Mt Druitt Veterinary Clinic is a Veterinarian located at 1 Bulolo Dr, Whalan NSW 2770, Australia. It has received 286 reviews with an average rating of 4.7 stars.
Monday | 8AM-12PM |
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Tuesday | 8-11AM |
Wednesday | 8:30AM-12PM |
Thursday | Closed |
Friday | 8-11AM |
Saturday | 8AM-12PM |
Sunday | 8-11AM |
The address of Mt Druitt Veterinary Clinic: 1 Bulolo Dr, Whalan NSW 2770, Australia
Mt Druitt Veterinary Clinic has 4.7 stars from 286 reviews
Veterinarian
"Came to get dogs chipped and vaccinated, was concerned about a rash I thought it was ringworm and she brushed me off , turns out it is ringworm and she obviously just wanted us to return to charge us again"
"About five months ago, my cat, Grey, suffered paralysis in both hind legs"
"The environment is incredibly warm and welcoming"
"The BEST vet with the BEST staff"
"I took my beautiful Terri who was very sick to Mt Druitt Vet clinic early July and had some very good experiences there"
Came to get dogs chipped and vaccinated, was concerned about a rash I thought it was ringworm and she brushed me off , turns out it is ringworm and she obviously just wanted us to return to charge us again. Won't be back spent over $600 .. this vet doesn't care about animals. Edit : to the owner maybe if you rambled less and concentrated on running a business with integrity you wouldn't be in this mess, might I suggest some time in the crate to calm down and re-evaluate your morals ? Edit 2: Dear miss " I bought my veterinary degree from aliexpress" I'm glad you know the scientific terminology for ringworm, if only your fake degree could help you diagnose it ... speaking of 1 star reviews toots you have some yourself Yes I give people 1 stars tootsy-loo when they fail and you sadly are one of the many that has failed this was your opportunity to improve but instead you're being little miss sassy, I hope you stop being so defensive and improve on your veterinary skills and people skills... I've found positivity and enlightenment at my new vet and so have my pooches no thanks to you, they are yoga instructors for police dogs now and are ringworm free, may you find the light though you didn't find the ringworm.
About five months ago, my cat, Grey, suffered paralysis in both hind legs. Initially, she was unable to urinate, which meant the vet nurses had to express it until she regained control. She was unable to walk properly and could only drag herself with her front paws. Dr Vicky and her friendly team did physio on her legs, fed her, nursed her, and went above and beyond the scope to enable me to bring back to her home as soon as I could. On the days when I would visit during my cats rehabilitation period, as this took a few weeks, I would observe some distressed customers being cared for with the same warm hearted approach. Thank you, Mt Druitt Vet Clinic, for making a stressful situation into a manageable experience. PS. Also, this is a picture of her jumping up onto a gate. Recovery has been literally baby steps (or baby jumps). I owe this to the team and the professional care that you facilitated.
The environment is incredibly warm and welcoming. You walk in as strangers and leave as family. Pretty sure they have that quote in their building. Majority of them are very nice and comforting to be around with. No questions are silly questions as they've always reminded their customers. Definitely worth 5 stars but, 1 veterinarian came off sarcastic & pretty sure my pet ended up catching something contagious, since it was fine and only until we had to bring it in to get it checked the next day it showed symptoms of not being well, so which resulted in us taking my pet back. But won't let those things stop me from giving a 5 star rating. Perhaps your veterinarians should be a bit more thorough with the cleaning after handling so many different animals.
The BEST vet with the BEST staff. Dr Vicky is an angel on Earth for our fur babies. She has been so patient and understanding with my kitten Passion. She is currently recovering from what we believe is Toxoplasmosis. Before I came here I went to another vet and 2 emergency hospitals all of whom tried to tell us the best option would be to put her to sleep. Since we have visited this team our kitten has been recovering incredibly well. I cannot fault the team here. They are a passionate team and our Passions recovery is a testament to their work. I look forward to taking my fur baby to her appointments because she is loved and treated with such care. Thank you to the lovely team here. You are all incredible!
I took my beautiful Terri who was very sick to Mt Druitt Vet clinic early July and had some very good experiences there. Dr. Vicky was fantastic, all staff are very loving and caring. Unfortunately she passed late July due to old age (she was 18years old, very happy and healthy until she got sick). I was devastated, so when I received a card from the clinic today expressing their condolences, I felt grateful that Terri was remembered not just by my family and friends, but from the loving staff at the clinic as well. Thank you very much, I will never forget your kindness and caring attitude.
