helpful very great lady ❤️❤️❤️❤️❤️❤️❤️❤️ I purchased 2 new balance because of service very nice lady she helped me alot19/01/2024 ❤️

No customer service… like at all… I’ve stopped by the location at Rideau Centre a few times looking for different