I had Explain About The Situation In My Room By My Bed, That I Had Felt A Little Spots Of Water On The Floor. And I Said, If He Could Just Check And See If Everything Is Good! And He Did. He Said, Everything Look Great! That Everything Good. So, I'm Happy About That. And Customer Service Was Great Too! Thank You For Your Help!

Save thousands of dollars! Please do not hire this company. The incompetent staff including the managers are deceiving customers. They were hired to repair and add plumbing to a kitchen that had no drywall and easy access to all plumbing. They caused more damage than I can explain please see the pictures.

We had a terrible sewage backup which overflowed into two rooms making a terrible mess Smell too. They were able to clear the blockage and clean up the mess that day.. They returned a couple l of days later and power jetted all the loose scale inside the pipes so now everything is working well .Great job

Called for estimate, they came and provided quote; immediately provided quote and options for scheduling work. Scheduled work for following week; arrived timely and got work completed promptly. Cleaned up following the job. Professional/courteous and focused on getting work completed. Reasonably priced!

Mr Rooter went above & beyond to help me on the day before Thanksgiving! Worked with me on the price , big thanks to Mr Rooter & Allen & Samantha and Allen's helper Hunter !! Amazing customer service! Highly recommend this company! I'll definitely use them again! They truly care about the customer.

Eric did a wonderful job in detailing and explaining the necessary steps to clear our main drain that affected two full bathrooms. He cleared the blockage at the estimated price. And was conscientious when coming into our home. We continue to use Mr. Rooter of Jacksonville.

Bruce was a blessing to have work for us. The nicest man with a wealth of knowledge and consideration. Caring guy with a skill set and understanding that would be hard to match, A Master ! Thank you Bruce. You are a major asset to your company. Thank you for running video !

Excellent experience with Mr. Rooter. Jake, the technician, was polite and thorough. He took his time cleaning out our drain blockage and even cleaned the tub when he was done. Very professional and courteous. I will call Mr Rooter next time I have an issue

Amazing prices, service, and people! I can't say enough about Mr. Rooter, everywhere else wanted double the amount of money, and they wanted to book us a week out. Not the Rooter team, they were there the same day with amazing prices! Awesome Place!

I had Allen come to my house on 1-22-23. He was called at the last minute of his day in fact he was ready to go home for the day. He came right over and was super nice. Ask us the normal questions and got right to work. He got his auger out

We had a pipe burst in our house. Once we were ready to fix the pipe, Mr. Rooter was out the next day, offered a competitive price, and the pipe was fixed within 10 minutes. There was an issue that arose (nothing to do with the job itself)

Bruce and the owner Brandon came out to jet our clogged drain and spent 2 hours making sure that all the lines were clear and running freely. This was not an easy job, where others have failed, but they kept at it until everything was like

My well pump was putting out dirty water and the pressure was not rising. I was nervous because the well pump cost so much to upkeep and my worst fears of having a well pump got the better of me. Jake and hunter from Mr Rooter came out and

Justin with Mr. Rooter has been instrumental in maintaining and repairing our commercial property in Jacksonville Beach, Florida. From parking lot flooding to leak detection, he has fixed it all! Him and the office team are communicative,

Team member Eric took good care of me. He showed up on time, polite, friendly, and well educated in the issue that I had. As a female Who knows nothing about plumbing he was able to explain everything in a term that I could understand. He

Where do I begin. I had a horrible initial experience. Service done on Tuesday the 19th. Plumber comes by and says he guarantees the snake will remove the clog in my tub, I take his word for it, and pay in advance. After 2.5 hours no luck

Jake & Hunter came out to clear our clogged kitchen sink and were phenomenal. They were both very kind and professional, and managed to complete everything in under an hour. They were on time within the estimated window. After thoroughly

We have a 18 units condo that ground floor units can’t flush toilets. We tried another company yesterday used tradition metal to unclog and not successful. More unit’s people complained about water go slow today and it becomes emergency.

Was extremely impressed by the expediency, transparency & professionalism of the team at Mr. Rooter. I called another “big name” company the day before who couldn’t answer whether they would be able to assist but also promised they would

Today is Thanksgiving day 2023 and I am very thankful! I am thankful for Mr Rooter and the outstanding conduct of how they run their company. Both of my bathrooms were completely clogged yesterday and was backing up into the showers and

Mr Rooter plumbing of Jacksonville was fast and responsive to all my plumbing needs. We called and they were there within 1 hour and fixed everything that we needed fixed. The best plumbing company in Jacksonville, 5 stars all day long!!

Eric and Hunter were absolutely incredible. They were very kind and patient. Eric really took the time to help us find the best solution to our problem. He allowed us to watch the process so we can manage future problems, if they arise.

I called Mr. rooter at 5 PM for a large scale sewer back up at the multi family community. Alen and STEPHANIE jumped right on this and got the sewer line cleared after management, called other plumbers that could not succeed at this. I

My problem was more involved than originally estimated. They worked really hard and completed the task. They were thorough and neat. I will update post at a later date to indicate how everything with the repair is doing.

Bruce is THE BEST!!! He showed up during the timeframe given, answered all 1 million questions I had, and had the leak under my sink fix in no time. He also had a great attitude. 10/10 highly recommend. Will use again

Justin, Mr. Rooter, arrived at our building very professional, ensuring me that my issues would be resolved before he was done. Justin was the 3rd Plumber to attempt to repair our clogged Drains in the past

The plumber they sent to address a sewer backup was awesome. Her name is K Lee and she did a great job and was very communicative. I'd definitely use their services again and I'd ask specifically for her.

Between 2 AM and 6 AM on a Saturday, my water supply line broke. They had manager Allen Martin out here by 10 AM and fixed my supply quite quickly and for a reasonable cost. Highly recommended.

Replacement of a hot water heater, pipe Replacement, and fixing leaking faucets. The crew was friendly and knowledgeable. They worked as a team, checking each other's back. Thank you so much.

Been using Mr. Rooter for over 20 years and still has some of the best customer service, up front estimates and no wool pulled over your eyes. Great company across the states and in Jax!

Eric was the technician that responded to my house. He was professional, personable, and knowledgeable. He provided me with resources to help prevent future issues.

Eric is an extremely hard worker. On both calls he worked for several hrs. He is also very friendly and pleasant. I will recommend him to all friends and family.

I was very impressed with Erik who came to help me today! He did a great job & I would use him again! Mr Rooter has a great employee! Thanks. Linda Hill

Jake and Hunter, from Mr Rooter did an excellent job. It was a mess not pleasant but they dealt with it. Highly recommend and will call them again!

Allen was incredibly helpful and really helped out when I had an emergency call. Fast to get on scene and started work right away. Thank you Allen.

NOT THE TYPICAL REVIEW BUT ITS REVIEW WORTHY!!!! Jake and Hunter, These extraordinary two men helped my son and I this evening around 5pm (I can

The guys kept us informed and we were only out of water 2 times for about 4 hours each Major sewer pipe replacement 3 bathrooms. Very impressive

I would use them again, they are not the cheapest but they are cheaper then the bigger companies I have called in the past.

very professional and cleaned up after they finished the job. highly recommend. I’m using them for my sons house same issue.

Eric, was professional and very knowledgeable took care of my plumbing needs. Will recommend him and the company to others.