OTR Hillcrest

91 reviews

431 North East Road, Hillcrest SA 5086, Australia

www.otr.com.au

+61882005530

About

OTR Hillcrest is a Convenience store located at 431 North East Road, Hillcrest SA 5086, Australia. It has received 91 reviews with an average rating of 3.4 stars.

Photos

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

F.A.Q

Frequently Asked Questions

  • The address of OTR Hillcrest: 431 North East Road, Hillcrest SA 5086, Australia

  • OTR Hillcrest has 3.4 stars from 91 reviews

  • Convenience store

  • "I used the Happy Wash service tonight"

    "Went here yesterday for the first time and the lady with the glasses has absolutely no customer service skills"

    "Worst service ever"

    "Since the drive thru opened nearly evey time i go there they are out of whatever it is i want"

    "I always have great experiences but today i ordered a coffee on my app and It was supposed to be ready at 1:05 but I was still waiting by 1:25"

Reviews

  • Gimms Andrews

I used the Happy Wash service tonight. This is the third time I’m getting disappointed. I bought the $15 wash which was supposed to include soap. The machine did not go through all the cycles and just did a rinse and straight to drying. Never using this Happy Wash again!

  • Bri Blias

Went here yesterday for the first time and the lady with the glasses has absolutely no customer service skills. She was saying “wait what” when she didn’t hear our order and then she gave it to us and just shut the window without a smile or

  • Moh Itano

Worst service ever. Only ONE person to run around. Absolutely ridiculous. Poor girl. Didn’t know if she should serve, make coffee or get the drive through and there were at least 12 customers inside waiting to be served. This girl is being

  • Julie Lambden

Since the drive thru opened nearly evey time i go there they are out of whatever it is i want. Management doesnt seem to care about sales or they would rectify by ordering more stock. I cant be the only one experiencing this. I have to go

  • Tatum Geurds-Gurney

I always have great experiences but today i ordered a coffee on my app and It was supposed to be ready at 1:05 but I was still waiting by 1:25. The lady with the glasses had terrible customer service and the bad thing was that she wasn't

  • sandra

Service was shocking, service attendants had no idea what they were doing. Line up was very long, female working there last night told me to line up on the other side and then took others that started lining up in front of her instead on

  • Jimmy 'Slippery' McGill

Went to grab some tobacco via the drive-thru section at around 4pm on 22/5/22 and was smoking in my car when I pulled up at the 'pay window'. The attendant who served me, told me that I couldn't smoke as it was a petrol station. Well, 1.

  • Kirsty van der Zee

Poor customer service, sat in the drive through for 15min, before there told us they only have 1 hotdog available, then extra 5 min for our coffee's and even served the coffee's separate as well

  • Stephen Marriott

Whilst the drive thru at this store adds a little convenience it can be really hit and miss. If there's people in the drive thru that aren't collecting app orders it gets extremely slow.

  • Jennifer Perreira

Adelaide has the worst after hours set up for people without cars. This servo is probably the worst. Zombie staff, no eye contact...

  • Rob Wallis

Range of convenience foods/drinks/supplies is good, but only has high flow diesel pump, not fit for standard diesel vehicles.

  • Reah Prodanovski

My local OTR. Staff are always helpful and friendly. Great variety of products compared to other service stations nearby.

  • Gaurav Chhabra

Was waiting at fuelstation for 10 mins no one at fuel station and finally i have to leave without fuel

  • James Clark (Zombieskittles)

No soap in toilet soap dispenser ever, which is lovely in 2020. It matches the lack of rostered staff

  • Crystal Hot

Customer service is not at all good. Need more training. Visited@26dec around 8pm

  • Rosanna Edwards

Friendly staff, good array of other things to buy like decent coffee and snacks.

  • Sage Solutions

All good .... just getting a bit common now. Need some new exciting upgrades :)

  • Aaron Casey

Usually good service, open 24 hours fair variety of groceries on the shelves

  • Byron Molina

Staff member was useless. No sense of customer service or prioritising tasks

  • Jimmy Stewart

Staff were happy ,we bought three hot dogs for $9.00 enjoyed them! …

  • Annebann

Always great service and friendly kind staff..good sandwiches and coffee.

  • Deep Patel

Refused to use Washroom.The guy with glasses was there on shift.

  • John Kincaid

It's a petrol station with a car-wash and coffee area/small deli

  • Frances Tiller

Great for a quick forgotten grocery as well as fuel.

  • Gediminas Lipnickas

Wait in line is always lengthy. Otherwise no issues.

  • Ali Amin

Best customer service and barista in town - 5 star.

  • Troy Drage

Great friendly staff. My regular place to fill up

  • Mike Huang

Midnight staff was very rude and disrespectful!

  • Alex Molloy

Staff are always happy, friendly and courteous.

  • Carl O'Donoghue

Great people that work here. Very convenient.

  • gloria trowbridge

Friendly service and has everything you want

  • rusven 70

More subways in OTR than WOKINABOX …

  • Trevene Leonard

Expensive fuel. Staff were not courteous

  • Rob Wilson

Nice place and buy most things you need

  • Peter Lord (Lordy)

What a great young man serving today

  • gavin parmiter

It's a servo what more can you say

  • Brougham Penley

Expensive fuel $161.90/ litre

  • Seb

Good staff, clean place

  • olive adair

"Usually good service

  • Zombie and steve Bubble suds

Awsome car wash

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