OTR Hillcrest is a Convenience store located at 431 North East Road, Hillcrest SA 5086, Australia. It has received 91 reviews with an average rating of 3.4 stars.
Monday | Open 24 hours |
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Tuesday | Open 24 hours |
Wednesday | Open 24 hours |
Thursday | Open 24 hours |
Friday | Open 24 hours |
Saturday | Open 24 hours |
Sunday | Open 24 hours |
The address of OTR Hillcrest: 431 North East Road, Hillcrest SA 5086, Australia
OTR Hillcrest has 3.4 stars from 91 reviews
Convenience store
"I used the Happy Wash service tonight"
"Went here yesterday for the first time and the lady with the glasses has absolutely no customer service skills"
"Worst service ever"
"Since the drive thru opened nearly evey time i go there they are out of whatever it is i want"
"I always have great experiences but today i ordered a coffee on my app and It was supposed to be ready at 1:05 but I was still waiting by 1:25"
I used the Happy Wash service tonight. This is the third time I’m getting disappointed. I bought the $15 wash which was supposed to include soap. The machine did not go through all the cycles and just did a rinse and straight to drying. Never using this Happy Wash again!
Went here yesterday for the first time and the lady with the glasses has absolutely no customer service skills. She was saying “wait what” when she didn’t hear our order and then she gave it to us and just shut the window without a smile or
Worst service ever. Only ONE person to run around. Absolutely ridiculous. Poor girl. Didn’t know if she should serve, make coffee or get the drive through and there were at least 12 customers inside waiting to be served. This girl is being
Since the drive thru opened nearly evey time i go there they are out of whatever it is i want. Management doesnt seem to care about sales or they would rectify by ordering more stock. I cant be the only one experiencing this. I have to go
I always have great experiences but today i ordered a coffee on my app and It was supposed to be ready at 1:05 but I was still waiting by 1:25. The lady with the glasses had terrible customer service and the bad thing was that she wasn't
Service was shocking, service attendants had no idea what they were doing. Line up was very long, female working there last night told me to line up on the other side and then took others that started lining up in front of her instead on
Went to grab some tobacco via the drive-thru section at around 4pm on 22/5/22 and was smoking in my car when I pulled up at the 'pay window'. The attendant who served me, told me that I couldn't smoke as it was a petrol station. Well, 1.
Poor customer service, sat in the drive through for 15min, before there told us they only have 1 hotdog available, then extra 5 min for our coffee's and even served the coffee's separate as well
Whilst the drive thru at this store adds a little convenience it can be really hit and miss. If there's people in the drive thru that aren't collecting app orders it gets extremely slow.
Adelaide has the worst after hours set up for people without cars. This servo is probably the worst. Zombie staff, no eye contact...
Range of convenience foods/drinks/supplies is good, but only has high flow diesel pump, not fit for standard diesel vehicles.
My local OTR. Staff are always helpful and friendly. Great variety of products compared to other service stations nearby.
Was waiting at fuelstation for 10 mins no one at fuel station and finally i have to leave without fuel
No soap in toilet soap dispenser ever, which is lovely in 2020. It matches the lack of rostered staff
Customer service is not at all good. Need more training. Visited@26dec around 8pm
Friendly staff, good array of other things to buy like decent coffee and snacks.
All good .... just getting a bit common now. Need some new exciting upgrades :)
Usually good service, open 24 hours fair variety of groceries on the shelves
Staff member was useless. No sense of customer service or prioritising tasks
Staff were happy ,we bought three hot dogs for $9.00 enjoyed them! …
Always great service and friendly kind staff..good sandwiches and coffee.
Refused to use Washroom.The guy with glasses was there on shift.
It's a petrol station with a car-wash and coffee area/small deli
Great for a quick forgotten grocery as well as fuel.
Wait in line is always lengthy. Otherwise no issues.
Best customer service and barista in town - 5 star.
Great friendly staff. My regular place to fill up
Midnight staff was very rude and disrespectful!
Staff are always happy, friendly and courteous.
Great people that work here. Very convenient.
Friendly service and has everything you want
More subways in OTR than WOKINABOX …
Expensive fuel. Staff were not courteous
Nice place and buy most things you need
What a great young man serving today
It's a servo what more can you say
Expensive fuel $161.90/ litre
"Usually good service