When I first purchased my vehicle from New World, I left a 5 star review. However, a few months later, I am updating my review to maybe help others who, like me, were in a bind and had to buy fast. The more time that goes by, the more upset I get. Wed is amazing. Top tier customer service. Unfortunately, this dealership isn’t. I drove 2 hours to this dealership. While signing paperwork I asked if they would put some gas in the vehicle I was buying, because the gas light was on during my test drive. They agreed. He (Tim, I believe) left for (quite) a few minutes, put maybe $30 in the gas tank, which I’m sure was all he could handle considering the vehicle I was signing paper work on has an EXTREME issue pumping gas. It takes about all of 15 minutes to pump $20 of fuel into this thing. And he *KNEW* this before we pulled off the lot…. But we did NOT! There were little things, like tire pressure lights, and airbag lights, and no floor mats, which would be a simple fix for a dealership, but I don’t think they really take pride in what they sell. If you aren’t a mechanic, have tons of money to throw on repairs on a used vehicle, or just not vehicle savvy, maybe find a different dealership. I put $3000 cash down on an 11 year old vehicle and I am still about $4500 upside down in my loan on a vehicle that I can hardly pump gas in. May not seem like a huge ordeal, but when you have a v8 that doesn’t take gas, you’ll feel differently. Ultimately, this purchase was probably the most expensive screw up I’ve ever gotten myself in. Regardless, this was my experience with this dealership and maybe my story will save someone else from years of regret.

Purchased a vehicle April 7th. Went back 11 days later. Engine light on, a few days after purchase. Oil was in the coolant reservoir. Asked out of the deal or for an exchange. Was told no. Went back and forth with the car all the way to June. They kept turning engine light off. Needless to say still having issues. Contacted BBB. Filing complaint with Jax office of consumer affairs and in the process of getting a lawyer! *DON’T DO BUSINESS *O they did give me a loaner, 2 weeks after having my car for 30 days, to repair. RE: Your response is a LIE. I asked 3 to 4 xs for an exchange. I was told No each time. I have the text to prove it! I never said I couldn’t afford anything, because I can! If it’s in the paperwork, you all went back edit the info. I test drive it for, maybe what 10 mins, and was lied to. The things I asked about is the same reason. I had to bring the car back. You then got mad, because I kept calling. Told me not to come back up there. Like, I’m the one. Who scammed you all out of money. Not to mention the alternator that your shop put on the car. Started burning. I took the car to a foreign auto repair. That said, it started burning because it wasn’t a match for my car. I paid to hv it replaced. That was In June. DO NOT SHOP WITH THESE PEOPLE!!! Everything. I am saying. I have proof. Saved text messages and all!

Often, people go buying cars they want and the end result ends up being a nightmarish pounding exhausting headache. We experienced that prior. When we went to NWA (through another dealership who referred us there) we used as much precaution with the cars we viewed because we didn't want the same outcome so we took it upon ourselves to inspect visually, test drive, use diagnostic machines to find fault codes, asked question, mentioned concerns till all the doubt in our minds were erased. Tim & Wed were extremely understanding of our concerns. They answered all of our questions, let us do what we felt we needed to do to check off all doubt in our minds about the vehicle. They did not seem bothered and the vibes were very chill. There was no tension or uncomfort. After all of that we ended up selecting the car we needed and honeslty we made the right choice. They were very professional not only in selling us the right car but also listening, and communicating with us. They gained our trust and they gained a customer. If you want to go to a dealership that not only wants to sell their inventory but also wants to provide outstanding serive and have your business for a long time I heavily recommend this place and these people⭐️⭐️⭐️⭐️⭐️

This place Is truly outstanding. Immaculate customer service catering to all my car buying needs during my experience. The place holds It’s reputation from the minute I walked In the door. Such a beautiful and clean building and lot. You can tell just by standing there and looking around that they take pride In their business and their vehicles. “Tim” the owner might be the nicest and most genuinely considerate salesman or even person I have ever met. The car I bought was not only In far better shape than several other options I looked at on Atlantic Blvd but It also was truthfully fairly priced. They have no dealer fee. They treated me with a level of respect and appreciation that I hadn’t received anywhere else during my car shopping experience. “Wed” Is such a nice lady and was so helpful, and Togo their finance manager helped me get the very best deal to fit my budget. So happy I came here and I would recommend anyone looking for a good reliable vehicle at a fair market price value, definitely come check this place out. My experience 10 out of 10. 5 stars all the way.

