Thrift Park Dentist, Shop 23/171 Nepean Hwy, Mentone VIC 3194, Australia
Mentone Smiles - Dentist Mentone is a Dentist located at Thrift Park Dentist, Shop 23/171 Nepean Hwy, Mentone VIC 3194, Australia. It has received 144 reviews with an average rating of 4.9 stars.
Monday | 9AM-5PM |
---|---|
Tuesday | 9AM-7PM |
Wednesday | 9AM-5PM |
Thursday | Closed |
Friday | Closed |
Saturday | 9AM-6:30PM |
Sunday | 9AM-5PM |
The address of Mentone Smiles - Dentist Mentone: Thrift Park Dentist, Shop 23/171 Nepean Hwy, Mentone VIC 3194, Australia
Mentone Smiles - Dentist Mentone has 4.9 stars from 144 reviews
Dentist
"Our family of five all are clients of John's and everyone is extremely happy with his professionalism, communication, care and on a personal level his positive, friendly manner"
"I made an appointment here 2 weeks in advance with no mention of a deposit or booking fee"
"I’ve had many bad experiences at the dentist over time which made me a fearful and reluctant patient"
"I have been going to this clinic for a couple of years, however I won’t be returning ever again"
"I’ve been to a few dentists but nothing compares to Mentone Smiles, staff are amazing and friendly"
Our family of five all are clients of John's and everyone is extremely happy with his professionalism, communication, care and on a personal level his positive, friendly manner. I have gone through a treatment with John's dentistry called "ClearCorrect" - a similar product to "Invisalign" - and the result to correct my teeth alignment has been high above expectation. At the time l signed up to go ahead with ClearCorrect l found there was not much information or reviews available from local sources. I have now completed the treatment and the result is outstanding. Not only can l highly recommended ClearCorrect, but to do this through John. You pay a lump sum and he could easily have finished the treatment earlier. But John went the extra mile, going and achieving the best possible outcome. Sensitive teeth and having them cleaned at the dentist was always a bit of a nightmare. John gets them clean without the pain! Not quite sure how but it must be the latest technologies he uses and his skill and care. I have been to many dentists over the years for myself and my three now adult children and also in other high standard countries like Switzerland and Singapore. John is simply the best!
I made an appointment here 2 weeks in advance with no mention of a deposit or booking fee. The morning before my appointment, I received SEVERAL calls, starting at 8:59am which woke me up. This was followed by a text message from the clinic asking me to pay $50 as a "holding fee" to confirm my appointment, threatening that it will be cancelled unless it is paid by today. This was the first I heard of it. I responded refusing to pay the deposit and received a reply from the dentist Yasmin. Yasmin told me that new customer often don't show up and so the business had adopted this as a new policy. A business telling a new customer that they immediately don't trust them and are suspicious of them and insist on a policy like this is extremely disrespectful and distasteful. A clear demonstration of your lack of goodwill to your new customers, those you would welcome paying money at your establishment. I'll be taking my business to one of your many competitors in mentone.
I’ve had many bad experiences at the dentist over time which made me a fearful and reluctant patient. I’m so pleased I bravely contacted the team at Mentone Smiles and made an appointment! After speaking to the reassuring and very understanding receptionist I was hopeful I’d finally found a dentist who would be a good listener and explain everything clearly - I like to know the details! I’ve certainly found that in spades with John and the Mentone Smiles team. It honestly is the BEST dental experience you could ever hope for from a caring and supportive practice who strive to provide outstanding, wholistic dental care. If you’ve been scarred by previous dental experiences, this is the place to get your dental health back on track. I wish I’d called Mentone Smiles sooner.
I have been going to this clinic for a couple of years, however I won’t be returning ever again. They’re more focused on charging a $50 booking fee and maximising their profits than having good relationships with their clients. I had two appointments cancelled by them, both short noticed due to Covid lockdowns which I was very understanding. However, they did not give me the same respect when I was unable to attend due to being a Covid close contact (This only happened once and I never actually confirmed the appointment). Recently, when I called to make an appointment, the receptionist said that I need to make a $50 upfront payment because there was a note on my account.
I’ve been to a few dentists but nothing compares to Mentone Smiles, staff are amazing and friendly. My dentist Dr Gornall was highly outstanding, he goes through absolutely everything and provides options to best suit your financial status, it’s very affordable. Dr Gornall and the nurse do their work with passion which is terrific. It is always hard to find a great dentist, it is always daunting going to a dentist too but I have 100% found mine for life. Thank you Mentone Smiles Highly recommended.
We first started coming to this dentist because my partner has anxiety. Our dentist really understands and empathises with people who have anxiety and has a range of strategies for making patients feel more relaxed. Our dentist believes very strongly in informed consent. He explains dental care very carefully and keeps patients informed about what he is doing and why during all procedures. I have never met a dentist that displays best practice and a passion for his job more than our dentist.
I was delighted to find this practice situated so conveniently within the Mentone area having recently moved here with my young family. And I was even more delighted with the service - staff are warm and friendly, the filling was unexpectedly pain-free and Dr Yasmin was professional throughout which assured me that I was in good hands. Claiming the benefit from my private healthcare fund was hassle free. I highly recommend a visit to this practice; I know I'll be returning.