Dr Vicky and the staff at Mount Druitt vet are absolutely amazing. They cared for our crazy English staffy for the entirety of his life & when came the difficult time to say goodbye to him, they were respectful and caring throughout the entire process. Our little Arnold was an avid lover of the vet and would always enjoy his time there, even though he had multiple surgeries. It just highlights the love and care they gave him through every single treatment.
Booked for a $90 vaccination and got charged $150. Without telling me why. Then went for X-ray. They couldn't find out what was wrong with my dogs leg and asked me to come back 4 days later to do another X-ray and wanted to charge me again for it. Went to another vet and they diagnosed it right away the first time. I was recommended this vet by cousin and it just seems disappointing they always seem to add extra things to the bill knowing we have to pay.
I found a lost dog and brought it to the vet to get its microchipped scanned. They found the details of the dog but said they wouldn’t hold the dog and I either had to hold onto it or call the pound. I couldn’t keep the dog as I had to go back to work and wasn’t from the area so I had to call the pound. The pound were very disappointed that the vet was unable to help us. I find this to be poor practice. I wouldn’t recommend this vet to anyone.
Dr Vicky is a caring and empathetic vet. The nurse staff are also amazing. I have hens and I always take them here because of the caring atmosphere, affordable price and expertise in treating non-traditional pets. Earlier this year my pet had to be put down and I felt that Dr Vicky and one of the nurse there were able to really connect and empathise with me and that made the whole process better.
All the staff made me and my newly adopted dog feel very comfortable and a part of the family upon our first visit. The Dr was kind and happy to chat through my questions. One of the staff even suggested that if I ever walked the dog in the area, that I was welcome to drop in so they could give the dog a treat and pats to make a trip to the vet a positive experience. I really appreciated that.
Mt Druitt Veterinary clinic is the best clinic we go to we have been going there for years and everyone is so nice and helpful, caring and understanding. This is the only vet clinic we go to after the other clinics we have been to just don't stack up compared to Mt Druitt. If you want a great clinic who cares for your pet as much as you do Mt Druitt Veterinary clinic is the clinic for you.
Truly exceptional. I love this vet clinic they are fantastic with animals and the humans owned by them. They have treated my dog Luke and cat Sid for his full 16years and helped the humans through that tough decision we unfortunately had to make. I'd recommend these amazing staff to anyone. Thanks for all the support we got that final day. We'll be bringing a new fur baby up soon.
I took my Mr Neville to get his yearly shots. They were so wonder with him his not normally a people person not animal but for the first time he put his guard down and enjoyed the company of the amazing customer service he received. Very paitent and persist with him. Not once did he feel unwanted but he knew he was in great hands. Thank you so much for taking great care of my pet.
We have been patients of the clinic for I think close to 10 years after the recommendation of a local rescue group. Everyone is absolutely amazing, friendly and helpful. The drs don't "sell up", they use a common sense approach and are so experienced, it shows in everything they do. Make sure to take your pet for their annual checks as it just helps to pick things up early.
This Clinic is the best Vets I have ever been to. You can tell that they genuinely care, and it makes all the difference. They were consistently honest, empathetic, and never rushed me or got annoyed at my endless questions. I'm glad to have bought my kitty here, because she received the best care she could get. Thank you guys so much.
Vicky (Vet) is always so amazing and always takes the time to educate her clients to making our furry friends happy and healthy! She's super compassionate and understanding which makes things so much easier and much more relaxing! The nurses are so lovely and understanding, you really do come in as strangers and leave as friends!
Best Vet my fur baby has seen great service from start to finish couldnt be happier & to top it off it was affordable. Lets face it, it can be scary taking our fur babies to the vet in fear of what it might cost us.I absolutely would recommend this place & this vet will be my fur babies doctors from now on.Thank yous.
I have been going to see Dr Vicky and staff for a number of years, I own 2 British Bulldogs male and female . Bulldogs are very wary of unfamiliar places and people Dr Vicky is kind and patient and my boy Rambo just loves her he gets excited when he sees her. Dr Vicky is the only vet I trust to care for my two.
I took my very timid Burmese cat, Meeko today , the first time, I was very impressed how friendly the receptionist /nurse and vet were but still remaining professional . They were patient and listened to me. Dr Vicki was very gentle with my cat. I was made to feel very welcome by all. Definitely recommend
I've been there twice now and am more than happy to make the 1 hour drive for this vet. Dr Vicky is amazing with my little rats and is very easy to talk to. You can tell this clinic cares about the animals! Once lockdown is over I'll be taking my dog here too. Just a lovely place with lovely people.