Great experience with New World Auto! I had to drive from Nashville to Jacksonville to buy a used vehicle. Buying from out of town is always a gamble because there is a risk that the vehicle won’t be exactly what you thought or it may smell bad, etc. I was helped initially over the phone by Amanda. She went above and beyond to disclose every minor issue whether she thought they were important or not. She wanted to make sure there were no surprises. She sent me videos and photos. Her objective was clearly to over disclose and I couldn’t appreciate that more. She told me the vehicle was super clean and it absolutely is! Also, her communication and response time was insanely fast. Really appreciate her! The transaction was quick and smooth. Amanda was super helpful and went out of her way to accommodate a few minor requests. Overall a great car buying experience. Would buy from them again!

Do not buy a vehicle from this place. I financed a vehicle through them and the same night I got home the vehicle wouldn’t start right and was also losing power whenever driving, I brought it back and he kept it for 3 days and informed me “nothing was wrong” and all he did was change the brake pads. Also gave me a Hyundia to drive that shook very bad and ALSO had problems not starting right. I have 2 children in which they know so they were trying to help which was appreciated. Fast forward to now not even 2 months of having it it is in the shop with a blown engine, that is $4,000 worth of repairs out of my pocket. Don’t buy a vehicle here unless you have it looked at by a licensed mechanic.

I wish I could give them a 5 star review After our purchase my convertible top stopped working when I attempted to put it up the day I brought it home. During our initial inspection we noticed a lag in the operation of the top and were told the mechanic would check it out. When it was returned to us we were told it was ok. We trusted them and didn't test it; our mistake. We were aware it was sold as is, however since we had pointed out the problem before we made our purchase we felt the company was somewhat responsible. We requested they pay half of the $4500 repair bill. We have received no indication they intend to do so. This two stars.

Please please please save the time looking anywhere else! Go HERE!! Tim, Wed and Amanda are nothing short of stellar people and made the car buying experience amazing! We came in a bought a minivan from them cash and the whole process from start to finish was amazing, easy and comfortable. Not once did I feel pressured, unsure or unsafe in the choice I made with purchasing from them! Truly we are grateful for their kindness, honesty and humble nature! It doesn’t feel like any regular predatory dealership. This felt like I was walking in somewhere familiar! Amazing! Buy from here and no where else!

False advertising. They charge more than online advertised price. They also took advantage of a younger first time car buyer without disclosing or reviewing paperwork. I had to go back in the following day because they had not paid me for my trade in vehicle. I then received a 1000$ check after the owners wife spoke rudely with me on the phone. The owner also cursed me out during my last conversation, while I had been nothing but polite. Addressing him as Mr. t throughout the whole process. Unprofessional thief's in my opinion. I am glad to see others had a good experience though.

Wow! What an awesome experience I had during my purchase experience with New World Auto. The New World team provided outstanding customer service and didn’t hesitate in offering me complimentary refreshments and made my buying decision so much easier! Without a doubt I will visit them in the future because their team offers a wonderful atmosphere that’s overall genuine. I can’t stop raving about the experience because customer service is very important and I promise you will get a professional experience with New World Auto!

Wow! What an amazing experience I just had at New World Auto! Timur spent time with me and I learned that he sits in EVERY car he purchases for his lot and avoids salvaged titles etc., so you know you’re getting a quality vehicle that hasn’t been trashed by a previous owner. That can be hard to figure out sometimes, so hopefully this will help you. Amanda quickly moved me through the paperwork process, and Wed was super responsive via email. Just a really nice overall experience! Thanks team!

If you need to buy a car and looking for a great place to buy I highly recommend you come see Amanda at New World Auto. She literally made this process as easy and painless as possible. She’s honest, transparent and very passionate at what she does. I would chose buying from her again and again. If car sales people could be more like her, trying to buy a car wouldn’t be as exhausting and stressful. I love my car and I’m grateful for having this experience. Thank you again Amanda!

Nazif and Timur were very professional yet human and sincere. This family business is honest and honorable. Down to earth, no pressure. We came to them with honesty and they found a vehical in our budget that is high quality at a fair price. Even after purchase they continue to shine in that they stand by their sell and go above and beyond in continue relationship/service for complete easy, safety, confident treatment and guidance. Thank you NWA, 21 gun Salute.

Timur, Nazif, and Wed were amazing and did everything they could to ensure my car buying experience went smoothly. I’m super skeptical of car dealers but they changed my mind and made an otherwise big decision easier. The family environment at New World is truly authentic and we laughed and joked like old friends through the process. They even offered to deliver the vehicle to me across town to make it easier. I’d buy five more cars from them if I could.

