McDonald's

2071 reviews

77 Bank St, Ottawa, ON K1P 5N2, Canada

www.mcdonalds.com

+16132375854

About

McDonald's is a Fast food restaurant located at 77 Bank St, Ottawa, ON K1P 5N2, Canada. It has received 2071 reviews with an average rating of 3.4 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of McDonald's: 77 Bank St, Ottawa, ON K1P 5N2, Canada

  • McDonald's has 3.4 stars from 2071 reviews

  • Fast food restaurant

  • "Very busiest branch in downtown, there is a big shortage in employees, it doesn't give any sense they should add 2 employees more in weekends, I hope the management take this into consideration"

    "Tiny McDonald's"

    "This is a fairly quick location, at least at lunch time"

    "Fairly decent McDonald's, open ordering area with lots of space and nice quiet spots at the back although most people kept to themselves which is fair in a small McDonald's one couple did not which I found irritating but just moved away from them"

    "Don't go to this McDonald's unless you want to wait 15 minutes for your order only to realize it had been "ready" for 10 minutes and sat under the food lamp and no one looked inside my bag once to check"

Reviews

  • Anwar El Masri

Very busiest branch in downtown, there is a big shortage in employees, it doesn't give any sense they should add 2 employees more in weekends, I hope the management take this into consideration. Anyhow big thanks for the stuff. We went there and we wait more than 15 minutes to get the french .

  • Gordon Hamilton

Tiny McDonald's... limited seating... search for upstairs. You feel very crowded and closed in here... but standard food and relatively quick service in a busy downtown location. Do take-out. I have yet to explore the bathroom here... a little scared, to be honest. More

  • S F Marc Passy

This is a fairly quick location, at least at lunch time. More care could be taken with their product assembly. My Big Mac was sloppier than usual amd they were skimpy on the napkins. No ketchup in tne ketchup dispensers and the fountain pop machine had no ice. More

  • David

Fairly decent McDonald's, open ordering area with lots of space and nice quiet spots at the back although most people kept to themselves which is fair in a small McDonald's one couple did not which I found irritating but just moved away from them. More

  • Jonathan Burke

Don't go to this McDonald's unless you want to wait 15 minutes for your order only to realize it had been "ready" for 10 minutes and sat under the food lamp and no one looked inside my bag once to check. I watched them check the outside of

  • Jarod St.pierre

Used to think this place was decent, but lately it seems like things have gone downhill. Wait times for food have drastically increased. I once waited 20 minutes for a basic quarter pounder combo, and then when I finally received my order,

  • Corey Reynolds

McDonalds has succeeded at removing the human factor in this location. Traditional checkouts and tills are gone, no more "how can I help you" - now you assemble your own order on a huge touchscreen and wait in a crowd for your number to be

  • Calvin Koehl

A typical corporate McDonald’s in terms of food and look. However, I will say that when it comes to downtown McDonald’s this one is one of the better ones. It’s clean, has seating, and has fairly quick service. It’s also one of the cleaner

  • Mia

Absolutely disgusting. Ice cold french fries straight from the fridge. Suspicious black spots on the burger. The chipotle chicken wrap was actually just a frozen piece of chicken with sliced cheese. Chicken sandwich swimming in mayo. They

  • aparna ixn

Please change the Manager! I came from toronto to visit ottawa and happened to visit this mcdonalds store. Amazingly, this store manager doesn’t even know the address of her store. My sister ordered some food via the app and i checked the

  • Cassandra Martineau

Normally, when a fast food restaurant is downtown, it tends to be small, a little dodgy and a little dirty. This McDonald's location is far from that. It is clean, has good service (also fast despite being busy) and it has a nice sitting

  • Bart Postma

Visited this place during the Freedom Convoy for take out. The staff was angry that I wasn't wearing a mask so they made me wait outside for my order. No problem but then, they took the opportunity to poison my children's happy meals and

  • Aroma Gill

I had an unfortunate experience during my recent visit to this place. Two homeless individuals caused a disturbance—one approached me, while the other mocked, creating a scary situation. The pervasive smell was challenging to endure,

  • Marissa Chartrand

Generally a really decent place to grab a quick lunch. If you're ordering customized burgers, it's a toss-up. Ordered mine with no onion and added tomato. They took off the onion but didn't add the tomato lol. Humans make mistakes,

  • Jessica Sterbenk

… what? Like how does someone put this together and think it’s acceptable? I asked for a bit of habanero sauce and they put the whole bottle?! This ain’t the first time I got a soupy sandwich from here either…

  • Mary Huang

Despite what they say about COVID protocols, the sliding doors are not in operations and 1 single fairly narrow door is both entry and exit. When it is busy, people waiting for orders are not 6 feet apart

