Absolutely WORST doctors office I've ever stepped foot in. I came in because I had a lump behind my ear and had no idea what it was. The doctor ordered a strong antibiotic for me to take BEFORE I did any blood work because I guess she was just guessing what the lump was and hoped it would work. She ordered blood tests and I took them immediately after my initial visit. The blood work showed I had an issue with my thyroid. I only know this because a week and a half went by and I heard NOTHING from the doctor. I went back in to the doctor (another co pay I had to pay) just for her to tell me the same thing she told me of the phone. She ordered several more extensive thyroid tests May 22nd. It is now June 16th and I still hadn't heard from ANYONE! I'm sorry but if I potentially have a LIFELONG thyroid problem, wouldn't any reputable doctor follow up with you and tell you your results?! Finally i called the office on my lunch break today asking about the blood work and the RUDE receptionist asked me, "did you check your patient portal?" Apparently patients are supposed to check their own blood work and magically be able to read and comprehend all the medical codes and jargon on lab work!! When I told her no... I didn't... She mentioned they didn't have my email address on file so there's no way I could have checked it. She reset my password and sent me my login info. I got logged in and there it was... MY ABNORMAL TEST RESULTS. Since I have no clue what any of it means, I called up to the doctors office to ask about what it all means and she said I'd have to make ANOTHER appointment for the doctor to go over the blood test results with me. WHY?! So you can charge me MORE money for an office visit? I told her that I was extremely dissatisfied with the level of care I had received from that office and would forward the blood test results to another doctor and instead of apologizing and trying to help... She simply said "okay have a good day!" SERIOUSLY?! So I literally had to GOOGLE all the medical terms and figure out that I have something VERY wrong with my thyroid. I forwarded my tests over to another doctor and got a call back by a nurse in LESS than an hour but the doctor was gone for the day. I have no doubt that I'm getting a call back tomorrow because they actually CARE about their patients and aren't just trying to collect a check from the insurance company. The fact that this office let me run around for nearly 4 weeks ignorant of a serious medical condition is so ALARMING to me... By the way... I sent my husband in for a check up LAST month and he's still heard NOTHING back on his blood work either. Oh and the lump behind my ear? Still have NO clue what it is even though I took a strong antibiotic that WIPED OUT every "good bacteria" in my system and increased my immunity antibiotics unnecessarily. I've been taking expensive PROBIOTICS to try to get back to normal. LOVELY, right?! If you care about your health or the health of your family, do NOT go to this place. There are TONS of doctors in the area that actually CARE about you and will treat you much better!!!!!

A hospitalist at UTMB Victory Lakes campus. She has no interest in finding underlying cause for symptoms of patients as provided by family. As long as the ordered test results come back withing a normal range, her job is done. A good physician recognizes the family understands the difference between their parent 5 days ago and now. We asked her to speak with his primary care physician, her input was important, she did not. Very disappointed in UTMB for contracting her.

Worst experience ever! One of two patients! Over 3 hour wait!!! Wanted to repeat recent good results to milk the healthcare system... receptionist won’t get off personal calls... just got a bill for 3 hours of my time and a dr visit is $600!!!! Who the heck does this nonhandwashing noncaring Dr think she is? GOD?!? Taking to mediation as this is FRAUD!!!

She refused to take 5 seconds to sign my husband prescriptions for pain medication. He is her hospice patient with cancer in his head and neck. She knew he was out of medication. She is a horrible person and her staff after repeated calls for her to sign 3 percriptions didn't care at all either they are horrible people also.

Dr. Vogel and Dr. Amjad are fantastic doctors! My Mom was also a patient of Dr. Vogel's. Dr. Vogel is very sharp and an excellent doctor. As a RN, I'm quite picky about who I have on my health care team! These doctors are the best PCPs in Houston!! Suzanne Trapani BSN, RN

Dr. Vogel is thorough takes her time with me and I never feel rushed. The staff is efficient and friendly. Scheduling is very good I don't have time to sit down before I'm called. Dr Vogel and her staff answer all emails promptly. I highly recommend her.

Dr Vogel is an excellent PCP. Through and not just a quick in and out for a new patient consult. The office staff could be improved but for the care I received, it was a side note. BCBS choose her for me and she is a great provider.

Both my wife and myself see Dr. Vogel and it has been a much better experience than my previous doctor.

Dr. Susan Vogel is our PC Physician. For over 20 years great service and a wonderful Doctor.

Gloria and the ladies up front are nice. I was helped right away.