I was under the impression that the car I was buying was “inspected” by their mechanic and had no issues. As I was driving home, I realize there is a tiny piece of electrical tape covering a flashing air bag light in which was not disclosed to me. There was also a very severe exhaust leak that they couldn’t have missed if they truly looked at the car. I was told there was no known issues and I was lied to. Would not recommend.

This spot is strictly the best!! Easy going, no pressure, very kind, will strive to work their magic and have you driving off the lot the same day. I've purchased two vehicles from them and each time, it was smooth sailing. The staff is extremely user friendly, the atmosphere is clean and inviting, plus you leave almost thinking you've acquired a gift versus a dent in you pocket. I recommend New World Auto twice over.

Nazif and his brother make a great team. There was no problems or hassles from the test drive, to the Pre-Purchase Inspection, to the closing sell. I couldn't ask for a better experience, or a better "out the door" price. I shopped for vehicles in a 300 mile radius, only to find that the best dealer is right in my town. New World Auto, LLC. They will do everything they can to guarantee you a great experience.

This was my very first experience financing a car and coming to a dealership to purchase a vehicle. Amanda was our saleswoman and was a DREAM. Very patient, very kind, and knowledgeable. The dealership is clean and beautiful and the owner present at all times who also was very kind and knowledgeable. They work very hard to work to find you something within your budget. Cannot recommend this place enough!

We are very pleased with our experience at News World Auto!! This was a very smooth process for being to end. All team members at New World Auto made you feel welcomed, comfortable BEST PART they are not a pushy dealership they want what’s best for the customer. Mrs. Rostayee is great to work with she worked her magic to get me in the vehicle I wanted. Thank you all again New World Auto l!!!!

You want a car?! A truck?! Or a suv?! Then go to new world auto jax. I’m amazed by how easy they made things for me and my dad. We got the jeep we’ve been wanting so we can go on some nice adventures, Wed, Amanda and timur where amazing really professional from start to finish and they are amazing people. You guys won’t regret it, I know I don’t. Love those people! Definitely recommend 100%

I will be recommending this place to anyone who is looking for a top of the line vehicle at a more than reasonable price. The dealership is very clean, the business owners are friendly and welcoming, the buying process was made quick and easy and I left feeling greatful to have found such an honest and passionate family run dealership. Thank you to New World Auto, ya'll are the best.

Nazif and Timur provided great customer service and hospitality, explained things very well and in great detail. All our questions were answered they help us find the ride we were looking for and made the car buying process hassle free. Definitely recommend them for all your car buying needs not to mention they also have awesome warranty protection plans to fit your needs.

A great selection of used vehicles. Timur, Nazif and the "family team" took care of business from the very beginning. Trustworthy and reliable, there were no questions they couldn't answer. They are most knowledgeable and want to meet the needs of the customer. If you are looking for a nice used vehicle, visit New World Auto, LLC., they have what you are looking for.

Did not know what to expect as I drove by. I am very impressed with. Every aspect of my experience. Highly recommended. Update even better than I first stated I had to bring the car back because of a noise expecting to have to pay for all or part of a repair. They took care of what would have been a several hundred dollars repair no questions no hassle.

Amanda, Timur and Wed were awesome and provided an excellent experience. The entire purchase process went very smooth and the vehicle was detailed and in exactly the shape as described. I highly recommend you checking them out if your in the process of buying a used vehicle. The New World Auto team will take care of you.

New World are the most highly professional people. They are low key, the atmosphere makes, you feel they can and are trustworthy the car experience was quite enjoyable the owner and especially Amanda were outstanding. I can not say more , I highly recommend them as the most fantastic experience possible, .

I would like to THANK Tim & his Staff at "New WORLD Auto" - I must say I was impressed - they were very Honest, Professional & Friendly the way they conducted Business when selling me a Beautiful (2010 VOLVO S80) -at a Really NICE PRICE - the car was very Clean, inside & out & runs great !!!!

I love the experience at New World Auto. Bought few cars in the past with Timur and none of them ever gave me any problem. Cars here are super clean and always in a brand new condition. Thank you Timur / Togo ! Lowest price I found in town. I’ll be back again for another car. Must see dealership.

Nazif took great care of our purchase end to end. We are purchasing a first auto for a 16 y-o and left confident with our purchase. First used auto dealership we have visited where we felt confident in the process and purchase. 10 stars. Stop in and talk to Nazif and Tim!

I highly recommend new world auto for your car purchasing needs. Amanda was great with helping me pick the car that I wanted in the exact time frame that I needed it. You could tell they really cared about their customers. I will be back to purchase again in the future!