Amazing bet the team there go above and beyond to help u in every way possible. Vicky is one of the vets I can trust and have a lot off respect for. She cares about the health and wellbeing of ur baby’s no matter what pet u have. 100% recommend her to anyone needing a vet.
Beautiful people with hearts of gold couldn't ask for a better place to take your fur babies. Put my baby to rest there and they made our experience so much easier to say goodbye. They even gave us some of her fur in a beautiful little jar to remember her forever. Xoxo
My cats microchip fell out after getting chipped by them, an hour after getting done. In reply! I did take my cat back and a new microchip was inserted BUT! if I had not been patting my cat at the correct time, would I have even known the chip was half in? No!
I had to take my 2 poodles there Dr Vickie was so considerate and compassionate sadly after having my babies for over 14 yes it was heartbreaking to make the decision to let them go Vickie was so professional in the process highly recommended thanks Vickie
If you are wanting a GREAT, AWESOME, CARING, TRUST WORTHY vet, then this is the place to go. Great people, and even better animal Doctors. I've tried other vets, but i keep coming back to BULOLO DRIVE VETERINARIANS, they really are great Doctors.
A big thank you to Dr Vicky who helped our beloved senior dog Wally go to heaven. Dr Vicky was so understanding, kind & patient. Thank you again Dr Vicky for making such a very sad time in a pet owners life bearable. From Karen & Darren Eastcott.
These vets are okay as long as it was convenient and financially viable for them. I was happy with their service until a situation with a stray dog occurred. Their treatment or lack of care for a stray dog spoke volumes. I was so saddened
With their 'first in, first served' method, if you mistime your arrival, you could be there for a long time. I'd recommend calling ahead or seeing how many cars are parked outside. I waited 1.5 hours to be seen. Staff were nice though.
I have been taking my cats here for about two years now. They have helped so much and continue to help with my cats, especially my old cat. They are a bit Pricey, but what vet isn't. Thank you so much Mt Druitt veterinary clinic
Staff are really friendly and caring, even though our dog needed a muzzle, the Vet realised she is not an aggressive dog just scared... the experience was over very quickly so not to much trauma on our beloved pet...Thank you xx
Great vet lovlie staff very caring my furbaby Miss Marlie is so happy to go there n Vicki is very good n knows what she's doing n talking about n shows that she really cares highly recommend her …
Correct diagnosis , correct treatment , my pooch is very well now... And yes the service was great also and the staff is not just competent but also polite and they do love their patients. Very very recommendable vet team!
Great vet very friendly and good with my dog. They really care about the animals my sister had to get her kitten put down and they sent her a condolence letter which was nice. Not expensive aswell won't go to any other vet
Friendly helpful staff & they go out of their way to make sure ur pet is cared for even if ur abit short of the cost , that shows the best interest of the Animal is the priority not the monetary side.. Awesome people....
Friendly staff. Very patient with my cat who is extremely shy with strangers. Take their time in talking to you, listening to all your questions and alleviating your worries regarding the health of your furry friends.
Helpful friendly staff that work with you for to find the best solution for you and your animal companions, I took my dog in due to him suffering seizures and I couldn't have asked for better treatment.
Ok so if you want great friendly staff, who care for your pets then this is the place. All the staff are amazing and so thoughtful . It's a small clinic but wow the care that they give is fantastic.
Best vet I have had for my babies Vicki is amazing with them and looks after them like you would. She understanding and supportive with you and your furr babies to another level of being a vet.
Friendly and helpful staff. I took in a scared lost dog that I found wondering the streets scared and thirsty. The staff were understand and helpful. They pointed me in the right direction.
Lovely vets, fur babies always enjoy their care. Would appreciate if when booking they send some email confirmation of appointment time or something cos it slips the mind sometimes.
Been taking my pets and all my rescue animals here for years. I have full confidence in the advice I'm given and would not go anywhere else. I'd be lost without the wonderful team.
Honestly can't speak highly enough of this clinic. Staff are amazing - so accommodating, sympathetic and caring. Always give helpful advice and genuinely care. Definitely recommend!
They are friendly, very polite. Id you need a nail cut on your pet they are the place to go to . If your pet gets sick or any questions these ladies are the ones who will help u .
Dr Vicky was lovely and compassionate and patient. It was easy and heartfelt experience letting our girl go. I highly recommend our local Bulolo Vet Service. Thank you Tess
Absolutely wonderful service, very helpful and friendly team here. I will definitely be coming back here for all my avian needs. Vicky is absolutely wonderful with Rosie.