We were looking for a new family dentist, and I am so happy to have found Mentone Smiles. Dr. John is a true professional - his warm and friendly demeanour makes every visit stress free. I've recently had some work done - and the Mentone Smiles team called and followed up after my appointment to check in on how I was going - something I've never experienced at other dentists. I highly recommend Mentone Smiles for you and your loved ones.
Dr. John and his team are really professional. He clearly explains the problem and gives you the best choice for treatment. He is patient and speaks to you with a smile and positive energy at all stages. It is a great place for the whole family. I personally highly recommend Mentone Smiles as the staff there is lovely, friendly, attentive & knowledgeable. Dr. John has always been delivering a superb service to our family.
As a senior with lots of good and bad dental work in my mouth I had to find a new dentist when ours retired. Totally happy with my initial checkup with Yasmin today. She seems very competent technically, the examination equipment was well advanced on previous clinics, I was given options for further work with costs, and a good conversation! Mentone Smiles was recommended by our daughter and granddaughters
I dislike the dentist as much as anyone and at my previous dentist I was charged for things that I didn't know about until it was time to pay. The team here explained clearly what I needed, made helpful suggestions about ongoing care, didn't push treatments and the bill was much less than I expected. Best thing of course is that it was pain free. I will never visit any other dentist - they are excellent.
John is worth his weight in gold. I have severe phobia combined with anxiety and he took the time to explain everything, help me work through my fear and provided me with the treatment I desperately needed. I've seen many dentists in my time, John is by far my favourite and will now have me as his client for life. I deliberately changed my insurance provider so I could see him without penalty.
Amazingly gentle dentist, who takes the time to explain what he is doing whilst ensuring he takes the utmost care with you. I am so thrilled we finally have a dentist in the area who is reasonably priced, has a high standard of care and who provides an overall excellent level of service. Would not hesitate to recommend John and his team, at Mentone Smiles to all my friends and family.
I am your classic dentist avoider, but after having many treatments with John at Mentone Smiles I feel a lot more confident in being able to cope and go to the dentist. John made me feel comfortable about having the treatment done and genuinely cared about how I felt before and after my visits. I would highly recommend Mentone Smiles to anyone who is scared of the dentist like I am.
Mentone Smiles came highly recommended when emergency dental work was required. Dr John's professionalism, knowledge and genuine care has helped me overcome the anxiety levels I had from past dental experiences elsewhere. I'm totally at ease and trust his skills during the dental procedures that are concisely explained. A great team in a professional and calming environment!
John is one of the best dentists I’ve ever been to. Got started when I had a lot of pain near Christmas holidays and luckily got a emergency appointment. Since then he has become my and my wife’s Regular dentist. He is just so calming and does any process with great diligence and care all the while making sure the patient is comfortable. Can’t recommend him highly enough
After 3 years of braces and a ton of coffee, I had the best experience from these guys from your casual teeth clean to teeth whitening couldn’t be more grateful than I am today!! Was nervous about the whitening process but Doctor Yasmin made me feel extremely comfortable and did an amazing job! Can’t wait to see you guys again!! Thanks Mentone Smiles for everything!!!
Can't recommend this place highly enough. Crown finished yesterday to perfection. Couldn't be happier. Dr Gornall more than happy to discuss comfort (lets face it, the biggest worry!) and treatment. Staff always friendly and helpful. Pricing completely reasonable. As a Registered Nurse l'm extremely picky but l do believe l have finally found my dentist!
Best dentist I have EVER been to in my life. The staff was amazing listened to all my concerns and treated me with respect. Felt very comfortable and safe in their hands. Highly recommend their work. It is efficient and well priced with affordable payment plans if needed. A GREAT BIG THANK YOU TO JOHN. GOD BLESS YOU. …
The Only reason I gave them a 3 ⭐ rating was I left when they told me the prices, apparently affordable turns into charge for everything they can. Needed or not. I found the staff very friendly and accommodating. Unfortunately, like most "affordable" surgeries, management and complicit staff (+bonuses). Not affordable ever.
I had an amazing experience at Mentone Smiles. Dr. John made the whole recovery from severe trauma very easy. The procedure was literally pain free and he is so gentle. He provides clear and concise explanation of what is wrong and how he is fixing it. The whole team is super friendly and I highly recommend Mentone Smiles.
I’ve been seeing Dr. Yasmin for over a year now and she is hands down the best dentist I’ve ever gone to. I’ve had a number of fillings in my life and for someone who is quite scared of the whole process, she makes me feel extremely calm and walks you through the entire process. Would 100% recommend their practice!!
Can’t recommend the team here enough! I have always been nervous about going to the dentist until I can across these guys. They are always so friendly and give the best care. I no longer dread the dentist and recommend them to everyone I know! Everyone from reception to the dentists are wonderful. Highly recommend
Mentone Smiles is a great family Dental Practice . They have been looking after my family for about 5 years now. Dr John and Dr Yasmin are professional at what they do, always explaining the treatment as they carry it out and very gentle and caring in the way they perform the task. Highly recommend this practice.