Timur and Wed were a pleasure to work with and will go back in the future. Drove all the way from orlando and the car was as described, facility was updated and beautiful. I really appreciate the honesty and transparency which is really rare these. Thank you again!

Both Amanda and Timur were fantastic! We bought a truck for our son, and he absolutely loves it. They went out their way to provide exceptional customer service for us. I highly recommend you go visit them, you will not be disappointed. Thank you again!

This dealership is by far the best in Jacksonville. The staff is wonderful and amazing, they helped me get in and out with my new car. I will definitely be coming back again and bringing more customers. Big thank you to Mrs Amanda and Mr Timur

Amazing dealership! After a month of searching, we found the perfect car at New World Auto. Timur and his entire team were exceptionally friendly, knowledgeable and informative! We definitely recommend them and will be a returning customer!

I recently purchased a truck from New World Auto, and I couldn’t be happier with my experience. Their website was user-friendly, making it easy to find the perfect car. My dadge ram is in excellent condition, exactly as described on their

Nazif was very professional during the whole process and they even delivered to me which is 4 hours from the dealership. Would definitely recommend new world auto to anyone looking for a smooth transaction during the car buying process!!

My experience there was great owner cool cat :):):)…..Truthful very nice people :):):):)Would definitely do business again with them!love my baby SCION 2005 XB best cars hands down Happy Holiday..Thank you all BJones …

I am extremely happy working with New World Auto! I bought a BMW. I couldn’t be happier with the transaction. Beautiful clean show room, cars are well maintained Everyone was extremely knowledgeable! Highly recommend New World Auto!!

We came looking for a new 3rd Row vehicle for our growing family and Nazif helped us find exactly what we were looking for in our price range ! I would recommend anyone looking for a new vehicle to come visit Nazif at New World auto!

This place is a good place to go to find a used car. I'd been shopping for weeks and was just tired of all the runaround from other dealerships. They were straightforward and got me into a great car that is not a lemon

Had an amazing experience purchasing my dream car through New World Auto. Wed and her team made the process easy and hassle-free. I’m truly grateful to know them and have been able to do business with them! Thank you!

I bought a 2014 Ford focus from them. I absolutely love my vehicle they were very helpful very professional especially Amanda. Great place to buy a car especially if you have poor credit. They make things happen

Thanks very much for your quick, hassle free process and immediate service in helping me find vehicle. You were the only dealership that took my urgency serious and didn't try to put me in a car I didn't want.

We recently gave birth to a new baby and were in need of a reliable vehicle. Tim and Nazif both made our car buying experience seamless and worry free! Would recommend to anyone looking to purchase a vehicle.

Amanda was amazing. She was able to work with our credit and we were able to test drive 4 cars prior to selecting one. She shopped around and found us the best price for financing. Very satisfying experience.

So impressed with the service when purchasing our new car. Tim and his wife, Wed, run a professional family business. Fair price, easy paperwork, and friendly service. Definitely recommend for your next car.

Nothing but positive. From the time you enter the dealership to the time you leave you are greeted and helped with a smile. Very understanding of your situation and your needs. 10 out of 10 would recommend.

Amanda was great! The owners worked with me and my budget. My son drove away in a nice vehicle. I would highly recommend new world auto to anyone looking for a nice, used vehicle at an affordable price.

Nazif and Timur the are the best sales car in Jacksonville, they are honest and trusted guys, I really recommend this place to everyone want a nice vehicle. I'm real happy with my purchase thanks guys.

Thank you so much for the vehicle! This was my first vehicle ever purchased and everything went smoothly for purchasing. The experience with the owner was nice as well, he was very kind and helpful.

Amanda and Luis are CHAMPIONS!!! They helped me get the truck I wanted and made it happen quick! I would definitely shop here again! The dealership is clean and provide water and even a pool table!

I just have to say Amanda at New World Auto is amazing!! She definitely went way above what was aspected to get me the car I wanted! Definitely recommend Amanda and her new world auto family!!

Very satisfied with car and service I have received at New World Auto!! I was treated with respect. They have wide selection of good reliable cars. Definitely recommend!! Check them out.

Quick shoutout to Amanda. She was so helpful when I inquired about a vehicle that they have up for sale. I’ll be checking back in their inventory when my next vehicle comes. Cheers!

Purchased multiple vehicles from here and always have been extremely satisfied, Timur & Wed are awesome people hands down. Thankfully dealerships like this exist. Thank you!!!!

The entire experience was quick and easy from start to finish. Thank you to Amanda for staying with us after hours to help finish up the process. The entire crew is great.