I think that they know what there doing.They have experience in reptiles.I thankyou Vicky and the team for your help healing my carpet snake and bearded dragon.Cheers
Very great when my dog passed. By far the best vet i have been to and probably the only one i will go to again. Lovely and caring people. Good job guys. …
It's always a pleasure going their knowing my dog will be well looked after and very well priced and all advice necessary for any medication your pet may need.
Beautiful staff who are caring and have great knowledge. Thankyou for being so caring on my dogs final day, She is in a better place!! ❤️ I highly recommend.
I raise Cockateils and not many places for my feathered family to get a checkup til I found you guys Tysm will see you again when we have new additions ❤
Great People. Great work. Great Prices. Its a tough gig in Mt Druitt offering any service and these girls do a great job. And I rarely 5 star any place.
Always lovely friendly staff and efficient medical for my pets I have used other vets but find this one to be the best in my local area for everything
The best vet care, I and my pets have ever received, over 25 years. They should win awards for excelence in every aspect of running a vet practice.
Great vet and support staff. Love the fact this a( non corporate)family business where the practice is genuinely engaged with the local community
Best Vet very friendly people down to earth. Food service always on time when you book and price is reasonable as well definitely recommend
These vets are wonderful!! They are compassionate, caring, knowledgeable and not ridiculously expensive. I wish I had found them years ago.
Excellent vet! I have birds so there aren't many vets who are experienced enough to deal with them so it's great to find someone who can!
The best vets we’ve gone to in the western Sydney area great service and great staff and amazing affordable prices will never change vets
Thankyou Vicky and Lauren again you both take such good care of our Evie especially clipping her nails she does love you both xxx …
Lovely vet, very compassionate workers. Also very affordable. Been taking my animals here for a while. Happy with the service …
They are very helpful and amazing with every animal or reptile that come though there door. And they are especially kind to guests.
Had to have my dog put to sleep, the staff were very caring and sympathetic and also sent a sympathy card in the mail, RIP Bonnie
Great vets and receptionists, very caring people who treat you like friends not clients. Wouldn't take my pets anywhere else.
Took our dog Bella to be put down. The vet staff were amazing. Even sent us a sympathy card in the mail. Very thoughtful.
Great team.. very efficient surgeons and docs. Never rip you off And give the best advice for the pet and the Owner. !
Great vets and nursing staff. They are very well priced and always take great care of our pets when we bring them in.
Staff fantastic. Very caring and you and your animals are treated as individuals. Not overly expensive either.
Fantastic staff was a sad visit made easy from all staff thank you for your help Puss-A-Cat in a better place
Good service nice and friendley staff and they explain the situation what makes it more easy to under stand.
Have always taken all my pets here. Initially with Dr Stewart, but now with the equally as helpful Dr Vicky.
I travel 370 km to go to this vet couldn't ask for a better Lucy is well looked after by Vicky and the team
Good staff, reasonable prices. The Vets treat you and your pet with kindness, not like a piece of money.
Nurses & vets are very friendly to our furry friends as well as the humans. Place very clean and bright.
Staff are helpful, vets are friendly and very knowledgeable, and prices are very good for vets!
Got my dog looked at and the vet was very friendly. She gave me good advice and felt welcomed
Excellent service, an emergency and they helped immensely, wouldn't go anywhere else …
Very good friendly staff and price is good too more recommend to friends and family members
Strict covid observed. Friendly staff and informative and full service during my visit.
Very professional honest and caring helping me throughout my fur babies treatment
Definitely helpful, clear and concise and very caring for both you and your pet.
Very friendly staff, not super expensive. Would definitely return with my pets.
Best vet clinic in the 2770 area, take all my pets there for the past 2 years.
Took pet Rats and vet very informative and lovely. Reasonable prices too.
Professional and caring staff, especially Dr Vicky. Can fully recommend.
Great quick visit on a Tuesday morning. Staff was really friendly too
Always friendly and great with your animals. Highly recommended A++++
Vicki my vet is just great with my fur child Dublin highly recommend
Always professional and makes me and my pets feel well cared for :)
Great service, staff genuinely care, very helpful and professional.
Always a pleasure to visit,great people great service …
Extremely caring & professional staff. Been with them over 5yrs!
Gives you a family like vibe. Very professional at what they do.
Worse vet I have been too. Will not be going back ever again.
Very friendly and caring to both pets and their owners.
Great place for pet treatment. Caring and smart people.
Super service, saved my pet's life. Thank you so much
Very compassionate, great service, highly recommend!
Great service and great staff very affordable prices
Love this place. Such a kind and caring atmosphere.