  • Bogdan Gorchak

The service is incredibly slow every single time, it is genuinely unbelievable. It’s a fast food place but there’s nothing fast about it. Writing this as I’ve been waiting for a coffee for 25 minutes More

  • Nancy C

I ordered via the app; a 22 minute + wait for a coffee and a hash brown. There were not a lot of people there ahead of me. Neither a coffee nor a hash brown take 22 minutes to make and serve. More

  • David Soegiarto

McDonald's got the best fries. Only reason I'm still visiting. And maybe McFlurries. Location is great but I can't understand that can't invest on better system to keep the bathroom clean. More

  • Kevin Wickins

Service is poor to say the least not enough staff behind the counter. Plus observing the clientele, woukd describe them as this is there "go to" restaurant. Everybody to their own. More

  • Vergil Grantcharov

Got the same order wrong twice. Ordered 4 hashbrowns but there were 2 in the bag. Ordered 2 breakfast sandwiches but there was only 1. Do not waste your time like me ordering here More

  • Luca S

Terrible McDonald's. Had to wait 15 minutes for a simple meal only to be served room temp food. Their drink and ketchup station is covered in flies and bugs, kinda concerning. More

  • Nicole Gagné

Open 24... yes and no. You HAVE to order with the app. They won't help you when it doesn't work, and you pick up at a window and eat... on the sidewalk beside the hobos. 2/10 More

  • Jocelyn Remus

Breakfast burrito egg was gold in one of them. The service was acceptable. As a person with mobility issues I did appreciate that both door assistants were working. More

  • Scott Yarwood

This is the longest I've ever waited for fast food. They gave zero updates and have not been helpful at all. They clearly don't care and it's very frustrating. More

  • JaeHyun Im

Visited to stay for a while until my midnight bus arrives. Had to get out due to the flosure of eating place but the staff was kind to tell the situation!! More

  • Kimberly Thomas

Busy restaurant, but the food is consistently palatable and the servers stopped to exchange a smile. Had take-out so can't say much about the atmosphere. More

  • Matt

Usually reliable. The over night staff is understaffed or slow. Food usually comes cold when you pickup at this location during the night. More

  • kesha w

I sat down to eat and alll the tables were dirty. It was around 7pm. I was so uncomfortable while eating. Will never eat there again! More

  • DDD

McDonald’s Restaurant is a peak dining experience. The meals are optimized to put calories into customers at record speed and

  • Nghia Huynh, Ca

Food is okay but the store looks dark, perhaps need get more led light at the tables. Lighting is better now Feb 27/23 More

  • Chris Dacey

** Open for takeout until 22:00 Daily. Delivery available via Uber Eats or Skip the dishes continues into the wee hours.

  • jess loshak

Every Uber order I’ve got from this location has had missing/wrong items or incredibly inedible food and stone cold.

  • Sean Phelan

If you like waiting 30 minutes only for them to screw up your order, this is the place for you.
Meal …
More

  • Izzy Nahla

Horrible.. Fast food is supposed to be fast and consistent. The only thing consistent here

  • Carol

Just went in there for a tea clean place fast service
Service
Dine in…
More

  • Nayati Bhayana

Excellent service and friendly staff Enjoy my visit
Meal type
Lunch…
More

  • Mitchell Goldenberg

The Mc rib was delicious, same as forty years ago.
Service
Take out…
More

  • Patrick Joe

It's always a great place to stop in for coffee or fries.
Food: 5…
More

  • Sofia Kozak

I was impressed by how clean and nice it is.
Food: 5…
More

Similar places

McDonald's

2209 reviews

2126 Robertson Rd, Nepean, ON K2H 5Z1, Canada

McDonald's

1751 reviews

1890 Innes Rd, Gloucester, ON K1B 3K5, Canada

McDonald's

1627 reviews

2170 Montréal Rd, Ottawa, ON K1J 1G4, Canada

McDonald's

1510 reviews

886 March Rd, Kanata, ON K2W 0C9, Canada

Wendy's

1442 reviews

1595 Merivale Rd, Ottawa, ON K2G 3J4, Canada

Wendy's

1385 reviews

1511 Innes Rd, Ottawa, ON K1B 1C5, Canada

Five Guys

1354 reviews

5517 Hazeldean Rd Bldg C2, Unit 6, Stittsville, ON K2S 0P5, Canada

Wendy's

1071 reviews

3681 Strandherd Dr, Nepean, ON K2J 4G8, Canada

McDonald's

1050 reviews

4782 Bank St, Ottawa, ON K1T 3W7, Canada

Five Guys

994 reviews

3732 Innes Rd, Orléans, ON K1W 0C8, Canada