Willy is awesome, really helped me out . Terrific customer service skills, made my day so much easier . Come see these guys so patient with all my questions and concerns!

I needed a new vehicle to haul my trailer on a budget, but I also wanted something that was family friendly. These guys helped me with a great vehicle to fit my needs.

We just got our car today. Nazif was amazing and super helpful. Absolutely the best experience I ever had with car buying. Definitely return and highly recommended!!!!

Amanda you really did your thing. You went above and beyond to ensure we received the best deal. We really appreciate you for everything. YOU ARE MORE THAN AWESOME!!

We loved our experience at New World Auto with Timor and Nazif Awblaze. They were awesome! They worked with us in finding the perfect car. Facilities were very nice.

Wed was amazing and so helpful. She was also very patient through the process.Timur was very knowledgeable about the vehicle and gave more insight to the vehicle.

Excellent experience purchasing from New World Auto. Amanda provided superior and quick customer service. We will definitely go back when ready for another car.

Great first experience buying a vehicle. The whole team was super helpful and informative. Very fortunate I was able to find this truck after months of looking.

Everyone at New World Auto from the owners to the staff were very helpful and friendly from the beginning to the end of the sales process. Great inventory too!

Amanda was great to work with. I flew I. To get the vehicle. She set up to get some items done for me before I got there and stayed late for me. Great service!

The best car dealership, I would recommend them to everyone if you need a reliable vehicle and peoples that would work with you and for you..at all cost …

The owners wed and Timur are very knowledgeable , they were very patient throughout the whole entire experience. Definitely doing business again. Thank you!!

Nazif Awblaze was awesome, This is a no pressure dealership for sure, the process was quick and easy. We highly recommend this dealership. Nazif, thank you!

This lady is awesome ! Very helpful ! I definitely recommend going to New World auto LLC they’ll work with you and get you out the road with a new vehicle.

Nazif is a great guy! I moved from Colombia and he helped me through the whole process! He made the buying process really easy! Great place to get your car

Go to New world auto they have the best car selection. Amazing customer service. Timer and wed the owners very humble. Will definitely come back again.

Nazif and Timur were so great! They were so transparent and honest, and helped us make the best decision! 10/10 would recommend to anybody! Thank you!

So glad I purchased my car from Timur and Wed! It’s hard to find a dealership that’s trustworthy and knowledgeable about cars. They were …

If your looking for awesome, fast and reliable service when needing a car look no more this is the best place you can shop for your vehicle.

Best Service and Affordable Prices. Will is personal, professional and reliable and will work with you help you with your immediate needs.

Amanda was great. Got us a great deal, she was very helpful and patient with us and our toddler. Would buy another car from new world auto

The new world auto family welcomed me in with open arms and great customer service I would most definitely recommend going to see them!!!!

Amanda was very helpful in the buying process, this an honest dealership that will work to find the right vehicle for your price range!

Very professional and helpful service from Amanda. The facility was very clean. I had a great expirience and would purchase here again.

Nazif was a very humble guy, very great experience. Overall the process was fast and easy, I’ll definitely do more business with them.

Amazing customer service really happy with my A4 purchase, go see Timur and wed very helpful. They took really good care of me.

Thank you New World Auto for being so incredibly patient and helpful in finding us a good vehicle and being so kid friendly!

Purchased my first car here was very satisfied with my car and the treatment i received. Definitely recommend new world .

I had the greatest experience buying this vehicle. The staff was very friendly and professional. Thank you so much.

Best dealership ever !! Team is super helpful and got my dream car for super cheap deal! They do financing also

Amanda found us the perfect vehicle for our business needs, at a fair price! Highly recommend New World Auto!

Had the greatest time finding my car. Happy warm welcoming from all staff!! Would definitely recommend it!!

Amazing customer service, everyone was super friendly and welcoming. Definitely recommend new world auto.

Everyone here is so helpful and went above and beyond, even stayed late to accommodate my work schedule!

Great customer service, go see Timur was excellent. Helped me out with finding the perfect car for me.

Definitely Recommend coming here they work very well with you and can get you in a car same day …

Super cool friendly environment, super helpful and honest people, i found a car in two days ❤️

Great service, went in and got car i was looking for same day. Easy and fast service .

Amanda is amazing and very thoughtful and understanding. This place is very wonderful

Great friendly service, straight forward. Very pleased with my visit today thank you

Great customer service! Really nice to work with, especially saleswoman Amanda.

Great place! Good inventory. The owners and all the staff were amazing!!!

Best customer service ever, good quality cars . Definitely recommend.

Great car selection, amazing customer service. Definitely recommend.