Dr John is a fabulous and friendly skilful Dentist who really has your best interests at heart. During his treatment he explains what he is doing every step of the way which is very reassuring. I don’t hesitate to recommend Mentone Smiles and Dr John to anyone especially those who are a bit wary of Dentists.
John the Dentist and his team at Mentone Smiles are very caring. I have been going there for approx 6 years. John explains in simple terms what is going on in your mouth. He discusses this with a caring attitude and comes to an arrangement that suits both. I highly recommend John and Mentone Smiles.
Professional Care at every visit, and always with a smile. I always trust that the Drs at Menton smiles give me and my family the best advice and they are always fair. I've also recommended their practice to my colleagues and friends and they have also been happy with the care they have received.
The staff are very helpful and friendly. John and Yasmin are gentle and caring and don’t upswell. John has saved two of my teeth they I am confident other dentists would have insisted require root canal and crown. Won’t go anywhere else and neither will my daughter who is terrified of dentists.
l had my teeth whitened by Yasmin in Mentone Smiles. l loved it! l had teeth whitening before but it was not as good as this treatment. l had so many compliments and l felt great.. Yasmin was so kind and friendly and professional... thank you so much!! l highly recommend this practice.. Niamh
Friendly and inviting Dental Clinic. Dr Yasmin was so friendly, comforting and full of knowledge. Care was taken every step of the way whilst also ensuring understanding of procedures and my dental health. Couldn’t recommend this clinic more. Will definitely be back. Thank you Mentone Smiles!
Incredible service and very professional. Our whole family attends this dental practice and we couldn’t be happier with the quality and care that we receive. Our children especially feel very comfortable with their dentist. I highly recommend Mentone Smiles for your next dental visit!
First time visit. I'm normally quite nervous going to the dentist. Not unusual. Chris was great. Very thorough and explanatory. Made me feel relaxed and comfortable and was sure to take me step by step through what was happening and was sure I was comfortable before doing anything.
I always feel less anxious when going to see Mentone Smiles because I know that I can trust they will look after me. They are professional, knowledgeable and they take great care of me every time. Their service is beyond expectations and I would highly recommend John.
Mentone Smiles is an excellent dental clinic. John is a very knowledgeable dental surgeon and he makes the experience stress free and enjoyable. He actually makes it a pleasure and a positive experience going to the dentist. I very highly recommend this business.
My children and I have attended this clinic for over 5 years and have had excellent, attentive service by both the principal dentists. Yasmin is particularly experienced and gentle with my kids, very thorough treatment & provides useful advice/after care.
The staff in Mentone Smiles are amazing and very friendly. Dr Chris is very professional and caring. He gives thorough understanding of the treatment before proceeding. He is a highly skilled dentist! Best dental clinic. Highly recommend this clinic.
Been seeing Dr Chris since not l9ng after they opened. Very happy with the service and prices. Always transparent about the costs and options. Recently had a chipped tooth repaired...now can't tell it's not a complete tooth...perfect colour match.
I can't speak anymore highly of this place, I highly recommend coming here especially if you have a dental phobia. I used to be very scared of going to see the dentist, not now though. 10/10 best place I have ever been to. Thankyou Mentone smiles
Jasmine at Mentone smiles is an experienced dentist. She provides professional dental services. She provided detailed care with timely availability and reasonable pricing for me. I recommend her and will definitely go back to Mentone Smiles.
Yasmin is an excellent dentist, caring thorough and put me at ease immediately. The clinic is spotless, they are kitted out with new equipment and go that extra mile to provide an excellent service. Highly recommended.
My orthodontist Brent Wood recommended John at Mentone Smiles. I'm so very happy with it, John is an excellent dentist, staff are attentive and give brilliant advice. So very happy to have made the switch.
Dr John looks after both my boys and they absolutely love their visits. His patience, professionalism and caring nature makes my sons feel relaxed and comfortable. Could not rate them highly enough.
Dr John is one of the best dentists I have ever used. He explains what he is doing and why during procedures and does a great job in terms of both outcome and pain minimisation. Highly recommend.
Highly recommend this practice. I had been searching for a good dentist for years until I came across Dr Yasmin and the dentists at Mentone. Meticulous care and very honest.
The best Dentist, l have ever been too & Dr. John is Amazing, explains everything to you . I cannot recommend highly enough , l would not go anywhere else
Best dentist in Mentone. Dr Yasmin and her team are so professional. I’ve been there few times, did couple of fillings and a crown. Highly recommended.
I highly recommend Yasmin for her expert skill as a dentist. She is so lovely and makes the experience a vary easy and pleasant one for me every time.
Dr John is the best dentist I've ever visited. Such a caring person in general, he really looks after his patients and always makes me feel at ease.
Fantastic professional service by all staff. Our family see Dr John who I cannot recommend highly enough! His patience and kindness is appreciated.
Really impressed with this centre, Yasmin is a fantastic dentist. Even get follow up calls to see how I was doing. Highly recommend
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